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COVID-19 Information, Testing, Resources, and City Impactshttps://www.phoenix.gov/newsroom/em-and-hs/1561Emergency Management & Homeland Security9/23/2021 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1561/Newsroom_Combined.jpgCOVID-19 Information, Testing, Resources, and City Impacts<div class="ExternalClass5FBC9769AF154323B90903D5392FFAAC"><html> <p>​<strong>We're in this together!</strong> Looking for help? Find information related to the COVID-19 pandemic on this page. Residents with questions about city services and programs are encouraged to call <strong>(602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank">contactus@phoenix.gov</a>​. ​​​​​​​​Phoenix small businesses needing help can call the Phoenix Community and Economic Development hotline at <strong>(602) 262-5040</strong>.</p> <h3>Phoenix COVID-19 Testing and Select Vaccination Events<br></h3> <p> <a href="/newsroom/em-and-hs/1399" target="_blank">Find upcoming testing dates and locations, either on-site or with Phoenix's Mobile Testing Van. Select sites now also offer Vaccinations! Learn more.</a> </p><h3>Vaccine Fact Sheet</h3><p>Download information about the currently approved vaccines.<br><a href="/piosite/Documents/Vaccine-Fact-Sheet-English.pdf" target="_blank">Vaccine Fact Sheet - English (PDF)</a><br><a href="/piosite/Documents/Vaccine-Fact-Sheet-Spanish.pdf" target="_blank">Vaccine Fact Sheet - Spanish (PDF)</a><br><a href="/piosite/Documents/Vaccine-Fact-Sheet-Chinese.pdf" target="_blank">Vaccine Fact Sheet- Chinese (PDF)</a><br></p><h3>Masks Required in City Buildings Regardless of Vaccination Status</h3><p><a href="/newsroom/em-and-hs/1917" target="_blank">On May 19, 2021 the Phoenix City Council updated the Face Coverings information to automatically adjust with CDC guidance. On July 27, 2021, the CDC updated that guidance to require masking indoors in communities with substantial or high virus transmission rates, regardless of vaccination status. Effective Monday, August 2, 2021​, masks are required in all city buildings. As previously decided by the Council, private businesses may set their own policies regarding face coverings applicable to their employees and customers. </a>(<strong>Note: </strong>The airport and public transit remain covered by the Federal mask mandate.) <br></p><h3>Downtown Phoenix Buildings Are “By Appointment Only”​<br></h3><p>​<a target="_blank" href="/newsroom/public-works/1084">Public access to the following downtown city of Phoenix buildings is currently by appointment only ​</a><br></p><span id="ms-rterangepaste-start"></span><p>Phoenix City Hall – 200 W. Washington St.<br>Calvin C. Goode Building – 251 W. Washington St.<br>Phoenix Public Transit Building – 302 N. First Ave​</p><span id="ms-rterangepaste-end"></span><p> </p> <h3>City of Phoenix Impacted City Services Update</h3> <p> <a href="/newsroom/em-and-hs/1054" target="_blank">Learn what's impacted with current city services. Learn more.</a> <br> </p> <h3>Coronavirus Business & Resident Resources </h3> <p> <a href="/resources" target="_blank">Additional resources for Phoenix businesses, the workforce, and residents relating to COVID-19. Learn more.</a> <br> </p> <h3>Coronavirus Relief Fund (CRF) Strategic Plan</h3> <p> <a href="/COVIDrelief" target="_blank">Information and updates on the Coronavirus Relief Fund (CRF) Strategic Plan funded by the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Learn more.</a> ​<br> </p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Phoenix COVID-19 Testing and Select Vaccination Eventshttps://www.phoenix.gov/newsroom/em-and-hs/1399Emergency Management & Homeland Security9/23/2021 4:15:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1399/Newsroom_Virus_Testing.jpgPhoenix COVID-19 Testing and Select Vaccination Events<div class="ExternalClass5AA48D8CE0E848C99F51599E56A9DAF1"><html> <div class="ExternalClassFA4EFB964BD142158CA446F5807F9C77"> <br> <h2>​COVID-19 Testing<br></h2><p>We're all in this together. <a href="https://twitter.com/hashtag/COVID19?src=hash" target="_blank">#COVID19</a> testing with no out-of-pocket cost. The city of #PHX now has two #COVID19 mobile testing vans out in the community. See also list of <a href="/newsroom/em-and-hs/1561" target="_blank">COVID-19 Information, Testing, Resources, and City Impacts.</a> </p><p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Mobile Van #1: </strong><a href="https://vincerecancer.com/" target="_blank">Vincere Cancer Center</a><br></p><p style="margin:0px 0px 10px;line-height:1.6;"> <strong>Mobile Van #2: </strong><a href="https://premierlabsolutions.com/covid-19/phoenix" target="_blank">Premier Lab Solutions</a><br></p><h2> Vaccinations<br></h2><p>Select events marked with <strong> <span style="color:#0066cc;">Testing & Vaccination Event</span></strong> offer COVID-19 tests and vaccines! For other vaccine locations see <a target="_blank" href="https://www.maricopa.gov/5659/COVID-19-Vaccine-Locations">Maricopa County Vaccine Finder</a> and <a target="_blank" href="https://www.vaccines.gov/search/">Vaccines.gov seach</a>.