| 8 | How often is the job posting information updated? | <div class="ExternalClassD677600BD5D54BD8A378C163A8D0CA84"><span><p>New
job postings are usually opened on Mondays. Please note that the
availability of each position is subject to change at any time.</p></span></div> | |
| 9 | Can I apply for more than one job at a time? | <div class="ExternalClassE2F75C260C4F4D47A175D77B210E346D"><p>Yes. You may select multiple positions by clicking in the box(es) to the left of the job title(s) of the jobs for which you are interested and then clicking "Apply Now". The same application information will be submitted for each position selected.</p></div> | |
| 1 | Do I have to apply for jobs on-line? What if I don't have a computer or need some help? | <div class="ExternalClassC9410172B2964C59B98368E814D2BC78"><span><p>The job posting will include information in the "How to Apply" section; however, in most cases you must apply on-line. If you need assistance, contact the City's Human Resource Connection Center between 7:30am and 5:00pm, Monday through Friday by calling (602) 495-5700. </p><p>City libraries and <a target="_blank" href="http://www.arizonaatwork.com/" title="Arizona@Work">Arizona@Work </a>(formerly
known as Workforce Connection) sites have computers for public use. Arizona@Work also assists with preparing
resumes. Please contact the City of Phoenix Arizona@Work sites for
assistance with computers and resumes: North Phoenix: 602-861-0208; West
Phoenix: 623-245-6200; and South Phoenix: 602-534-5902.</p></span></div> | http://www.arizonaatwork.com/ |
| 10 | When applying online, what is the difference between "Save as Draft" and "SUBMIT"? | <div class="ExternalClassD6E423D820AC47C58415A7F564B75783"><span><p>The
"Save as Draft" can be done many times to save your work, but "SUBMIT"
can only be done once. It is important to click "SUBMIT" prior to the
application close date, otherwise you will not be able to submit any
draft applications. In most cases, the application process will be
straightforward enough that you will want to simply upload your resume,
answer the online questions, and hit "SUBMIT."</p><span><p>More information on these functions:</p><p>Save
as Draft -You can save your application as a draft at any time by
clicking on the Save as Draft button. Do this so you don't lose any
information. If you Save as Draft you will still be able to edit your
information prior to submitting it. You can edit your draft application
by logging in, then look for My Career Tools, then look for the
Applications link. Do not let the job posting expire before submitting
your application. If the job is no longer open, you will not be able to
submit a draft application.</p><p>Submit - You must click the Submit
button when your application is complete for your application to be
considered by the Human Resourcese Department. If you do not click
Submit your application will remain in draft status. After clicking
Submit you will see a Self Identification information section and a
Terms and Agreements section. You must agree to the Terms and Agreements
before your application will be accepted.</p></span><p><br></p></span></div> | |
| 11 | If I have saved an application as a draft, can I submit it after the position is no longer open for application? | <div class="ExternalClass14C37D3DF3464B088967D3871642F3F7"><span><p>No.
We cannot accept applications after a position is no longer open for
application. Please make note of the application closing date for each
position you are applying for and make sure you submit your completed
application by that date.</p></span></div> | |
| 12 | I submitted an application for a position, but some of my information has changed. Can I change my application information? | <div class="ExternalClassA82D65025190421CA15F841D5F0C1E48"><span><p>You
can change your profile information (name, address, contact
information) at any time by logging in and selecting the "My Profile"
link on the Careers page. In terms of your work experience, education,
etc., once you have pressed "SUBMIT", you will not be able to change the
information on the application or any resume that you submitted.
However, if the job it still posted on our web site, you may be able to
apply again for the same position and submit any new information or
resume. To do this, simply look at our current list of jobs, and apply
for the same title if it appears. You may get a warning message. If the
message says "You have already applied, do you want to continue?" you
may go ahead and reapply. If the message says your application has
already been evaluated, you will NOT be able to reapply.</p></span></div> | |
| 13 | Do I need to submit an application for a specific title in order to apply? | <div class="ExternalClassE5A67D5DFD1B4466942A1DC24612BAD1"><span><p>Yes. We do not accept resumes or applications unless you are applying for a specific title that is currently open.</p></span></div> | |
| 14 | When is my application due? | <div class="ExternalClassA099F05469944739BF19D89838AAE781"><span><p>All
online applications must be submitted no later than midnight on the
closing date for the position. Refer to the job posting for any
applicable closing dates. Applications received after the closing date
will not be considered.</p></span></div> | |
| 15 | Can I print my application? | <div class="ExternalClass7DE89B80B9484B48910C4B3A9D2B724B"><span><p>You
can review submitted applications by logging in, then look for My
Career Tools, then look for the Applications link. Then you can use your
web browser print function to print the application.</p></span></div> | |
| 17 | How can I receive e-mails of job postings that match my search? | <div class="ExternalClassCF1C9C069536435C94F945C600F4F35D"><span><p>Start
by logging in and from the Careers Home page, click on "Job Search".
