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​Phoenix Public Transit

 

 

Download the New Valley Metro App350https://www.phoenix.gov/publictransitsite/MediaAssets/VM App Digital Slide-Sharepoint.jpgDownload the New Valley Metro Apphttps://www.phoenix.gov/newsroom/public-transit/1980https://www.phoenix.gov/publictransitsite/MediaAssets/Forms/DispForm.aspx?ID=350 ​With the new Valley Metro app, navigating your way across the valley is easier than ever. <div class="ExternalClass0C46261D1AD6475092B4237511DDF295"><p>​With the new Valley Metro app, navigating your way across the valley is easier than ever.<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140096CD72C7E1FC51478CFAB206B89FCBAAImage
Transportation 2050 Five Year Anniversary332https://www.phoenix.gov/publictransitsite/MediaAssets/Multimodal_1.jpgTransportation 2050 Five Year Anniversaryhttps://www.phoenix.gov/newsroom/public-transit/1873https://www.phoenix.gov/publictransitsite/MediaAssets/Forms/DispForm.aspx?ID=332 Phoenix celebrates five years of Transportation 2050 accomplishments.​ ​ <div class="ExternalClass3EF37041CE684E058CD4D75ABAD80251"><p><span style="color:#000000;font-family:hind, "open sans", sans-serif;font-size:16px;background-color:#ffffff;"><span style="color:#000000;font-family:hind, "open sans", sans-serif;font-size:16px;background-color:#ffffff;">Phoenix celebrates five years of Transportation 2050 accomplishments.​</span>​ </span><br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140096CD72C7E1FC51478CFAB206B89FCBAAImage
Masks on Public Transit a Federal Mandate338https://www.phoenix.gov/publictransitsite/MediaAssets/resized_slider_federal_mask_mandate.jpgMasks on Public Transit a Federal Mandatehttps://www.phoenix.gov/newsroom/public-transit/1740https://www.phoenix.gov/publictransitsite/MediaAssets/Forms/DispForm.aspx?ID=338 ​Plan ahead and wear your mask on public transit. It's now a federal mandate to ride. <div class="ExternalClass5D24B16E532A4641AD2286491B815941"><p>​Plan ahead and wear your mask on public transit. It's now a federal mandate to ride.<br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140096CD72C7E1FC51478CFAB206B89FCBAAImage
Downtown Phoenix Bus Service Changes329https://www.phoenix.gov/publictransitsite/MediaAssets/ElhiiuXVkAE3I73.jpgDowntown Phoenix Bus Service Changeshttps://www.valleymetro.org/pardon-our-progresshttps://www.phoenix.gov/publictransitsite/MediaAssets/Forms/DispForm.aspx?ID=329 ​See how your route or bus stop is affected due to construction in downtown Phoenix. <div class="ExternalClass479A9EBA656C4E9DB6F35B9497ED4F92"><p>​See how your route or bus stop is affected due to construction in downtown Phoenix. <br></p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140096CD72C7E1FC51478CFAB206B89FCBAAImage
About Us303https://www.phoenix.gov/publictransitsite/MediaAssets/About_us_publictransit_.jpgAbout Ushttps://www.phoenix.gov/publictransit/abouthttps://www.phoenix.gov/publictransitsite/MediaAssets/Forms/DispForm.aspx?ID=303 The Phoenix Public Transit Department is the largest member of the Valley Metro regional transit system which operates and provides residents transit services from a local commuter bus to alternative transportation for senior citizens and special needs. <div class="ExternalClass77BF6D87555346789DE6CAB06ACCE413"><p>The Phoenix Public Transit Department is the largest member of the Valley Metro regional transit system which operates and provides residents transit services from a local commuter bus to alternative transportation for senior citizens and special needs.</p><p><br> </p><p> </p></div>0x0101009148F5A04DDD49CBA7127AADA5FB792B00AADE34325A8B49CDA8BB4DB53328F2140096CD72C7E1FC51478CFAB206B89FCBAAImage


News​​​ / Alerts

 

 

