Free Tax Preparation Program

The Earned Income Tax Credit (EITC) Initiative is an entirely volunteer-driven project; and are trained and certified through the Internal Revenue Service (IRS).  Every year millions of dollars in tax refunds go unclaimed because people are unaware of the various credits available to them such as the EITC, a refundable federal income tax credit for low-income working individuals and families.  Find out if you qualify for EITC

The Volunteer Income Tax Assistance Program or VITA is designed to change this by providing the maximum benefits available to the tax payer and giving them guidance to lessen their financial burden.

VITA volunteers prepare and e-file tax returns for free to low- and moderate-income taxpayers providing the maximum benefits available to the tax payer saving them hundreds of dollars in paid preparer fees.   The 2013-2014 City of Phoenix VITA Campaign had a total of 258 volunteers donating 10,500 hours of service which represents $236,460 in in-kind services to the program.  VITA volunteers do meaningful work in the fight against poverty.

Earned Income Tax Credit Campaign

Since 2003, the City of Phoenix Human Services Department has endorsed a citywide community Earned Income Tax Credit (EITC) Campaign.  Throughout the course of the campaign, more than 53,000 low- and moderate- income families have received more than $67.7 million in federal funds at free tax preparation sites across Phoenix.  The savings generated through this initiative has helped Phoenix families keep over an estimated $11 million in transaction costs in their pockets!



FREE Tax Preparation

​Don't spend your refund paying for tax preparation; get your taxes prepared for FREE at a VITA site.  The VITA Program services low-to- moderate income taxpayer payers, the elderly and those with disabilities, who made under $53,000 in 2014. 

Tax preparation is on a first-come, first served basis at most sites.  It is very important to bring all necessary documentation to ensure a timely filing. 

Volunteers ONLY prepare:

Form 1040 EZ

Schedule SE​

​Form 1040 (with Schedules A, B, EIC and R)

​Form 1040-V

​Form 2441 (Child & Dependent Care Credit)

​From 8863

​Form 8812 (Additional Child Tax Credit)

​Schedule C-EZ

​Form 1040 A (with Schedules 1, 2, 3 and EIC)

Full Year Arizona State

For more information call 602-534-0543 or e-mail



What Should I Bring?

  • Proof of Identification – Picture ID
  • Social Security Cards for you, your spouse and dependents or a Social Security Number verification letter issued by the Social Security Administration or
  • Individual Taxpayer Identification Number (ITIN) assignment letter for you, your spouse and dependents
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statement(s) Form W-2, W-2G, 1099-R, 1099-Misc from all employers
  • Health Insurance Marketplace Statement (Form 1095-A)
  • Interest and dividend statements from banks (Form 1099)
  • Mortgage interest statements (Form 1098)
  • Student loan statements (Form 1098-E)
  • A copy of last year's federal and state returns if available
  • Total paid for daycare provider and the daycare provider's tax identifying number (the provider's Social Security Number or the provider's business Employer Identification Number)
  • Total paid for medical, dental, and prescription expenses
  • Proof of bank account routing numbers and account numbers for Direct Deposit, such as a blank check



Locate A VITA Site

VITA Sites in the Phoenix area are open from January to April.  VITA Sites are most commonly set up in churches, community centers, colleges, and other easily accessible locations.  Find your nearest location now!

For information regarding locations outside the city of Phoenix:

Internal Revenue Service at 1-800-906-9887 or visit them at

Mesa United Way

Valley of the Sun United Way

City of Chandler

City of Tempe:  Tempe Community Council 


Do your State and Federal taxes yourself FREE online at, for individuals or families with a combined household income of $60,000 or less in 2014.


Become A VITA Volunteer

 There are many volunteer opportunities within the VITA program, including Screeners and Instructors--training is available.

Online applications are available for the upcoming tax season through the city's volunteer opportunities page.  On this page please select an orientation to attend.


  Tax Preparation Volunteers must:
  • Commit a minimum of 4 hours per week for 14 weeks, during the upcoming tax season (end of January until April 15).  
  • Be a United States Citizen or be a permanent resident in the United States.


Tax Preparation Volunteer training begins in November and runs through January.  VITA orientations attendance is required prior to signing up for training.

  • 24 hours of classroom training (available at various locations)
  • Courses are also available on-line. You must print the certificate to show passing of the course.

Following completion of training a tax certificate will be issued.