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​Phoenix Expands Free Wi-Fi Coverage Across the Cityhttps://www.phoenix.gov/newsroom/information-technology-services/1551Information Technology Services10/5/2020 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1551/Newsroom_ITS_011.jpg​Phoenix Expands Free Wi-Fi Coverage Across the City<div class="ExternalClassD6C22C9C1D1F4133B7B981171C6DDCE7"><html> <p>As many schools remain closed for in-person classes due to the global pandemic, the city of Phoenix is expanding its public Wi-Fi coverage outside nearly <a target="_blank" href="/itssite/Documents/COP%20WIFI_Published%20Map.pdf">50 libraries and community, senior, and recreation centers</a>​ to ensure all students have internet access. The city’s focus on digital equity ensures students have 13 hours of internet access a day to participate in distance learning and navigate online tools. </p><p>Residents can now connect their devices daily between 8 a.m. and 9 p.m. to access the free public service.  They can opt to sit in the parking lot of a participating facility or in a public area at the location.  In most cases, the Wi-Fi signal is the strongest closer to the building and a wireless device such as a laptop computer, smartphone, or tablet must be provided by the resident. </p><p>Phoenix’s ongoing commitment to addressing the digital divide was amplified when Phoenix City Council approved the installation of Wi-Fi antennas on city-owned, public facilities this summer through the Federal Coronavirus Aid, Relief, and Economic Security (CARES) Act.<br></p><p>Phoenix Mayor Gallego and City Councilmembers voiced their support of the expansion:</p><p>“Wi-Fi access has become an essential resource as residents have transitioned to learning and working from home. Though a necessity, it is not equitably accessible due to cost or geography, so it’s crucial that all public centers and libraries be equipped to serve our residents,” said Mayor Kate Gallego. “I’m proud that this solution not only provides an immediate benefit to residents but will be part of a sustained effort to expand access city-wide beyond the pandemic.”</p><p>“Having reliable internet access is a necessity for students to attend school and for residents to continue to work during the pandemic,” said District 8 Councilmember Carlos Garcia. “Expanding free Wi-Fi access to libraries, senior centers and recreation centers helps address the digital divide in our community and we are excited to support this effort.”<br>“Accessible Wi-Fi, especially during the COVID-19 crisis is vital for our residents, especially those with children navigating through online schooling,” said District 7 Councilman Michael Nowakowski. “I am very proud of the city staff who worked tirelessly this summer to make this possible, and hope this service provides some relief to families and residents needing Wi-Fi for schooling and online tools.”</p><p>“Providing families the tools and resources they need for remote learning is vital during the COVID-19 pandemic,” said District 4 Councilwoman Laura Pastor. “I strongly support the city’s commitment to addressing the digital divide and am proud of the additional Wi-Fi coverage in 50 city facilities.”</p><p>“Expanding internet access for remote learning is important infrastructure to help close the digital divide, but it will also help to connect residents to employment opportunities, connect grandparents separated from family because of COVID-19 and allow for telehealth and other connectivity benefits,” said District 1 Councilwoman Thelda Williams.</p><p>Five additional Phoenix locations will be equipped with expanded Wi-Fi capabilities this winter. A GIS-based location map and information on how to connect a device are available at <span style="font:400 13.33px/1.6 calibri;text-align:left;color:rgb(0, 0, 0);text-transform:none;text-indent:0px;letter-spacing:normal;text-decoration:none;word-spacing:0px;display:inline;white-space:normal;orphans:2;float:none;background-color:rgb(255, 255, 255);"> </span><a style="color:rgb(32, 173, 149);font-family:calibri;font-size:13.33px;font-style:normal;font-variant:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;" href="/its/wireless-network" target="_blank">phoenix.gov/freewifi.  </a>​​​<br></p> </html></div>https://www.phoenix.gov/itsNewsinformation-technology-servicesITS
