Street Transportation is made up of four divisions and the Office of the City Engineer. The divisions and their functions are detailed below:
The largest division in the department, Street Maintenance maintains the city's roadways and other assets in the right-of-way. The division is responsible for managing the city’s pavement preservation program, landscape maintenance in city right-of-way, the tree replacement program; and is also directly responsible for all bridges in the city and maintaining the city’s dam and levee program. Staff repairs asphalt and potholes, sweeps streets and removes debris, conducts street resurfacing, oversees the removal of weeds in unimproved right-of-way, grades and dustproofs alleys, responds to storm related issues such as flooded streets and clogged storm drains, and provides wash maintenance. The Street Maintenance Dispatch number is available 24 hours/7 days a week. To report a problem in the street, call 602-262-6441.
Traffic Services is responsible for ensuring the safe movement of vehicular/non-vehicular traffic and pedestrians. This division processes requests for new and replacement street signs, installs and repairs traffic signals and street lights, and provides information to the community on school-related and other safety issues. Staff can assist residents with removal of visibility obstructions in the street, provide ways to address parking issues neighborhood cut-through traffic and other safety issues. Traffic Services staff also provides citywide bikeway coordination, and permits to use right-of-way for construction or special events. Signal problems can be reported 24 hours/7 days a week at 602-262-6021. Traffic Services also oversees utility coordination and inspections.
Programming and Project Delivery
The Programming and Project Delivery Division (PPD) is responsible for the implementation of some of department's most critical street infrastructure projects and utilizes a consistent cradle-to-grave approach on projects as they move from planning through design to construction.
PPD provides citywide and area specific transportation planning, coordination and plan review for new developments, manages federal aid requests and grant submittals, and coordinates the department's capital improvement program.
PPD is responsible for infrastructure improvements in the city's right-of-way which includes city-funded streets, landscaping and sidewalks. Major activities within PPD include overall project management and construction management for design and construction contracts, surveying and construction staking, construction inspection, materials testing, landscape design and quality control.
The Management Services Division is responsible for the department's budget and accounting, administrative services, information technology environments and GIS information systems. This division includes Administration, Technical Services, Administrative Services and Fiscal Administration sections.
Office of the City Engineer
The Office of the City Engineer is responsible for overseeing the selection of architects, engineers and contractors to execute the city's five-year, $5.6 billion capital improvement program. This includes overseeing improvements outside of the city’s right-of-way for city-owned facilities such as parks, fire stations, police stations and libraries. The Central Records, Citywide Procurement, Labor Compliance, Small Business Enterprise, Environmental and Floodplain/Drainage Programs sections are included in the Office of the City Engineer.