​​​How Public Transit is Organized in the Valley

​​​Under the Valley Metro brand name, the city of Phoenix Public Transit Department provides local bus, RAPID® commuter bus, neighborhood and business circulators, Phoenix Dial-a-Ride and alternative transportation services by contracting with private companies who manage the day-to-day transit operations. Phoenix Public Transit staff oversee transit administration, planning, policies, federal funding and contract compliance. While the transit management companies are tasked with vehicle operation, maintenance and upkeep and response to passenger concerns.

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The Phoenix Public Transit Department is also a member of the Valley Metro / Regional Public Transportation Authority​ and participates in oversight of the METRO light rail system​.