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Water Department Impacted Services Updatehttps://www.phoenix.gov/newsroom/water-services/1070Water Services3/19/2020 10:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1070/Newsroom_Virus_Impacts.pngWater Department Impacted Services Update<div class="ExternalClass910B6D5624FB4B32A34420EC686B093A"><html> <a target="_blank" href="/newsroom/em-and-hs/1054">​<strong>See all City of Phoenix Impacted Services</strong> </a> <br> <span id="ms-rterangepaste-start"></span><em style="font-size:13.3333px;">Use Translate button to read in another language</em>​ <span id="ms-rterangepaste-end"></span><br> <strong style="font-family:Calibri;"> <br>What services is the Water Services Department providing by appointment only?<br>​<br></strong><strong style="font-family:Calibri;">Infrastructure Record Services - 8th Floor</strong><p><span style="font-family:Calibri;">Email <a target="_blank">IRSPUBLICCOUNTER.WSD@PHOENIX.GOV</a> or call <span style="background:white;color:black;">602-495-5601<br></span><strong>Assets and Development Planning – 8th Floor<br></strong></span><span style="font-family:Calibri;"><strong>Procurement and Bid Drop-Off Services - 9th Floor<br></strong></span><span style="font-family:Calibri;">For questions related to solicitations or procurement activities, please visit <a href="https://solicitations.phoenix.gov/" target="_blank">https://solicitations.phoenix.gov/</a><strong><br></strong></span></p><strong><br>What are my options to pay my bill?</strong> <br> <ul dir="" style=""> <li>City Services Pay Stations remain open for business</li> <li>Visit your local Chase Bank to pay in person</li> <li>Pay Online 24/7/365 at Phoenix.gov/PayOnline</li> <li>Pay Using the Telephone Messaging System 24/7/365 call (602) 262-6251 and follow the prompts<br></li> <li>Call Phoenix Customer Services Monday – Friday 8 a.m. to 5 p.m. at (602) 262-6251<br></li> </ul> <p> <strong>Is Phoenix's drinking water safe?</strong><br> Yes. The City of Phoenix disinfects drinking water prior to delivery to customers. We utilize multiple steps in our treatment process that physically remove and chemically inactivate viruses and bacteria, including the virus that causes COVID-19. According to the EPA, COVID-19 is a type of virus that is particularly susceptible to drinking water treatment processes. The city continuously monitors and test our water throughout the treatment process and distribution system to ensure its quality and safety.  </p> <p> <strong>Do I need to purchase bottled water?</strong><br> No. Phoenix Water Services will continue to deliver safe drinking water to your tap 24/7/365. </p> <p> <strong>Can the COVID-19 virus spread through sewerage systems? </strong><br> Th e World Health Organization has indicated that “there is no evidence to date that COVID-19 virus has been transmitted via sewerage systems, with or without wastewater treatment." </p><p> <a target="_blank" href="/newsroom/em-and-hs/1054"> See all City of Phoenix Impacted Services </a> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Help Stop Illegal Dumping into the Sewer System https://www.phoenix.gov/newsroom/water-services/1617Water Services11/13/2020 12:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1617/newsroom_water_041.PNGHelp Stop Illegal Dumping into the Sewer System <div class="ExternalClassA1D6FF55D15B4C13865C83B95077BD2C"><html>Dumping oil, fuel and solvents into the sewer harms the environment and can cause severe damage to your neighborhood. Illegal sewer dumping has become an increasingly large problem in Phoenix. Wrongdoers dump later at night or during low traffic times.<br><br> When someone illegally disposes of waste, the wastewater treatment plant may not be able to treat the water adequately leading to the discharge of solvents, fuels, and oils that can inhibit or kill the micro-organisms. These organisms are vital part of breaking down organic matter in the treatment process. <br><br> It can also cause permit exceedances that can lead to the City of Phoenix to be fined by Arizona Department of Environmental Quality (ADEQ) or the Environmental Protection Agency (EPA) costs that could be passed down to residents. <br><br> It affects everyone including the safety of workers. The sewer is not just a series of pipes. There are manholes, metering stations and sampling vaults that require employees to work in as confined space entrants. Fumes from fuels or solvents dumped in the sewer can be harmful to employees. <br><br> Wastewater treatment plants expend a lot more time, energy (electricity), and chemicals to treat wastewater containing fuel, oil, and solvents. The additional time needed to clean and treat illegally dumped substances is costly and can affect future costs for all residents. <br><br> <p>All fuels, solvents and oils must be recycled or hauled off and disposed of by a licensed waste hauling company. For more information on hazardous waste management visit: <a target="_blank" href="http://www.azdeq.gov/hazwaste">http://www.azdeq.gov/hazwaste</a></p> <p> <strong> <em>If you see someone illegally dumping in your neighborhood, please call 602-261-8000.