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American Airlines Initiates Service from Phoenix to Tijuana, Mexicohttps://www.phoenix.gov/newsroom/aviation/3025Aviation2/15/2024 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3025/newsroom_aviation_101.jpgAmerican Airlines Initiates Service from Phoenix to Tijuana, Mexico<div class="ExternalClass9C141B750DED4FFAB9B89F01FC979199"><html> <em style="font-size:17.3333px;">​PHX is the only U.S. destination from TIJ</em><br style="font-size:17.3333px;"><br>PHOENIX – America's Friendliest Airport® is excited to announce the start of American Airlines' new international service to Tijuana, Mexico. Daily, nonstop service from Phoenix to General Abelardo L. Rodríguez International Airport began  Feb. 15, 2024.<br><br>“Phoenix and Mexico share strong trade and tourism connections, and this new direct route to Tijuana further reinforces our partnership," said Phoenix Mayor Kate Gallego. “We expect the new flight to generate 10 million dollars in economic impact every year and ultimately help us on our mission to diversify and fortify Phoenix's growing economy, particularly in the manufacturing industry. I want to thank the great Aviation Team and American Airlines for all of their hard work to make today's announcement possible."<br><br>American Airlines flight 4841 will depart PHX at 11:15 a.m. and arrive at PHX at 2:42 p.m. daily. The airline will utilize both Embraer 175 and Bombardier CRJ700 aircraft.<br><br><img style="margin:5px;width:350px;height:241px;" src="/aviationsite/MediaAssets/AA%20PHX-TIJ%20Event.jpg" />Tijuana is Mexico's second most populous city in the state of Baja California and is known for its lively entertainment and art scenes while boasting pleasantly mild temperatures year-round. Phoenix is the only United States destination for Tijuana. TIJ is one of the most connected airports in Mexico providing service to more than 40 destinations within Mexico.<br><br>This is the 14th Mexican destination American serves from Phoenix Sky Harbor. International flights provide important economic benefits to the community. Pre-COVID, international flights had an annual economic impact of $3 billion.<br><br>To learn more about all the places you can fly from Phoenix, visit <a target="_blank" href="https://www.skyharbor.com/flights/WhereWeFly">https://www.skyharbor.com/flights/WhereWeFly</a><br><br><div style="text-align:center;"><strong>Quotes from Phoenix City Council </strong></div><br>“Sky Harbor is the gateway to our community, and with this new nonstop service to Tijuana, we are now connecting to even more destinations throughout Mexico, making travel easier and more efficient for anyone who wants to get away for vacation, or learn more of the great things Phoenix has to offer." Phoenix continues to attract new airline service because we are cost-effective and great partners."<br> <strong>Vice Mayor Debra Stark </strong><br><br>“This new air service to Tijuana strengthens our mutually beneficial economic ties to Mexico, opening even more avenues for trade and travel., Phoenix continues to be a destination of choice for investment and leisure, and we are providing yet another opportunity."<br><strong>Councilwoman Ann O'Brien, District 1 </strong><br><br>“The cultural and economic exchange between Phoenix and cities across Mexico is an essential part of our culture here, and this new service provides our residents another opportunity to connect with loved ones and friends, I value that partnership and look forward to what this new connection will bring!"<br><strong>Councilwoman Laura Pastor, District 4 </strong><br><br>“With the addition of this new service to Tijuana, American Airlines is helping family and friends to connect, travelers to find adventure, and businesses to see new opportunities where they may not have before." <br><strong>Councilwoman Betty Guardado, District 5 </strong><br><br>“American Airlines' nonstop service to Tijuana is more than a new and convenient travel option, it's a sign of the value Phoenix and its longstanding connection to Mexico as a trading partner are for our airlines, with business and investment booming, this new connection helps to make the case for even more development in the future." <br><strong>Councilwoman Kesha Hodge Washington, District 8 </strong><br><br><strong>Phoenix Sky Harbor International Airport, <em>America's Friendliest Airport</em>®</strong>, has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Phoenix Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></html></div>https://www.phoenix.gov/aviationNewsaviationAviation
