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Medical and Prescription Drug Plans for Current Employees
Medical Plans
The City of Phoenix offers three medical health plans: Blue Cross Blue Shield High Deductble Health Plan with an HSA, Blue Cross Blue Shield PPO Plan, and Banner|Aetna HMO Plan. All three plans include vast coverage and broad network providers.
All three plans have these features:
- Large, national networks of physicians and facilities
- Pharmacy coverage through MedImpact
- Free in-network preventive care
- Full-time. designated representatives dedicated to City of Phoenix Employees
- Emergency International Coverage available when traveling abroad (exclusions may apply). Please contact your designated representative for additional information
- 2025 BCBS HDHP Summary of Benefits and Coverage
- 2025 BCBS PPO Summary of Benefits and Coverage
- 2025 Banner|Aetna HMO Summary of Benefits and Coverage
- 2025 Banner|Aetna HMO Summary Plan Description
- 2024 BCBS HDHP Summary of Benefits and Coverage
- 2024 BCBS HDHP Summary Plan Description
- 2024 BCBS PPO Summary of Benefits and Coverage
- 2024 BCBS PPO Summary Plan Description
- 2024 Banner|Aetna HMO Summary Plan Description
Contact Blue Cross Blue Shield
Website: www.azblue.com
Member Services: (602) 864-4857
Designated Representative (escalated member/claim issues): Aimee Johanning
Desk: (602) 534-5165
Cell: (480) 521-4350
Email: CityofPhoenix@azblue.com
Contact Banner|Aetna
Website: https://www.aetna.com/cityofphoenix
Member Services: (855) 220-6506
Designated Representative (escalated member/claim issues): Debbie Crain
Desk: (602) 495-5724
Cell: (480)772-0719
Email: CoPSupport@aetna.com
Pharmacy Benefits - MedImpact
Pharmacy coverage is included in each medical plan. There are four drug tiers: Generic, Preferred Name Brand, Non-preferred Name Brand, and Speciality Drugs.
Generic Drugs
Generic drugs contain the same active ingredients as their brand-name equivalents and meet the same federal standards for safety, but typically cost significantly less.
Preferred Brand Drugs
Preferred Brand drugs are brand-name medications that are favored by the prescription plan based on drug effectiveness and cost.
Non-Preferred Brand Drugs
Non-Preferred brand drugs are brand-name medications generally covered at the highest copay tier level.
Speciality Drugs
Specialty drugs are typically injectable medications requiring a clinical setting or self-administered, have a high cost, and may require special storage and handling. Many traditional retail pharmacies do not have these medications available. Specialty medications are generally exclusive to specialty pharmacies and dispensing is limited to 30 day supply.
Maintenance Medication
- Maintenance medications are those you take on an ongoing basis such as to treat high blood pressure or high cholesterol. These medications can be filled three times at no more than 30-day supply increments per dispensing at any MedImpact contracted retail pharmacy.
- Thereafter, maintenance medications will only be covered at 90-day supply increments through CVS, Target or Frys or by mail order through Birdi. Medication(s) to treat ADHD are considered maintenance medications but not mandated to 90-day supply program.
Mail Order Prescriptions
- You save by paying only two copays for 90 days of medication when using a 90-day retail pharmacy (CVS, Target, or Fry’s) and when using Birdi mail order
- Set up mail order prescriptions by calling Birdi mail order directly or visiting www.birdirx.com.
Contact MedImpact
Website: https://www.elixirsolutions.com/
Member Services: (833) 803-4402
Designated Representative (escalated member/claim issues): Lorena Castillo
Phone: (858) 471-6283
Email: ctyphoenixsupport@medimpact.com
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BlueCross BlueShield Arizona
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Banner | Aetna
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Medimpact