The Office of Customer Advocacy (OCA) can help you understand the development requirements for your project. Customers considering the renovation of an existing building for commercial purposes are encouraged to contact this office before beginning the building permit process.
Listen to our NEW PODCAST featuring Project Manager Renee Pena as she discusses how the OCA program works and how to get started.
OCA Project Manager talks with Public Information Officer
Angie Holdsworth about services to help businesses grow.
Remodel of existing commercial buildings
Adaptive reuse of existing buildings for new business purposes
Conversion of residences into business offices
Minor additions to existing commercial buildings
Staff can meet with you to discuss the full scope of your construction project and explain the requirements involved in obtaining
building permits and ultimately
Certificates of Occupancy.
Assistance with pre-project research
Reviewing processes and procedures
Formulating realistic timelines and fostering feasibility discussions
Help connect you with the appropriate technical expert for specific code or ordinance issues