Online Scheduling

Appointments Preferred. Walk-ins Welcome.

Saving time is something everyone can appreciate. The City of Phoenix Planning & Development Department is pleased to offer online appointment scheduling for the Development Center!  You can schedule an appointment at your convenience through our online portal. Pick a time that's convenient for you and skip the line!  

Important Reminders

• Read the Development Center Appointment Policy. 
• Appointments are available up to two weeks from the current date.
• You must arrive within 15 minutes of your scheduled appointment time. Arriving too early may require you to wait until your appointment time. Arriving late may require you to create a new appointment.
• You may update or cancel your appointment in advance via a link in your confirmation email.
• A maximum of three appointments can be scheduled at a time.
• Repeated failure to attend appointments may result in a loss of future scheduling privileges.​
• Please note: For appeals of Historic Preservation Certificate of Appropriateness or Certification of Economic Hardship applications, if an appointment time is not available, call the Historic Preservation Office at 602-261-8699.  Walk-in delivery of appeal forms will also be accommodated.​​

Build Your Appointment

•  View the services ​that are available at each counter before making your selection and scheduling your appointment.  
• You may be required to visit other counters and secure pre-requisite approvals before submitting your project for review and approval.​
• If your project requires a residential permit, make a Residential appointment first, then visit Site Planning. 
• When you have completed your scheduled appointment, you may be transferred to another/other counters to continue your development project. (For example, if you apply for a residential permit and then need to make payment, you will be transferred to the Payments & Submittals Counter to continue your process.) Depending on the scope of your project, scheduling multiple appointments may not be necessary.​
• If you have any questions before you book your appointment, you can reach out to any of the specific counters for additional information.
  

Available Counters:

• Fire Plan Review
• Sign Services
• Payments and Submittals
• Commercial Services
• Traffic Plan Review
• Civil Plan Review
• Civil Permits, Water Services and Addressing
• Residential Services
• Residential Express
• Records
• Zoning
• Historic Preservation (If you are applying for plan approval from Historic Preservation, please begin by scheduling an appointment with Residential Services to initiate the permit application.)
• Site Planning 

How to Get Here

The Planning & Development Department's Development Center is located on the 2nd floor of Phoenix City Hall - 200 W. Washington Street, 2nd Floor, Phoenix ​85003.

Parking:

• There is street parking available on a first-come-first-served basis. 
• Garage parking can be validated for 50% off in select garages. 

Security: 

• You will have to go through security to enter Phoenix City Hall. 
• Please give yourself adequate time to go through security and check in before your appointment time.