<br><span style="background-color:window;color:windowtext;font-size:10pt;">​​​​​​​​​​​​​​</span></p><h3>Thursday, September 23, 2021<br></h3><p><strong>Mobile Van #1.</strong> Fry’s Food Store<br> 850 E. Hatcher Rd., Phoenix, AZ 85020<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p><h3>Friday, September 24, 2021<br></h3><p><strong>Mobile Van #1.</strong> Cholla Library<br><strong><span style="color:#0066cc;">Testing & Vaccination Event</span></strong> 10050 N. Metro Pkwy E. Phoenix, AZ 85051<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p><h3>Saturday, September 25, 2021<br></h3><p><strong>Mobile Van #1.</strong> Fry’s Food Store<br> 6601 W. Indian School Rd., Phoenix, AZ 85033<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p><p><strong>Mobile Van #2.</strong> Palo Verde Library<br><strong><span style="color:#0066cc;">Testing & Vaccination Event</span></strong><br> 4402 N 51st Ave., Phoenix AZ 85031<br> 7:00 a.m. - 1:00 p.m.<br>Register at: <a href="https://premierlabsolutions.com/covid-19/phoenix" target="_blank">https://premierlabsolutions.com/covid-19/phoenix</a></p><h3>Monday, September 27, 2021<br></h3><p><strong>Mobile Van #1.</strong> El Prado Park<br> 6428 S. 19th Ave., Phoenix, AZ 85041<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p><p><strong>Mobile Van #2.</strong> Desert West Community Center<br><strong><span style="color:#0066cc;">Testing & Vaccination Event</span></strong><br> 6501 Virgina Ave., Phoenix, AZ 85035<br> 7:00 a.m. - 1:00 p.m.<br>Register at: <a href="https://premierlabsolutions.com/covid-19/phoenix" target="_blank">https://premierlabsolutions.com/covid-19/phoenix</a></p><h3>Tuesday, September 28, 2021<br></h3><p><strong>Mobile Van #1.</strong> Chicanos Por La Causa<br><strong><span style="color:#0066cc;">Testing & Vaccination Event</span></strong> 6850 W Indian School Road, Phoenix, AZ 85033<br> 1:00 p.m. - 7:00 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p><h3>Wednesday, September 29, 2021<br></h3><p><strong>Mobile Van #2.</strong> Desert Sage Library<br><strong><span style="color:#0066cc;">Testing & Vaccination Event</span></strong><br> 7602 W Enancto Blvd., Phoenix AZ 85035<br> 1:00 p.m. - 7:00 p.m.<br>Register at: <a href="https://premierlabsolutions.com/covid-19/phoenix" target="_blank">https://premierlabsolutions.com/covid-19/phoenix</a></p><h3>Thursday, September 30, 2021<br></h3><p><strong>Mobile Van #1.</strong> Cortez Park<br> 3434 W. Dunlap, Phoenix, AZ 85051<br> 7:15 a.m. - 1:15 p.m.<br>Register at: <a href="https://vincerecancer.com/" target="_blank">https://vincerecancer.com</a></p> ​ ​ ​<br>​<br></div> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Masks Required in City Buildings Regardless of Vaccination Statushttps://www.phoenix.gov/newsroom/em-and-hs/1917Office of Homeland Security & Emergency Management7/28/2021 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1917/Newsroom_Virus_Coverings_Update.pngMasks Required in City Buildings Regardless of Vaccination Status<div class="ExternalClass51372244EFA0447485CA0DC72AACFC71"><html> <p><strong>July 28, 2021 update:</strong> Based on updated <a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinated.html">CDC guidance</a> regarding indoor masking in communities with substantial or high virus transmission rates, effective Monday, August 2, 2021,​ face coverings and physical distancing protocols will again be instituted in all city facilities. This policy change applies to employees, contractors and customers or visitors to city facilities. As decided previously by the Phoenix City Council, private businesses may set their own policies regarding face coverings applicable to their employees and customers. (<strong>Note: </strong>The airport and public transit remain covered by the Federal mask mandate.) </p><p><br></p><p> <em>June 17, 2021 update below.</em></p><p><strong></strong>Face coverings and physical distancing protocols will no longer be required <strong>in city facilities for those who are fully vaccinated</strong>. Those who are not fully vaccinated are still asked to follow these mitigation protocols. This move is in accordance with <a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinated.html">CDC guidance</a> and applies to both indoor and outdoor work spaces. This policy change applies to employees, contractors and customers or visitors to city facilities. (<strong>Note:</strong> The airport and public transit is still covered by the Federal mask mandate.)​​​<span id="ms-rterangepaste-end"></span><br></p> <p><em>Original story below.​</em><br></p> <p>The Phoenix City Council voted unanimously Wednesday to amend its nearly year long mask mandate to align with Centers for Disease Control and Prevention guidelines.