VITA / Tax Preparation

Volunteer Income Tax Assistance (VITA) volunteers prepare and e-file tax returns for free to low- and moderate-income taxpayers providing the maximum benefits available to the tax payer saving them hundreds of dollars in paid preparer fees.   The 2014-2015 City of Phoenix VITA Campaign had a total of 263 volunteers donating 9894 hours of service which represents $222,615 in in-kind services to the program.  VITA volunteers do meaningful work in the fight against poverty.

What is the commitment?

There are many volunteer positions with the VITA program. 
Volunteers require a minimum volunteer commitment of 4 hours per week for 14 weeks, during the upcoming tax season from end of January until April 15, at any of our locations located in the city of Phoenix. (Sites will be updated in January.)  Must be a United States Citizen or be a permanent resident in the United States.

Training required:

Training to become a volunteer begins in November and runs through January.  In order to sign up for training you must attend the VITA orientation.

  • The training consists of 24 hours of classroom training at various locations (training schedule coming soon).
  • The courses are also available to take on-line; you must print off certificate to show passing of the course.
  • Other volunteer opportunities are available for those not interested in  preparing tax returns, but would still like to assist at a site.
  • Screeners and Instructors are needed and training is available.
  • Following your completion of training you will receive a tax certification which you must keep and take to your site coordinator.

VITA Logo 

Volunteer Income Tax Assistance (VITA) volunteers

Become a VITA volunteer!

Applications are available for the upcoming tax season.  Fill out the online application, located on the city's volunteer opportunities page.  On this page please select an orientation to attend.

For more information, call 602-534-0543 or e-mail eitc@phoenix.gov