Earned Income Tax Credit Campaign

Since 2003, the City of Phoenix Human Services Department has implemented an Earned Income Tax Credit (EITC) Campaign.  Throughout the course of the campaign, more than 53,000 low- and moderate- income families have received more than $74 million in federal funds at free tax preparation sites across Phoenix.  Nationally, EITC lifted an estimated 6.5 million people out of poverty, including 3.3 million children.

Every year millions of dollars in tax refunds go unclaimed because people are unaware of the various credits available to them such as the EITC, a refundable federal income tax credit for low-income working individuals and families.  Find out if you qualify for EITC

VITA Volunteers

The Earned Income Tax Credit (EITC) Campaign, in partnership with the Internal Revenue Service (IRS) Volunteer Income Tax Assistance (VITA) program, is an entirely volunteer-driven project.  The VITA program offers free tax preparation and e-filing to households with an annual income of $54,000 or less, providing the maximum credits available to the taxpayer saving them hundreds of dollars in paid preparer fees.  VITA volunteers do meaningful work in the fight against poverty.


Two female volunteers assisting a male tax payer sign in for tax preparation servicesVITA classroom training. Classroom with 14 people sitting at lecture desks and chairs, with instrucotr at the front of room. 


              FREE Tax Preparation


Find out what tax volunteers prepare and what you should bring (English / Spanish)

                two semi-private tax preparation booths. In each booth, there is a tax preparer and a tax payer.


Locate A VITA Site

VITA Sites in the Phoenix area are open from January to April.  Sites are most commonly set up in churches, community centers, colleges, and other easily accessible locations.  Check out the current list of VITA locations now!

For information on VITA locations outside the city of Phoenix:

Internal Revenue Service at 1-800-906-9887 or visit them at www.IRS.gov.

Learn more about the AARP VITA program.

Visit Mesa United Way to learn more about the Mesa VITA program and locations. Mesa VITA Flyer (English / Spanish).

Visit City of Chandler to learn more about the city of Chandler VITA program and locations. Chandler VITA Flyer (English / Spanish).

Visit City of Tempe:  Tempe Community Council  to learn more about the Tempe Community Council VITA program and locations. Tempe Community Council VITA Flyer (English only).

For more information about the west valley VITA program, visit West Valley Coalition. You can also view the West Valley VITA Coalition flyer for current VITA sites (English only).


Do your State and Federal taxes yourself FREE online at myfreetaxes.com, for individuals or families with a combined household income of $60,000 or less in 2014.

Learn more now about myfreetaxes.


Become A VITA Volunteer

 There are many volunteer opportunities within the VITA program, including Screeners and Instructors--training is available.

Online applications are available for the upcoming tax season through the city's volunteer opportunities page.  On this page please select an orientation to attend.


  Tax Preparation Volunteers must:
  • Commit a minimum of 4 hours per week for 14 weeks, during the upcoming tax season (end of January until April 15).  
  • Be a United States Citizen or be a permanent resident in the United States.


Tax preparation Volunteer training begins in November and runs through January.  VITA orientation attendance is required prior to signing up for training.

  • 24 hours of classroom training (available at various locations)
  • Courses are also available on-line. You must print the certificate to show passing of the course.

Following completion of training a tax certificate will be issued.