Rider Information

​​​Who To Contact 

Valley Metro Transit Information

For bus and light rail schedules, fare information and more
Email:  csr@valleymetro.org
Voice: 602-253-5000
TTY: 602-534-5500 (for customers with hearing impairments)
Website: www.valleymetro.org

Phoe​nix Dial-a-Ride and Valley Metro ADA Certification 

Dial-A-Ride Reservations: (602) 253-4000
Toll free: 1-800-775-7295 (Arizona residents only)
TTY: 602-258-9980
Website: Phoenix Dial-a-Ride​

Website: 2016 Valley Metro ADA Paratransit Ride Guide ​

Residents interested in using Dial-a-Ride must first complete an assessment provided by Valley Metro.

Valley Metro Regional Mobility Center
4600 E. Washington, Suite 101 Phoenix, AZ 85034
Phone: 602-716-2100 Option #1
TTY: 602-251-2039
Information and Applications:  http://www.valleymetro.org/accessibility​

Transit Fare 

Phoenix Dial-a-Ride Monthly Pass, Platinum Pass, Corporate Accounts, and On-Line Orders
Transit Passes can also be purchased in person at some transit centers​, all light rail platforms, and many retail outlets
Phone: 602-495-5795 Fax: 602-261-8826
Email: faremedia@phoenix.gov
Hours of Operation: 8 a.m.  to 5 p.m. Monday through Friday.
Closed weekends and city observed holidays

Lost & Found for Phoenix city buses

Central Station, 300 N. Central Ave, Phoenix, AZ
Phone: 602-534-5053
Hours of Operation: 8 a.m.  to 5 p.m. Monday through Friday
Closed weekends and city observed holidays
Please note that items will only be held for seven consecutive days before disposal