Rider Information

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Dial a Ride vehicle

Mobility center



How to Ride

For bus and light rail schedules, fare information and more visit:

Email: csr@valleymetro.org​
Voice: 602-253-5000
TTY: 711 (for customers with hearing impairments)
Website: www.valleymetro.org

For information about Phoenix Dial-a-Ride and ADA Certification visit:

Phoe​nix Dial-a-Ride

Dial-A-Ride Reservations: 602-253-4000
Toll free: 1-800-775-7295 (Arizona residents only)
TTY: 602-258-9980
Website: Phoenix Dial-a-Ride​
Website: Valley Metro ADA Paratransit Ride

Residents interested in using Dial-a-Ride must first complete an assessment provided by Valley Metro.

Valley Metro ADA Certification

Valley Metro Regional Mobility Center
4600 E. Washington, Suite 101 Phoenix, AZ 85034
Phone: 602-716-2100 Option #1
TTY: 711

Information and applications for ADA certification can be accessed at the links below:

Transit Fare Information:

Mobile Fare

Download the Valley Metro App to:

  • ​Purchase fare
  • Access pass history
  • Plan your trip 
  • Real-time bus and rail tracking 
  • Subscribe to alerts and updates

Transit Passes can also be purchased in person at some transit centers​, all light rail platforms, and many retail outlets. 

Visit Valley Metro's interactive map to search for locations where you can buy a transit pass.

Phone: 602-495-5795 Fax: 602-261-8826
Email: faremedia@phoenix.gov
Hours of Operation: 8 a.m.  to 5 p.m., Monday through Friday
Closed weekends and city observed holidays


Lost & Found for Phoenix City Buses

Central Station, 302 N. 1st Avenue Suite 120, Phoenix, AZ
Phone: 602-534-5053
Hours of Operation: 8 a.m.  to 5 p.m. Monday through Friday
Closed weekends and city observed holidays
Please note that items will only be held for seven consecutive days before disposal.