The City of Phoenix website will undergo routine system maintenance on Saturday, January 31, 2026. While no major disruptions are expected, some services may be temporarily unavailable between 7:00 AM and 7:00 PM. If you experience any issues, please check back shortly. Thank you for your patience.
Customer Services
The Phoenix Water Customer Services Division strives to provide our valued customers with the highest quality water, sewer and trash service.
The Phoenix Water Customer Services Division strives to provide our valued customers with the highest quality water , sewer and trash service.
If you're a new water/sewer service customer, get started using the links below or call 602-262-6251 for trash and recycling questions.
Manage Your City Services Bill Account
The ePortal is the Phoenix Customer Services online system, where you can pay your City Services Bill, sign up for AutoPay, Paperless Billing, or easily manage numerous other account transactions.
Pay Your City Services Bill
Pay your bill online through the City Services Customer ePortal. You can pay with or without signing in to your account.
Save Water Through Water Conservation
Contact Us
If you still have questions, please call us at 602-262-6251 or send us an email. We are committed to responding to our customers with the highest quality and service.