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Short-Term Rental Registry
In 2022, the Arizona Legislature passed Senate Bill 1168 which authorized cities and towns to create a limited permit/license process to further regulate Short-Term Rentals (STRs). In September 2023, Phoenix City Council approved a text amendment to the Short-Term Rental Ordinance, which altered the existing ordinance from a registration requirement to a permitting requirement and went into effect on November 6, 2023.
Summary of Changes
- New STR ordinance replaces existing STR registration with limited STR permit process.
- All STR properties must obtain a STR permit from the Planning & Development Department.
- City must issue or deny permit within 7 days
- Owner may appeal denial, non-renewal or suspension
- Prohibits the use of an Accessory Dwelling Unit (ADU) as an STR.
- Non-residential and other uses are prohibited by A.R.S. 9-500.39.
- Enhanced civil penalties.
How to Apply
Beginning on October 26, 2023, the Planning & Development Department's SHAPE PHX customer portal began accepting short-term rental permit applications. Permits started being issued on November 6, 2023.
Submittal Requirements
Initial and renewal fee of $250 for each permit
TPT License | Arizona Department of Revenue
Update your rental status at Maricopa County Assessor's Office
Application for a Short-Term Rental must be completed in the SHAPE PHX Portal
Complete Required Documents
Affidavit & Attestation - Acknowledgment and Agreement
Description - Map of Safety Equipment
Attestation of Compliance - Notice to Adjacent Neighbors
Owners Designee Authorization
Notice
The owner/representative is required to send a Notice of Intent via Certified Mail to:
1. Abutting neighbors. (If the short-term rental is located in a single family home; properties on either side and front and back/across the street/behind the property. If the Short-Term Rental is a unit within a multi-family residential building, neighboring property means all residential units on the same floor as the short-term rental.
2. Any registered homeowners associations and registered neighborhood associations registered with the City of Phoenix and located within a 600 foot radius of the subject property.
Owner must display STR permit/license number on each advertisement for STR.
Code Enforcement / Penalty Structure
The new Short-Term Rental Ordinance introduces an enhanced penalty structure for court-adjudicated incidents/violations:
- First violation: minimum $500 or one night's rental fee.
- Second violation: minimum $1,000 or two night's rental fee.
- Third violation: minimum $3,500 or three night's rental fee.
Permit may be suspended for 12 months if:
- Within 12-month period, the STR has 3 court-adjudicated violations.
- Within 12 month period, one conviction of felonies or other serious crimes within one year.
Enforcement Agency
The Neighborhood Services Department is the lead enforcement agency for short-term rentals through the code compliance process. The department is responsible for investigating unpermitted STRs, verifying STR violations and issuing Notice of Ordinance Violations where applicable.
File a Complaint with NSD or send an email to blight@phoenix.gov.
Contact Us!
For questions about the Short-Term Rental Rental Ordinance or permit requirements please contact vacation.rental@phoenix.gov .
For technical questions about SHAPE PHX please contact shapephx@phoenix.gov.