Enhanced Phoenix Checkbook Now Availablehttps://www.phoenix.gov/newsroom/information-technology-services/1378Information Technology Services7/2/2020 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1378/Newsroom_ITS_011.jpgEnhanced Phoenix Checkbook Now Available<div class="ExternalClassDE715E6B86454CB8945431E1CA80F90B"><html> <p>​The City of Phoenix furthers financial transparency on the Open Data Portal with a relaunch of The Phoenix Checkbook, making it easier for the public to understand where it spends dollars. Enhanced features are very intuitive enabling the public user to access the Checkbook data with the ability to create interactive visualizations of charts, apply filters, search, and use data drill down capabilities. The Checkbook data is updated monthly and can be downloaded as a file.<br></p> <p>The Information Technology Services – Open Data support team worked diligently with the Finance Department to achieve a goal of “moving beyond sharing vendor checkbook data to informing and engaging residents and businesses with interactive visualizations for city expenditures”. This change also reduces the administrative time and expenses related to fulfilling public records requests for financial information. <br></p> <p>The <a target="_blank" href="https://phoenixaz.opengov.com/transparency#/">Phoenix Checkbook</a> is available on the City of Phoenix’s homepage, <a target="_blank" href="/">phoenix.gov​</a>, under ‘City Business-City Checkbook’ as well as on the Open Data Portal, <a target="_blank" href="https://www.phoenixopendata.com/">phoenix.gov/opendata​</a>, under the ‘Transparency’ tab.<br><br></p> </html></div>https://www.phoenix.gov/itsNewsinformation-technology-servicesITS
City IT Project Manager Recognized During Innovative Commencement https://www.phoenix.gov/newsroom/information-technology-services/1210Information Technology Services5/8/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1210/Newsroom_ITS-009.jpgCity IT Project Manager Recognized During Innovative Commencement <div class="ExternalClassFCDCC77A5E00481E8CACB9F5C1D42723"><html> <div>As hard-working graduates across the country find unique ways to commemorate their academic success during this health emergency, one city of Phoenix employee will receive her diploma on stage and give an award acceptance speech using an avatar robot.  </div><div><br>Juili Kale is the 2020 graduate student recipient of the Barton Kyle Yount Award from ASU’s Thunderbird School of Global Management. The is the first time an online student has received this award for exceptional leadership since the online program was launched 15 years ago. </div><div><br>Several weeks ago, Kale received a congratulatory message from Thunderbird Dean Dr. Sanjeev Khagram with an invitation to accept the award and her master’s degree in global management during the school’s virtual convocation ceremony on Monday, May 11, using an avatar robot displaying her face. </div><div><br>“I knew I worked hard, but getting this award is an honor and I am in utter disbelief. It is slowly sinking in, as I am busy giving interviews to radio stations and news channels on the robotics and my award,” Kale said. </div><div><br>Kale joined the city’s Information Technology Services project management team a little over two years ago. She previously spent five and a half years in a project management role focused on technology initiatives and projects for aviation technology and Phoenix Sky Harbor International Airport.</div><div><br>“We are so proud of Juili for receiving this top award from Thunderbird. She is a true professional, and it is clear she applied the same exceptional work ethic to her education as she does to her career,” City of Phoenix Chief Information Officer Matthew Arvay said. </div><div><br>Here are links to Kale’s interviews with media outlets:<br></div><div><a target="_blank" href="https://www.cnbc.com/video/2020/05/08/arizona-state-management-school-holds-graduation-ceremony-via-robot.html">Arizona State management school holds graduation ceremony via robot​</a> - CNBC​<br></div><div><span id="ms-rterangepaste-start"></span><a target="_blank" href="https://www.reuters.com/article/us-health-coronavirus-robot-graduation/robots-to-the-rescue-arizona-students-in-lockdown-will-still-get-their-graduation-day-idUSKBN22K18F">Robots to the rescue! Arizona students in lockdown will still get their graduation day​</a>​​​ - R​euters<span id="ms-rterangepaste-end"></span><br><a target="_blank" href="https://www.abc15.com/news/state/asu-global-management-graduates-to-walk-with-robots-in-virtual-ceremony">ASU Global Management graduates to 'walk' with robots in virtual ceremony</a> - ABC 15  <br><a target="_blank" href="https://kjzz.org/content/1556861/robots-stand-asu-thunderbird-grads-virtual-commencement">Robots To Stand In For ASU Thunderbird Grads At Virtual Commencement</a> - KJZZ <br><br></div><div><br></div> <br></html></div>https://www.phoenix.gov/itsNewsinformation-technology-servicesITS
