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City of Phoenix Declares Stage 1 Water Alert and Activates Drought Management Planhttps://www.phoenix.gov/newsroom/water-services/2363Water Services6/1/2022 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2363/Newsroom_Water_047.pngCity of Phoenix Declares Stage 1 Water Alert and Activates Drought Management Plan<div class="ExternalClass972724BC9D7C47089E00861A8D0C25C9"><html> <p> <strong>​Water Conservation Media Day | Monday, June 6 @ 9 a.m.| 4106 W. La Mirada Drive, Phoenix, AZ</strong> </p> <p>Due to the shortage of water on the Colorado River caused by overallocation, prolonged drought, and climate change, the City of Phoenix has declared a <strong>Stage 1 Water Alert</strong> and activated its <a target="_blank" href="/waterservicessite/Documents/2021_Drought_Management_Plan_FINAL.pdf#search=drought%20management%20plan">Drought Management Plan</a>. City of Phoenix Water Services Department Director Troy Hayes made the announcement during a <a target="_blank" href="https://www.youtube.com/watch?v=oNWXei3eFik&t=2757s">City Council subcommittee presentation​</a> on Wednesday, June 1. <br></p> <p>The City is taking this action to address the mandatory reduction of Colorado River water and deeper cuts that are likely to occur in the future. The U.S. Bureau of Reclamation has been working with the seven Colorado River Basin states to manage the changing conditions. However, the levels of Lake Powell and Lake Mead continue to fall precipitously, and the projections show conditions will worsen significantly. </p> <p>A <a target="_blank" href="/waterservices/drought"><strong>Stage 1 Water Alert</strong></a> occurs when an insufficient supply of water appears likely due to water system or supply limitations. As a result of the declaration, the City will begin an intensive public education and information program to assist all customers in understanding the state of the emergency and the need for voluntary conservation.</p> <p>During the early stages of stressed water supplies, the City will ask customers to voluntarily reduce their water use in ways that will have minimal impact on their lifestyles. Since most of our water use is outdoors, <a target="_blank" href="https://www.amwua.org/landscape-and-garden/landscape-watering-for-the-arizona-desert">watering landscape correctly</a> is one of the easiest and most effective ways to conserve water. Finding and fixing leaking faucets and toilets is the simplest way to reduce indoor water use. Voluntary reductions do not require enforcement, and the primary cost to the City will be associated with customer outreach and education. Any costs incurred by customers due to voluntary reductions will be at the customer's discretion and may be offset by lower water bills.</p> <p>"The situation on the Colorado River is unprecedented, and we are taking it very seriously," said Mayor Kate Gallego. "Each of us is responsible for making simple changes to live more sustainably in the desert environment we call home. The City of Phoenix is committed to reducing water use in city operations and providing the tools residents and businesses need to use this precious resource efficiently."</p> <p>At a <a target="_blank" href="https://cap-az.granicus.com/player/clip/631?&redirect=true">briefing</a> on Friday, May 6, officials with the U.S. Department of the Interior, Arizona Department of Water Resources, and Central Arizona Project delivered a stark assessment of the Colorado River. Colorado River water supplies roughly 40% of the City's water.</p> <p>"As the drought intensifies, the City continues to innovate new, proactive actions to prepare for even deeper shortages on the Colorado River, which is over-allocated and in decline due to climate change," said Phoenix Water Services Director Troy Hayes. "The City is prepared to implement additional actions, including those described in our Drought Management Plan."</p> <p>The City has worked hard to develop a sustainable water supply and has been designated by the State as having a 100-year assured water supply. In addition, Phoenix recycles nearly all its wastewater, delivering it for use in agriculture, energy production, urban irrigation, aquifer recharge, and riparian wetland maintenance.</p> <p>"Our customers have always been our partners in conservation, and we need that more than ever now," said City of Phoenix Water Resources Management Advisor Cynthia Campbell. "We want them to understand what it means to live in a desert and how to use water as efficiently as possible."</p> <p>Phoenix will continue to plan, invest and conserve to ensure a sustainable future while providing safe, clean, and reliable water to its customers without interruption. Additionally, the City will continue to take proactive actions to prepare for even deeper shortages on the Colorado River as we strive to become the most sustainable desert city in the world.