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Contact Neighborhood Services

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The Neighborhood Services Department (NSD) focuses on preserving, enhancing and engaging Phoenix neighborhoods. NSD helps residents access city services and programs. NSD strives to be a dynamic, committed partner in building vibrant neighborhoods through developing partnerships and promoting collaborations. Our investment in healthy neighborhoods is an investment in our residents, a sense of community and shared pride.

Mission:  Preserve, Enhance and Engage Phoenix Neighborhoods

Vision:  Dedicated to making Phoenix a community of desirable neighborhoods

Values:  We are committed to delivering quality services that meet our customers' needs in a respectful and professional manner through:

  • Innovative thinking
  • Communication
  • Partnership and collaboration
  • Cultural sensitivity
  • Leveraging resources 

 Department Organizational Chart​

If you have questions or comments, please complete and submit this online form. It is pre-addressed to arrive at the correct destination when you click on the Submit button below.

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Other ways to reach us

In Person

Neighborhood Services Department
200 W. Washington St., 4th Floor
Phoenix, AZ 85003

By Phone:

602-534-1555 (FAX)
602-495-0685 (TTY)

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In Person:

Neighborhood Services Department
200 W. Washington St., 4th Floor
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.