Emergency Contacts

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Important Emergency Numbers

​Power outage. To report a power outage in your area, please contact Arizona Public Service (APS) at 602-371-7171 or www.aps.com or Salt River Project (SRP) at 602-236-8811 or www.srpnet.com

Road closures. To report a blocked street, please call 602-262-6441.

For planned City of Phoenix Street Closures and Restrictions, please visit the Streets Department website here

​To report a road closure not in the City of Phoenix, please visit the Arizona Department of Transportation website at www.az511.gov

Water. ​The City provides all water and sewer services. Call 602-261-8000 to report a water or sewer-related emergency, such as a broken water main, fire hydrant, or water service line (between a water meter and the street) or sewer backups. If it is not an emergency​, please visit the Customer Services​ website.

Cable, Phone and Internet Service. These are provided through Century Link Communications at 877-348-9007 (www.centurylink.com) or Cox Communications at 602-277-1000 (www.cox.com).

Gas. For gas emergencies, call Southwest Gas at (602) 271-4277.

​Public Safety. If you have an emergency and need police or fire, call 911. For non-emergencies, call 602-262-6151​.

Disaster recovery low interest loan information.​ Small Business ​Administration.

American Red Cross

County, State and Federal Resources

Maricopa County Department of Emergency Management

Maricopa County Department of Public Health - find the latest community health data, how to protect yourself from the flu, and more. 

Arizona Department of Emergency and Military Affairs


Emergency Preparedness​ Guide: Protecting Your Family and Your Home - this guide is provided by the U.S. Department of Homeland Security, the Homeownership Alliance and Habitat for Humanity to assist in planning for an emergency. 

Ready.gov - how to prepare for severe weather, community preparedness guides and more.