America’s Friendliest Airport® Celebrates Valentine’s Day with Arthttps://www.phoenix.gov/newsroom/aviation/3020Aviation2/12/2024 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3020/newsroom_aviation_100.jpgAmerica’s Friendliest Airport® Celebrates Valentine’s Day with Art<div class="ExternalClassCD049DB5E2F3481EA93099CFB494E594"><html>​<em>“You Can’t Spell heART without ART” </em><br><br>PHOENIX – America's Friendliest Airport® is always dedicated to elevating the customer experience and this Valentine’s Day passengers traveling through Phoenix Sky Harbor International Airport will be treated to a unique art event. <br><br>On Valentine’s Day, Feb. 14, the Phoenix Airport Museum will celebrate the occasion with the "You can't spell HEART without ART" event. Airport visitors will have the opportunity to create their own Valentine’s Day card, meet the Airport's therapy dogs known as the Navigator Buddies, enjoy live music from country artist Aaron Church and indulge in a chocolate treat.   <br><br>“We’re thrilled to celebrate and showcase the Airport’s art with our passengers on Valentine’s Day”, said Gary Martelli, Phoenix Airport Museum Manager and Curator. “Whether you’re traveling to see your valentine or just passing through, we hope to bring a smile and spread some love to all at Phoenix Sky Harbor.”  <br><br>The free event will be in Terminal 4 on Level 3, pre-security from 1-3 p.m. near the central food court.          <br><br>To learn more about the beauty of Arizona and our museum exhibitions that can be found in all terminals of the Airport visit <a href="https://www.skyharbor.com/at-the-airport/amenities/airport-museum/" target="_blank">skyharbor.com/museum</a>.<br><br>Phoenix Sky Harbor International Airport, America’s Friendliest Airport®, has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></html></div>https://www.phoenix.gov/aviationNewsaviationAviation
PHX Sky Harbor Sees Busiest Year Everhttps://www.phoenix.gov/newsroom/aviation/3001Aviation1/30/2024 6:45:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3001/newsroom_aviation_099.jpgPHX Sky Harbor Sees Busiest Year Ever<div class="ExternalClass00D66432767B4512B755D0CCEDEB324D"><html>​PHOENIX – 2023 was a monumental year for Phoenix Sky Harbor International Airport with a record-breaking day, national and international honors, and new innovations. The year-end passenger numbers for America's Friendliest Airport® show that PHX has reached a new passenger milestone, and 2023 is the busiest year ever in its history.<br><br>More than 48.8 million travelers passed through Phoenix Sky Harbor last year, surpassing the previous record set in 2019 when nearly 46.3 million passengers were served. The year-end passenger total for Phoenix Sky Harbor was 5.6% higher than 2019 and 10.1% higher than 2022.<br><br>“The record-breaking number of passengers Phoenix Sky Harbor saw in 2023 is a testament to the efficiency of our airport and of the strong guest experience we offer travelers and businesses," said Phoenix Mayor Kate Gallego. “I'm so proud to see our state's number one economic engine in the state shine, particularly on the fronts of innovation and customer service. The Airport has accomplished so much over the last year, and I look forward to welcoming new investments, development, and programs in 2024."<br><br>In February 2023, Phoenix Sky Harbor recorded its busiest day ever the day after the Super Bowl by hosting more than 200,000 people through its doors on February 13. PHX saw strong numbers throughout 2023 with each month being busier than 2019 numbers. These numbers were bolstered due to major events such as the Super Bowl, W.M. PHX Open, Spring Training, and the World Series.<br><br>Throughout the year, the Airport focused on elevating the customer experience for airport visitors. This included expanding innovations like autonomous vehicle pick-ups with Waymo from the 44th Street PHX Sky Train® Station to the 24th Street Station as well as terminal curbs in the evening. In 2022, Phoenix Sky Harbor was the first airport in the country to launch Mobile ID for Apple Wallet users. In 2023, Mobile ID was expanded to Google Wallet and Samsung Wallet. Last summer, America's Friendliest Airport®, which has long been focused on being accessible, launched its first-ever Dementia Friendly Air Travel Workshop to offer caregivers a first-hand look at how to travel more easily with those experiencing dementia. The workshop was a resounding success and received several honors including from Airports Council International-North America and Banner Health, and the Airport's accessibility efforts were also highly commended by International Airport Review.<br><br>Additionally, 2023 saw the opening of new shops and restaurants on its new Eighth Concourse in Terminal 4. Restaurants included local favorites like Sip Coffee and Beer and Pedal Haus Brewery as well as nationally recognized Chick-fil-A and the first ever Bobby's Burgers by celebrity chef Bobby Flay in an airport. New concessions included InMotion Entertainment and Uptown Phoenix which feature local brands like Changing Hands Bookstore and Melrose Pharmacy. 2024 will see additional openings on the concourse including the Chase Sapphire Lounge, SanTan Spirit House, Guy Fieri's Phoenix Kitchen + Bar, Fan Shop by PGA Tour, and Arizona Roadtrip.<br><br>In 2023, Phoenix Sky Harbor also saw airlines boost their service to Phoenix. Twenty-one new destinations were added to the Airport's already robust air service offerings and two new airlines made their home at Phoenix Sky Harbor – Flair and Lynx Airlines.