</p> <p> <a target="_blank" href="/newsroom/water-services/2342">Colorado River Water Shortage Caused by Climate Change will require Phoenix and Phoenicians to adapt</a> </p> <p> <strong>Phoenix to Host Water Conservation Media Day</strong> </p> <p>Now that the City of Phoenix has activated its Drought Management Plan and declared a <strong>Stage 1 Water Alert, </strong>everyone in Phoenix should take action to conserve water. Conservation experts from the City of Phoenix will be available to discuss simple things people can do in their own homes to reduce water use. They will also demonstrate some of the latest technology for water conservation.<strong> </strong></p> <p> <strong>WHO: City of Phoenix water conservation experts</strong> </p> <p> <strong>WHAT: Interviews and demonstrations about water conservation</strong> </p> <p> <strong>WHEN: Monday, June 6 @ 9 a.m.</strong> </p> <p> <strong>WHERE: 4106 W. La Mirada Drive, Phoenix, AZ</strong> </p> <p> <strong>Please RSVP to Michael Gertzman at michael.gertzman@phoenix.gov</strong> </p><p><br></p><p>Media Contact:<br></p><p>Michael Gertzman</p><p>Water Services<br>Cell: 602-245-4143 (call or text) <br>E-mail: <a href="mailto:michael.gertzman@phoenix.gov" target="_blank">michael.gertzman@phoenix.gov</a></p><p>Athena Sanchez<br>Water Services<br>Cell: 602-621-0507 (call or text) <br>E-mail: <a href="mailto:athena.sanchez@phoenix.gov?subject=News%20Release" target="_blank">athena.sanchez@phoenix.gov</a>​<br></p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Volunteers Needed for Water Wrangler Conservation Program https://www.phoenix.gov/newsroom/water-services/2361Water Services5/31/2022 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2361/Newsroom_Water_039.jpgVolunteers Needed for Water Wrangler Conservation Program <div class="ExternalClass7050606AB9B3450DBA51BF49CD3C28DE"><html> <div>​Phoenix Water is asking community members to donate their time to help others learn about the importance of water conservation.  <br></div> <div> <br> </div> <div>The current Colorado River water shortage is a stark reminder of how important it is for everyone to reduce their water use. The innovative Water Wrangler program will teach people about water and empower them to share their knowledge with others. It is an excellent opportunity for community-minded people looking to be a positive influence. </div> <div> <br> </div> <div>The Water Wrangler program includes a 12-hour training program that spans four sessions and covers Water 101, Utility Operations, Water Resources and Conservation, and Outreach Education. After completing Phoenix Water Wrangler Institute, participants receive a Certificate of Participation and a shirt. In addition, they will get opportunities to serve as community representatives at local events, public meetings, and City of Phoenix programs. </div> <div> <br> </div> <div>Mayor Kate Gallego shares, "Because the current drought is so severe, we all must think differently and act differently. Now, more than ever, we need good stewards who can share information about how to wisely use this precious resource. By becoming a Water Wrangler, you'll serve your community by teaching neighbors how to be part of the solution." </div> <div> <br> </div> <div>Periods of drought are common in the desert southwest, sometimes enduring for decades. To be part of the solution, community members must adapt to the desert lifestyle and do their part to be water smart. Through information sharing and community engagement, the Phoenix Water Wrangler Institute will activate water conservation for the benefit of everyone in our community.  </div> <div> <br> </div> <div>To apply, submit an <a target="_blank" href="/waterservices/waterwrangler">online application</a> by June 16 for the virtual training.   </div> <div> <br> </div> <div>These are the requirements to participate:  ​<br></div> <div> <ul> <li> <span style="background-color:window;color:windowtext;font-size:10pt;">Must be at least 18-years old    </span> </li> <li>Have a high school diploma or equivalent    <br></li> <li>Have excellent communication skills    <br></li> <li>Able to successfully complete the pre-service training    </li> <li> <span style="background-color:window;color:windowtext;font-size:10pt;">Comfortable and enjoy public speaking, community development, and working with diverse groups of people   </span> </li> <li>Creative, responsible, organized, flexible, and self-motivated    </li> </ul> </div> <div>When: Starting June 30 on Thursdays: July 14, 21 and 28 (6- 8 p.m.)   <br></div> <div> <br> </div> <div>Apply: <a target="_blank" href="/waterservices/waterwrangler">phoenix.gov/waterwrangler ​</a>  </div> <div> <br> </div> <div> <br> </div> <div>Media Contact:   <br></div> <div>Angela Serda  <br></div> <div>Public Information Specialist   <br></div> <div>Cell: (623) 499-8919 (call or text)  <br></div> <div>Email: angela.serda@phoenix.gov  <br></div> <div> <br> </div> <div>Volunteer Program Contact:   </div> <div>Max Wilson <br></div> <div>Water Conservation Coordinator <br></div> <div>Cell: (602) 256-4354 <br></div> <div>​Email:  maxwell.wilson@phoenix.gov<br></div> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Colorado River Water Shortage Caused by Climate Change will require Phoenix and Phoenicians to adapthttps://www.phoenix.gov/newsroom/water-services/2342Water Services5/6/2022 10:28:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2342/Newsroom_Water_LMead.jpgColorado River Water Shortage Caused by Climate Change will require Phoenix and Phoenicians to adapt<div class="ExternalClass4D2D66EAA18341528AAF492F1DC77006"><html> <div>At their <a href="https://cap-az.granicus.com/player/clip/631?&redirect=true" target="_blank">briefing​</a> on Friday, May 6, officials with the U.S. Department of the Interior, Arizona Department of Water Resources, and Central Arizona Project delivered a stark assessment of the Colorado River.<br></div> <div> <br> </div> <div>As impacts of climate change persist, more significant Colorado River cuts are likely to occur. Those reductions will impact the amount of Colorado River water available to Phoenix and other central Arizona municipalities, farmers, and tribes. Central Arizona is currently experiencing the first-ever declared shortage on the Colorado River.</div> <div> <br> </div> <div>"Three things are true about this situation: first, it is serious. Second, it will require the city to think differently, and plan differently, for how we use water. Third, we need to enlist the people of Phoenix as our partners in the hard work ahead,” said Mayor Kate Gallego. “Researchers are serious when they tell us this megadrought is the worst in at least 1,200 years. The more we can encourage people, and businesses, to think creatively about how to reduce water consumption now, the better off we will be.”</div> <div> <br> </div> <div>Over the course of decades, Phoenix developed a robust and diverse water resource portfolio with multiple sources and contingency supplies to provide safe, clean, and reliable water to our customers. The Colorado River currently supplies 40% of the water Phoenix uses.</div> <div> <br> </div> <div>"The Colorado River shortage is coming sooner than anticipated," said Phoenix Water Services Troy Hayes. "But all the planning and investment in infrastructure that we have done has put the City in a good place to manage the challenging conditions."</div> <div> <br> </div> <div>The City has invested in infrastructure and underground water storage and has been a strong pioneer in water conservation in anticipation of a Colorado River shortage. Yet, as the drought intensifies, the City must continue to innovate new, proactive actions to prepare for even deeper shortages on the Colorado River, which is over-allocated and in decline due to climate change. The City is prepared to implement additional actions, including those described in its <a href="/waterservicessite/Documents/2021_Drought_Management_Plan_FINAL.pdf" target="_blank"><strong>Drought Management Plan.</strong></a></div> <div> <br> </div> <div>"Our customers have always been our partners in conservation, and we need that more than ever now," said City of Phoenix Water Resources Management Advisor Cynthia Campbell. "It is imperative that everyone understands that as we adapt to a hotter, drier future, efficient water use will be essential for maintaining the quality of life we have become accustomed to in the desert."<br></div> <div> <br> </div> <div>Residential consumption makes up approximately 70% of water use in Phoenix. With just a little effort, every Phoenix Water customer can easily reduce their water use by 1% to 5%, saving millions of gallons of water every year.<br></div> <div> <div>Here are some ways to conserve water at homes and businesses:<br><br></div><div><strong>Simple, low-cost conservation solutions</strong><br></div><div><ul><li>Do not overwater landscaping and use a smart irrigation controller to reduce outdoor water use. Text WHENTOWATER to 33222 for simple monthly reminders to keep your watering on track.<strong> </strong><a href="https://wateruseitwisely.com/saving-water-outdoors/interactive-watering-guides/" target="_blank"><strong>Learn more. </strong></a></li><li>Find and fix leaks inside and outside.<strong> </strong><a href="https://www.smarthomewaterguide.org/" target="_blank"><strong>Learn more.