Special Permits and Maintenance Agreement Information

Street Transportation Services Impacted by Coronavirus 

As a public health precaution due to COVID-19 (coronavirus), the City of Phoenix is closing certain offices to the public. Our goal is to continue providing excellent service to you while protecting against the spread of illness. Critical business can be done by appointment only.

For assistance or to make an appointment, please call Yesenia Sapore at 602-495-7422 during normal business hours.

These are necessary precautions to prevent the spread of the coronavirus. This guidance will be updated as needed. We look forward to serving you in person as soon as we can.

For the latest on COVID-19, go to cdc.gov/covid-19.

For information about other city services go to phoenix.gov​/newsroom.

Maintenance Agreements

A maintenance agreement allows features in the public right-of-way to be maintained by the permittee.  The agreement contains details to identify locations of features and type of material used.  See Exhibit Checklist & Maintenance Example under more information.

Private Street Dedication Process

If the streets in your neighborhood are designated "private," they cannot be maintained by the City of Phoenix.  In some instances, streets constructed prior to 1986 may be eligible to be "dedicated" as public streets and receive City of Phoenix maintenance services.   The attached information provides a detailed explanation of the process.

Revocable Permit Information

The Street Transportation Department issues permits to allow minor encroachments in the public right-of-way.  Minor encroachments are considered surface or aerial use encroachments that are easily removable.   Including but not limited to the following: 

  • Fences

  • Surface parking

  • Awnings

  • Monitoring wells

  • Overhangs

  • Aerial cables

  • Poles

  • Bus shelters 

  • Small temporary structures without foundations

See Exhibit Checklist & Revocable Permit Example under more information.

Note: The Street Transportation Department considers Revocable Permits and Maintenance Agreements on a case by case basis. Approximate processing time is 15 business days from submittal.

For more information or to submit an application please email tpp.permits@phoenix.gov