Shared Micromobility Program

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​​​​​​​​​​​​​​​​​​​​​​​​​​City of Phoenix Micromobility Program ​


The Phoenix Street Transportation Department is developing a strategy to expand the city’s Shared Micromobilty Program​. The department is considering options to expand the program boundaries and vehicle inventory. 

A citywide virtual public meeting was held on October 23, 2023 at 6 p.m., during which department staff provided an update about the program. A video recording of that meeting can be viewed below and on YouTube.​ A survey through which the community was asked to provide input was available from October 18 through November 30, 2023. Thank you to those who participated. 

An update about the expansion of the program will be provided to the community in early 2024. ​​

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Shared Micromobility Program Boundary Map

Shared Micromobility Program Boundary Map
​Click the map above for a larger view or download as a PDF ​​

Program Overview

Phoenix launched its permanent Shared Micromobility Program in January 2023.

Program vendors Lime and Spin offer an inventory of e-scooters, e-bikes, traditional pedal bikes and adaptive vehicles.

Various vendors had operated e-scooters in downtown Phoenix since September 2019 as part of a city-managed pilot program. In December 2022, City Council authorized the Street Transportation Department to finalize an agreement with Lime and Spin to be the official vendors when the pilot program ended in January 2023.

The E-Scooter Pilot Program was popular with the community, with more than 330,000 trips logged.

Shared Micromobility Program FAQ


Learn more about the program:

  • The program boundary has been expanded beyond the downtown area. The initial expansion offers an option to neighborhoods south and east of downtown. Future expansions will be considered.
  • Vendors are allowed to operate from 5 a.m. to 11:59 p.m. daily. From 12 a.m. to 4:59 a.m., all vehicles can remain in the public right-of-way, but vendors must make them non-operational.
  • The no-ride zones will remain and extend to the Capitol Mall area and all city parks within the program boundary. Riders will be notified when they have entered a no-ride zone and motorized micromobility vehicles will be disabled until the rider leaves the no-ride zone.
  • Vendors offer options for individuals with disabilities. Visit Lime or Spin to request an adaptive micromobility vehicle, which meet various needs.
  • Each vendor will be allowed to deploy up to 1,500 vehicles for a total of 3,000 within the program boundary. At least 20 percent of their fleet must be a mix of traditional bikes and e-bikes.
  • The city has designated areas within the program boundary as Equity Zones, where historical disinvestment has resulted in a lack of transportation and economic opportunity. The vendors will be required to deploy 15 percent of their fleet within Equity Zones. Discounted rates will automatically apply for trips beginning in Equity Zones. Scroll down to view an Equity Zones map.
  • Vendors offer reduced rates for individuals living on low income and/or receiving government assistance. Learn more: Lime | Spin

Shared Micromobility Program Equity Zones Map

Shared Micromobility Program Equity Zones Map Click the map above for a larger view or download as a PDF



Participating Vendors

Lime Logo
1-888-LIME-345 (1-888-546-3345)
help-phoenix@li.me

Spin Logo
1-888​-249-9698
support@spin.pm

Adaptive Vehicles and Pedal Bikes

Adaptive vehicles and traditional pedal bikes are available within the Micromobility Program boundary. To reserve a vehicle, a rider needs to download the designated app for Lime or Spin to their smartphone. For those who do not have access to a smartphone, they may contact Lime or Spin customer support at the phone number and email address listed in the section above.

 

Lime ​

The Lime Assist program will deliver an adaptive device directly to the rider. A rider can use the vehicle for free for 24 hours. A rider needs to sign up to use the vehicle at least 48 hours in advance. 

Spin

The Spin Adaptive Scooter Program​ will deliver an adaptive device directly to the rider. The vehicle can be rented between 7 a.m. and 4 p.m., and must be returned to the address provided by 4 p.m. The rental is free and a rider needs to sign up to use the vehicle at least 24 hours in advance.​

Spin traditional pedal bikes​ can be rented between 7 a.m. and 4 p.m., and must be returned to the address provided by 4 p.m. The rental is free and a rider needs to sign up to use the vehicle at least 24 hours in advance.

Rules for Riders

  • Riders are required to operate micromobility vehicles in the roadway, riding on sidewalks is prohibited
  • Helmets are encouraged, but not required
  • Riders must be at least 18 years old
  • Riders are required to obey all traffic laws (including DUI)
  • Micromobility vehicles are only allowed to operate within the program boundary limits and outside of no ride zones. including construction zones.
  • E-scooters have a maximum speed of 15 miles per hour and e-bikes have a maximum speed of 20 miles per hour

Rules for parking depend on where the trip ends:

  • Inside the Downtown Core: Riders must park their vehicle at one of the nearly 160 designated parking areas within the downtown core, defined by white posts with parking decals. The parking locations can be found within each operator's mobile app and by zooming in on the program boundary map.
  • Outside the Downtown Core: At the end of their ride, a rider must park by locking the vehicle (using the built-in smart lock) to a bicycle rack or other vertical element in the right-of-way.

What Can I Lock and E-Scooter or E-Bike To? 

Safety Tips

Do:

  • Ride on the street or in a bike lane (if available)
  • Travel in the same direction as traffic
  • Obey all traffic laws
  • Always ride with two hands
  • Only ride one person per scooter or bike
  • Wear a helmet
  • Be aware of your surroundings
  • Yield to pedestrians

Don't:

  • Ride on the sidewalk
  • Let children ride on a scooter or bike (must be at least 18 years old)
  • Leave scooter or bike where it is impeding pedestrian access
  • Ride with distractions - don't text and ride
  • Ride intoxicated - take transit or use a taxi/rideshare service
  • Ride in construction zones

Contact Us

Have questions about the program or want to provide feedback? We'd love to hear from you.

Contact us at 602-262-7474 or scooters@phoenix.gov.