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SHAPE PHX

Shape PHX logo.

The SHAPE PHX customer portal is available 24/7 and allows users to perform multiple functions from anywhere. SHAPE PHX is a transformative project that consolidates Planning & Development Department applications into a single, secure, and transparent application that supports Commercial and Residential Plan Review, Photovoltaic Projects, Permitting and Inspections, Planning & Zoning, and Historic Preservation. 

Effective April 13, 2026, the following are now available using the SHAPE PHX portal:

  • Single-family Residential Permits and Inspections
  • Residential Subdivisions
  • Residential and Commercial Photovoltaic Permits
  • Commercial plan review, permits and inspections
  • Including Building, Civil, Fire and Site Planning            
  • Elevator Permits
  • Annual Facility Permits (AFP)
  • Historic Preservation Applications
    • Certificates of No Effect
    • Certificates of Appropriateness
    • Requests for Demolition Approval
    • Request for Certificate of Economic Hardship
    • Demolition Application Plan Review
  • Planning & Zoning Applications
    • ​Alternative Dustproofing
    • ATUP - Temporary Use Permits
    • Community Residences/Group Homes
    • Downtown Signs
    • General Plan Amendment
    • Informal Interpretations/Zoning Verification/Clearances
    • Planning Hearing Officer
    • Pre-Applications - GPA/Rezoning/Text Amendment
    • Rezoning​​
    • Text Amendment
    • Zoning Adjustments

Applications in process at the time of the Release 3 deployment on April 13, 2025, will continue to work through  PDD Online and ProjectDox . For new applictions, use the SHAPE PHX Customer Portal

SHAPE PHX Accounts

If you are new to SHAPE PHX, you will need to create an account. 

If your business has more than one employee, please e-mail the SHAPE PHX Team at shapephx@phoenix.gov. Send a list of people who need access, and the SHAPE PHX Team will set up a Business Account and add your personnel. 

Questions?

If you have technical questions or issues regarding the SHAPE PHX Portal, please email the SHAPE PHX Team at shapephx@phoenix.gov.

If you have questions related to the application process or permit status, please visit our Contact Us page to communicate with our Development Center staff.