City Services Bill Payment Options

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Pay your current bill online with a credit or debit card. Note that if your account is about to be shut off or has been shut off for delinquency, you cannot make a payment online.

Make Payment Online

 

Pay your current or delinquent bill at one of our offical pay stations to have your payment immediately applied to your account.

City Pay Stations

 

Make a payment in person at a Chase Bank branch. Note that if your account is about to be shut off or has been shut off for delinquency, you cannot make a payment at a Chase Bank branch.

Chase Bank Branch

 

When you enroll in AutoPay, your monthly City of Phoenix Water Services Bill is paid through an automatic monthly deduction from your checking or savings account.

Enroll in Autopay​​

 

You can mail a check, money order, or cashier’s check along with the water bill remittance slip on the bottom of your bill to:

City of Phoenix Water Services Department
P.O. Box 29100
Phoenix, AZ 85038-9100

Be sure to write your account number on your check, money order, or cashier’s check.

 

Pay your current bill by phone with a credit or debit card by calling (602) 262-6251. Note that if your account is about to be shut off or has been shut off for delinquency, you cannot make a payment by phone.

You can may a payment using the automated touch-tone payment system, 24 hours a day, 7 days a week. To make a payment by phone, you will need your account number.

 

Payments made at Payment Kiosks provided by area retailers may take up to 90 days to be received by Water Services, resulting in late fees and service cut-off for non-payment.​

Payment Acceptance Matrix

Payment Methods Credit Cards* Debit Card Cash Check Money Order Cashiers Check Auto Withdrawal Delinquent Bills Accepted
City of Phoenix Pay Station

 

 

 

 

 

 

 

 

Chase Bank Branches

 

 

 

 

 

 

 

 

Pay By Mail

 

 

 

 

 

 

 

 

Pay Online

 

 

 

 

 

 

 

 

Pay By Phone

 

 

 

 

 

 

 

 

Pay Through AutoPay

 

 

 

 

 

 

 

 

* We accept Visa, MasterCard, Discover and American Express