</em> </strong> </p><p></p><strong><br>About Phoenix Water</strong> <br> The City of Phoenix Water Services Department is more than 100 years old and treats and distributes tap water to 1.7 million customers daily. Phoenix Water manages the city's sewer system and handles wastewater treatment operations for 2.5 million residents in five Valley cities. Infrastructure includes 7,050 miles of water lines, 4,935 miles of sewer lines, eight treatment plants, 52,000 fire hydrants and 98,216 manholes. Phoenix's water and sewer rates are among the lowest of comparable-sized cities nationwide. Our tap water supply is in very good shape due to decades of planning and multiple water sources. The city reuses nearly all of its wastewater on crops, wetlands, and energy production.<br><br><p>Facebook, Instagram, and Twitter: @PHXWater<br></p><p> </p><p><strong></strong></p><strong>Media Contact: </strong><br> Athena Sanchez<br>Public Information Officer, Phoenix Water <br>Cell: 602-621-0507<br><span style="background-color:window;color:windowtext;font-size:10pt;">Email: </span><a target="_blank" href="https://action.phoenix.gov/c1.pl?608086ccbd057ec33d3cf694325093d06cd16183e37dc76f5e4f5473d5470209" style="background-color:window;font-size:10pt;">athena.sanchez@phoenix.gov</a><br>​<br></html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water Debuts New Activity Book with Stormwater Hopperhttps://www.phoenix.gov/newsroom/water-services/1611Water Services11/6/2020 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1611/Newsroom_Water_039.pngPhoenix Water Debuts New Activity Book with Stormwater Hopper<div class="ExternalClassFD399D5EEAA74C3DACE9F8EDC4F48638"><html> <p>​<span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">Phoenix Water’s mascot, Hopper, is a friendly desert toad that represents stormwater education. In Hopper’s newly released activity book, <em>Hopper’s Stormwater Adventure</em>, students go on a journey to discover what happens to rainwater that flows into the storm drain. One of Hopper’s most important messages is that stormwater runoff flows untreated into washes, rivers, canals and retention or detention basins and it’s the community’s duty to protect the water.</span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"> </span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">The activity and coloring pages throughout the ten-page book teach students how to protect stormwater and prevent pollution in the storm drain. Hopper takes students through a maze to learn where stormwater goes on page three. On page six, students fill in the blank using a secret code teaching them how to protect stormwater. Students test their knowledge on pages seven and eight by selecting which Hopper is preventing stormwater pollution. By the end, students will know that only rain belongs in the storm drain!</span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"> </span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">The activity book is available for download on Phoenix Water’s digital education page, Water Education from the Cloud. In addition to Hopper’s activity book, the water education page offers water conservation resources for all ​ages including activity books for Phoenix Water mascots Wayne Drop and Loo Poo, games, learning videos for kids and adults, and lesson plans for the educators to use at home. The new webpage, launched this summer, provides fun, learning entertainment for the whole family.</span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"> </span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">Phoenix Water continues to add new content to the page t​hroughout the year. To download Hopper’s new activity book, and check out Phoenix Water’s digital education page, visit </span><a href="/waterservices/watercloud" target="_blank"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">phoenix.gov/watercloud</span></a><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">.