<br><br>The change means those who are fully vaccinated are no longer required to wear masks when in both indoor and outdoor public places throughout the city of Phoenix. Masks will still be required at the airport and on public transportation.   <br>​<br>The vote amends the June 20, 2020 Declaration of the Phoenix City Council Regarding Face Coverings. Wednesday's vote changes the declaration to comply with the May 16, 2021 CDC guidance. The changes take effect immediately.<br><br>Last week the CDC announced those who are fully vaccinated can resume activities as they did prior to the pandemic. This includes activities with family members and traveling within the US without getting tested beforehand or needing to self-quarantining upon returning.  <a target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinated.html">Read the new CDC guidelines</a><br><br>The Council vote also aligns the city with future CDC guidelines without the need for an additional council vote. Moving forward, the City's Declaration Regarding the Wearing of Face Coverings will automatically be adjusted in accordance with current CDC guidance, as it is issued, regarding the wearing of face coverings.<br><br>Business, government sites and workplaces are still free to decide if they want to implement their own mask requirements. The CDC continues to recommend those experiencing COVID-19 symptom get tested and stay home and away from others.<br></p> <p> <a target="_blank" href="/newsroom/em-and-hs/1353">See previous Face Coverings information</a>​<br></p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security7/12/2021 7:15:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClass5D7C23CD709A46EB82D92E3E57D2EAB1"><html> <p> <span id="ms-rterangepaste-start"></span> <a target="_blank" href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf">Read this page in Spanish. Lea esta página​ en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language​​</em></p><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/em-and-hs/1561"><strong>Related: </strong>Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. <strong>Visit the information page.</strong></a><br></p><span id="ms-rterangepaste-end"></span> <h3> City Services and Facilities<br></h3><p>Residents with questions about city services and program​s affected by Coronavirus precautionary measures​ can call<strong> (602) 262-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.<br></p><ul><li><p><strong>ARIZONA@WORK City of Phoenix Job​ Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) restarted on May 10, 2021. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a target="_blank" href="/newsroom/phoenix-convention-center/1064"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/article/1047">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone. Starting in July, in-person meetings will resume.<br></p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span>​ <a target="_blank" href="/newsroom/public-works/1084">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Nationwide recomme​nds retirees contact their <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955">local retirement representative​ </a>to​ address concerns or changes to their investment plan​​</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time. <span id="ms-rterangepaste-start"></span>Starting in July, in-person meetings will resume.​<span id="ms-rterangepaste-end"></span><br></p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are canceled.<br></p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is tempor​​arily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.​​</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/housing/1063"><strong>Read detailed Housing Department impacted services statement​</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/ced/1046">canceled this week</a></p></li> <li><p> <strong>Libraries</strong> – <span id="ms-rterangepaste-start"></span>Beginning Monday, June 21 Phoenix Public Library will be suspending curbside service and returning to all in-building service at 16 of its locations with new, expanded hours (South Mountain Community Library remains closed at this time).​ Visit Phoenix Public Library’s website for complete details. <a target="_blank" href="https://www.phoenixpubliclibrary.org/">phoenixpubliclibrary.org</a>​<span id="ms-rterangepaste-end"></span>.</p></li> <li><p> <strong>Municipal Court </strong>– The Phoenix Municipal Court has taken <a target="_blank" href="/court/covid">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p><strong>Parks and Recreation</strong> – See Parks current information at <a href="/newsroom/parks-and-recreation/1068" target="_blank"><span style="text-decoration:underline;">https://www.phoenix.gov/newsroom/parks-and-recreation/1068</span></a><span lang="EN"></span></p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a target="_blank" href="/pdd/contact-us">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>​. