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The City of Phoenix Paying Customer’s Outstanding City Services Billshttps://www.phoenix.gov/newsroom/water-services/2052Water Services9/7/2021 11:25:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2052/Newsroom_Water_055.jpgThe City of Phoenix Paying Customer’s Outstanding City Services Bills<div class="ExternalClass2F8536BBA2874D65B21915D619404F1F"><html> ​The Phoenix City Council has earmarked $5 million to help customers impacted financially by the pandemic pay utility bills.<br><br> Customers, that are delinquent as of Sept. 8, 2021, can apply for the city's Deferred Payment Arrangement (DPA) Recovery Program to pay a portion of customer's outstanding city services bill. <br><br> Using funding from the Federal American Rescue Plan Act (ARPA), the city will pay two-thirds of the customer's delinquent balance as of Sept. 8, 2021​. The customer will be responsible for the remaining one-third of the delinquent balance and would be paid over an agreed-upon amount of time frame.<br><br> Accounts that are eligible for the assistance must meet the following criteria:<br><ul><li>​City of Phoenix Single-Family Residential (SFR) customer.</li> <li>Residential property is located within Phoenix taxable boundaries.</li> <li>A minimum of 12 months of consecutive service.</li> <li>Must be enrolled in a DPA by Sept. 30, 2021.<br></li> <li>No water theft or tampering on the account.</li> <li>No fees, such as returned checks or tampering fees. </li> <li>Experienced financial hardship due to COVID-19.</li> </ul>  Accounts that are ineligible are high water use accounts (average 50 centum cubic feet (CCF) or greater), multiple SFR accounts, and property management and commercial accounts.<br><br> Customers will have until Sept. 30, 2021, to enroll in a deferred payment arrangement or make a payment to their account to place the account in good standing. If the account is still outstanding, the customer will be placed on a <a target="_blank" href="https://www.youtube.com/watch?v=v1Ia79g1nsw&t=39s">low flow device</a>. The low flow device will be installed for no more than three months. Following the installment of the low flow device, customers will have three months to make a payment towards their account before service is turned off. <br><p> Customers are encouraged to enroll in a <a target="_blank" href="/waterservicessite/Documents/Deferred_Payment_Arrangement_How_To_Final.pdf">deferred payment arrangement</a>​ (<a href="https://www.youtube.com/watch?v=zV4mFAbi9Q4" target="_blank">en español</a>) by using <a target="_blank" href="/payonline">Phoenix at Your Service</a> or by calling 602-262-6251. </p><br><em>Updated: Sept. 10, 2021</em><br><br> <p style="text-align:center;">### ​<br></p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesCity of Phoenix Water DeptPhoenix Water Services PHX Water Deferred Payment ArrangementPhoenix Water Services, PHX Water, City Services, Deferred Payment ArrangementAthena Sanchez602-621-0507602-261-8681athena.sanchez@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/82/Athena_Sanchez.jpgPHXWater

 

 

