Bill Payment Locations

​​​​​​There are a number of places you can pay your monthly City Services Bill. Below is a listing of those places and the types of payment that are accepted.

City Service Bill Payments

When paying your City Services bill in person, the Bill Payment locations are the only sites authorized to accept your payments. By using these authorized locations, you can avoid fees and remittance delays that are often experienced when paying at other locations.

If you make a payment in person at any location other than one of the Water Services Pay Station or Chase Bank, your payment may take several days or longer to reach us. This could cost you additional late fees or your services could be disconnected for nonpayment before we receive your payment. For this reason, we strongly recommend that you ONLY visit one of our official payment locations when making a payment in person.​

*Do not pay delinquent bills or bills with final turnoff notices at Chase bank.

Pay at a Water Services Pay Station

The City of Phoenix's pay stations are conveniently located throughout the valley. A payment made at any of these official locations will be applied promptly to your utility account the same day. Payments made at Chase Bank* will be applied 

If you make a payment in person at any location other than one of these official payment locations, your payment may take several days (or even weeks) longer to reach us. This could cost you additional late fees, or your services could even be disconnected for nonpayment before we receive your payment.

For this reason, we strongly recommend that you...

ONLY visit a City Pay Station or Chase Bank* to make your payment in person!

Bills can be paid in person at the following pay stations:

​​Pay Station Location

​Map

Hours**

Parking Availability

305 W. Washington St.

Click for Map

8:30 a.m. to 5 p.m.

Mon thru Fri

Parking Available in adjacent garage or on street

10255 N. 23rd Ave.

Click for Map

8 a.m. to 5 p.m.

Mon thru Fri

Parking available on site

6544 W. Thomas Rd. - Suite 19

Click for Map

8 a.m. to 5 p.m.

Mon thru Fri

Parking available on site

610 E. Baseline Rd. - Suite C5

Click for Map 

8 a.m. to 5 p.m.

Mon thru Fri

Parking available on site

** Excluding City Holidays

Pay at Chase Bank Branch

Bills can paid at any Chase Bank branch office throughout the Valley. When using this payment method you will need your bill. Find a Chase Bank branch location.

*Do not pay delinquent bills or bills with final turnoff notices at Chase bank.

Types of Payment Accepted

The type of payment accepted depends upon the location the payment is being made. Please refer to the chart below for more details.