​​​​​​Fire Department

City of Phoenix Senior Lockbox Program

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​Vision Statement

As an innovative and data-driven leader in the International Fire Service, the Phoenix Fire Department will continue to evolve with the modern world. We remain committed to delivering customer service excellence to our communities through pride and professionalism. We will honor our diversity and inclusion while striving to improve the well-b​eing of our Fire Department family, respecting our past while planning for the future.

Mission Statement

​​The Phoenix Fire Department is committed to providing the highest level of customer service and resources to our community and members. We save lives and protect property through fire suppression, emergency med​ical and transportation services, all-hazards incident management, and community risk reduction efforts.


Prevent Harm, Survive, and Be Nice.


Summer Safety #PHXSummer

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Administration Offices
150 S. 12th St.  |   Phoenix AZ 85034
8 a.m. - 5 p.m.​ 
Phone  |  602-262-6297​

Fire Prevention 8 a.m. - 4 p.m.

Emergencies |  9-1-1

Non-Emergencies | 602-495-5555


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​Inside the Phoenix Fire Dept.





Community Assistance Program (CAP) Hiring Event Set for March https://www.phoenix.gov/newsroom/fire/2668Fire2/27/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2668/Van at Admin 1.JPGCommunity Assistance Program (CAP) Hiring Event Set for March <div class="ExternalClass536422E5FBF446FB82BD5D8FA167DC96"><html>​Do you want to make a different in the community? Now is the time! <br><br>The Phoenix Fire Department will hold a unique hiring event throughout the month of March for its Community Assistance Program. The department is looking to fill a variety of open positions that include <a href="https://hcmprod.phoenix.gov/psc/hcmprodtam/EMPLOYEE/COP_TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U" target="_blank">Casework II and Caseworker III positions</a>. <br><br>The Community Assistance Program is a group of dedicated, professionally trained adults who provide 24-hour on-scene crisis intervention and or victims assistance services to the citizens of the Greater Phoenix area. The CAP units provide services 24 hours a day, 365 days a year and respond from fire stations throughout the greater Phoenix area. The units work in partnership with the Phoenix Fire and Police Departments and social service agencies.<br><br>Behavioral Health Caseworkers will work with a Peer Support Specialist partner to assist those who are experiencing a behavioral health crisis or substance use crisis.  These teams connect individuals to services, provide transportation to services, and conduct outreach to community members in need. <br><br>Crisis Response Caseworkers work on a team of two and are dispatched as a co-response unit with Fire and Police personnel on traumatic incidents.  Types of calls include unexpected deaths, natural deaths, house fires, and crime related traumas.  The Caseworkers provide on-scene crisis stabilization, education on fire and police investigations, grief support, resources, and referrals.<br><br>Caseworker III positions provide supervision of Caseworker IIs and Peer Support Specialist. CAP has several Caseworker III positions which act as a dispatcher for behavioral health units. <br><br>These jobs offer career growth opportunities with professional development, excellent benefits, and competitive salaries. City of Phoenix employees enjoy 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days, low-cost health plans, wellness incentives and a pension program.<br><br>Job seekers can learn more about these positions and employment with the City of Phoenix by visiting Phoenix.gov/Jobs. When on that webpage, click “Current Job Openings – Perspective Employees" and then search for “Community Assistance Program." Questions can also be directed to the Human Resources Department at 602-495-5700.<br><br>Individuals interested in these positions must apply through the City of Phoenix website beginning February 24, 2023 through March 28, 2023.  Applicants who meet the minimum requirements for the position will be contacted to schedule an interview.  Interviews will be held weekly starting on  Thursday, March 2, 2023.  <br><br>Applicants must have an appointment to participate in the interview process.  Details on the location and time of interviews will be provided to individuals when they are contacted. For details on the minimum requirements for the position please visit the City of Phoenix <a href="https://hcmprod.phoenix.gov/psc/hcmprodtam/EMPLOYEE/COP_TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U" target="_blank">website​</a>.<br><p><br></p></html></div>https://www.phoenix.gov/fireNewsfire
