*All sessions are currently full. More sessions will be added as space and availability permits.
The City of Phoenix (COP)
Water Services Department (WSD) is now a proctoring agency for the Arizona
Department of Environmental Quality (ADEQ) Operator Certification exams. We
have entered into a partnership with ADEQ and the Association of Boards of
ADEQ's Operator Certification Program establishes guidelines to ensure that only certified operators make decisions about process control or system integrity that affects public health. The program establishes minimum standards for certification and re-certification of the operators of drinking water and wastewater systems.
For more information visit: http://www.azdeq.gov/OperatorCertification
ABC Criteria documents (2017 edition).
Review requirements to pass the exams.
“As of July 1, 2016, anyone who passes an operator certification exam must submit the operator certification new certificate application, a copy of their individual mastery report (IMR) and the $65.00 fee to ADEQ in order to receive their certificate. All this documentation can be mailed into ADEQ or dropped off in person during business hours at ADEQ."
How to register for an Operator Certification Exam:
- Determine the Operator Certification exam that is appropriate.
Step 2- Visit the COP WSD Exam
Registration page (SignUpGenius).
By signing up, you confirm you are
eligible to sit for the exam you are registering for. Attempting to
obtain a certificate fraudulently may result in revocation, suspension,
- Select a date and time, exam to be taken, and sign up.
Step 4 –
SignUpGenius will send a confirmation
email. Within two business days, WSD will send a second email as a final
confirmation. This will contain detailed information about the exam.
sure to check spam folders if not seen in your primary inbox.
note: all registrations are final. Ensure the correct selection of exam and date. COP
offers two, 3-hour sessions (one in the morning and one in the afternoon). Only one exam is allowed per day.
The cost of each exam is $47.00 (no refunds).
Payment will only be accepted
on the day of the exam. Arrive at least 45 minutes prior to exam
time to allow sufficient time to check-in and process payments.
No exams will be administered
Only acceptable form of payment
is Certified Check, made payable to City of Phoenix.
Cash, personal check and credit
or debit cards are NOT acceptable forms of payment.
All cancellations must be
received 6 days prior examination date. If you must cancel, please email staff at firstname.lastname@example.org.
No shows will be prohibited from
scheduling future exams.
All candidates must present appropriate picture identification, including one of the following:
- Valid Driver's License or State ID.
- Current Passport.
305 City Garage
305 W. Washington St.
Exam Center Entrance: from the north side of the building along Washington, enter the parking garage through the ground-floor tunnel just west of the elevators. Then enter through the double-door on the east side.
Parking is NOT FREE. Please check the Parking Garage Webpage hourly fees.
305 City Garage
305 W. Washington St.
Entrances are on 4th Ave or Jefferson Ave.
Click here for an INTERACTIVE Map & Directions
Health & Safety Measures:
- All computers, keyboards, and mouse will be sanitized before each use.
- A cloth mask is required to check-in. All canidates are required to bring their own mask.
- Hand-sanitizer will be provided to candidates before using any equipment.
- Social distancing will be practiced.
*Recommended by CDC
COP WSD Contact Information:
The City of Phoenix Water Services Department registration program may be contacted by email at email@example.com or call (602) 534-0763.
Please allow two business days for reply.
Click here to sign up now.