<br><br>All of the enhancements and activity culminated in Phoenix Sky Harbor being named the number one airport among large airports by The Wall Street Journal in November.<br><br>2024 has also already been off to a strong start with the announcement of a new airline to Phoenix – Air France. Air France's entry into the Phoenix market with three times weekly service between Phoenix and Paris will be a first for the state. Service to France begins May 23. Additionally, American will launch nonstop service between Phoenix and Tijuana, Mexico on February 15. This marks the only international service from Tijuana into the United States. In May, Condor Airlines returns with its Phoenix to Frankfurt flight. This flight will feature Condor's new, fuel-efficient Airbus A330-900neo, the most planet-friendly aircraft in the skies.<br><br>The Airport has plans to invest more than $3 billion dollars in projects over the next six years to improve safety, capacity, efficiency and elevate the passenger experience. These include a new north-south taxiway to get aircraft to their gates faster, a new six gate concourse at Terminal 3 and a post-security walkway between Terminals 3 and 4.<br><br>For more information about Phoenix Sky Harbor's future development projects, please visit the <a href="https://www.skyharbor.com/about-phx/comprehensive-asset-management-plan/" target="_blank">Comprehensive Asset Management Plan​ page</a>.​ For information on the destinations you can travel from PHX, visit <a href="https://www.skyharbor.com/flights/where-we-fly/" target="_blank">https://www.skyharbor.com/flights/where-we-fly/</a><br><br>Phoenix Sky Harbor International Airport, America's Friendliest Airport®, has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></html></div>https://www.phoenix.gov/aviationNewsaviationAviation
Air France to Begin Phoenix-Paris Flighthttps://www.phoenix.gov/newsroom/aviation/2989Aviation1/22/2024 11:45:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2989/newsroom_aviation_098.jpgAir France to Begin Phoenix-Paris Flight<div class="ExternalClass3762E5758BE04E4D88E90F998C67F8A9"><html>​PHOENIX – Air France has announced the start of new nonstop service between Phoenix Sky Harbor International Airport and Charles de Gaulle International Airport in Paris, France. This marks the first time there will be nonstop service between Phoenix and France. Service on the Boeing 787-900 Dreamliner aircraft will begin May 23, 2024, and will operate three days per week for the summer season (Tuesday, Thursday and Saturday). Flights will leave Paris at 10:10 a.m., arriving in Phoenix at 12:10 p.m. then depart Phoenix at 2:10 p.m., arriving in Paris the next day at 9:15 a.m.<br><br>“Adding non-stop service to Paris is a major milestone that demonstrates our commitment to providing convenient and efficient travel options to and from Phoenix," said Mayor Kate Gallego. “As our city continues to grow and become a destination for booming industries, I'm confident that direct service to Paris will unlock exciting possibilities for exploration and new business opportunities."<br><br>The aircraft will have a three-class configuration, with 30 Business seats, 21 Premium Economy seats and an Economy class offering 228 seats. In total, the flights will have a capacity of 279.<br><br>During the 2024 summer season, the airline, from its Paris-Charles de Gaulle hub, will offer connecting opportunities to more than 200 destinations worldwide.<br><br>“Air France is thrilled to announce a direct link between Arizona and Paris with our newest, non-stop route coming in May," said Boaz Hulsman, Vice President of Commercial, North America at Air France-KLM. “Becoming the 22nd North American gateway for Air France next summer season, this new service symbolizes our commitment to enhancing the transatlantic travel connection. We look forward to soon providing passengers from Phoenix with an experience embodying the best of French elegance."<br><br>America's Friendliest Airport® offers nonstop service to more than 140 destinations across the United States and internationally. This new service adds to existing transatlantic service between Phoenix and London Heathrow on American Airlines and British Airways as well as nonstop service between Phoenix and Frankfurt on Condor Airlines. The new service will also allow for easy connections in the U.S. with Air France's codeshare partner Delta, and destinations in Europe and abroad with their other partner, KLM.<br><br>Phoenix international flights add more $3.4 billion to the local economy each year per the Airport's most recent economic impact study. This three times weekly nonstop seasonal service will provide a $30 million annual economic impact to the Phoenix community.