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a target="_blank" href="mailto:ppd@phoenix.gov">email</a>. <a target="_blank" href="/pdd/project-tools">Online project tools</a> are available and <a target="_blank" href="/pdd/onlineservices/electronic-plan-review">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email​​. ​Review (EPR) Triage Team at (602) 534-5933 or <a target="_blank" href="mailto:epr.support@phoenix.gov">email​</a>​​. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a target="_blank" href="/police/property-crimes/property-management-unit">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records & Services</strong> –  <a href="/newsroom/police/1990" target="_blank"><strong>Learn more.</strong></a><br></p></li><li><p><strong>Public Transit </strong>-  Passengers are required to wear face coverings while riding transit in Phoenix to help prevent the spread of COVID-19. <span id="ms-rterangepaste-end"></span>Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same<span id="ms-rterangepaste-end"></span>. <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Trans​it impacted services statement​</strong></a><strong>​</strong></p></li> <li><p> <strong>Senior Centers</strong> – <span id="ms-rterangepaste-start"></span>All 15 Senior Centers are now open for in-person programming. Due to COVID-19 safety protocols, Senior Centers will remain at half capacity with a reservation process in place that offers daily morning and afternoon sessions. Face masks and temperature checks will be required to enter the facilities. For now, congregate meals will not be offered on-site, but reservations for home delivered frozen meals are available, upon request. Transportation assistance is available through the Senior Shuttle Program: call your local senior center if you would like to register for this service. For more information on how to join a center or what to expect, please call (602) 262-7379 or visit: phoenix.gov/HumanServices. ​​<span id="ms-rterangepaste-end"></span></p></li><li><p><strong>Street Transportation</strong> - <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/streets/traffic-management">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li> <li><p> <strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li> <li><p> <strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are suspended.<br></p></li> </ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Face coverings are still required at Airports.<br></p></li><li><p><strong>City Services Customer Pay Stations </strong><span id="ms-rterangepaste-start"></span><strong> – </strong><span id="ms-rterangepaste-end"></span><strong><a target="_blank" href="/newsroom/article/1133">Lobby Hours have been modified</a></strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a target="_blank" href="/newsroom/parks-and-recreation/1082"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– Visit <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="http://www.valleymetro.org/"><strong>Valley Metro website</strong></a> <span id="ms-rterangepaste-start"></span>for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Transit impacted services statement​</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong><br></p></li><li><p><strong>Street Maintenance</strong></p></li><li><p><strong>Water and Wastewater</strong><a target="_blank" href="/newsroom/water-services/1070">​</a>​</p></li></ul><h3><br>City Services Still Available O​nline:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a target="_blank" href="/pdd/onlineservices/inspectrequest">Building Inspections</a></p></li><li><p><a target="_blank" href="https://Phoenix.gov/PHXTV">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments">City Services Bills</a></p></li><li><p><a target="_blank" href="/mayorcouncil">Contact Mayor & City Council Members</a></p></li><li><p><a target="_blank" href="/law/victims">Crime Victim Services</a></p></li><li><p><a target="_blank" href="/eod">Equal Opportunity Department Case Management</a></p></li><li><p><a target="_blank" href="http://www.planenoise.com/copad/q3qH4u/">Flight Path Noise</a></p></li><li><p><a target="_blank" href="/auditor/fraud-reporting">Fraud Reporting</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti">Graffiti Removal Requests​</a></p></li><li><p><a target="_blank" href="/housing">Housing Programs</a></p></li><li><p><a target="_blank" href="http://www.phoenixpubliclibrary.org/">Library Services</a></p></li><li><p><a target="_blank" href="/nsd">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a target="_blank" href="/payonline">PHX Pay Online</a></p></li><li><p><a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair">Report Fence in Disrepair</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign">Report Illegal Signs</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle">Report Inoperable Vehicles​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter">Report Litter + Debris​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking">Report Non-Dust-Proof Parking​</a></p></li><li><p><a target="_blank" href="/police/policereport">Report