The Department provides a variety of consulting services, including cost model development, user fee cost recovery analysis, process and financial analysis, risk assessment and mitigation analyses, and focus group facilitation.
The Department also conducts independent administrative hearings of utility billing protests, false alarm police response fees, loud party police response fees, and seized property possession claims. Other special hearings include Small Business Enterprise (SBE) certification and sanction appeals and ground transportation permit disputes.
Small Business Certification
Are you a small business? The Equal Opportunity Department (EOD) offers certification services at no cost. For more information, visit https://www.phoenix.gov/eod/programs or call 602-262-6790.