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City of Phoenix official website

Victim Services Division

Exterior view of the Family Advocacy Center

The Victim Services Division offers access to professionally trained Victim Advocates in areas of domestic violence, sexual assault, human and sex trafficking, and other violent crimes.  Services may also be available for family members of domestic violence homicides, vehicular fatalities, and fatalities involving encounters with law enforcement.  Our goal is to empower victims and family members as they begin the process of finding safety, personal healing, stabilization, and navigating law enforcement and criminal justice systems.

The Victim Services Division operates the City of Phoenix Family Advocacy Center which provides trauma -informed programs to victimized adults and individuals.  Multi-disciplinary partnerships assist in providing a comprehensive approach to violent crime investigations in a supportive environment.

The Phoenix Family Advocacy Center offers support in the following:

Safety planning

Assistance with protective orders

Applying for the Address Confidentiality Program

Education on the impact and response to trauma

Community resources and referrals

Navigation with law enforcement and criminal justice systems

Referrals to therapeutic counseling services 

Short-term case management   

Victims' Rights education

On This Page...

Victim Resources

Contact Us

To learn more about our services, contact us.

Phone: 602-534-2120

Email: fac.victim.services@phoenix.gov

Hours of Operation: 

Monday - Friday, 8:00am to 5:00pm