Fire Department

​Vision Statement

As an innovative and data-driven leader in the International Fire Service, the Phoenix Fire Department will continue to evolve with the modern world. We remain committed to delivering customer service excellence to our communities through pride and professionalism. We will honor our diversity and inclusion while striving to improve the well-b​eing of our Fire Department family, respecting our past while planning for the future.

Mission Statement

​​The Phoenix Fire Department is committed to providing the highest level of customer service and resources to our community and members. We save lives and protect property through fire suppression, emergency med​ical and transportation services, all-hazards incident management, and community risk reduction efforts.

Motto

Prevent Harm, Survive, and Be Nice.

 

Summer Safety #PHXSummer

Con​tact Us

Administration Offices
150 S. 12th St.  |   Phoenix AZ 85034
8 a.m. - 5 p.m.​ 
Phone  |  602-262-6297​

Emergencies |  9-1-1

Non-Emergencies | 602-495-5555

FAQs​​

About Us​


Calendar

 

 

News

 

 


 

​Inside the Phoenix Fire Dept.

 

 

 

 

Community Assistance Program (CAP) Outreach Survey Resultshttps://www.phoenix.gov/newsroom/fire/2505Fire9/29/2022 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2505/new cap van.jpgCommunity Assistance Program (CAP) Outreach Survey Results<div class="ExternalClass17B66475EE064AFF9A1847BDA66FD7AA"><html> <p>​</p>When you need help, where do you turn? The police? The fire department? Someone else? That is the question many Phoenix residents have when dealing with a crisis. Sometimes it's not clear what is the right place to call for help, especially when the issue involves someone having a mental health crisis or dealing with substance use. <br><br>That's where the City of Phoenix Community Assistance Program (CAP) comes in. <br><br>CAP is the City's program to respond to mental and behavioral health issues that might otherwise be addressed by police or fire department personnel.<br><br>Earlier this year, the city of Phoenix worked diligently to collect feedback regarding the expansion of the Community Assistance Program. That expansion made possible after the Phoenix City Council and Mayor Kate Gallego approved $15 Million in 2021. That money dedicated to improve the response to behavior and mental health calls throughout the City of Phoenix<br><br>During this research with the community, the City Council approved the expansion of a contract with Gunn Communications Inc. (GCI) to implement a strategic outreach approach to gather public input and feedback to help shape the expansion of the CAP.<br><br>The study team attended more than 30 different community events within the City of Phoenix resulting in a total of 1,663 surveys.<br><br>The main purpose of the outreach was to collect feedback from members of the community on what they believed would be crucial in the expansion and success of CAP. <br><br>GCI, with the help of CAP and the City Manager's office, composed a 10-question survey that was made available in paper and digital format. The survey was officially launched at the February 26 Emergency Rental Assistance event and remained accessible until April 30, 2022. All surveys were made available in English and Spanish and are included in the appendix. Results from the survey can be found in this <a target="_blank" href="/firesite/Documents/CAP%20-%20Community%20Assistance%20Program%20Survey%20Summary%202022.pdf">compiled report​</a>. <br><br><br><p><br></p></html></div>https://www.phoenix.gov/fireNewsfire
Phoenix Fire Hosts Career Day to Attract Next Generation of Firefighters, Educate Public on Different Careershttps://www.phoenix.gov/newsroom/fire/2453Fire8/17/2022 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2453/IMG_1756.JPGhttps://www.youtube.com/watch?v=9HYeR6ENK2EPhoenix Fire Hosts Career Day to Attract Next Generation of Firefighters, Educate Public on Different Careers<div class="ExternalClassE772618EBE754BEC81A7C3793B70C413"><html> The Phoenix Fire Department was proud to host its latest Career Day on Saturday, August 13th at the Phoenix Fire Regional Training Academy. With roughly 200 attendees, the event gave those interested an opportunity to see a glimpse of what the Phoenix Fire Department does and learn about what life is like as a firefighter.<br><br>The goal of the event was to help showcase what being a firefighter is all about and to show the career opportunities within the Phoenix Fire Department. <br><br>Representatives from different divisions within the Phoenix Fire Department were present to assist with the event's activities, including members from Recruitment, Emergency Medical Services, Community Assistance Program, CERT, Fire Prevention, and respective affinity groups. <br><br>The event kicked off after Phoenix firefighters demonstrated a Technical Rescue, where specially trained members repelled down a building to save someone. In another simulation, firefighters responded to a working fire call, where three emergency vehicles were dispatched to a structure fire.