Phoenix City Council Approves Public Transit Resources for the Most Vulnerable https://www.phoenix.gov/newsroom/public-transit/2038Public Transit8/26/2021 3:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2038/Public_Transit_Newsroom_42.jpgPhoenix City Council Approves Public Transit Resources for the Most Vulnerable <div class="ExternalClass7DBC6F68EADF4A98A85444B992E61008"><html> <p>The Phoenix city council voted unanimously today to approve $1 million to help residents in need with the cost of riding public transit.<br></p> <p>The city will use federal American Rescue Plan Act (ARPA) funds to purchase more than 31,000 monthly transit passes.  The move significantly increases the number of reduced-fare passes for those passengers in need experiencing financial or other difficulties.  <br></p> <p>Under the program, city staff will work through existing city programs and in partnership with local nonprofit organizations to distribute transit passes to populations identified by city council, such as working families, community college students and public housing residents. <br></p> <p>The passes are valid fare for use on bus and light rail routes throughout the region and will consist of monthly (31-day) passes. <br></p> <p>Council members praised the move as one step in ensuring Phoenix communities have more access to public transit to get to jobs, education opportunities and other appointments they may have.  ​​<br>​<br></p> </html></div>https://www.phoenix.gov/publictransitNewspublic-transit
Valley Metro Releases New App With Real Time Trackinghttps://www.phoenix.gov/newsroom/public-transit/1980Public Transit7/6/2021 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1980/Public_Transit_Newsroom_41.jpg Valley Metro Releases New App With Real Time Tracking<div class="ExternalClass16CC57272F364F8485383A5C1388942C"><html> <p>Ever wonder when your bus is arriving? Or, when the next train will pull into the station? Ponder no more. Valley Metro, in partnership with the city of Phoenix and Vix Technology, has launched the <a href="https://www.valleymetro.org/how-to-ride/online-tools/app" target="_blank">new Valley Metro: Plan & Track app</a> that features real time bus and light rail tracking and trip planning. </p><p>“More than 90 percent of our riders own a smartphone and with this major upgrade in technology, our vital transit system becomes more accessible and easier to use. This new tool is particularly critical as our riders and our communities return stronger than ever from the COVID-19 pandemic,” said Phoenix Mayor Kate Gallego and Vice Chair of the Valley Metro RPTA Board of Directors. </p><p>The planning and tracking features of the app were accelerated after a <a href="https://drupal-space.nyc3.cdn.digitaloceanspaces.com/s3fs-public/uploads/event-resources/final_vm_ridership_recovery_topline_report_8.17.20_web.pdf" target="_blank">2020 rider survey</a> indicated that nearly 70 percent of respondents stated that it is very important to keep riders informed of service updates. With real time tracking, it gives the riders the ability to see when their bus or train will arrive. With the app now available, riders can:</p><p>• Plan trips with step-by-step navigation</p><p>• Track buses and trains in real time</p><p>• View a trip’s travel time</p><p>• Save favorite stops</p><p>• Get service alerts and updates.</p><p>“This digital tool is a game changer for our riders. It basically takes all of the guesswork out of planning a transit trip,” said Scott Smith, Valley Metro CEO. “We know this is a big deal for current riders and we believe it will attract new riders to our ever-growing system.”</p><p>In addition to real time tracking, the app will introduce mobile fare payment in 2022. Riders will be able to create an account and pay for transit fares directly from their phone. </p><p>On behalf of the region, the city of Phoenix has contracted with <a href="https://vixtechnology.com/about/" target="_blank">Vix Technology​</a> to modernize Valley Metro’s regional fare system, giving riders greater tools and flexibility to access the transit system. This app is the first enhancement as part of a multi-year program that will also include mobile ticketing, reloadable smart cards and new, more modern fare collection equipment.  </p><p>The new app is free and available on iOS and Google Play.</p><p><strong>About Valley Metro</strong>: Valley Metro exists to connect communities and enhance lives each day by providing eco-friendly public transit options in metro Phoenix. In Fiscal Year 2020, total ridership for the regional bus and 28-mile light rail system was 53 million passengers. Five high capacity transit extensions are in planning or under construction that will create a 50-mile system by 2030. Valley Metro also offers alternative transportation programs including <a href="https://www.valleymetro.org/accessibility" target="_blank">paratransit services for seniors and people with disabilities​</a>, commuter vanpools, <a href="https://sharetheride.com/" target="_blank">online carpool matching</a>, bus trip mapping, bicycle safety and telework assistance. Two Boards of Directors from 18 local cities and towns and the county set the policy direction for the agency with the intent of advancing the regional public transit system in Maricopa County. Stay up-to-date by following us on  <a href="https://urldefense.com/v3/__https://www.facebook.com/valleymetro__%3b%21%21LkjWUF49MRd51_ry%21LjG0d5IQ4Nnj495GNhI_HH0jhXfqNGcUsrDyv3-on7Cf4nVMyhxXvqCRxel99HIEtV71weI$" target="_blank">Facebook</a>, <a href="https://urldefense.com/v3/__https://www.instagram.com/valleymetro/__%3b%21%21LkjWUF49MRd51_ry%21LjG0d5IQ4Nnj495GNhI_HH0jhXfqNGcUsrDyv3-on7Cf4nVMyhxXvqCRxel99HIEQb78V8c$" target="_blank">Instagram</a>, <a href="https://www.youtube.com/user/ValleyMetro" target="_blank">YouTube​</a> and <a href="https://twitter.com/valleymetro" target="_blank">Twitter</a> or by visiting <a href="https://www.valleymetro.org/" target="_blank">valleymetro.org</a>.