Due to elevated fire danger, the City of Phoenix has implemented Stage 1 Fire Restrictions. All consumer fireworks are prohibited within one mile of mountain preserves, desert parks, regional parks, conservation areas, national forests, and wilderness areas.
Contact the Phoenix Water Services Department
If you see a water or sewer emergency, such as a main break or overflow, call the 24/7 Emergency Hotline at 602-261-8000.
Manage your account, pay your bill, or start or stop water service quickly and easily: Visit the Customer Portal.
- Phone: 602-262-6251 (Open Monday through Friday | 8 a.m. to 5 p.m.)
- Email: cityservicesbill@phoenix.gov
If you witness a water leak or water waste you can report it through our 24/7 leak reporting site.
Explore water-saving strategies and see if you qualify for water conservation financial incentives by visiting the Water Conservation webpage.
- Incentive Inbox: 602-262-7955
- Report Water Waste: 602-262-6538
- General Water Conservation Questions: 602-261-8367
- Email: conservation@phoenix.gov
For help with trash, recycling, bulk trash, and other waste services. Visit the Public Works Department webpage to learn more.
- Phone: 602-262-6251
- Email: solid.waste@phoenix.gov
Report streetlight outages, illegal dumping, graffiti, and more through myPHX311.
To view the ADA grievance procedures or to file a complaint, please visit the ADA Compliance Program or EthicsPoint pages.
For all other inquiries, please send an email to watersmart@phoenix.gov.