| Parks and Recreation Impacted Services Update | https://www.phoenix.gov/newsroom/parks-and-recreation/1068 | Parks and Recreation | | 3/31/2020 4:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1068/Newsroom_Virus_Impacts.png | | Parks and Recreation Impacted Services Update | <div class="ExternalClassD8D1DADE4C34402898C927F17B7296BD"><html>
<p>Follow updates about which Phoenix Parks and Recreation Department services, facilities and programs are affected as the city of Phoenix works with the community to combat the spread of coronavirus. The department cares deeply about the health of its staff and customers.</p><p><a target="_blank" href="/newsroom/em-and-hs/1054"><strong><em>See all City of Phoenix Impacted Services</em></strong></a><em> </em><br><span id="ms-rterangepaste-start"></span><em>Use the Translate button on the menu bar at the top of this page to read in another language </em></p>
<p><strong>Which Parks and Recreation Department facilities are open and available for use?</strong><br>The city's outdoor recreational facilities are open normal hours of operation. The city of Phoenix has one of the largest recreation systems in the nation, which includes 185 parks, 200-plus miles of hiking trails within 41,000-plus acres of natural area, 12 dog parks, eight golf courses, seven skate parks, multiple sports complexes and other outdoor amenities. </p><p>Residents can find detailed information about outdoor recreational options at
<a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/parks">
Phoenix.gov/Parks</a> and via updates on the department’s social media accounts (<a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://www.facebook.com/phoenixparks/">Facebook</a> and <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://twitter.com/PhoenixParks">
Twitter</a>).</p><ul><li>Effective Monday, March 30, and until further notice, restaurants at Aguila, Cave Creek and Encanto golf courses will be closed Monday thru Thursday, and open Friday thru Sunday from 7 a.m. to 4 p.m. to offer a limited menu and to-go orders only. Inside seating for eating and drinking will not be permitted. On-course beverage cart service will be available daily, and will offer hot dog and sandwich food options Monday thru Thursday.<br></li><li>The weekly Silent Sunday event in South Mountain Park/Preserve will continue as scheduled</li><li>Phoenix Tennis Center in Washington Park is open, but operating modified hours</li></ul><p><a target="_blank" href="/newsroom/parks-and-recreation/1102">Effective Tuesday, March 31 at 5 p.m., and until further notice, all playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks will be temporarily closed</a>. City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing responsible social or physical distancing.<br></p><p><a target="_blank" href="/newsroom/parks-and-recreation/1096">Effective Saturday, March 28, and until further notice, limited access will be available at Papago Park’s Hole in the Rock, Camelback Mountain’s
Echo Canyon Trailhead, Piestewa Peak Trailhead, and South
Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout</a>. Due to rock remediation and trail maintenance following recent rain, Camelback Mountain's Cholla Trail will be closed for approximately two weeks.<br></p><p><strong>Can I get exercise outdoors and still practice responsible social or physical distancing?</strong><br>Being outdoors is important for health and wellness. The Parks and Recreation Department encourages residents to get outside, get exercise and practice responsible social or physical distancing while exploring all that the city's park system has to offer. The city of Phoenix is one of more than 1,000 organizations nationwide to have signed on in support of the National Recreation and Park Association's (NRPA) <a target="_blank" href="/newsroom/parks-and-recreation/1082">social or physical distancing guidelines</a> when using a public park or trail. <a target="_blank" href="https://www.nrpa.org/about-national-recreation-and-park-association/press-room/NRPA-statement-on-using-parks-and-open-space-while-maintaining-social-distancing/">Read more on the NRPA website</a></p><p><strong>Which Parks and Recreation Department services, programs and facilities are affected?</strong><br><a target="_blank" href="/newsroom/parks-and-recreation/1039">Effective Monday, March 16, and until further notice, all city indoor recreation facilities will be temporarily closed</a>. All classes and programs, including youth and adult sports leagues, are suspended. Gatherings and events on city park property are canceled or postponed, which includes organizations that have a sports field reservation or special activity request.</p><ul><li>Pueblo Grande Museum is closed</li><li>The Mobile Recreation program has been suspended<br></li><li>The Phoenix Afterschool Center (PAC) program has been suspended (PAC operates on school campuses citywide and will be suspended until schools reopen)</li><li>Adaptive and inclusive programs operated by non-profit partner Daring Adventures have been postponed (offices located in Telephone Pioneers Park are closed)<br></li></ul><p><a target="_blank" href="/newsroom/parks-and-recreation/1102">Effective Tuesday, March 31 at 5 p.m., and until further notice, all playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks will be temporarily closed</a>. City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing social or physical distancing.<br></p><p><a target="_blank" href="/newsroom/parks-and-recreation/1096">Effective Saturday, March 28, and until further notice, limited access will be available at Papago Park’s Hole in the Rock, Camelback Mountain’s
Echo Canyon Trailhead, Piestewa Peak Trailhead, and South
Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout</a>. <span id="ms-rterangepaste-start"></span>Due to rock remediation and trail maintenance following recent rain, Camelback Mountain's Cholla Trail will be closed for approximately two weeks.<span id="ms-rterangepaste-end"></span></p><p>The Parks and Recreation Department has agreements with many partner organizations that operate city-owned facilities, of which the following are closed: <br></p><ul><li>American Family Fields of Phoenix</li><li>Arizona Science Center</li><li>Desert Botanical Garden</li><li>Enchanted Island Amusement Park in Encanto Park</li><li>Heritage Square</li><li>Horse Lovers Park</li><li>Irish Cultural Center</li><li>Japanese Friendship Garden (garden and gift shop)</li><li>North Mountain Visitor Center</li><li>Phoenix Center for the Arts</li><li>Phoenix Indian School Visitor Center in Steele Indian School Park</li><li>Phoenix Municipal Stadium</li><li>Phoenix Zoo</li><li>Pioneer and Military Memorial Park and Smurthwaite House</li><li>Rio Salado Audubon Center</li><li>Shemer Art Center</li><li>South Mountain Environmental Education Center (SMEEC)</li><li>Thunderbird Arts Center</li><li>Tovrea Castle</li></ul><p><strong>Are upcoming registration dates affected?</strong><br>Registration for lifeguard and aquatics staff training, and 2020 summer classes, programs and activities are postponed until further notice. </p><p><strong>Will participants of suspended or canceled programs receive a refund?</strong><br><span id="ms-rterangepaste-start"></span>Participants of winter and spring classes, programs, sports leagues and sports field reservations will receive a prorated refund. Credit
will be placed on their Activenet account and be available for use the next time they register. If paid by credit card, the refund will automatically be applied to that card. Customers can request a refund by check, which could take up to 2 to 4 weeks
to process. If a participant wishes to receive a check, they should contact the facility at which the program was being held. All administrative fees for cancelations and refunds have been waived. </p><p>
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