</strong></a></li><li>Know the optimal amount of water to use in your home with the <a href="/waterservices/usage-calculator" target="_blank"><strong>Water Usage Calculator. </strong></a><br></li></ul></div><div><strong>Substantial conservation solutions</strong><br></div><div><ul><li>Choose xeriscape by removing or reducing grass lawns, and planting native or desert adapted trees, shrubs, and groundcover that require little water once established. <a href="https://www.amwua.org/landscaping-with-style" target="_blank"><strong>Learn more.</strong></a></li><li>Upgrade to water-saving toilets and a low water use dishwasher and washing machine.</li><li>Cover swimming pools to reduce evaporation.</li></ul></div><div>While asking residents and businesses to do their part, the City is increasing its conservation outreach effort. For example, the Phoenix Water Conservation team expanded its homeowner's associations outdoor water efficiency program to reach more neighborhoods. After meeting with just six associations, the Water Conservation team identified a potential for more than 20 million gallons per year of savings – enough water to supply 184 families for a year. As more HOA's participate, Phoenix expects even more water savings.</div><div><br></div><div>The City has worked hard to develop a sustainable water supply and has been designated by the State as having a 100-year assured water supply. In addition, Phoenix recycles nearly all its wastewater, delivering it for use in agriculture, energy production, urban irrigation, aquifer recharge, and riparian wetland maintenance.</div><div><br></div><div>Phoenix will continue to plan, invest and conserve to ensure a sustainable future while providing safe, clean, and reliable water to its customers without interruption. Additionally, the City will continue to take proactive actions to prepare for even deeper shortages on the Colorado River as we strive to become the most sustainable desert city in the world.</div><div><br></div><div><strong><a href="/waterservices/drought" target="_blank">City of Phoenix Drought Action Plan</a></strong><br></div><div><a href="/waterservices/dpp" target="_blank"><strong>Drought Pipeline Project</strong></a></div><div><a href="/newsroom/water-services/2194" target="_blank"><strong>Phoenix City Council Approves Water Conservation Plan</strong></a></div><div><a href="/waterservices/resourcesconservation" target="_blank"><strong>Water Resources and Conservation</strong></a><br></div><div><a href="https://wateruseitwisely.com/" target="_blank"><strong>Water – Use It Wisely</strong></a><br></div><div><a href="https://wateruseitwisely.com/saving-water-outdoors/interactive-watering-guides/" target="_blank"><strong>Landscape Watering Guide</strong></a><br></div><div><a href="https://www.smarthomewaterguide.org/" target="_blank"><strong>Smart Home Water Guide</strong></a></div><div><a href="https://www.amwua.org/landscaping-with-style" target="_blank"><strong>Xeriscaping: Landscaping with Style in the Arizona desert</strong></a><br></div><div><a href="https://www.arizonawaterfacts.com/" target="_blank"><strong>Arizona Department of Water Resources Arizona Water Facts</strong></a><br></div><br></div> <p style="text-align:center;"> <strong>-30-</strong> <br> </p> <p style="text-align:left;"> <strong>Media Contact:<br>Michael Gertzman<br>Senior Public Information Officer<br>Phoenix Water Services <br>Cell: 602-245-4143 (call or text) <br>Email: <a href="mailto:michael.gertzman@phoenix.gov%2520" target="_blank">michael.gertzman@phoenix.gov ​</a><br><br></strong> </p> <p style="text-align:left;"> <strong> <br></strong> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Glendale Avenue Traffic Restrictions Due to Drought Pipeline Construction https://www.phoenix.gov/newsroom/water-services/2234Water Services2/9/2022 6:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2234/Drought_Pipeline_NR_2022_02.jpgGlendale Avenue Traffic Restrictions Due to Drought Pipeline Construction <div class="ExternalClassBCB5DD77E2304FB6BCF164BD77A25CFF"><html> <div>On Feb. 14, installation of the Drought Pipeline under Glendale Avenue at 21st Street will begin. Heavy traffic restrictions will be in place with one through traffic lane maintained on Glendale Avenue. Left turns will not be permitted at 20th Street and Glendale Avenue. The work is expected to take six to eight weeks. Drivers are encouraged to use an alternate route and avoid Lincoln Drive, west of 24th Street and Glendale Avenue east of State Route 51.<br></div> <div> <br> </div> <div>Along State Route 51, drivers can see the 66-inch diameter steel pipes lined up, waiting for construction crews to bury them underground. In some areas, the pipes will be nearly 40 feet deep.