<br><br>For more information on all the destinations available to travel to from Phoenix, visit <a href="https://www.skyharbor.com/flights/where-we-fly/" target="_blank">https://www.skyharbor.com/flights/where-we-fly/<br></a><br><br><strong>Quotes from Phoenix City Council</strong><br>“The new air service from Phoenix to Paris is exciting, as this will provide a direct connection to do business or vacation in Phoenix. Phoenicians will also have more convenient options for travel in Europe. No doubt, this new global connection will have a positive impact on our economy." <br><br><strong>Vice Mayor Debra Stark</strong><br><br> <br>“This partnership between Air France and Sky Harbor admits what we here in Phoenix have always known, that Phoenix is a hub for international tourism and investment. Directly connecting to our third European location is exactly the kind of commitment to growth the City of Phoenix should be making. I'm beyond thrilled to continue to open the international community to Phoenix and our community to the world!"<br><br><strong>Councilwoman Ann O'Brien, District 1</strong><br><br> <br>“The new direct flight connecting Phoenix and Paris is a remarkable opportunity to boost global accessibility to our city. This connection fosters cultural and economic ties between Arizona and the captivating city of Paris and highlights our unwavering commitment to strengthening international relationships."<br><br><strong>Councilwoman Laura Pastor, District 4</strong><br><br> <br>“I'm elated to have Phoenix join a select group of major cities with nonstop service to France's capital city: Paris. It signals how Phoenix Sky Harbor Airport continues to be a top choice for international travel because of its efficiency, customer service and 5-star amenities.  Ahead of the 2024 Olympics and residents' summer vacation planning, I'm excited to add this iconic city to our roster of destinations."<br><br><strong>Councilwoman Yassamin Ansari, District 7</strong><br><br> <br>“With this new direct service from Phoenix to Paris, we are showcasing our city to the world, forging stronger business and economic ties with France, and providing the kind of exemplary customer experience for which Sky Harbor is known. This new flight will also encourage future economic development with our European trading partners and showcase for airlines in markets we have yet to serve that Phoenix is the destination to choose."<br><br><strong>Councilwoman Kesha Hodge Washington, District 8</strong><br><br><br><strong>Phoenix Sky Harbor International Airport, <em>America's Friendliest Airport</em>®</strong>, has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Phoenix Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></html></div>https://www.phoenix.gov/aviationNewsaviationAviation
Award-Winning Dementia Friendly Air Travel Workshop Returnshttps://www.phoenix.gov/newsroom/aviation/2957Aviation12/27/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2957/newsroom_aviation_097.jpgAward-Winning Dementia Friendly Air Travel Workshop Returns<div class="ExternalClassF7D17EB3D14446CFBD3F2228C0EDA097"><html>PHOENIX – Arizona's busy travel season is well underway. However, thinking about travel or planning a future getaway can be overwhelming for an estimated seven million people in the United States experiencing dementia. With the new year, Phoenix Sky Harbor International Airport (PHX) proudly announces the return of our award-winning Dementia Friendly Air Travel Workshop.   <br><br> “Traveling is not the same for everyone, and for those dealing with dementia, the airport can be stressful," said PHX's Guest and Employee Experience Superintendent, Misty Cisneros-Contreras. “Being prepared can make all the difference and the experience less intimidating for both care providers and their loved ones. That's why we are thrilled that our Dementia Friendly Air Travel Workshop is returning, ensuring these unique customers have a positive traveling experience."  <br><br>Last summer, the Guest and Employee Experience Team at Phoenix Sky Harbor International Airport hosted the first ever Dementia Friendly Air Travel Workshop to help passengers with dementia and their care providers plan and learn how to navigate a busy airport. Phoenix Sky Harbor was the first airport in the country to offer this workshop, and was recognized by Airports Council International – North America as the best Customer Experience Program for Large Airports as part of their Excellence in Airport Marketing, Communications and Customer Experience Awards.<br><br>The Dementia Friendly Air Travel Workshop will bring together representatives from the airport, airlines, and TSA to share information and tips while answering questions from family members of those with dementia and care providers.  <br><br>The second Dementia Friendly Air Travel Workshop will be held on Wednesday, Jan. 10, from 10 a.m. - 12 p.m. Those interested in learning more or wishing to attend the workshop can email <a href="mailto:skyharbor@phoenix.gov" target="_blank">skyharbor@phoenix.gov</a>. Include the subject line “Dementia Friendly Air Travel Workshop Registration." Those interested in attending should register in advance as seating for the event is limited. <br><br><strong>Phoenix Sky Harbor International Airport, <em>America's Friendliest Airport</em>®</strong>, has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></html></div>https://www.phoenix.gov/aviationNewsaviationAviation