Non-Emergency Crime</a></p></li><li><p><a target="_blank" href="/pdd/non-permitted-construction">Report Non-Permitted Construction</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage">Report Outside Storage​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other">Report Property Violations</a> </p></li><li><p><a target="_blank" href="/streets/traffic-signal-issues">Report Traffic Signal Issue</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure">Report Unsecured Structures</a></p></li><li><p><a target="_blank" href="/waterservices/contact/water-services-administration">Report Water Leak</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants">Report Weeds or Dead Plants</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a target="_blank" href="/publicworks/roll-off-rental">Roll-Off Rentals</a></p></li><li><p><a target="_blank" href="/publicworks/residential-recycling">Solid Waste Diversion Programs</a> </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a target="_blank" href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair">Street Light Repair Requests</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance">Street Maintenance​</a></p></li><li><p><a target="_blank" href="/publictransit">Public Transit Services</a> – Transit still operating. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a target="_blank" href="/waterservices">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a target="_blank" href="https://phoenix.gov/Resources">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.​​​​​​​​ </p></html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Phoenix Requires Face Coverings; Frequently Asked Questionshttps://www.phoenix.gov/newsroom/em-and-hs/1353Emergency Management & Homeland Security4/22/2021 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1353/Newsroom_Mask.jpgPhoenix Requires Face Coverings; Frequently Asked Questions<div class="ExternalClass13AAE2B52F8247708C4923EA82157E92"><html> <p> <strong>May 19, 2021 Update: </strong><a href="/newsroom/em-and-hs/1917" target="_blank"><strong>The City Council has updated the Face Covering rules. Please read updated information.</strong></a><br></p> <br> <p> <a target="_blank"> <strong>Related</strong>: Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. Visit the information page.</a> <br> </p> <p> <br> <br> </p> <p> <strong>The remainder of the information on this page was valid before May 19, 2021.</strong> <br> </p> <p>May 13 2021 Update:<em> On May 13, the <em style="font-size:13.3333px;"><a style="font-size:13.3333px;" target="_blank" href="https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html">Centers for Disease Control and Prevention</a> </em>adjusted it's recommendations for mask wearing for those who are fully vaccinated. The June 19, 2020 </em><a target="_blank" href="/newssite/Documents/Mayor%27s%20Declaration_06-19-20.pdf"><em>Declaration of the Phoenix City Council</em></a><em> requiring face coverings in public for most people within city limits remains in effect. Changing or rescinding the mandate requires a vote by Phoenix City Council. The mandate uses </em><a target="_blank" href="https://directorsblog.health.azdhs.gov/cloth-face-coverings-what-you-need-to-know/"><em>Arizona Department of Public Health Face Covering Guidance</em></a><em> </em><em>guidance stating that masks should be worn in addition to staying at least 6 feet apart to prevent the spread of COVID-19. The mask mandate within the City of Phoenix will remain in place until such time as the Council votes to terminate or amend the declaration.​ </em><br><br>​Given the rise in COVID-19 cases throughout Arizona, Phoenix Mayor Kate Gallego and the City Council issued a declaration in June 2020 requiring people to cover their nose and mouth whenever they are away from their home or residence and unable to physically distance.<br><br><strong> </strong>The declaration went into effec​​t on Saturday, Jun​e 20, 2020 at 6 a.m. and requires every person in the city of Phoenix, ages two and over [amended by County Order], shall cover their nose and mouth whenever they are away from their home or residence and within six feet of another person who is not a member of their family or household. <br><br><strong> </strong>Any business whose employees cannot observe physical distancing, must require face coverings; including those that interact with the public. Businesses also have the right to refuse service to anyone not wearing a face covering. <a href="/newssite/Documents/MaskUp%20-%20Poster%20FINAL.pdf" target="_blank">Here are some suggested signs that can be used in Phoenix businesses. ​</a><br><br><strong> </strong>This requirement was enacted on Friday, June 19, 2020, by the city of <a href="/newssite/Documents/Mayor%27s%20Declaration_06-19-20.pdf" target="_blank">Phoenix Mayor and City Council by a declaration​</a> necessary to public safety and welfare, in particular to mitigate the spread of COVID-19. </p> <h2>Frequently Asked Questions (FAQs) </h2><p><span id="ms-rterangepaste-start"></span><strong>May 19, 2021 Update: </strong><a href="/newsroom/em-and-hs/1917" target="_blank"><strong>The City Council has updated the Face Covering rules. Please read updated information.