</div> <div> <br> </div> <div>The Perl Charles Memorial Trail (#1A) will remain closed as the 66-inch pipeline construction continues. Drivers attempting to access several other hiking trails in the area will be rerouted. </div> <div> <br> </div> <div>Construction for the project continues on Bell Road from 31st to 32nd Street with minimal traffic restrictions in place. Additional pipeline work is ongoing along 32nd Street. As a result, the traffic flow in the area of 32nd Street between Claire Drive (just south of Greenway Road) and Thunderbird Road is heavily restricted. </div> <div> <br> </div> <div>As always, drivers are encouraged to be cautious near construction zones.</div> <div> </div> <div>The Colorado River is the primary water source for over 400,000 customers in North Phoenix. The Drought Pipeline, which is expected to be completed in early 2023, will ensure all customers have access to safe, reliable, clean drinking water during future times of shortage on the Colorado River. The new pipeline will have the capability of moving 75 million gallons of Salt and Verde river water a day from the city's southern area to the north. For more information, please visit <a href="/waterservices/dpp" target="_blank"><strong>phoenix.gov/droughtpipeline</strong></a>. For the most up-to-date traffic restrictions, please download the project app available for free on <a href="https://apps.apple.com/us/app/drought-pipeline-project/id1538466477" target="_blank"><strong>iOS</strong></a><strong> </strong>or <a href="https://play.google.com/store/apps/details?id=com.kiewit.phxwatersmart" target="_blank"><strong>Google Play</strong></a><strong>.</strong></div> <div> <br> </div> <div style="text-align:center;"> <strong>-30-</strong> </div> <div> <br> </div> <div> <strong>Media Contacts: </strong> </div> <div> <br> </div> <div>Athena Sanchez</div> <div>Public Information Officer <br></div> <div>Phoenix Water Services <br></div> <div>Cell: 602-621-0507 (call or text)<br></div> <div>Email: <a href="mailto:athena.sanchez@phoenix.gov" target="_blank"><strong>athena.sanchez@phoenix.gov</strong></a><br></div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix to Host Annual Stormwater Awareness Week Jan. 24 - 30https://www.phoenix.gov/newsroom/water-services/2204Water Services1/19/2022 7:41:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2204/Newsroom Storwater2 Sized.pngPhoenix to Host Annual Stormwater Awareness Week Jan. 24 - 30<div class="ExternalClass6BE161732C79427B9BB6F27CD213B7E9"><html> <div>Phoenix Water Services is hosting its annual Stormwater Awareness Week from Jan. 24 – 30, 2022. A free virtual workshop is scheduled at noon on Wednesday, Jan. 26, to communicate the importance of stormwater pollution prevention. Several Arizona cities and organizations will join Phoenix for this regional effort to educate the public about the importance of preserving stormwater quality for the environment and future generations.<br></div> <div> <br> </div> <div>“Because it rains so infrequently in Phoenix, contaminants build up over time,” said Phoenix Mayor Kate Gallego. “When we get significant rainfall, pollutants are washed into our local rivers, washes, retention basins, and even neighborhood parks. Every resident can help to raise awareness and protect our water resources.”</div> <div> <br> </div> <div>Stormwater picks up pollutants as it flows over rooftops, gutters, parking lots, driveways, and other paved surfaces. Polluted stormwater can work its way into storm drains and eventually surface water and retention areas.</div> <div> <br> </div> <div>Simple actions to reduce stormwater pollution include:</div> <div> <br> </div> <div>•<span style="white-space:pre;"> </span>Properly disposing of trash, recyclables, and yard waste</div> <div>•<span style="white-space:pre;"> </span>Recycling motor oil and maintaining your vehicle to prevent leaks</div> <div>•<span style="white-space:pre;"> </span>Cleaning up after your pet</div> <div>•<span style="white-space:pre;"> </span>Using lawn chemicals sparingly and always following manufacturer's directions</div> <div>•<span style="white-space:pre;"> </span>Properly disposing of leftover paint and household chemicals at a household hazardous waste event</div> <div>•<span style="white-space:pre;"> </span>Remember - only rain in the storm drain</div> <div> <br> </div> <div>"When stormwater runs over impervious surfaces, it can pick up pollutants like oil from leaking cars or pet waste," said Water Services Director Troy Hayes. "Stormwater does not go to a treatment plant but rather flows untreated to the environment. It is a lot easier and more cost-effective to prevent pollutants from contacting stormwater than it is to clean up stormwater after it becomes polluted." <br></div> <div> <br> </div> <div>To participate in the free one-hour virtual workshop on Jan. 26 to discuss the city's Stormwater Management Program and actions to reduce stormwater pollution, <a href="https://phoenix.gov/stormwater" target="_blank"><strong>p</strong><strong>lease register here</strong></a><strong>. </strong></div><div><strong><br></strong></div><div>To learn more about the City of Phoenix Water Services Stormwater Awareness Week and what you can do as an individual or business to prevent stormwater pollution, visit <a href="https://phoenix.gov/stormwater" target="_blank">https://phoenix.gov/stormwater.