About Us​

The Office of Refugee Support (ORS) was established in March 2023 for the purpose of collaborating with internal City departments, local Resettlement Agencies and county, state, federal, and non-profit partners to devote resources to immigrant populations, regardless of immigration, refugee, or visa status. ORS serves as a referral partner for individuals of diverse nationalities for services such as employment, healthcare, housing, and other programs for successful transition into the community. We help the City be prepared to welcome new immigrants by recommending policies and programs that connect residents to resources. ORS will continue to strategically plan, evaluate needs and improve accessible City services for new and existing refugees and immigrants.​​​​​​

We Can Help

  • If you are an immigrant or refugee, we can connect you to valuable resources to achieve self-sufficiency. We hope you feel empowered to engage in the civic and multi-cultural life of the city of Phoenix.
  • If you are a community-based or non-profit organization serving immigrants, we want to collaborate with you to better serve our shared clients. 
  • If you are a resettlement agency, we want to coordinate efforts with you and strengthen our existing partnership, so our refugee and immigrant community is better served.
  • If you are a government agency, office, or department, we can help develop a greater understanding of foreign-born populations and recommend strategies for meeting their unique needs, with a focus on long-term community and neighborhood integration.​​

Success Stories

Contact Us

​For questions or additional information, please send us an email: oris@phoenix.gov​

If you are a member of a refugee community or nonprofit organization interested in providing feedback on issues concerning cultural communities in Phoenix, we recommend connecting with the Police Chief's Advisory ​​Bo​ards (​​phoenix.gov). The Advisory Boards represent the following communities: African American, Arab, Asian, Cross-Disability, Faith Based, Hispanic, Jewish, LGBTQ, Muslim, American Indian, Refugee, and Sikh communities.