Our mission is to preserve, shape and build Phoenix through outstanding service, engagement and innovation.
Our service commitments:
S - Serve as a leader to develop a city through continuous advancement of policy, codes, processes and technology.
E - Ensure building safety, preservation and planning are at the forefront of all we do.
R - Reinforce a culture of respect and collaboration.
V - Value and deliver personal, seamless and innovative service.
E - Empower a professional, proficient and dedicated department of civil servants.
View our 2025 Process Improvements Report here!
Interested in learning more about our process improvements? Connect with our department and share your feedback at one of our upcoming listening sessions!