<br><br>During the mock incidents, the audience listened to Fire Emergency Dispatchers describe the scene to first responders. The Phoenix Fire Department is committed to providing the highest level of public safety services and customer service to our community. That service begins inside the Phoenix Fire Regional Dispatch Center. <br><br>Following the mock demonstrations, attendees broke out into groups. That's when they were given a guided tour of the Phoenix Fire Regional Training Academy and educated on recruitment, emergency medical services, fire operations, peer fitness, academy expectations, special operations, the drone program, and the Phoenix Fire Regional Dispatch Center.<br><br>Throughout the event, members of the Phoenix Fire Department answered questions from those that are interested in the career. Additionally, the tour guides were able to share insight on their careers and what helped them become successful in getting hired by the Phoenix Fire Department.<br><br><p>Applications are currently open for both Firefighter Recruits and Fire Emergency Dispatchers. You can learn more about these careers by visiting this <a href="/newsroom/fire/2446" target="_blank">story​</a>. <br></p> </html></div>https://www.phoenix.gov/fireVideofire
Phoenix Fire Department Opens Applications for Firefighter Recruit and Fire Emergency Dispatcherhttps://www.phoenix.gov/newsroom/fire/2446Fire8/15/2022 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2446/12605433_869287169850527_3957164299248164436_o.jpgPhoenix Fire Department Opens Applications for Firefighter Recruit and Fire Emergency Dispatcher<div class="ExternalClass499C190015D04854980C65E0B0A3B6AC"><html>​The Phoenix Fire Department is now hiring for multiple positions. If you would like to join the team and become a Phoenix Firefighter or Fire Emergency Dispatcher now is the time.<br><br><a href="https://hcmprod.phoenix.gov/psc/hcmprodtam/EMPLOYEE/COP_TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U&" target="_blank">Applications for firefighter recruit opened Monday, August 15, 2022 and will close September 5th, 2022.</a> <br>​<br>There are several steps those interested must take to be eligible to become a professional firefighter. Every Phoenix Firefighter is required to obtain and maintain a State of Arizona Emergency Medical Technician (EMT) Certification. Proof of successful completion of a Candidate Physical Ability Test (CPAT) from a licensed agency within six months is required at the scheduled date of your final selection interview. Additionally, candidates must have a high school diploma or GED and drivers license. <br><br>The City is offering a $7,500 hiring incentive to new hires for Firefighter Recruits that are either National Registry or Arizona State certified Paramedics, which will be paid in accordance with A.R. 2.55.<br><br>To apply, check "CURRENT JOB OPENINGS" on the City of Phoenix Employment website and search for Firefighter Recruit, job opening ID 46592. You must apply online by August 29, 2022, to be invited to take the written exam. <br><br>The study guide will be available online as well, and exam invitations will be emailed to the address you provide in your applicant registration profile – please make the City of Phoenix a “safe sender" in your email. Check out our recruitment page that has all the information you need to know.<br>​<br>The Phoenix Fire Department is committed to providing the highest level of public safety services and customer service to our community. That service begins inside the Phoenix Fire Regional Dispatch Center. <br><br><img class="" style="margin:5px 45px;width:379px;height:282px;vertical-align:baseline;" alt="Phoenix Fire Alarm Room" src="/firesite/MediaAssets/12961629_913074818805095_1715597565438352748_n.jpg" /><br><br>Fire Emergency Dispatchers are responsible for operating Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information of an emergency nature for Phoenix and surrounding communities. The work involves answering and evaluating incoming 911 calls to determine the appropriate level of fire or emergency medical assistance required, dispatching units, giving medical pre-arrival instructions, and transmitting information and messages according to established procedures.<br><br>Employees are expected to demonstrate excellent oral communication skills, multi-task efficiently in a fast-paced environment, handle emergency situations sensitively, and exercise considerable judgment under pressure.<br><br>The ideal candidate to become a Fire Emergency Dispatcher can multitask using different forms of technology; react under time-sensitive, stressful, and critical situations; accurately follow directions in a fast-paced environment; and the ability to spell accurately. <br><br><a href="https://hcmprod.phoenix.gov/psc/hcmprodtam/EMPLOYEE/COP_TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U" target="_blank">To learn more and apply to become a Phoenix Fire Emergency Dispatcher, learn more. Recruitment closes September 5, 2022.​</a><br><br><p>Follow us on Facebook, Instagram, and Twitter to keep up to date on events, testing, and more.​​<br></p></html></div>https://www.phoenix.gov/fireNewsfire