Phoenix Celebrates Black History Month with Inaugural Hike with a Firefighter, Hear from a Park Ranger Eventhttps://www.phoenix.gov/newsroom/fire/2664Fire2/24/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2664/HIKE W A FF.jfifPhoenix Celebrates Black History Month with Inaugural Hike with a Firefighter, Hear from a Park Ranger Event<div class="ExternalClass7B1928999CDE48D1AEA31EF7EEC5537C"><html>​The city of Phoenix was proud to host the First Annual Black History Month Hike with a Firefighter, Hear from a Park Ranger Event.<br><br>The Phoenix Fire Department, the United Black Firefighters of Arizona, and City of Phoenix Parks and Recreation Department teamed up last Saturday, 2/18, at South Mountain, to promote hiking safety education while celebrating Black History.<br><br>Participants enjoyed a self-paced hike while learning about local and national black history. The free family-friendly event featured music, light refreshments, job recruitment opportunities, and chances to win free passes to Phoenix Zoo.<br><br>Attendees gathered at South Mountain Educational and Environmental Center (SMEEC) to begin the hike. Prior to hitting the trails Phoenix Mayor Kate Gallego gave remarks alongside, members of the City Council, Phoenix Fire Department, and City of Phoenix Parks and Recreation Department.<br><br>Families from across the Valley joined the event in South Phoenix to hike with their children and pets. <br><br>The goals of the event were to connect city of Phoenix employees with the community they serve to celebrate diversity, celebrate African American contributions to American History, and promote hiking and hiking safety, particularly for African Americans who are underrepresented as hikers.   As the spring is peak hiking season in Phoenix, it's vital for the community to take a hike and do it right. <br><br>Phoenix firefighters and Park Rangers shared information regarding hiking safety and joined the trails with community members. They offered hiking safety tips and taught them about the different trail heads. Beginners were encouraged to hike the ADA-accessible Judith Tunell trail and intermediate to advanced hikers were encouraged to hike Holbert Trail. <br><br>Mayor Kate Gallego participated in the event as she walked the Judith Tunell trail. She shared the fond memories she has with that trail as she walked it regularly when she was pregnant with her son.<br><br>"This event is a great opportunity to take advantage of one of our city's Points of Pride while celebrating black history," said Mayor Gallego. “South Mountain is near and dear to my heart, and I am thrilled to start another tradition with this annual hike!"<br><br>Councilwoman Ann O'Brien, her husband, and their dog hiked Holbert Trail. She said, "This was a fantastic opportunity for our residents and visitors to chat with Phoenix Firefighters about the necessary precautions while exploring our beautiful city trails."<br><br>“The first-ever Black History Month hike with a firefighter event was a great way for our public safety team to educate community members about hiking safety, so everyone can enjoy all that Phoenix's parks have to offer and stay safe," Councilwoman Laura Pastor said. <br><br>"Hiking with friends and families while learning the history of Black Americans is a great way to celebrate Black History Month and connect with the community," said Vice Mayor Yassamin Ansari added. “I want to thank the Phoenix Fire Department, Phoenix Parks and Recreation, and the United Black Firefighters Association for hosting this dynamic event."<br><br>"This event is an excellent way to bring the community together to celebrate Black History Month and learn safety tips to keep in mind while on the hiking trail," said Councilwoman Guardado. "Our residents will have a chance to hear hiking advice directly from our city employees and learn about the dangers of not being prepared for a hike."<br><br>"Black history is American history," Councilmember Carlos Garcia added. "I'm proud to represent the diverse community of District 8 and know how much these events bring us together."<br><br>Phoenix Fire Chief Mike Duran described the event as a win win for everyone. “Phoenix Fire is proud to work alongside the Parks and Recreation Department to demonstrate how to safely take a hike a do it right." Chief Duran added. “All it takes are a few simple guidelines to make sure your hike is safe and fun. Plus, our firefighters enjoy opportunities to connect with the community."<br><br><p>The city of Phoenix looks forward to next year's event. The Phoenix Fire Department and The City of Phoenix Parks and Recreation Department encourage everyone to take a hike and do it right! You can learn more about hiking options and hiking safety by visiting this <a target="_blank" href="/parkssite/Pages/take-a-hike-do-it-right.aspx">webpage.​</a><br></p></html></div>https://www.phoenix.gov/fireNewsfire