​</a><br></div><div><strong><br></strong></div><div style="text-align:center;">-30-<br></div> <div> <br> </div> <div>Media Contact: <br></div> <div>Athena Sanchez <br></div> <div>602-621-0507<br></div> <div> <a href="mailto:Athena.sanchez@phoenix.gov%2520" target="_blank"> <strong>Athena.sanchez@phoenix.gov </strong> </a> <br> </div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Water Service Shut-off Plan for Non-payment Postponed Due to Rising COVID Caseshttps://www.phoenix.gov/newsroom/water-services/2195Water Services1/6/2022 12:11:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2195/Newsroom_CommOffice_01.jpgWater Service Shut-off Plan for Non-payment Postponed Due to Rising COVID Cases<div class="ExternalClassE6E6D21CB4BA4C9E8A751823C440281E"><html> <div>As COVID-19 cases continue to rise, the City of Phoenix has decided to postpone a previously announced plan to resume water shut-offs in February for past due accounts.<br></div> <div> <br> </div> <div>In March 2020, the city restored water service to all delinquent accounts and deferred water shut-offs due to non-payment for single-family residential customers due to the COVID-19 pandemic.</div> <div> <br> </div> <div>During that time, the city has offered various solutions to help customers who cannot pay their City Services bills.</div> <div> <br> </div> <div>The city will continue to provide low-flow service for delinquent customers who are not participating in the financial assistance programs. Low-flow water service gives customers reduced water pressure while working with the city to resolve their past due accounts.</div> <div> <br> </div> <div>Additionally, the Phoenix City Council voted to permanently stop charging late fees for single-family residential customers after water service is placed on low-flow or shut-off.</div> <div> <br> </div> <div>Customers with delinquent accounts should call Customer Service at 602-262-6251 to pay the balance due on their City Services bill. </div> <div> <br> </div> <div>The Phoenix City Council has allocated funding for residential utility assistance to support customers.</div> <div> <br> </div> <div>Customers who cannot afford to pay their water bill should call 602-262-6251, Monday through Friday from 8 a.m. to 5 p.m., to speak to a customer service representative.</div> <div> <br> </div> <div>Phoenix Water Services is currently paying two-thirds of an outstanding City Services bill for accounts that qualify once the customer pays one-third of their bill.</div> <div> <br> </div> <div>Currently, 17,000 delinquent residential accounts owe approximately $10 million. The revenue from City Services bills is essential for providing safe, clean, and reliable water to everyone.<br></div> <div> <div style="text-align:center;"> <br>​<strong>-30-</strong></div> <div style="text-align:center;"> <strong> <br> </strong> </div> <div style="text-align:left;"> <strong></strong> <div>Media Contact:</div> <div> <br> </div> <div>Mike Gertzman <br>Senior Public Information Officer <br>Phoenix Water Services</div> <div>Office: 602-534-1209 | Cell: 602-245-4143 (call or text)</div> <div>Email: <a href="mailto:michael.gertzman@phoenix.gov" target="_blank"><strong>michael.gertzman@phoenix.gov</strong></a></div> <div> <br> </div> <div>Athena Sanchez</div> <div>Public Information Officer <br>Phoenix Water Services <br></div> <div>Cell: 602-621-0507 (call or text)<br></div> <div>Email: <a href="mailto:athena.sanchez@phoenix.gov" target="_blank"><strong>athena.sanchez@phoenix.gov</strong></a><br></div> </div> </div> <div> <br> <br> </div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix City Council Approves Water Conservation Planhttps://www.phoenix.gov/newsroom/water-services/2194Water Services1/5/2022 11:10:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2194/Newsroom_Water_LMead.jpgPhoenix City Council Approves Water Conservation Plan<div class="ExternalClassDAF3E7B426824178B241C81D3F3291E0"><html> <div>The Phoenix City Council voted unanimously on Wednesday, Jan. 5, 2022, to allow the city to enter into an agreement with the Central Arizona Water Conservation District in response to continuing declines in water supplies in Lake Mead on the Colorado River.