Policing Phoenix Public Transit
The Transit Enforcement Unit is a section of the Phoenix Police Department assigned to the Phoenix Public Transit Department. Overseen by a police commander and two lieutenants, the TEU includes patrol officers who respond to crime on the transit system, uniformed police assistants who ride various bus routes and patrol light rail platforms, and security guards stationed at various transit centers and park-and-ride locations.
If you have a security concern, here are numbers you can call:
Valley Metro Customer Service
Emergency - 911
Non-Emergency - 602-262-6151
If You See Something, Say Something; Be Everyday Safe
The Public Transit Department is interested in your safety and comfort while you wait for your bus or train and while riding. As part of the Homeland Security Program - TransitWatch - the Phoenix Police's Transit Enforcement Unit encourages you to report suspicious activity on transit vehicles and at facilities.
Suspicious activity can include a range of behaviors, from leaving unattended packages on buses and light rail, to photographing or otherwise recording operation activity at transit facilities.
Graffiti and Vandalism
Buses are hard at work everyday, traveling the street for hours to provide transit service to the residents of Phoenix. And our those riders, the buses should be in the best condition possible including being free of graffiti and vandalism.
The "No Taggin' Our Wagon" campaign asks passengers to provide us with information when graffiti or vandalism happens. In addition to the above listed phone numbers, you can also talk to:
- The bus operator
- Graffiti Hotline (602) 262-7327
If you see someone tagging a bus, this information will help us locate the problem:
- The bus number (it's located inside at the front of the bus and outside the bus)
- The date and time of the occurrence
- The bus route number and what direction the bus is headed
This information will be shared with the Transit Enforcement Unit so we can respond to the problem. We appreciate your help.