As a public health precaution due to COVID-19 (coronavirus), the City of Phoenix is closing certain offices to the public. Our goal is to continue providing excellent service to you while protecting against the spread of illness. Critical business can be done by appointment only.
For assistance or to make an appointment, please contact Marina Smith at marina.smith@phoenix.gov during normal business hours.
These are necessary precautions to prevent the spread of the coronavirus. This guidance will be updated as needed. We look forward to serving you in person as soon as we can.
For the latest on COVID-19, go to cdc.gov/covid-19.
For information about other city services go to phoenix.gov/newsroom.
Please note that on June 13, 2022, Utility Coordination migrated to a new permitting platform - Citizenserve. For assistance with submitting utility or small cell permit requests, please reach out to the migration team:
- Garrick Gene at garrick.gene@phoenix.gov and Kendra Cortez at kendra.cortez@phoenix.gov
- For assistance with submitting utility or small cell inspection requests, please reach out to Charlie Giddens at Charles.giddens@phoenix.gov
The Utility Coordination Section oversees the
processing of utility construction permits for all private utilities in the
City of Phoenix rights-of-way and coordinates utility relocations and services
on all city Capital Improvement Program (CIP) construction projects. The
City of Phoenix grants access to the City’s rights-of-way for installations,
relocations, and removals of utility infrastructure by permit. The
Section reviews all construction plans by licensed or franchised dry utility
companies for these types of work. When the plan submittals meet all applicable
standards and regulations, a permit will be issued for construction. They work
closely with other City Departments to ensure a timely and safe completion of
all work with minimum disruption to the traveling public.
This Section also, through coordination with
the utility owners, regulates the installation, removal, and relocation of
utility facilities and handles all contractual agreements between the City of
Phoenix and the utility owners and other governmental agencies for the City’s CIP
construction projects. They also manage telecommunications licenses and the SRP
Aesthetics program.