</strong></a>​<span id="ms-rterangepaste-end"></span><br></p> <p> </p><h3 style="line-height:1.4;">What is the impact of the Governor's new Executive Order on mask mandates?<br></h3><p>The Declaration by the Phoenix City Council remains in effect until such time as the Council votes to modify or terminate it. That has not happened. The original Declaration states the Council has determined the mask mandate is necessary to preserve the peace and order of the City of Phoenix, and to protect life and/or property and to promote and preserve public safety and welfare, in particular to mitigate the spread of COVID-19 and provide essential protections to Phoenix residents, including but not limited to those who are most vulnerable to infection, while still preserving the availability of essential services. The Governor's Executive Order reinforces the ongoing state of emergency related to the spread of COVID-19.</p><h3 style="line-height:1.4;">What are private businesses impacted?<br></h3><p>As noted in the original declaration, businesses have the right to refuse service to customers for failure to comply with the city-wide mask mandate as long as the individual does not qualify for exceptions under the mandate.  Private businesses within city limits are not exempt from the mask requirement.<br></p><h3>​What is considered a face covering?</h3><p>A face covering is considered any type of fabric or cloth that can safely cover your nose and mouth. These can be store-bought (mask, scarf or bandana) or home-made using traditional fabrics used for clothing and other materials (cotton, poly-blends, etc.) A face covering must cover the nose and mouth. Learn more about face coverings and how to wear them. </p><p><a href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/diy-cloth-face-covering-instructions.pdf" target="_blank">CDC Cloth Face Covering PDF</a> English<br><a href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/fs-Important-information-cloth-face-covering-esp.pdf" target="_blank">CDC Revestimiento facial de tela PDF</a> Spanish<br><a href="https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-to-wear-cloth-face-coverings.html" target="_blank">CDC How To Wear Your Face Covering PDF</a> English<br><a href="https://www.cdc.gov/coronavirus/2019-ncov/downloads/cloth-face-covering_SP.pdf" target="_blank">CDC Cómo Usar su Cubierta Facial​ PDF</a> Spanish<br></p><h3> Who is required to wear a face covering?</h3><p>All people in the city of Phoenix, ages 6 and older, shall have possession of a face covering described in the <a href="https://directorsblog.health.azdhs.gov/cloth-face-coverings-what-you-need-to-know/" target="_blank">Arizona Department of Public Health Face Covering Guidance issued on May 21, 2020</a>. This guidance says people are to use them when away from their homes and whenever they are within six feet of another person who is not a member of their family or household.<br></p><h3> Who are exempt from wearing a face covering?</h3> <ul> <li><span id="ms-rterangepaste-start"></span>Those with a medical condition, mental health condition, developmental disability, or are otherwise covered under the Americans with Disabilities Act.<span id="ms-rterangepaste-end"></span>Children under two years old [ amended by County Order].<br></li> <li>People whose religious beliefs prevent them from wearing a face covering.<br></li> <li>Restaurant patrons while they are eating and/or drinking.<br></li> <li>Individuals exercising outdoors or while walking or exercising with other people from the same household, if physical distancing of 6 feet from others who are not your family members can be maintained.<br></li> <li>People engaging in organized group or team sports, exercise or other physical activities where it is not practicable or feasible to wear a mask or physically distance.<br></li> <li>People in settings where it is not practical or feasible to wear a face covering, including when obtaining or rendering goods or services, such as the receipt of dental services or medical treatments.</li> </ul> <h3> Do I need to wear a face covering when I am exercising?</h3><p>No, persons exercising outdoors, or while walking or exercising with other persons of the same household, as long as physical distancing of 6 feet from others is maintained do not have to wear a face covering. People are not expected to wear a mask while swimming. Physical distancing should be adhered to as much as possible in pool settings.</p> <p>Persons exercising indoors must wear a face covering when it is difficult or impossible to maintain physical distancing of 6 feet. <br></p><h3> I work outsi​de, do I need to wear a mask?     </h3> <p>People working outside while following CDC guidelines and adhering to physical distancing of 6 feet do not need to wear the mask.​</p> <h3> What do I do if I go out to eat?   </h3> <strong></strong> <ul> <li>Restaurant patrons do not have to wear a mask when they are eating or drinking at their table or seating area.<br></li> <li>Restaurants should be making every effort to provide physical distancing  of 6 feet in their seating areas.<br></li> <li>Restaurant staff must be wearing masks. </li> </ul> <h3> I had COVID-19 but am recovered, so do l need to wear a face covering?   </h3> <p>Yes. The medical community is unclear at this time if having recovered from COVID-19 provides future immunity. </p><h3> How will this requirement be enforced?     </h3> <p>We intend to lead with education and providing information to the community.  </p> <ul> <li>Officers will work to educate the public on this order and when possible will have masks on hand to provide to people who do not have one.<br></li> <li>Upon complaint, available officers will share information with residents who are not in compliance with the order.  This will include CDC guidelines suggesting wearing cloth face coverings in public settings where social distancing is difficult to maintain. ​</li> </ul> <p>​​​<span id="ms-rterangepaste-start"></span><a href="/newsroom/em-and-hs/1054" target="_blank"><strong>See Impacted Services Updates</strong> ​</a>to learn what's impacted or closed and what's still operating with city ​services and facilities.<br></p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Monsoon Storms Forecasted, Are You Ready? https://www.phoenix.gov/newsroom/em-and-hs/1424Emergency Management & Homeland Security7/24/2020 8:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1424/Newsroom_OSHEM_00018.pngMonsoon Storms Forecasted, Are You Ready? <div class="ExternalClass11A3C2C67BDB446FBCC845DE5BCD0F9E"><html> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">In anticipation of the first measurable monsoon activity of the season, the city of Phoenix wants to remind residents of the many resources available to help make sure everyone is prepared for whatever the monsoon may bring. </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Check in on Phoenix.gov/summer for the latest storm warnings as well as a information from the city of road closures and for the activation of pop-up sandbag locations, as needed. Sand will only be available when there is a definite need and will be dispatched to areas impacted by the storm. When the sand distribution is activated a list of locations will appear on this page. Supplies are limited. You must bring your own bags and shovels.  </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;"></span> <span style="background-color:window;color:windowtext;font-size:10pt;">Get these digits. If you haven't already, load your phone with important city numbers that can help you and your fellow residents, in a pinch. In addition to calling 9-1-1 in an emergency, the city has multiple resources to address weather-related impacts. </span> </p> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <p> <span style="color:windowtext;font-size:10pt;background-color:window;">P</span> <span style="color:windowtext;font-size:10pt;background-color:window;">olice Non</span> <span style="color:windowtext;font-size:10pt;background-color:window;">-Emergency – 602-262-6151 </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Street Issues (potholes) 602-262-6441 </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Traffic Signal Outages – 602-262-6021 </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Storm Debris Cleanup – 602-262-6251 </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Report Power Outages </span> </p> </blockquote> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">APS – 855-688-2437 </span> </p> </blockquote> </blockquote> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <blockquote style="margin:0 0 0 40px;border:none;padding:0px;"> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">SRP – 602-236-8811 </span> </p> </blockquote> </blockquote> </blockquote> <p> <span style="background-color:window;color:windowtext;font-size:10pt;"></span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;"></span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;"></span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Follow Phoenix on social media. While you might know Phoenix for fabulous Instagram photos (including the weather), social media is a great place to get citywide updates and alerts. Sign-up for posts from Phoenix's main city accounts and other functions or departments, including the Phoenix Police and Fire departments, and many more. See the complete list at https://Phoenix.gov/Social. </span> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;"></span> <span style="background-color:window;color:windowtext;font-size:10pt;">Watch the monsoon roll-in “live" on PHX CityCam. If you are a fan of weather, one bookmark to keep is for PHX