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Contact the Water Services Department

If you have questions or comments, please complete and submit this form. It is pre-addressed to arrive at the correct destination when you click on the Submit button below.

If you prefer to use your own Internet e-mail system instead of this form, use waterworks@phoenix.gov

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Before you submit this e-mail form, we would like you to be aware of the city's policy on the use of its e-mail systems. The policy states that the e-mail message you are about to send: (1) is subject to public disclosure under the Public Records Law, (2) is not private or confidential and (3) is retained for 90 days.

In Person:

Water Services Department
Phoenix City Hall
200 W. Washington St.
Phoenix, AZ 85003

City business hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.

By Phone:

602-262-6284
602-262-6441 (Emergency requests after hours)

Hours are 8 a.m. to 5 p.m., Monday through Friday, except for major holidays.