After you select your criteria, click on "Save Search." You can then
name the saved search. If you would like receive e-mail notifications of
job postings that match your search criteria, check the box that says
"E-mail me when search criteria is met". Then enter your e-mail address
in the next field.</p><p>This is a great way to keep track of
opportunities at the City of Phoenix. When you receive the e-mail, you
can click on the link back to the City's web site and complete the
online application.</p></span></div> | |
| 18 | How do I know that you have received my application? | <div class="ExternalClass0FCC720AF9D64FCEA966DA9B575B2B66"><span><p>Once
you submit your application and agree to the conditions of application,
you will receive a confirmation e-mail shortly thereafter. This
confirmation can only be sent if you provided an e-mail address in your
profile.</p></span></div> | |
| 19 | How do I view applications I've submitted? | <div class="ExternalClass49DADECFBD9D467DA1DBA213130F6EDB"><span><p>You
may view the applications you have submitted by logging in, clicking on
"My Career Tools", and then clicking on "Applications".</p></span></div> | |
| 2 | Help - I can't remember my User Name or Password. | <div class="ExternalClass39234C7C9DD74CD8BF71BD2EE919FE0C"><span>There is a self-service option for <strong>Login Help</strong> located in the upper right Login Box. You can request that your User Name be sent to the e-mail address you provided when you registered. If you forget your Password, you can request that the system assign a new password and send to the e-mail address that you provided.</span></div> | |
| 20 | How will I be notified if my application or resume meets the minimum requirements? | <div class="ExternalClassA9D0232E1DDB4A6FA5401BD917FB4D48"><span><p>The job posting will indicate how notification will be sent, either by e-mail or US mail.</p></span></div> | |
| 21 | How long after I apply might I be called for an interview? | <div class="ExternalClass2FE75296F8974DB197D7291FCF187F25"><p>The
time varies depending on the length of the selection process for each
position. The hiring department will directly notify the applicants that
they decide to interview (typically by phone).</p></div> | |
| 22 | Who can I contact for specific questions not listed here? | <div class="ExternalClassE413C125DDEE41EA8B402396266F5BE2"><span><p>City of Phoenix Human Resources Department<br>251 W Washington Street<br>Phoenix, AZ 85003<br>Email: <a href="mailto:hrc@phoenix.gov">hrc@phoenix.gov</a></p><p>Phone: (602) 495-5700<br>TTY/TDD (602) 261-8687</p></span></div> | |
| 3 | I have a new e-mail address or can't remember which e-mail address I used when setting up my account. | <div class="ExternalClass5B27B2039989400893DC84816587AD13"><span style="color:#000000;font-family:'source sans pro', sans-serif;font-size:14px;line-height:22.4px;"></span></div>You will need to call the Human Resource Connection Center at (602) 495-5700 to add or change your e-mail address. We are available from 7:30am to 5:00pm, Monday through Friday. You will be asked to provide information which establishes your identity. After this is completed, you can use Login Help section (see above) to request the User ID and/or Password be sent to your new e-mail address. | |
| 5 | When I try to access the application, I get an error message that will not allow me to see the page. What can I do? | <div class="ExternalClass7F67CBDC15DD4C299B65967373384007"><span><p>Try
closing your web browser and then opening it again. After you re-open
the browser, delete your temporary internet files and cookies. To do
this, on your browser's toolbar click Tools, then Internet Options. In
the Temporary Internet Files section, click Delete Cookies and also
Delete Files. After you have completed these tasks, you should be able
to access the application.</p><p>If you are still having problems,
contact your systems administrator or Internet service provider, as they
may have a firewall installed that is preventing you from viewing our
page.</p></span></div> | |
| 6 | When I try to upload my resume, I get an error message that says "Your Resume could not be parsed at this time." What is causing this? | <div class="ExternalClass7F527B8B743B4348B99EE1EC91C3DB15"><span><p>At least four situations causes this:<br>1) you have accidentally named your resume document with consecutive period symbols (i.e., Resume..doc), or<br>2)
the file name itself is too long or has too many special characters
(i.e., City of Phoenix-BUDGET ANALYST III- Cover Letter and
Resume-10-31-08.doc); try simplifying the file name to something like
Resume.doc, or<br>3) the file size of your resume is too big (exceeds 10MB); try deleting large graphics or reduce the number of pages, or<br>4) you are accidentally hitting the Upload button without first selecting a file using the Browse button.</p></span></div> | |
| 7 | How can I view more information about one of the job postings? | <div class="ExternalClass325DDEDB47DE44A3A32B33A769E84968"><span><p>Click
on the job title for a full description of the position. If you want to
apply for that job, just click the "Apply Now" button on the posting.</p></span></div> | |