Phoenix Firefighters Use "Fido Bag" To Save Family Pethttps://www.phoenix.gov/newsroom/fire/2443Fire8/12/2022 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2443/dog 2.jpgPhoenix Firefighters Use "Fido Bag" To Save Family Pet<div class="ExternalClass5E97A77AC0C4452DBAAAF32F7FCB410C"><html> <p>​</p>Phoenix firefighters rescued a dog from a smoke-filled apartment in Phoenix on Thursday afternoon. Firefighters responded to reports of a fire near 19th Avenue and Dunlap and arrived to find a single apartment filled with heavy black smoke. <br><br>Upon arrival, fully turned-out firefighters from Engine 960 conducted a thorough search of the apartment; that's where they found an unresponsive dog. Firefighters carried the dog out of the apartment and quickly began resuscitation efforts.<br>​<br>Phoenix firefighters from stations 20 and 60 worked together to deploy a <a href="https://thefetchfoundation.com/fido-bags" target="_blank">'Fido Bag'</a>: Fido Bags are life-saving tools that are supplied to local fire departments and professional K9 Handlers from <a href="https://thefetchfoundation.com/home" target="_blank">the Fetch Foundation</a>.<br><br>Fido Bags contain reusable oxygen masks that have been specially designed to fit the nose of small pets including cats and rabbits and will also fit the muzzle of a large dog.<br><br>First responders on the scene used bottles of water to cool down the dog as they used the oxygen from the Fido Bag to help resuscitate it. <br><br>Thanks to support from the Automatic Aid System, the Glendale Fire Department was also on the scene and assisted with the efforts. <br><br>As the dog laid on the sidewalk receiving treatment, the owners watched from a distance. After a few minutes the dog regained consciousness and began to wag its tail. Shortly after, the dog was happily reunited with its family.<br><br><p>The Phoenix Fire Department wants to thank the Fetch Foundation for its support. The Fido Bag system offers pets across the Valley the best chance of survival in the case of an emergency.​​<br></p></html></div>https://www.phoenix.gov/fireNewsfire
Phoenix Fire Department Launches Drone Programhttps://www.phoenix.gov/newsroom/fire/2416Fire7/15/2022 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2416/drone pic.jpgPhoenix Fire Department Launches Drone Program<div class="ExternalClass02970506ECF54AD0BFF1343EBD47463D"><html>​On June 12th, 2022, the Phoenix Fire Department proudly deployed drone operations through the department's Unmanned Aircraft Systems Program. <br><br>Since the historic launch, the UAS team has been busy training for and responding to different emergency incidents across the city of Phoenix. The phased-in approach has allowed the group to work through the expected and unexpected obstacles. <br><br>As a result, the Phoenix Fire Department's UAS team has conducted a total of 94 flights with a total of 14.4 hours in the air. During those flights, the team has responded to a total of 12 incidents - including 1st Alarm Fires, brush fires, and mountain rescues. <br><br>With a group of nine FAA Certified pilots, drone team leadership has initiated communications with the Federal Aviation Administration, Sky Harbor Operations, Sky Harbor Tower, Phoenix Police, PFD Special Operations, and PFD Operations.<br><br>In the next 30 days, the UAS Program will continue to improve the integration into Fire and Special Operations by continuing to train and respond to incidents. The Phoenix Fire Department's Technical Services Division is assisting with improving video feed options for command. Those visuals will allow for enhanced reconnaissance capabilities.<br><br>Additionally, the program plans to meet with the Phoenix Fire Department's Fire Prevention Division in hopes of assisting with Outside Storage Combustible inspection.<br><br>Without support from the Mayor and Phoenix City Council, this breakthrough technology would not be possible. The Phoenix Fire Department is committed to providing the highest level of customer service and resources to our community and members. <br><br>As an innovative and data-driven leader in the International Fire Service, the Phoenix Fire Department will continue to evolve with the modern world. We remain committed to delivering customer service excellence to our communities through pride and professionalism.<br></html></div>https://www.phoenix.gov/fireNewsfire