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Fire Department Access

Why have a key box?

It is important that emergency response personnel have clear access to fires and medical incidents. In the event of a fire or life-threatening medical emergency, fire personnel must be able to reach the scene as quickly as possible. In a true emergency, a few seconds literally can mean the difference between life and death. How quickly crews can begin fighting a fire often will determine how successful they are in stopping the fire and preventing further damage. Fire Code requirements pertaining to emergency access were written to help the Fire Department respond quickly and safely to all occupancies in the city. Your compliance with these requirements will help us to better help you in an emergency.

Knox Rapid Entry System

Knox ProductsThe Phoenix Fire Department uses the Knox Rapid Entry System for emergency access systems. The Phoenix Fire Department requires all order forms for Knox devices to be signed by a Phoenix Fire Department Fire Inspector. This helps to ensure that not only will the key lock work with all Phoenix assigned keys but that the device is installed in accordance with Phoenix Fire Code requirements.

Once you have obtained a Phoenix Fire Department signed authorization order form you may mail or fax the form to:

Knox Company
1601 West Deer Valley Rd
Phoenix, AZ 85027
Fax: 623-687-2299



Plans must be submitted with the permit application to the City of Phoenix Planning and Development Services Department 200 W. Washington, Phoenix City Hall, 2nd Floor.

Emergency Access Plan Review Application

Permit Types

Emergency Access
Premise identification review; fire lane marking, identification of fire protection equipment, key boxes, stairwell identification, and pedestrian gates. Do not submit complete sets of building plans. Plans should include:

  • Overall site plan
  • Building elevation
  • Page(s) dedicated to details depicting all emergency access required components.

Address Directories
Installation or modification of address directories.
Related signage and construction details for this permit can be found in Chapter 2 of the Emergency Access Detail Book below.

Alternative Surface Fire Lane
Install, striping and signage of fire lanes.
Related signage and construction details for this permit can be found in Chapter 7 of the Emergency Access Detail Book below.

Automatic Vehicle Access Gate
Install or modify each automatic fire apparatus access gate(s) and their appurtenances -- permit fee is for each gate.
Related signage and construction details for this permit can be found in Chapter 1 of the Emergency Access Detail Book below.

Manual Access Gate
Install or modify manual gate -- permit fee is for each gate.
Related signage and construction details for this permit can be found in Chapter 8 of the Emergency Access Detail Book below.


Emergency Access Detail Book

These chapters contain electronic files, which make up the Emergency Access Regulations book. The book has been developed to make it easy for commercial and residential property owners, architects, builders, gate companies, sign companies and others to fully understand the emergency access requirements of the Phoenix Fire Department and Fire Code.

The documents below are in PDF format and some are very large. File sizes range from 1 to 98 megabytes. To request a particular document be e-mailed or faxed to you please contact us. To view the pages, you will need the free Adobe Reader. Download it here.


Emergency Access Detail Book

 Chapter 1
Fire Lane Standards. Alternative Surface Fire Lanes



Chapter 6
Fire Protection Systems Signage

 Chapter 2
Address Directories
 Chapter 7
Automatic Gates
 Chapter 3
Building & Property Addresses
Building Numbers
Apartment Directional Signs
Stairwell Markings

Chapter 8
Manual Vehicle Gates
Pedestrian Gates

 Chapter 4
Directional Signs
Private Community Street Signage

Chapter 9
HAZMAT Identification (Fire Diamond)

 Chapter 5
Lock Boxes/Key Switches
 Chapter 10
ADA Accessible Parking Details




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