A Festive Thank You from America’s Friendliest Airport; 12 Days of Gratitude Arrives December 4https://www.phoenix.gov/newsroom/aviation/2942Aviation11/27/2023 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2942/12 Days of Gratitude 2022.JPGA Festive Thank You from America’s Friendliest Airport; 12 Days of Gratitude Arrives December 4<div class="ExternalClassFDFF90402B4D4AA9B38C32249D9999C3"><html> <div class="ExternalClass4DA15284B9434BE59CAE0E6D092C2E37"> <p> ​​Throughout America's Friendliest Airport,® the signs of the holiday season are emerging as the festive decorations adorn the terminals. The spirit of the season is also in full swing as Airport staff is hard at work getting th e airport ready for the second annual 12 Days of Gratitude customer appreciation event. </p><p> </p> <p>12 Days of Gratitude will commence Dec. 4 and run through Dec. 15. During this time, a variety of activities will take place that will provide Phoenix Sky Harbor International Airport with the opportunity to show gratitude to customers while also giving travelers the opportunity to show their appreciation. <br></p> <p>Over the course of the 12 days, customers will find activities taking place both pre-and post-security in both terminals. Passengers will have the opportunity to win prizes, take their photos with the Airport's mascot Amelia the Airplane and Navigator Buddies, participate in art activities, write notes of gratitude, and even show off their airport trivia knowledge for prizes. <br></p> <p>Passengers should also keep an eye out for the PHX Team handing out PHX travel items and goodies to lucky passengers. Additionally, throughout the 12 days, airport staff and the PHX Navigators will be handing out chocolate coins and thank you cards to passengers.<br><br></p> <p style="text-align:center;"> <span style="text-decoration:underline;"> <strong>12 Days of Gratitude schedule of events:</strong> </span> </p> <p style="text-align:left;"> <span style="text-decoration:underline;"> <strong>All Day Events Being Held Daily</strong> </span> </p> <ul style="list-style-type:disc;"> <li style="text-align:left;">Grab a USO Gratitude Card from any of our Information Counters and tell an active military servicemember thank you. </li> <li>Look for our Navigators in the purple jackets for a chocolate treat. </li> <li>PHX Team ​will be looking for passengers to surprise with giveaways.</li> </ul> <p> <strong style="background-color:window;color:windowtext;font-size:10pt;">Monday, December 4 – Terminal 4</strong> </p> <ul style="list-style-type:disc;"> <li>9:00 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane post-security near the A gates. </li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security near the A gates. </li> <li>A fun collaborative art activity hosted by the PHX Airport Museum outside of the Gallery on Level 3, pre-security, near the east entrance to the PHX Sky Train<sup>®</sup>.</li> </ul> </ul> <p> <strong>Tuesday, December 5 – Terminal 3 </strong> </p> <ul style="list-style-type:disc;"> <li>1:00 – 3:30 p.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane on Level 4 near the Starbucks in the post-security lobby area.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security on Level 4 near the Info Desk. </li> <li>Join our PHX Museum team for 2-minute Museum Tours at the Terminal 3 Museum Gallery, post-security on Level 4.  </li> </ul> </ul> <p> <strong>Wednesday, December 6 – Terminal 4</strong> </p> <ul style="list-style-type:disc;"> <li>3:00 – 5:00 p.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane post-security near the C gates. </li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security near the C gates. </li> <li>A fun collaborative art activity hosted by the PHX Airport Museum outside of the Gallery on Level 3, pre-security, near the east entrance to the PHX Sky Train<sup>®</sup>.</li> </ul> </ul> <p> <strong>Thursday, December 7 – Terminal 4</strong> </p> <ul style="list-style-type:disc;"> <li>9:00 – 11:00 a.m. </li> <ul style="list-style-type:circle;"> <li>Join us for Traveling Tunes with the festive sounds of the Elle Sloan Experience near the Food Court on Level 3. </li> </ul> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane pre-security outside the Museum Gallery near the east entrance to the PHX Sky Train<sup>®</sup>.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes outside the Museum Gallery near the east entrance to the PHX Sky Train<sup>®</sup>.</li> <li>A fun collaborative art activity hosted by the PHX Airport Museum outside of the Gallery on Level 3, pre-security, near the east entrance to the PHX Sky Train<sup>®</sup>.</li> </ul> </ul> <p> <strong>Friday, December 8 – Terminal 3 </strong> </p> <ul style="list-style-type:disc;"> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane on Level 4 near the Starbucks in the post-security lobby area.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security on Level 4 near the Info Desk. </li> <li>Join our PHX Museum team for 2-minute Museum Tours at the Terminal 3 Museum Gallery, post-security on Level 4.  </li> </ul> </ul> <p> <strong>Saturday, December 9 and Sunday, December 10 – Both Terminals</strong> </p> <ul style="list-style-type:disc;"> <li>All Day</li> </ul> <ul style="list-style-type:disc;"> <ul style="list-style-type:circle;"> <li>Grab a USO Gratitude Card from any of our Information Counters and tell an active military servicemember thank you. </li> <li>Look for our Navigators in the purple jackets for a chocolate treat. </li> <li>PHX Team ​will be looking for passengers to surprise with giveaways.</li> </ul> </ul> <p> <strong>Monday, December 11 – Terminal 4</strong> </p> <ul style="list-style-type:disc;"> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane post-security near the C gates. </li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security near the C gates. </li> <li>A fun collaborative art activity hosted by the PHX Airport Museum outside of the Gallery on Level 3, pre-security, near the east entrance to the PHX Sky Train<sup>®</sup>.</li> </ul> </ul> <p> <strong>Tuesday, December 12 – Terminal 3</strong> </p> <ul style="list-style-type:disc;"> <li>3:00 – 5:00 p.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane on Level 4 near the Starbucks in the post-security lobby area.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security on Level 4 near the Info Desk. </li> <li>Join our PHX Museum team for 2-minute Museum Tours at the Terminal 3 Museum Gallery, post-security on Level 4.  </li> </ul> </ul> <p> <strong>Wednesday, December 13 – Terminal 4</strong> </p> <ul style="list-style-type:disc;"> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane post-security near the A gates. </li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security near the A gates. </li> <li>A fun collaborative art activity hosted by the PHX Airport Museum outside of the Gallery on Level 3, pre-security, near the east entrance to the PHX Sky Train<sup>®</sup>.</li> </ul> </ul> <p> <strong>Thursday, December 14 – Terminal 3 </strong> </p> <ul style="list-style-type:disc;"> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane on Level 4 near the Starbucks in the post-security lobby area.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security on Level 4 near the Info Desk. </li> <li>Join our PHX Museum team for 2-minute Museum Tours at the Terminal 3 Museum Gallery, post-security on Level 4.  </li> </ul> <li>11:00 a.m. – 1:00 p.m. </li> <ul style="list-style-type:circle;"> <li>Join us for Traveling Tunes with the festive sounds of the Fountain Hills Saxophone Quartet pre-security on Level 3 in the arrivals lobby. </li> </ul> </ul> <p> <strong>Friday, December 15 – Terminal 3</strong> </p> <ul style="list-style-type:disc;"> <li>9:30 – 11:30 a.m. </li> <ul style="list-style-type:circle;"> <li>Take pictures with America's Friendliest Airport's® favorite mascot, Amelia the Airplane on Level 4 near the Starbucks in the post-security lobby area.</li> <li>Come win with us. Look for our table and prize wheel to win PHX prizes post-security on Level 4 near the Info Desk. </li> <li>Join our PHX Museum team for 2-minute Museum Tours at the Terminal 3 Museum Gallery, post-security on Level 4.  </li> </ul> </ul> <p>Travelers should use the hashtag #12DaysofGratitude and tag @PHXSkyHarbor as they participate in activities for the opportunity to win additional prizes. Be sure to check the Airport's social media channels for the latest #12DaysofGratitude news and highlights. Information is also available at <a href="https://www.skyharbor.com/12daysofgratitude" target="_blank">https://www.skyharbor.com/12daysofgratitude</a>.</p> <p>​ ​<br></p> </div> </html></div>https://www.phoenix.gov/aviationNewsaviationAviation
Phoenix Sky Harbor Claims Top Honorshttps://www.phoenix.gov/newsroom/aviation/2933Aviation11/16/2023 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2933/T3_1.jpgPhoenix Sky Harbor Claims Top Honors<div class="ExternalClass1793B01064F84ACCAAF9F0CB52C9FC01"><html> <p>​​​<span style="background-color:window;color:windowtext;font-size:10pt;">​Phoenix Sky Harbor International Airport was once again named the top airport in the nation among large airports by the </span><em style="background-color:window;color:windowtext;font-size:10pt;">Wall Street Journal</em><span style="background-color:window;color:windowtext;font-size:10pt;">. Fewest flight cancellations, taxi out time, and rideshare fees were among PHX's top scores in the </span><em style="background-color:window;color:windowtext;font-size:10pt;">Wall Street Journal</em><span style="background-color:window;color:windowtext;font-size:10pt;">'s annual Airports Ranking study. This is the second time that Phoenix Sky Harbor has received this prestigious ranking. The Airport was previously ranked number 1 in 2019.</span></p><p>“I've been at the airport dozens of times over the last year and a half for major announcements – the opening of the new Eighth Concourse; the opening Stage 2 of the PHX Sky Train®; the launch of mobile ID for Apple Wallet, the launch of Waymo, new air service announcements, Dementia-Friendly initiatives, and making burgers with Bobby Flay," said Phoenix Mayor Kate Gallego. “All those announcements and the hard work of the Sky Harbor team have been adding up. Their dedication and devotion earned us this recognition from the Wall Street Journal, and we couldn't do it without our amazing Aviation team and everyone who makes the airport run."