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Temporary Water Turn-Offs
To get your water turned off temporarily (then turned back on), please contact the Water Services Customer Services Division, Monday through Friday, from 8 a.m. to 5 p.m., excluding city holidays, at 602-262-6251.
Emergency Water Turn-offs
If your water must be turned off at the meter box quickly due to an emergency plumbing repair, you can contact the Water Services Department Hotline at 602-261-8000.
Establishing a Sewer Connection (physical tap)
Establishing a sewer connection is different from setting up an account. This involves the process of attaching a physical pipe from your home or business to the city sewer system. To get a sewer service connected to the City of Phoenix Wastewater Collection System, please contact the Planning and Development Department at 602-262-7811.
Establishing a Water Connection (physical tap)
Establishing a water connection is different from setting up an account. This involves the process of attaching a physical pipe from your water meter to the city water system. To get a water service connected to the City of Phoenix water system, please contact the Planning and Development Department at 602-262-7811.