</span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"> </span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">To learn more about stormwater in Phoenix, visit </span><a href="/waterservices/envservices/stormwater-program" target="_blank"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">phoenix.gov/stormwater</span></a><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">.</span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"> </span><br style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;"><span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;">And remember, only rain in the storm drain!</span><br></p> <p>​<br></p> <span style="font-weight:700;box-sizing:border-box;font-family:"segoe ui", segoe, tahoma, helvetica, arial, sans-serif;font-size:16px;">Media Contact: </span> <br style="box-sizing:border-box;font-family:"segoe ui", segoe, tahoma, helvetica, arial, sans-serif;font-size:16px;"> <span style="box-sizing:border-box;color:windowtext;background-color:window;font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;">Athena S​anchez</span> <br style="box-sizing:border-box;font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;"> <div style="box-sizing:border-box;"> <span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;">Public Information Officer, Phoenix Water <br style="box-sizing:border-box;">Cell: 602-621-0507</span> </div> <div style="box-sizing:border-box;font-family:"segoe ui", segoe, tahoma, helvetica, arial, sans-serif;font-size:16px;"> <span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;">Email: </span> <a style="background:transparent;transition:all 0.2s ease-in-out 0s;box-sizing:border-box;" href="https://action.phoenix.gov/c1.pl?608086ccbd057ec33d3cf694325093d06cd16183e37dc76f5e4f5473d5470209" target="_blank"> <span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;">athena.sanchez@phoenix.gov</span> </a> <span style="font-family:"Segoe UI", Segoe, Tahoma, Helvetica, Arial, sans-serif;font-size:10pt;">​​​</span> <br> <br> </div> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water Recognized by National Association of Clean Water Agencies for Continued Operational Excellence in Wastewater Treatment https://www.phoenix.gov/newsroom/water-services/1604Water Services11/4/2020 12:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1604/Newsroom_Water_03772.PNGPhoenix Water Recognized by National Association of Clean Water Agencies for Continued Operational Excellence in Wastewater Treatment <div class="ExternalClassA14360F800F346FB9392AC5FA9EB5D00"><html> Phoenix Water was honored this week by The National Association of Clean Water Agencies (NACWA) Peak Performance Awards. The NACWA recognized the City of Phoenix Water Services Department for continued environmental and operational excellence. <br><br> Phoenix Water's dedicated employees have earned 91st Avenue Wastewater Treatment Plant a Silver Award and 23rd Avenue Wastewater Treatment Plant a Platinum Award. The 23rd Avenue Wastewater Treatment Plant has received the Platinum Award for the last 11 years. <br><br> “To be honored amongst an impressive group of utilities contributing to water quality, makes me so proud. It's not an easy job to do but we know how valuable it is," said Nazario Prieto, Assistant Director Phoenix Wastewater Services. <br><br> NACWA is a nationally recognized leader in environmental policy, water quality, and ecosystem protection issues. The Peak Performance Award is presented to utilities for continuously providing outstanding clean water. This annual ceremony celebrates honorees who maintain permit compliance ensuring the safest treatment of water. <br><br>“Being recognized for 11 years in a row is pretty remarkable. This recognition wouldn't be possible without our staff who are committed to environmental responsibility and the community we serve," said Stuart Dalbey, Deputy Director for Phoenix Wastewater Treatment. <br><br>Phoenix Water received both Platinum and Silver Awards. <a target="_blank" href="https://www.nacwa.org/about-us/awards/peak-performance-awards/peak-past-honorees">Platinum Awards</a> recognize 100% compliance with permits over a consecutive five-year period. Silver Award are presented to facilities with less than 5 permit violations for the entire calendar year.