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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​E-Scooter Pilot Program



Vendor Information
 

After reviewing applications, the city of Phoenix is planning to issue permits for three vendors to participate in the e-scooter pilot program - Bird, Lime and Spin.


​The application window for vendors is currently closed.
The city of Phoenix is not currently accepting applications for additional vendors.


 

Vendor Requirements

  • ​Create and demonstrate a customized app with geo-fencing technology to meet the requirements of the Phoenix Pilot Program including its boundaries, no ride zones and parking requirements. 
  • Submit a thorough and Phoenix-specific Safety and Ridership Education Plan.
  • Vendors must respond to all reports of misplaced scooters within two hours. If a response takes longer than two hours, vendors will be charged a fine by the city.
  • All e-scooters must be equipped with front and back lights for visibility.
  • E-scooters must be limited to a maximum speed of 15 miles per hour.
  • There will be a maximum of 300 scooters per vendor available at any given time during the pilot program.
  • Provide an operational plan that addresses special downtown events (5,000+ attendees).
  • Vendors must pick-up ALL scooters EVERY night and must park in a legal parking space during the pick-up and drop-off of scooters.​ Scooters can only be in operation between 5 a.m. and midnight.

If a scooter is parked improperly, or to report concerns, please contact the vendor directly.


 
BIRD
Email: hello@bird.co
Phone: 1-866-205-2442
Website: www.bird.co

 
LIME
Email: support@li.me
Phone (call or text): 1-888-LIME-345 (1-888-546-3345)
Website: www.li.me 

 
SPIN
Phone: 1-888-262-5189
Email: support@spin.pm
Website: www.spin.app 


 



 

BIRD​​

BIRD

Founded in 2017, Bird provides accessible and convenient electric micro-mobility options to cities around the world. Bird's electric vehicles complement existing transportation infrastructure, reduce traffic and congestion, and result in cleaner air for residents and visitors of the Phoenix area. 

Bird's micro-mobility vehicles are ideal for the first and last mile between public transportation and a rider's final destination — whether it be home, work, or out for leisure. 

To date, tens of millions of Bird rides have taken place in over 100 cities around the world.

Contact Information:

Email: hello@bird.co
Phone: 1-866-205-2442
Website: www.bird.co

scooter illustration
 

scooter illustration 

Bird scooters can be identified with the "Bird" written branding and red highlights.​ There are two models, pictured above.


 

lime logo​​

LIME

Lime is founded on a simple idea that all communities deserve access to smart, affordable mobility.

Through the equitable distribution of shared scooters, bikes and transit vehicles, we aim to reduce dependence on personal automobiles for short-distance transportation and leave future generations with a cleaner, healthier planet.

Contact Information:

Email: support@li.me
Phone (call or text): 1-888-LIME-345 (1-888-546-3345)
Website: www.li.me 


 

scooter illustration
 

Lime scooters can be identified with the bright green elements.

SPIN logoSPIN

Headquartered in San Francisco, California, Spin is one of the leading micro-mobility companies and a unit of Ford Smart Mobility, LLC.

Spin has been recognized for launching the first stationless mobility program in the United States and was instrumental in crafting the first mobility permit in the world. As a trusted and reliable partner, Spin currently operates electric scooters in over 50 cities and campuses nationwide and is the exclusive operator in dozens of cities and universities.

Spin is comprised of a diverse team of experienced professionals from government and private sectors, and the transportation advocacy world, all of whom are committed to fulfilling the company's mission--giving people the freedom to move and bringing people, communities, and their urban environment closer together.

Contact Information:

Phone: 1-888-262-5189
Email: support@spin.pm
Website: www.spin.app 

scooter illustration
Spin scooters can be identified by their orange color.