</p><p><strong>About Phoenix Public Transit</strong>: The Phoenix Public Transit Department provides Phoenix residents a variety of transit options and is the largest member of the Valley Metro regional transit system. Services range from local and commuter buses to alternative transportation for senior citizens and special needs. The city of Phoenix funds transit, and other transportation improvements, through <a href="https://www.t2050.org/" target="_blank">Transportation 2050 (T2050)</a> - a local sales tax approved by Phoenix voters in 2015 - as well as county and federal funds. T2050 allows for enhanced bus service, transit-related technology improvements and fare media upgrades under the leadership of the Citizens Transportation Commission. Visit us at <a href="/publictransit" target="_blank">phoenix.gov/publictransit</a> or follow us on <a href="https://twitter.com/PhoenixMetroBus" target="_blank">Twitter ​</a>for the latest news.​</p><div><br></div> </html></div>https://www.phoenix.gov/publictransitNewspublic-transit
Federal Mask Mandate Still in Effect for Public Transit Ridershttps://www.phoenix.gov/newsroom/public-transit/1078Public Transit5/20/2021 10:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1078/Newsroom_Virus_Impacts.pngFederal Mask Mandate Still in Effect for Public Transit Riders<div class="ExternalClassFD2F813973DF48C583D9F78DE781EDEE"><html> <p> <strong>​​​</strong><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services</strong></a><strong>​ </strong><br><span style="color:windowtext;font-size:10pt;background-color:window;"><em>U</em></span><span style="color:windowtext;font-size:10pt;background-color:window;"><em>se Translate button to read in another language​ </em></span></p><p>To prevent the spread of the virus that causes COVID-19, face coverings are required on all surface transportation including all city of Phoenix Public Transit bus, light rail and Dial-a-Ride. The <a href="https://www.tsa.gov/sites/default/files/sd-1582-84-21-01a.pdf" target="_blank">Transportation Security Administration Security Directive</a> issued April 30, 2021 extends the requirement for travelers to wear masks until Sept. 13, 2021. ​<br></p><p>The following protocols are in effect, until further notice, to help prevent the further spread of COVID-19:<br></p><p>As of Oct. 20, 2020 designated seats onboard buses are marked as "unavailable" to facilitate social distancing, rather than a specific limit of riders on each bus. Passengers are encouraged to plan additional travel time, as these measures may impact their trip.<br></p><p>We ask everyone to continue to practice social distancing while riding, including:</p><p>• boarding using the rear doors,</p><p>• visually showing fare to the driver,</p><p>• staying at least six feet apart while waiting at bus stops and</p><p>• in accordance with federal guidance, wearing a cloth mask covering their nose and mouth.<br></p><p>We continue working to make sure those who depend on public transit are able to get to their destinations safely. We appreciate your understanding and cooperation during these times.<br></p><p><strong>Phoenix Public Transit Centers Open for Free Mask Distribution </strong></p><p>Customer service windows at the following Phoenix transit centers are open for free mask distribution, but closed for fare sales until further notice:​<br></p><p>• Central Station (302 N 1st Ave., Suite 120, north side of the building)</p><p>• Ed Pastor (Central Avenue and Broadway Road)</p><p>• Sunnyslope (3rd Street and Dunlap Avenue)</p><p>• Metrocenter (Metrocenter Mall)<br></p><p>Riders also have the opportunity to get free face coverings at 16 Phoenix public libraries. For details and locations visit <a href="https://www.valleymetro.org/covid-19" target="_blank">valleymetro.org/COVID-19</a>.<br></p><p>Various options for purchasing fares remain available to passengers, such as ticket vending machines located throughout light rail platforms, at participating retailers or online.<br></p><p>For an appointment to reclaim lost and found items, call (602) 534-5053 between 8 a.m. – 4 p.m. Monday – Friday. You may also pick up lost and found items at Central Station.<br></p><p>Access to Public Transit Department offices at 302 N. First Ave. including the Business and Workforce Development Center are by appointment only. To make an appointment with Public Transit, email pubtrans@phoenix.gov, or call (602) 262-7242.​<br></p><p>To make an appointment at the Workforce Development Center email phoenix.business.center@phoenix.gov, or call 602-256-3147.<br></p><p>For general transit-related information, contact Valley Metro customer service at <a href="https://www.valleymetro.org/" target="_blank">valleymetro.org</a> or call (602) 253-5000 or TTY (602) 251-2039 between 6 a.m. - 8 p.m. Monday through Friday, 7 a.m. - 7 p.m. Saturdays or 8 a.m. - 5 p.m. Sundays or you can email csr@valleymetro.org.<br></p><p>We continue updating riders and community members on valleymetro.org and social media. Twitter: <a href="https://twitter.com/valleymetro" target="_blank">@valleymetro​</a> <a href="https://twitter.com/PhoenixMetroBus" target="_blank">@PhoenixMetroBus</a>​<br></p><p>Thank you for your patience and stay safe.​<br></p><div><br></div><p><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See all City of Phoenix Impacted Services​</strong></a><br></p> </html></div>https://www.phoenix.gov/publictransitNewspublic-transit



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