<br><br> <strong>About Phoenix Water </strong> <br>The City of Phoenix Water Services Department is more than 100 years old and treats and distributes tap water to 1.7 million customers daily. Phoenix Water manages the city's sewer system and handles wastewater treatment operations for 2.5 million residents in five Valley cities. Infrastructure includes 7,050 miles of water lines, 4,935 miles of sewer lines, eight treatment plants, 52,000 fire hydrants and 98,216 manholes. Phoenix's water and sewer rates are among the lowest of comparable-sized cities nationwide. Our tap water supply is in very good shape due to decades of planning and multiple water sources. The city reuses nearly all of its wastewater on crops, wetlands, and energy production. <br><br> Facebook, Instagram, and Twitter: @PHXWater <br><br><br> <strong>About NACWA </strong> <br>For nearly 50 years, the National Association of Clean Water Agencies (NACWA) has been the nation's recognized leader in advancing sustainable and responsible policy initiatives that help shape a strong and sustainable clean water future. NACWA seeks to fulfill this mission through its national recognition/awards program, its clean water advocacy and communications, and its peer-to-peer utility network to share best practices from coast-to-coast. For more information, visit us at <a target="_blank" href="http://www.nacwa.org/">www.nacwa.org</a>.​​<br>​<br><br><strong>Media Contact: </strong><br><span style="background-color:window;color:windowtext;font-size:10pt;">Athena Sanchez</span><br><div>Public Information Officer, Phoenix Water <br>Cell: 602-621-0507</div><div>Email: <a target="_blank" href="https://action.phoenix.gov/c1.pl?608086ccbd057ec33d3cf694325093d06cd16183e37dc76f5e4f5473d5470209">athena.sanchez@phoenix.gov</a></div><div><br><br></div><p><br></p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water to Host Virtual Public Meeting Regarding the Drought Pipeline Project https://www.phoenix.gov/newsroom/water-services/1564Water Services10/14/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1564/newsroom_waterservices_036.jpgPhoenix Water to Host Virtual Public Meeting Regarding the Drought Pipeline Project <div class="ExternalClass0309B89AE252406CA2DFBD3BD7EF849B"><html> <p>​Phoenix Water invite the surrounding communities of the Drought Pipeline Project to attend a virtual public meeting. The project team will discuss the SR 51 To Bell Road 66" Waterline, upcoming construction schedule and third-party utility construction work. <br></p> <p>Two meeting options are available:<br></p> <ul> <li><a target="_blank" href="https://phoenixpublicmeetings.webex.com/phoenixpublicmeetings/onstage/g.php?MTID=e6848e75b2e815facedfb8190d67d0454">October 28, 2020 at 9:00 a.m.</a> </li> <li><a target="_blank" href="https://phoenixpublicmeetings.webex.com/phoenixpublicmeetings/onstage/g.php?MTID=ea2232d1eebd212b73fe09f1c9903cc2f">October 29, 2020 at 6:30 p.m.​</a> </li> </ul> <p>Visit <a title="" target="_blank" href="/waterservices/droughtpipeline">phoenix.gov/droughtpipeline</a> to register. A call-in option will be available. To request a reasonable accommodation be made available at these meetings, please contact the project staff at 602-235-2666 (TTY: 7-1-1) or email <a target="_blank" href="mailto:waterworks@phoenix.gov">waterworks@phoenix.gov</a>. Both meetings will offer the same information. </p> <p>“Now, more than ever, it is important that we continue to engage our residents in the work we are doing with our water system. This project is vital to our community. As the city grows and the pandemic is still ongoing, hosting the public meetings virtually will keep everyone safe and still allow for public participation," said Councilwoman Stark. </p> <p>Those who cannot attend the virtual public meetings are invited to view the meeting online. Materials will be available for viewing after the October 28, 2020. </p> <p>An individual virtual meeting with the project team is also available by calling the construction hotline at (602) 235-2666 or email at <a target="_blank" href="mailto:waterworks@phoenix.gov?subject=Individual%20Virtual%20Meeting%20Request">waterworks@phoenix.gov</a> to set an appointment.</p> <p>Visit <a target="_blank" href="/waterservices/droughtpipeline">phoenix.gov/droughtpipeline</a> to view information about the upcoming construction schedule and potential impacts.