COVID-19 Cybersecurity Protection Tips https://www.phoenix.gov/newsroom/information-technology-services/1209Information Technology Services5/4/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1209/Newsroom_ITS_010.pngCOVID-19 Cybersecurity Protection Tips <div class="ExternalClass4823262B21BA480683F5F7F3696E8C18"><html> <p>​Cyber criminals are taking advantage of the COVID-19 health emergency by conducting cyberattacks against businesses, government entities, hospitals, and the public. Many of these attacks may try to impersonate trusted brands, like the city of Phoenix, to create legitimacy in deceptive spam, phishing, and more advanced attacks. <br></p><p>As the city continues to serve the public during this extremely challenging time, residents and businesses are encouraged to remain vigilant when sharing personal and financial information online. <br></p><p>Here are a few tips to keep in mind: <br></p><p>•<strong> Be cautious of links in emails, even from known contacts.</strong> There are many websites claiming to have the latest COVID-19 data or live COVID maps, etc. Only browse known websites and resist clicking on unfamiliar links, even if those links were sent by someone you know. <br></p><p>• <strong>Be suspicious of wire transfer payment requests. </strong>The city of Phoenix does not request wire transfer payments from residents or businesses. If you receive a suspicious financial request from someone claiming to be with the city, immediately stop and verify it with the appropriate department. <br></p><p>• <strong>Get reliable information directly from the source.</strong> The impact of COVID-19 has created temporarily changes to some city services, and departments continue to release updates to ensure the public has reliable information. Visit <a target="_blank" title="" href="/newsroom/em-and-hs/1054">phoenix.gov/newsroom​</a> for current coronavirus city news, as well as resident and business resources. <br><br><br></p> <span id="ms-rterangepaste-end"></span><p><br></p></html></div>https://www.phoenix.gov/itsNewsinformation-technology-servicesITS
Data Privacy Day 2020: Five Things You Should Knowhttps://www.phoenix.gov/newsroom/information-technology-services/871Information Technology Services1/28/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/871/Newsroom_ITS_009.pngData Privacy Day 2020: Five Things You Should Know<div class="ExternalClass7E10D773AB834345BE04BD6D9057AAFE"><html>On Data Privacy Day 2020, Phoenix joins the <span style="font-size:13.3333px;">Nati</span><span style="font-size:13.3333px;">onal Cyber Security Alliance and encourages</span> residents to "own their privacy" by learning how to safeguard personal data online. Visit <a href="https://staysafeonline.org/dpd20-live/" target="_blank">staysafeonline.org​</a> for live coverage starting at 11 a.m. MST and consider the following tips every day. <br><br> <div><strong>Know the Risks of Public Wifi. </strong>These days free, public wifi is available nearly everywhere. Unfortunately, where there is public wifi, there are potential hackers waiting to gain access to the data in your device. Safeguard your data by using a virtual private network (VPN) whenever connecting to public wifi. VPNs offer online privacy and anonymity by creating a private network from a public internet connection. </div> <div> <br> </div> <div><strong>Turn Off Built-In Cameras and Microphones.</strong> Data Privacy Day is a great reason to do a camera audit on your phone. Go to your settings, look at the apps on your phone, and disable specific ones from accessing your camera if it is not necessary. </div> <div> <br> </div> <div><strong>Check Your Privacy Settings</strong>. Privacy settings are just as important as locking the front door of your home! Ask yourself: Do you need to have your location turned on? Which apps have requested access to your camera? </div> <div> <br> </div> <div><strong>Update Device Software Regularly</strong>. Have you received another software update alert? One way to safeguard your personal data online is regularly updating the software on your devices. Among other things, software updates are released to address security issues when they occur. </div> <div> <br> </div> <div><strong>Enable Two-Factor Authentication.</strong> Add an extra layer of protection to your desktop and devices by enabling two-factor authentication. Requiring multiple verification to access your social media & financial accounts help to prevent unauthorized users from getting your data. </div> <div> <br>​<br></div> <p> <br> </p> </html></div>https://www.phoenix.gov/itsNewsinformation-technology-servicesITS
