Street Transportation Title VI and ADA Program

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​​​​​​​​​ Title VI Notice to the Public and ADA Policy Statement

The City of Phoenix Street Transportation Department hereby gives notice that it is the agency's policy to assure full compliance with Title VI of the Civil Rights Act of 1964, Title II of The Americans with Disabilities Act (ADA) and related statutes and regulations in all programs and activities. These federal statutes require that no person shall, on the grounds of race, color, or national origin be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program, activity or service the City of Phoenix Street Transportation Department administers.  Plus, all FHWA Title VI complaints will be forwarded to Arizona Department of Transportation (ADOT) within 72 hours of receipt for processing. 

  • ADA concerns and comments, please complete the ADA Service Request form.

  • Any person who believes his/her rights under Title VI have been violated may file a complaint by completing the Complaint Form located in at the bottom of this page, available in English or Spanish. If alternative format is required, please contact or call (602) 495-2050.

  • The complainant may also file a discrimination related complaint on an FHWA program or activity directly with ADOT or with the Federal Highway Administration by contacting the agencies at: 

ADOT Civil Rights Office

206 S. 17th Ave., Mail Drop 155A

Phoenix, AZ 85007


Phone: 602-712-8946

Fax: 602-239-6257


Federal Highway Administration

U.S. Department of Transportation - Office of Civil Rights

1200 New Jersey Ave., SE

8th Floor E81105

Washington, DC 20590


Phone: 2023660693

           Fax: 2023661599

Contact Information

For more information regarding The City of Phoenix Street Transportation Department's Title VI obligations, please contact:  

Yesenia Sapore
Management Assistant II
City of Phoenix Street Transportation Department

​Phone: 602-495-2050

Related Complaint Forms and ​Resources

​Americans with Disabilities Act (ADA) Resources