City of Phoenix Indigenous Peoples’ Day Holiday Noticehttps://www.phoenix.gov/newsroom/city-manager/2867City Manager9/22/2023 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2867/Newsroom_CityHall.jpgCity of Phoenix Indigenous Peoples’ Day Holiday Notice<div class="ExternalClass141B4C0824B54109836B6CDAA883A02E"><html> <p>​City of Phoenix offices will be closed Monday, October 9 in observance of the Indigenous Peoples' Day holiday. Here's how City services are affected:  </p> <p> <strong>Solid Waste Collection:</strong> Curbside trash and recycling schedules remain unchanged on Monday, October 9, with no schedule changes on the days following the holiday, either. Collection will happen as regularly scheduled, even on Indigenous Peoples' Day itself.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p> <strong>Transfer Stations:</strong> Both the 27th Ave. and North Gateway transfer stations will be closed on Monday, October 9.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p> <strong>Public Works Customer Contact Center:</strong> The Contact Center will be closed on Monday, October 9. It will reopen at 7 a.m. on Tuesday, October 10. Residents can call 602-262-6251.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p> <strong>Library:</strong> 16 of Phoenix Public Library's 17 locations will be closed Monday, October 9, in observance of Indigenous Peoples' Day holiday; <a href="https://www.phoenixpubliclibrary.org/locations/smcl" target="_blank">South Mountain Community Library</a> will remain open. All Phoenix Public Library book drops and digital/eResources are available 24/7. Visit <a href="https://www.phoenixpubliclibrary.org/" target="_blank">phoenixpubliclibrary.org</a> for more details.<span style="background-color:window;color:windowtext;font-size:10pt;"> </span></p> <p> <strong>Parking Meters</strong>: All parking meters are enforced 8 a.m. to 10 p.m. daily, including weekends and holidays.   </p> <p> <strong>Parks and Recreation Facilities:</strong> City of Phoenix Community centers will be closed on Monday, October 9 for the holiday. Parks and trails will be open for regular hours, but please review “<a href="/parks/trails" target="_blank">Take a Hike. Do it Right</a>." safety guidelines before visiting a trail.    </p> <p> <strong>S'edav Va'aki Museum</strong> will be closed on Monday, October 9. </p> <p> <strong>Public Transit:</strong> Both bus and light rail will operate on a regular weekday schedule on Monday, Oct. 9. Check <a href="https://valleymetro.org/" target="_blank">ValleyMetro.org</a> for schedules.</p> <p> <strong>Dial-a-Ride service</strong> will be available, by reservation, between 4:40 a.m. to 11 p.m. To learn more about the Dial-a-Ride service, visit <a href="/dial-a-ride" target="_blank">Phoenix.gov/dial-a-ride</a>.   </p> <p> <strong>Sky Harbor International Airport:</strong> America's Friendliest Airport® continues to see record numbers of passengers. The Airport will be busy throughout October as schools enjoy Fall breaks, so travelers should give themselves extra time. If flying domestically, arrive at least two hours early. If flying internationally, arrive three hours early. With heavy crowds overlapping, make sure to leave extra time for parking. <a href="https://www.skyharbor.com/parking/" target="_blank">Our Sky Harbor Parking program</a> makes it easy to reserve parking up to six months in advance. Enjoy convenient parking options in the terminal garages or an economy parking lot at the 24th Street PHX Sky Train® Station, which is an easy option for travelers who live west or north of the Airport.<br></p> </html></div>https://www.phoenix.gov/citymanagerNews
Phoenix Water Services Department Announces New Financial Incentives for Water Conservationhttps://www.phoenix.gov/newsroom/water-services/2874Water Services9/27/2023 10:55:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2874/Newroom_Water Incentives_graphic2023.pngPhoenix Water Services Department Announces New Financial Incentives for Water Conservation<div class="ExternalClass8B818A8AE8AD4C42A09931E0A51312B5"><html> <div>To promote sustainable water use and conservation, the Phoenix Water Services Dept. is introducing new financial incentives for residents. These incentives are aimed at encouraging the adoption of high-efficiency appliances and fixtures, saving water, and reducing household expenses.<br></div><div><br></div><div><strong>Residents can begin the application process by visiting the <a href="/waterservices/water-conservation-incentives" target="_blank">Water Conservation Incentives webpage​</a>. </strong></div><div><br></div><div>"Phoenix families understand the value of water and want to do their part to conserve this precious resource, which is why the City of Phoenix is working to make it even easier to do. On the heels of our innovative <a href="https://youtu.be/SdQgXEYpzsQ?si=dDNCzY0TpLLmNbe2https://youtu.be/SdQgXEYpzsQ?si=dDNCzY0TpLLmNbe2" target="_blank"><strong>water-leak sensor pilot program launch</strong></a>, these cost-cutting rebate programs will help residents address indoor and outdoor water waste. As Phoenix works to lead the region in sustainable development and advanced water purification, these programs are additional tangible ways we can support our water security now and for generations to come," Mayor Gallego said.<br></div><div><br></div><div><strong>Key Highlights of the Incentive Program:<br><br></strong></div><div><ul><li><strong>Water-Efficient Toilet</strong><strong>s</strong>: Residents can receive a $75 rebate for the purchase and installation of a new EPA WaterSense-labeled toilet of 1.28 Gallons Per Flush (GPF) or less.<br><br></li><li><strong>Smart Irrigation Controller: </strong>A $75 incentive is available for the purchase and installation of an EPA WaterSense-labeled smart irrigation controller.