Phoenix Partners with ASU, Amazon on Innovationhttps://www.phoenix.gov/newsroom/information-technology-services/856Information Technology Services1/23/2020 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/856/ASU CIC Innovation Challenge.jpgPhoenix Partners with ASU, Amazon on Innovation<div class="ExternalClass6522C621A33F4AAA82E268D4FA2E088B"><html> <div> <span style="font-size:13.3333px;">​On Tuesday, January 21, city of Phoenix stakeholders participated in Arizona State University’s Smart City Innovation Center Challenge. The all-day workshop allowed department representatives from Human Services, Street Transportation, Public Works, Water Services, Communications, Neighborhood Services, and Information Technology Services to explore ways to provide improved citizen engagement services to people who live, work, and play in Phoenix. </span> </div> <div> <span style="font-size:13.3333px;"> <br> </span> </div> <div> <span style="font-size:13.3333px;">This is the first step in an exciting partnership with ASU’s Smart Cloud Innovation Center (ASU CIC) and Amazon Web Services (AWS) to better understand residents’ needs and develop creative solutions through technology. With ASU CIC and AWS, talented technologists will work with City leaders to develop bot technologies to ignite digital engagement for Phoenix residents and visitors. </span> </div> <div> <br> <br> </div> </html></div>Newsinformation-technology-servicesITS
Phoenix Technology Team Visits Grand Canyon Universityhttps://www.phoenix.gov/newsroom/information-technology-services/843Information Technology Services1/21/2020 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/843/Newsroom_ITS_003.jpgPhoenix Technology Team Visits Grand Canyon University<div class="ExternalClass0F9CFDBD0DF64ED69D242B20595F8C59"><html> <p>​​</p><div>City of Phoenix technology leaders value the importance of developing relationships with community partners and academic institutions, not only to collaborate around innovation, but to connect with high-quality IT professionals entering the workforce. <br></div><div><br></div><div>Recently members of the Information Technology Services (ITS) ma​nagement team visited with ​leaders from Grand Canyon University (GCU) to learn how the school is developing the future technology workforce and engaging local employers through strategic initiatives. The team is exploring next steps with GCU as it considers capstone projects, internships, and other career connections with students. </div><div><br></div><div>ITS will participate at GCU’s upcoming engineering and technology job fair on Friday, January 31. </div> </html></div>Newsinformation-technology-servicesITS
City Joins Microsoft In Saying Goodbye to Windows 7https://www.phoenix.gov/newsroom/information-technology-services/848Information Technology Services1/15/2020 3:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/848/Newsroom_ITS_005.jpgCity Joins Microsoft In Saying Goodbye to Windows 7<div class="ExternalClass51313A725DC64246B191248EC85C075F"><html> <p> ​Information Technology Services (ITS) and technologists across the City worked hard for nearly a year to migrate over 14,000 PCs from Windows 7 to Windows 10 by the Jan. 14, deadline.</p> <p>Microsoft no longer supports Windows 7, which means to maintain the City's IT security, all Windows 7 computers had to be migrated to Windows 10. The migration is an example of a true citywide collaborative partnership. </p> <p>“A lot of people worked hard to make sure most people didn't feel the impact of the switch," Andy Shurtz, IT Project Manager said. </p> <p>After months of citywide workshops, countless working hours, close communications across multiple departments and collaborative group problem-solving sessions, the project successfully reached its goal of migrating or having a mitigation plan for 100 percent of known PCs throughout the City. </p> <p>Department collaboration included the Windows 10 team working with talented staff from Water, Police, and Public Works who served as temporary system center configuration managers. The City Clerk's office loaned space to manage the project's inventory and Courts was 100 percent migrated before the project formally began. ​</p> <p>“Honestly, [this was] the best experience I've had working on a citywide project," IT Service Manager Gabriel Morales said. </p> </html></div>Newsinformation-technology-servicesITS

 

 

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