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Contact Neighborhood Services

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The Neighborhood Services Department (NSD) focuses on preserving, enhancing and engaging Phoenix neighborhoods. NSD helps residents access city services and programs. NSD strives to be a dynamic, committed partner in building vibrant neighborhoods through developing partnerships and promoting collaborations. Our investment in healthy neighborhoods is an investment in our residents, a sense of community and shared pride.

Mission:  Preserve, Enhance and Engage Phoenix Neighborhoods

Vision:  Dedicated to making Phoenix a community of desirable neighborhoods

Values:  We are committed to delivering quality services that meet our customers' needs in a respectful and professional manner through:

  • Innovative thinking
  • Communication
  • Partnership and collaboration
  • Cultural sensitivity
  • Leveraging resources 

 Department Organizational Chart​

If you have questions or comments, please complete and submit this online form. It is pre-addressed to arrive at the correct destination when you click on the Submit button below.

If you prefer to use your own Internet email system instead of this form, please send inquiries to nsd@phoenix.gov.

If you would like a response, please provide your name, email or physical address, or phone number.

Other ways to reach us

In Person

Neighborhood Services Department
200 W. Washington St., 4th Floor
Phoenix, AZ 85003

By Phone:

602-534-4444
602-534-1555 (FAX)
602-495-0685 (TTY)

*denotes required field

Before you submit this form, please be aware of the city's policy on use of its systems. The message you are about to send is subject to public disclosure under the Public Records Law. It is not private or confidential and is retained for 90 days.

In Person:

Neighborhood Services Department
200 W. Washington St., 4th Floor
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.