</li></ul></div><div>Both these devices can lead to an estimated saving of approximately 10,000 gallons of water per year for each household.<br></div><div><br></div><div><strong>Eligibility and Application Process:</strong></div><div><br></div><div>The program is open to single-family residential households or renters who are City of Phoenix water utility customers. Renters must include a letter of approval from their landlord. Interested participants can apply for the incentives in the "Submit Documents - City Services Bill" section of <strong><a href="https://phxatyourservice.dynamics365portals.us/" target="_blank">myPHX311</a></strong>. Detailed instructions and requirements for each incentive are available on the platform, ensuring a smooth application process.</div><div><br></div><div>"We are acutely aware that over 60% of residential water use occurs outdoors. The introduction of smart irrigation controllers can significantly reduce this number by optimizing water use. Similarly, the adoption of EPA WaterSense toilets can drastically cut down indoor water waste," said Max Wilson, Water Planning Division Deputy Director.</div><div><br></div><div>The Phoenix Water Services Department emphasizes that these incentives are not just about saving water; they are about ensuring the city's future sustainability. With the challenges posed by population growth and changing climate patterns, every gallon saved contributes to the city's resilience.</div><div><br></div><div><strong>Financial Disbursement:</strong></div><div><br></div><div>Qualified applicants will receive their incentive in the form of a check, mailed to the address on file for their City Services Bill. Please allow up to 90 days for processing and delivery.</div><div><br></div><div>For more information, FAQs, or to begin the application process, residents are encouraged to visit the <a href="/waterservices/water-conservation-incentives" target="_blank"><strong>Water Conservation Incentives webpage</strong></a><strong>. </strong></div><div><br></div><div><strong>Free Xeriscape Plans Available Now </strong></div><div><br></div><div>Additionally, the City of Phoenix has released three free desert landscape plans for residents to implement at home. Native plants are a great way to save water and money. By choosing desert plants, residents can reduce outdoor water use by 85%. These plans are an example of the conservation team's many program developments to come, with a greater focus on designing water-saving solutions that can easily be accomplished by residents. To download a xeriscape plan, visit <a href="/waterservices/savewater" target="_blank"><strong>phoenix.gov/savewater.</strong></a></div><div><br></div><div><strong>About City of Phoenix Water Services Department</strong></div><div><br></div><div>The City of Phoenix Water Services Department is dedicated to providing high-quality, reliable, and sustainable water services to the residents, businesses, and visitors of Phoenix. With a commitment to water conservation, innovation, and long-term planning, the department ensures a secure and resilient water supply for future generations.  For more information, visit <a href="/waterservices" target="_blank"><strong>phoenix.gov/water.</strong></a></div><div><br></div><div><strong>Media Contacts:</strong><br></div><div>Jimena Garrison<br></div><div>Public Information Officer</div><div>Water Services</div><div>480-390-1933<br></div><div><a href="mailto:jimena.garrison@phoenix.gov" target="_blank"><strong>jimena.garrison@phoenix.gov</strong></a></div><div><br></div><div>Michael Gertzman<br></div><div>Sr. Public Information Officer </div><div>Water Services</div><div>602-534-1209</div><div><a href="mailto:michael.gertzman@phoenix.gov" target="_blank"><strong>michael.gertzman@phoenix.gov</strong></a><br></div><p><br></p> </html></div>https://www.phoenix.gov/waterservicesNews
Phoenix to Host Its First Electric Vehicle Test Drive Eventhttps://www.phoenix.gov/newsroom/environmental-programs/2873Environment & Sustainability9/27/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2873/blue EV hood (1).jpgPhoenix to Host Its First Electric Vehicle Test Drive Event<div class="ExternalClass406561A67124444598CD3C163EECA911"><html> <p>​<span style="background-color:window;color:windowtext;font-size:10pt;">I</span><span style="background-color:window;color:windowtext;font-size:10pt;">n</span><span style="background-color:window;color:windowtext;font-size:10pt;"> honor of National Drive Electric Week, The City of Phoenix's Office of Sustainability is hosting its first-ever Electric Vehicle Ride and Drive event on Saturday, Sept. 30. The public is invited to attend, and test drive a variety of affordable and luxury electric vehicles.</span></p> <p>More than 20 electric vehicle models will be available to drive during the event including various Tesla and Rivian models, the Chevrolet Bolt, the Kia EV6, and the BMW iX. </p> <p>In addition to test driving vehicles, attendees will have the opportunity to interact with several vendors. Utility companies SRP and APS will be available to answer questions about incentives and rebates offered to electric vehicle owners. Waymo, Blink, Buzze and many other vendors will also be in attendance!</p> <p>The event is from 8 a.m. to noon at North Phoenix Baptist Church, 5757 N. Central Ave. Onsite parking is available and residents can register to drive an electric vehicle on the <a href="https://www.eventbrite.com/e/national-drive-electric-week-phoenix-ev-ride-drive-tickets-695472355537?aff=oddtdtcreator" target="_blank">Eventbrite</a> website. </p> <p>Media interviews will be available leading up to the event and the day of. <br></p> </html></div>https://www.phoenix.gov/oepNews

 

 

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