</p><p>The study examined the nation's largest airports on a number of factors including reliability, on-time performance, security wait times, airfare prices, customer satisfaction and more. Reliability was the key indicator in this survey.</p><p>America's Friendliest Airport® scored very high in the reliability category due to Phoenix's weather, fewest flight cancellations, and the time it takes for passengers to take off.  The Airport, which is the busiest three runway airport in the world, focuses on running efficient airport operations on its airfield, on its curbs and roadways and in its terminals.</p><p>“Phoenix Sky Harbor is America's best airport for one simple reason, our commitment to provide an extraordinary airport experience for our passengers," said Phoenix City Councilwoman for District 1 Ann O'Brien. “We know that people love Sky Harbor for its access to local Arizona foods and restaurants, and the dedication of our Aviation Department employees to deliver a top-notch experience every day. I am immensely proud of our employees and our city for these honors and look forward to welcoming even more travelers to our great city in the year ahead."</p><p> </p><p>In addition, Phoenix Sky Harbor's convenient location to downtown Phoenix has been touted by locals and visitors alike, and its low-cost fares to get downtown via rideshare were also a standout in the survey.  Among major airports, Phoenix Sky Harbor had the lowest Uber X costs. The survey calculated the prices from the airport to downtown areas.</p><p>Phoenix Sky Harbor, which focuses on providing an extraordinary airport for a thriving Phoenix, has had over the past year a number of investments to elevate the passenger experience. This has included the opening of a new eight gate concourse in Terminal 4, the extension of the PHX Sky Train® to the Rental Car Center, and innovative firsts like being the first airport in the country to offer mobile ID to travelers at the security checkpoints and the first airport in the world to offer travelers the option to take an autonomous vehicle via Waymo to and from the airport.</p><p>“This is a well-deserved honor, as the Airport is reliable, efficient, and strives to provide excellent service to passengers, said Phoenix City Councilwoman for District 3 Debra Stark. “Phoenix will continue to make investments and innovations at Sky Harbor that give us this distinguished reputation." </p><p>America's Friendliest Airport® also has a major focus on accessibility, and it's now being recognized on a global scale. International Airport Review held their Airport Honour Awards and on November 14, Phoenix Sky Harbor International Airport was awarded an Accessible Airport Award. This prestigious award recognizes airports who are committed to creating a welcoming and inclusive environment for all passengers and have implemented accessible facilities, services, and programs to ensure that all passengers have equal access to air travel. America's Friendliest Airport® was highly commended for efforts at assisting the visually impaired with the Aira app, having hearing loop technology for the hearing impaired, providing a Sensory Room for those travelers who have sensory issues, and focusing on dementia-friendly training.</p><p>In fact, Phoenix Sky Harbor International Airport is the first airport in the country to hold a Dementia-Friendly Travel Workshop for caregivers of those with dementia. The workshop was held this summer. Future sessions are being planned for 2024, and the Airport was the winner this week in Airports Council International-North America's Excellence in Marketing, Communications and Customer Experience Awards for Best Large Airport Customer Service Program.</p><p>The Airport has many other services and amenities like award-winning local dining options, a renowned volunteer program, one of the largest airport art programs in the world, pet parks and more. Phoenix Sky Harbor is also embarking upon several projects to continue to enhance the guest experience including a new cross-field taxiway to get travelers to their gates even faster, a new north concourse at Terminal 3 and a post-security walkway between both terminals.</p><p>To learn more about airport amenities and future development, visit <a href="https://www.skyharbor.com/" target="_blank">skyharbor.com</a>.​<br><br></p> </html></div>https://www.phoenix.gov/aviationNewsaviationAviation