City Departments Collaborate to Create New Traffic Signal and Water Pumping Station https://www.phoenix.gov/newsroom/fire/2656Fire2/14/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2656/water traffic.jpghttps://www.youtube.com/watch?v=ujZpkbA5mqoCity Departments Collaborate to Create New Traffic Signal and Water Pumping Station <div class="ExternalClassAEE0A77040214BFD9437B2A5CC555A4A"><html>The city of Phoenix is proud to highlight the recent implementation of a traffic signal at one of the top three busiest roads in the city.<br><br>It happened through the collaboration of several city departments.<br><br>Each department had one goal and that was to better serve the customers of Phoenix.<br><br>The project began roughly four years ago. The Phoenix Water Services Department approached Phoenix Fire about land that fire owned near 42nd place and Baseline road. It was the perfect location to build a water pumping station that would serve the growing South Mountain community. <br><br>Phoenix Fire agreed to give the land to the water department and identified an opportunity benefit the community even further. In exchange for the land, the Water Services Department would provide funding for a much needed new traffic signal on Baseline Road.<br><br>According to the Phoenix Street Transportation Department, Baseline has quickly become one of the top three busiest roads in the city. The intersection of 42nd place and Baseline had historically been a challenging site to turn West onto Baseline Road.<br><br>The traffic signal, installed by the Phoenix Street Transportation Department, would benefit the growing community, and also the crews working out of Phoenix Fire Station 32.<br><br>Because of collaborative efforts between the three city of Phoenix departments, the end goal was accomplished – each department helping one another to fast track the plan.<br><br>“It really is a win for everybody," Street Transportation Director Bruce Littleton said. “It was clear this signal was needed when we were out working the construction on this project, and we would watch an ambulance or fire truck with its lights and sirens on waiting to turn out of this intersection."<br><br>Water Services Project Manager, Stephen Daras described the new water boosting station as critical infrastructure. Daras said, “This was needed to get reliable, continuous water to the growing South Mountain and Ahwatukee area."<br><br>The idea for the project began with former Phoenix Fire Chief Kara Kalkbrenner. At the time, Mike Duran was the Assistant Phoenix Fire Chief who oversaw facilities. Now as the Phoenix Fire Chief, Mike Duran has been able to take the project across the finish line. <br><br>“This is where proper leadership in multiple departments came together. There was a need here and we worked together to meet that need," Phoenix Fire Facility Manager Silvio Vaninetti said.<br><br>To learn more about the city of Phoenix's Water Services Department and Phoenix Street Transportation Department, please visit each department's website.​<br><br><br><br></html></div>https://www.phoenix.gov/fireVideofire
Phoenix Fire Honors January As Firefighter Cancer Awareness Month, Combating Sleep Deprivationhttps://www.phoenix.gov/newsroom/fire/2620Fire1/5/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2620/cancer decon.jpghttps://youtu.be/tFRBQuUU8GEPhoenix Fire Honors January As Firefighter Cancer Awareness Month, Combating Sleep Deprivation<div class="ExternalClass7619323E228C43ABB6C071C507E0C472"><html> <p>​</p>Cancer is the leading cause of death among firefighters according to the Centers for Disease Control. To bring attention to this troubling statistic, the month of January has been designated Firefighter Cancer Awareness Month.  <br><br>The Phoenix Fire Department in collaboration with city leadership and U.P.F.F.A. Local 493 are steadfast about keeping our firefighters healthy and supporting their longevity. In order to achieve this, the Phoenix Fire department puts an emphasis on the health and wellness of its first responders through a myriad of programs and resources.  <br><br>The department conducts mandatory annual health screenings, issues the safest possible protective gear available, and provides supportive resources to empower firefighters to seek early cancer detection and treatment. <br><br>One of those resources includes comprehensive cancer screenings for all Phoenix first responders at Vincere Cancer Center. <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com/</a> .  