CityCams. Four cameras provide 24/7 live access to watch what is happening in downtown Phoenix. The cameras are located on each side of Phoenix City Hall and help the Phoenix Office of Emergency Management monitor weather conditions, but you can watch too at https://Phoenix.gov/CityCam. </span> </p> <div> <br> </div> <div> <br></div> <p> <br> </p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Short Wait Time at Maryvale and South Mountain COVID Testing Sites; Results Expected in 24-48 Hourshttps://www.phoenix.gov/newsroom/em-and-hs/1412Emergency Management & Homeland Security7/21/2020 11:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1412/Newsroom_OSHEM_00010.jpgShort Wait Time at Maryvale and South Mountain COVID Testing Sites; Results Expected in 24-48 Hours<div class="ExternalClass0D1B4ED38DA5450DA069A1B8CB774421"><html> <div>The two testing sites in Phoenix coordinated by federal, state and city partners as part of a free, 12-day COVID-19 testing blitz continue to see short wait times for those wanting to drive- through and be tested - and results are expected in 24-48 hours after the test is received by the California lab.   <br></div> <div> <br> </div> <div>COVID-19 testing at Maryvale High School and South Mountain Park will continue at both locations through July 28. </div> <div> <br> </div> <div>“Both of our locations have the ability to process more than a thousand test per day," Rob McDade with Phoenix Fire Department explains. “There are plenty of unfilled appointments with wait times at both locations continuing to be about 30 minutes. Additionally, those being tested are able to get test results back within 24 to 48 hours of the lab in California receiving the test."</div> <div> <br> </div> <div>Pre-registration is being requested to ensure the testing locations remain efficient and keep wait times low. Once registered, a voucher to your test appointment is created and needs to be printed. If you cannot print, a voucher will be created for you at the site. Register online at <a href="https://doineedacovid19test.com/" target="_blank">doineedacovid19test.com​</a>. Identification is requested to register, however, those without ID will still be tested. ​​<br></div> <br> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS
Temporary Closure of City Libraries and Recreation Centershttps://www.phoenix.gov/newsroom/em-and-hs/1038Emergency Management & Homeland Security3/16/2020 2:20:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1038/Newsroom_Coronavirus_003 .pngTemporary Closure of City Libraries and Recreation Centers<div class="ExternalClass9F5066AD1E1F49C6A7472A1142B9B18A"><html> <h3> <span id="ms-rterangepaste-start"></span><a href="/newsroom/em-and-hs/1054" target="_blank">Please See Updated Information About Impacted Services</a></h3> <p>The information on this page was valid at time of publication, but is now outdated. Please see the <a href="/newsroom/em-and-hs/1054" target="_blank">current City of Phoenix Impacted Service page for up-to-date information.​</a></p> <br> <span id="ms-rterangepaste-end"></span> <p> <br> </p> <span style="color:rgb(127, 127, 127);">The city of Phoenix is taking additional steps to protect its residents and help to combat the spread of coronavirus in the community.</span> <br style="color:rgb(127, 127, 127);"> <br style="color:rgb(127, 127, 127);"> <span style="color:rgb(127, 127, 127);"> Until further notice, beginning Monday morning, March 16, all city libraries and indoor Parks and Recreation facilities will be temporarily closed.  </span> <br style="color:rgb(127, 127, 127);"> <br style="color:rgb(127, 127, 127);"> <span style="color:rgb(127, 127, 127);"> This added measure is being taken based on  new recommendations from health experts, including the Centers for Disease Control and Prevention (CDC) and state leaders, which included temporarily halting gatherings where groups of 50 or more people gather, and the temporary closing of all schools in Arizona.</span> <br style="color:rgb(127, 127, 127);"> <br style="color:rgb(127, 127, 127);"> <span style="color:rgb(127, 127, 127);"> Last week, the city temporarily shut down all of its senior centers. More details on these recent changes</span> <a href="/newsroom/em-and-hs/1032" target="_blank"> <span style="color:rgb(127, 127, 127);"> are available in the PHXNewsroom​</span> </a> <span style="color:rgb(127, 127, 127);">.</span> <br style="color:rgb(127, 127, 127);"> <br style="color:rgb(127, 127, 127);"> <span style="color:rgb(127, 127, 127);"> </span> <p> <span style="color:rgb(127, 127, 127);">​Residents with questions about city services and programs affected by these changes can contact 602-262-3111, or e-mail </span> <a target="_blank"> <span style="color:rgb(127, 127, 127);">contactus@phoenix.gov</span> </a> <span style="color:rgb(127, 127, 127);">.​​​​</span> <br> </p> </html></div>https://www.phoenix.gov/emergencyNewsem-and-hsEM & HS

 

 

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