Currently, the public must schedule an appointment to conduct business at City Hall, including License Services. Please contact License Services at 602-262-4638 to schedule your appointment. Staff is also available to assist you via telephone and can direct you to online and email resources, where available.
License Services fees must be paid at the City of Phoenix Payment Service Center at 305 W. Washington St.
If you are paying & picking up a license the same day, you must arrive at our office in time to: Sign-in (apply for the license if needed), Get a bill, Pay at the Payment Center & Return for the license. If you arrive close to closing time (after 4pm or earlier if we have a large volume of walk-in customers), you may not have enough time to complete the process & will likely need to return the next business day with proof of payment to obtain the license.