Don’t Let Holiday Travel Gobble Up Your Patiencehttps://www.phoenix.gov/newsroom/aviation/2913Aviation11/7/2023 5:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2913/Thanksgiving Release.jpgDon’t Let Holiday Travel Gobble Up Your Patience<div class="ExternalClass9793C08BC3A34BDA93040D7531FBC363"><html> <p>'Tis the season for travel. With the fast-approaching Thanksgiving holiday, it's time to start planning now. America's Friendliest Airport® is offering the following tips to ensure that holiday travel doesn't gobble up your patience.<br></p> <p>Thanksgiving is traditionally one of the busiest times of the year at Phoenix Sky Harbor International Airport - and not just in the skies but on roads around the airport. With the roadways being stuffed like the turkey on Thanksgiving, this can make even picking up or dropping off family and friends potentially stressful. To avoid the congestion on airport roadways and outside terminals, the following is recommended: </p> <p>· Take advantage of our 24th Street or 44th Street PHX Sky Train<sup>®</sup> Station for pick-up and drop-off.  This will be the first holiday season that both stations are open for passenger pick up and drop off. The stations are located on each side of the airport at 44th Street on the eastside and 24th Street on the westside. <a href="https://www.skyharbor.com/ground-transportation/phx-sky-train/" target="_blank">Learn more about this easy way to avoid terminal curb congestion and roadway traffic</a>. </p> <p>· Drivers should watch freeway signs for airport traffic updates and recommended alternate routes. They should also watch their speed and keep an eye out for officers directing traffic once at Phoenix Sky Harbor. Expect busy roadways. Avoid circling the terminals. <a href="https://www.skyharbor.com/maps-directions/cell-phone-waiting-lots/" target="_blank">Use the Cell Phone Lots</a>. The lots are east of Terminal 4, west of the West Economy Garage and at the 44th Street PHX Sky Train<sup>®</sup> Station. </p> <p>Here are some additional travel tips for travelers:<br></p> <ul style="list-style-type:disc;"> <li><p>Make parking a breeze. Parking in the terminal parking garages, East Economy, and the 24th Street Express Pay parking area can be booked in advanced at <a href="http://www.skyharbor.com/parking" target="_blank">skyharbor.com/parking</a>.  No change fees or cancellation fees up to one hour before you park. But remember, even with reservations, make sure to give yourself enough time to navigate the added passenger volumes and cars coming to the airport. </p></li> <li><p>Remember to <a href="https://www.skyharbor.com/" target="_blank">check your flight status</a> with your airline before coming to the airport and make sure to give yourself plenty of time. If you are flying domestically, arrive at least two hours prior to your flight departure and three hours if you are traveling internationally. </p></li> <li><p>Did you know you can reserve a time to go through the TSA Security Checkpoint screening area using the PHX RESERVE program? Schedule your time prior to arriving at the airport on <a href="https://www.skyharbor.com/flying-from-phx/security-screening/phx-reserve/" target="_blank">our website</a>. Reservations can be made up to six days in advance.</p></li> <li><p>Double-check what's in your bags. Make sure to look through your bags and review the <a href="https://www.tsa.gov/travel/security-screening/whatcanibring/all" target="_blank">TSA Prohibited Items List</a> the night before your flight.</p></li> <li><p>Visit the <a href="https://maps.skyharbor.aero/" target="_blank">interactive maps on skyharbor.com</a> on your smartphone or tablet to find out which restaurants and shops are near your gate as well as other Airport information.</p></li> <li><p>Look for our Navigators dressed in purple. Navigator volunteers serve all over the Airport by providing directions, information, and friendly assistance. They serve as a welcoming presence to more than 130,000 passengers each day, truly making it America's Friendliest Airport®.</p></li> <li><p>Travelers with special needs are now able to arrange to pick up a <a href="https://www.skyharbor.com/ShopsFoodServices/services/compassion-corner" target="_blank">Compassion Cacti™ lanyard</a> prior to their trip, and even schedule a Navigator Guide to accompany them through the travel process. The Compassion Cacti™ lanyard signals to Airport employees that a customer may need extra assistance or time as they pass through Phoenix Sky Harbor. </p></li> <li><p>And finally, explore some local art. Both terminals showcase art exhibitions created by talented Arizona painters, photographers, sculptors, and other artists. These beautiful <a href="http://www.skyharbor.com/museum" target="_blank">Phoenix Airport Museum exhibitions</a> can be seen both before and after security. ​<br></p></li> </ul> <p>For more travel tips, visit <a href="http://www.skyharbor.com/flying-from-phx/travel-tips" target="_blank">www.skyharbor.com/flying-from-phx/travel-tips</a>.<br></p> <p> <strong> <em>Phoenix Sky Harbor International Airport, America's Friendliest Airport</em> </strong> <strong> <em> <sup>®</sup></em></strong><strong><em>,</em> </strong> <em> has an annual economic impact of more than $38 billion. On an average day, approximately 1,200 aircraft and more than 130,000 passengers arrive at and depart from Phoenix Sky Harbor every day. PHX Sky Harbor is funded with Airport revenue. No tax dollars are used to support the Airport.</em></p> </html></div>https://www.phoenix.gov/aviationNewsaviationAviation

 

 

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