<br></div> <div> <br> </div> <div>The agreement, known as the 500+ Plan, involves the U.S. Bureau of Reclamation and stakeholders in Arizona, California, and Nevada. The goal is to add 500,000 acre-feet of additional water to Lake Mead each year through 2026. The plan is projected to add approximately 16 feet of water to the reservoir, which continues to reach record low levels.</div> <div> <br> </div> <div>Those targets will require agreement participants to do without certain amounts of their Colorado River allotments. In exchange for a reduction in water delivery, the parties will receive financial compensation.</div> <div> <br> </div> <div>"The City of Phoenix recognizes the seriousness of a declining Colorado River, and this action is representative of the collaborative regional efforts that are necessary to address the challenge of water scarcity and drought," said Mayor Kate Gallego. "Phoenix is a desert community that prioritizes sustainable growth, and the funds saved through this plan will contribute to identifying, innovating and piloting solutions to increase water use efficiency and promote conservation."</div> <div> <br> </div> <div>Phoenix will receive compensation in the amount of $4,163,765.97 for a contribution in 2022 of 15,977 acre-feet. The money will come from Central Arizona Water Conservation District and will be used to implement water conservation programs. The city will consider additional contributions in subsequent years on a case-by-case basis.</div> <div> <br> </div> <div>"This short-term action is important because it represents quick thinking and collaboration among water users in the Southwest," said Phoenix District 1 Councilwoman Ann O’Brien, who also is a member of the Board of Directors for Arizona Municipal Water Users Association (AMWUA). "Ultimately, the answer is a long-term adaptation to a hotter, drier future, which must include more efficient use of water."<span style="background-color:window;color:windowtext;font-size:10pt;">​</span></div> <div> <br> </div> <div style="text-align:center;"> <strong>-30-</strong> <br> </div> <div style="text-align:center;"> <div style="text-align:left;"> <br> </div> <div style="text-align:left;">Media Contact:</div> <div style="text-align:left;">Mike Gertzman | Senior Public Information Officer | Phoenix Water Services<br></div> <div style="text-align:left;">Office: 602-534-1209 | Cell: 602-245-4143 (call or text)</div> <div style="text-align:left;">Email: <a href="mailto:michael.gertzman@phoenix.gov" target="_blank"><strong>michael.gertzman@phoenix.gov</strong></a><br></div> <strong> <br> </strong> </div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Water Service Shut-off For Non-payment to Resumehttps://www.phoenix.gov/newsroom/water-services/2193Water Services1/4/2022 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2193/Newsroom_CommOffice_01.jpgWater Service Shut-off For Non-payment to Resume<div class="ExternalClass2B6FEE294CB64AFFAC8963C9000B0C2B"><html> <div><em>The Water Service shut-off plan has been postponed due to rising COVID cases. <a href="/newsroom/water-services/2195" target="_blank">Learn more​</a>.</em><br></div><div><br></div><div>​Beginning in January, the city will notify customers with accounts that are 31 days past due that water shut-offs will resume in February.<br></div> <div> <br> </div> <div>The city has deferred water shut-offs due to non-payment for single-family residential customers since March 2020 due to the COVID-19 pandemic. </div> <div> <br> </div> <div>Customers who receive a shut-off notice from the City of Phoenix should call Customer Service at 602-262-6251 to pay the balance due on their City Services bill.</div> <div> <br> </div> <div>The Phoenix City Council has allocated funding for residential utility assistance to support customers.<br></div> <div> <br> </div> <div>Customers who cannot afford to pay their water bill should call 602-262-6251, Monday through Friday from 8 a.m. to 5 p.m., to speak to a customer service representative.<br></div> <div> <br> </div> <div> <br> </div> <div> <div>Media Contact: </div> <div>Mike Gertzman</div> <div>Senior Public Information Officer</div> <div>Phone: 602-534-1209 | Cell 602-245-4143 (call or text)</div> <div>Email: <a target="_blank" href="mailto:michael.gertzman@phoenix.gov"><strong>michael.gertzman@phoenix.gov</strong></a></div> <div> <br> </div> <div>Athena Sanchez<br></div> <div>Public Information Officer </div> <div>Cell: 602-621-0507 (call or text)</div> <div>Email: <a target="_blank" href="mailto:athena.sanchez@phoenix.gov​"><strong>athena.sanchez@phoenix.gov​</strong></a><br></div> <br> </div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept

 

 

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