The program consists of comprehensive visits for Phoenix first responders to identify potential exposures to carcinogens on the job. In addition to discussing any risks the individual may have.<br><br>Sleep deprivation is another potential peril to firefighter's health and one that may cause cancer. According to a recent study at Harvard Medical School, almost 40% of firefighters suffer from sleep deprivation. The study demonstrated that sleep deficiency can be linked to cancer. <br><br>The Phoenix Fire Department has also addressed this issue.  As the number of emergency dispatches continues to rise, busy firefighters now have an opportunity to rest more comfortably in between emergencies thanks to a generous donation of mattresses by Temper-Pedic. It is one more wellness tool that can be applied to our firefighter's health and welfare. <br><br>These are just a few of steps being taken to ensure our emergency responders have the most optimal resources available to protect them during their careers. <br><br><p>The Phoenix Fire Department is committed to offering the highest level of customer service to the community. Meanwhile, leadership of the Phoenix Fire Department and U.P.F.F.A. Local 493 continue to work hand in hand to protect firefighters long-term health.<br><br></p></html></div>https://www.phoenix.gov/fireVideofire
Phoenix Fire Makes History In 2022 With The Highest Call Volume Ever Recorded In One Yearhttps://www.phoenix.gov/newsroom/fire/2617Fire1/4/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2617/call volume cover photo.jpgPhoenix Fire Makes History In 2022 With The Highest Call Volume Ever Recorded In One Year<div class="ExternalClass28350A593B0F4A63959C4341E32F1756"><html>​​​As the city of Phoenix continues to grow, so does the demand for services from Phoenix firefighters. According to the Phoenix Fire Data Team, the Phoenix Fire Department saw its busiest year ever in 2022. Overall, Phoenix Fire unit call volume was the highest ever at 405,290 total responses. In comparison, Phoenix firefighters saw a total of 385,573 responses in 2021. That's nearly an additional 20,000 calls for service. <br><br>Located near 7th street and Hatcher, Phoenix Fire Engine 7 finished with the highest annual unit call volume ever recorded in the region. That total volume included 6,057 calls for service. <a href="/newsroom/fire/2541" target="_blank">One of those calls saved the lives of a man and his dog after they were trapped in a structure fire.​</a><br><br>Other major takeaways from the 2022 annual totals include six Phoenix Fire engines finishing their unit call volume over 5,000. Ranked in order, Engine 7 topped the list with 6,057. Second busiest was Engine 15. Located near 43rd avenue and Camelback, Engine 15 had a total of 5,183 total responses. Engine 18 was third busiest. Located near 23rd avenue and Camelback, Engine 18 responded to 5,102 calls. Fifth busiest was Engine 42. Located near 35th avenue and Greenway, Engine 42 responded to 5,036 calls for service. Rounding out as the sixth busiest in Phoenix was Engine 33. Located near 23rd avenue and Cactus, Engine 33 had a total of 5,022 responses.<br><br>To further showcase hard work of Phoenix firefighters, 18 Engines within the city of Phoenix finished with their unit call volume over 4,000. Other key points from the yearly annual totals show Ladder 33 having the highest total ever for a Ladder unit with 4,816 dispatches. Rescue 33 finished with the highest total ever for a Rescue for dispatches including 5,158. That included 3,707 transports.<br><br>“The Phoenix Fire Department is aware of the rapid growth our city is experiencing. Along with that comes a higher demand for our emergency services. We are working diligently with city leadership, and our partners in U.P.F.F.A. Local 493 to project the needs of the community and build a response system that matches the need and improves response times," Phoenix Fire Chief Mike Duran added. “In addition, we are ever mindful of the wellness of our responders, providing the best support services possible to support their needs."<br><br>As 911 calls continue to rise, the city of Phoenix is working to support Phoenix firefighters. In early December, the City Council unanimously voted to allocate $7.8 million in annual funding for the creation of 58 new sworn positions. Some of the new positions are dedicated to Phoenix Fire's aviation and rescue unit. The others will be assigned to Phoenix Fire Station 62, that is still in the works.<a href="/newsroom/fire/2592" target="_blank"> Learn more about new firefighter positions and Station 62. <br></a><br><br></html></div>https://www.phoenix.gov/fireNewsfire