What Does the Task Force Do?
The task force is made up of both city staff and public members, and is organized into four action subcommittees to help it accomplish its goals as set forth by the City Manager:
- Department/function Consolidations
- Right Sourcing and Service Cuts
- Revenue Enhancements and Cost Recovery
- Process Improvement and Efficiency
These subcommittees have been working with every city department to identify specific improvements and cost saving initiatives. Additionally, more than 1,000 ideas have been proposed by employees through a website suggestion program launched in February 2010.
The task force overall will continue presenting its recommendations to the Mayor and City Council in phases.
View the available updates and City Council Reports for all phases by visiting the Innovations and Innovation and Efficiency Reports web page.
To read news about the task force accomplishments to date, visit the Innovation and Efficiency Task Force News web page.
In its fourth year, the Task Force refocused its work groups and continued to work closely with city departments and staff to research and explore solutions to continue to improve efficiency and service which included:
- The sale of excess city-owned property
- Phoenix.gov refresh project
- Municipal Court efficiencies
- Consolidated citywide helpdesk project
- e-Banking services
- 24X7 Initiative
- Parks and Recreation Department water efficiencies.
The task force launched this phase in January 2012, and was tasked by the City Manager to focus on five key areas to seek innovative ways to enhance services, improve processes and achieve substantial savings throughout the city:
- Process Improvement
- Regional Public Partnerships
- Right Sourcing
View 2012 Innovation and Efficiency Task Force Accomplishments and Goals
The task force launched the next phase in January 2011, and was tasked by the City Manager to focus on seven key areas to seek innovative ways to enhance services, improve processes and achieve substantial savings throughout the city:
- Compensation and Benefits
- Customer Service
- Fines and Fees
- Right Sourcing
- Regulatory Review
- Technology and Continuous Improvement
These work groups collaborated with city departments to identify specific improvements and additional cost saving initiatives.
In 2010, the Phoenix City Council approved, and the task force implemented, several recommendations that that saved the city money.