To pay your city services bill online or to sign up for paperless billing, you will need the
account number and
service address from the bottom portion of your city services bill.
Payments made online can take up to 3 business days to post to your account.
To view your bill, view your billing and payment history, or to update your account information, you will need the
account number and
service address from the bottom portion of your water bill and your
four digit PIN.
If your account is about to be shut off or has been shut off for delinquency,
you cannot pay your water bill online.
Delinquent bills can be paid at a
City of Phoenix Pay Station or by calling (602) 262-6251.
If you have questions about your bill or account, you can email us, speak with an account representative by calling (602) 262-6251 Monday - Friday, 8 a.m. to 5 p.m., 711 for telecommunications relay service, or visiting a
City of Phoenix Pay Station.