</p> <p> <strong>About the Drought Pipeline:</strong> Phoenix Water is building new pipelines and pump stations to ensure all customers will have access to safe, clean and reliable drinking water for generations to come. With shortages looming on the Colorado River, these improvements will provide a way to move more abundant water supplies to those areas at risk for shortage. ​<br></p> <div><strong>​Media Contact: </strong><br></div><div>Athena Sanchez<br>Public Information Officer, Phoenix Water <br>Cell: 602-621-0507</div><div>Email: <a href="https://action.phoenix.gov/c1.pl?608086ccbd057ec33d3cf694325093d06cd16183e37dc76f5e4f5473d5470209" target="_blank">athena.sanchez@phoenix.gov</a></div><p><br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water Celebrates Thank a Water Worker Day on September 23 https://www.phoenix.gov/newsroom/water-services/1519Water Services9/21/2020 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1519/Newsroom_Water_040.jpgPhoenix Water Celebrates Thank a Water Worker Day on September 23 <div class="ExternalClass25D68344F848471D95CC10314202C81F"><html> <span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">Phoenix Water will observe the statewide campaign Thank a Water Hero day on September 23 to salute the heroic service water workers provide. During a time when millions of Americans were under a stay-at-home order, thousands of water employees in Arizona continued to leave their homes to carry out the essential work that communities can’t live without.  </span><br style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"> </span><div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"> <br style=""> </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">This is the inaugural event in which Thank a Water Hero day will celebrate essential water workers across the state, is to honor the employees who provide the most valuable asset—water. </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"> <br style=""> </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">“Water and wastewater services are essential and fundamental aspects of a healthy and safe community. Like many critical professionals our Water Department employees are skilled experts who carry out their duties, largely invisible, even during a global pandemic. Their tireless work ensures that the basic infrastructure of or city including public health, public safety, the economy, education, transportation and environmental protection is seamlessly supported. They don’t think of themselves as heroes and don’t seek grand recognition but they deserve our appreciation, and we thank each of them,” said Councilwoman Thelda Williams who chairs the Transportation, Infrastructure and Innovation Subcommittee.</span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"> <br style=""> </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">This statewide event is intended to build public awareness about the hard work done by the employees of water and wastewater services. On this day, we will also educate residents on the benefits of clean, reliable and affordable water services. <br></span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"> <br style=""> </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">Let’s say thank you to water heroes! Participating cities and organizations include: Avondale, Chandler, El Mirage, Flagstaff, Gilbert, Glendale, Goodyear, Peoria, Queen Creek, Scottsdale, Surprise, Tucson, AMWUA, AZ Water Association, and EPCOR, Water Use it Wisely </span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">If you would like to learn more about Phoenix Water and how can honor Water Heroes, please contact us at <a href="/waterservices" target="_blank">Phoenix.gov/Water ​</a><br></span></div><div><strong style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"><br></strong></div><div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;"><strong style="">Media Contact: </strong><br></span></div> <div><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">Athena Sanchez<br>Public Information Officer, Phoenix Water <br>Cell: 602-621-0507</span></div><div><span style="font-family:Calibri;"><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">E</span><span style="background-color:window;color:windowtext;font-family:"Times New Roman", Times, serif;font-size:14.6667px;">mail: </span><a style="background-color:window;" href="https://action.phoenix.gov/c1.pl?608086ccbd057ec33d3cf694325093d06cd16183e37dc76f5e4f5473d5470209" target="_blank"><span style="font-family:"Times New Roman", Times, serif;font-size:14.6667px;">athena.sanchez@phoenix.gov</span></a><br style="font-size:14.6667px;"><br></span></div> <div>​<br></div> <p> <br> </p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water Partners with Arizona Department of Environmental Quality to Administer Operation Certification Exams https://www.phoenix.gov/newsroom/water-services/1468Water Services8/24/2020 7:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1468/Newsroom_Water_021.jpgPhoenix Water Partners with Arizona Department of Environmental Quality to Administer Operation Certification Exams <div class="ExternalClassCBA41CAD490946E996DF1B0B359B247E"><html> <p>​The COVID-19 pandemic has forced organizations to make changes and find new ways to ensure continuity of service to customers. Phoenix Water employees are essential and provide the lifeblood of our community. Many positions require Operator Certifications to meet state requirements and uphold Phoenix Water's mission of providing clean, reliable water and wastewater services. <br></p>Gateway Community College (GWCC) was offering testing for certifications on campus, but due to the pandemic, GWCC had to eliminate in-person classes and testing. The Operator Certification tests are required to be administered in person and proctored by a certified Association of Boards of Certifications organization.  <br><br>“Maintaining state certification is just as important in a pandemic. We realized we had to pivot quickly to keep our employees compliant so they can continue the important work they do to support our residents, businesses and their families" said Brandy Kelso, Assistant Director for Phoenix Water.<br><br>Phoenix Water transitioned to become a proctoring agency for the Arizona Department of Environmental Quality (ADEQ) Operator Certification exams. The partnership with ADEQ and the Association of Boards of Certifications to administer operator certification is just one of the innovative ways Phoenix Water continues to provide quality service to customers. <br><br>Many of our Phoenix Water employees are required to maintain Operator Certification in Water Distribution, Water Treatment, Wastewater Collections, and Wastewater Treatment to perform essential job functions. These certifications expire over time and require renewal. If employees are also hoping to promote to the next level position, certification is often required. <br><br>Now that Phoenix Water is administering the certification testing, all city of Phoenix employees and the general public can schedule a test at our 305 City Garage building in downtown Phoenix. The testing facility maintains social distancing protocols, limiting the number of people that can test at one time, and everyone is required to wear a mask. Since May 2020, 74 tests have been administered to internal employees and 50 tests have been administered to external candidates. <br><br>ADEQ's Operator Certification Program establishes guidelines to ensure that only certified operators make decisions about process control or system integrity that affects public health. The program sets minimum standards for certification and re-certification of the operators of drinking water and wastewater systems.<br><br>Classification and Grade Levels: <br>Water Distribution Exam — Grade 1, 2, 3, 4 (D) <br>Water Treatment Exam — Grade 1, 2, 3, 4 (T) <br>Wastewater Treatment Exam — Grade 1, 2, 3, 4 (W) <br>Wastewater Collections Exam — Grade 1, 2, 3, 4 (C)<br><br><br>For more information visit: <span id="ms-rterangepaste-start"></span><span style="line-height:107%;font-family:Calibri;font-size:14.6667px;"><a href="/waterservices/testing" target="_blank"><span style="line-height:107%;font-family:Calibri;font-size:14.6667px;">phoenix.gov/waterservices/testing</span></a></span><span style="line-height:107%;font-family:Calibri;font-size:14.6667px;"></span><span style="font-family:Calibri;font-size:14.6667px;">​</span><span id="ms-rterangepaste-end"></span><br><br><br><p><br></p></html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept
Phoenix Water Seeking to Hire Over 40 Critical Positions https://www.phoenix.gov/newsroom/water-services/1417Water Services7/27/2020 4:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1417/IMG_9106.JPGPhoenix Water Seeking to Hire Over 40 Critical Positions <div class="ExternalClassB33C89B5A7964BE082643EAE9A51A0CB"><html> <p>​Phoenix Water is hiring over 40 Utility Technician and Utility Technician Trainee positions. If you've ever thought about a career with the City of Phoenix but don't know how to get started, now's your opportunity. The Utility Technician and Utility Technician Trainee positions offer on-the-job training. <br></p> <p>Technicians and Trainees receive guidance and direction from a Senior Utility Technician, and assigned duties will increase in scope and difficulty as the 12-month structured program progresses.</p> <p>Prior to the COVID-19 pandemic, Phoenix Water hosted a series of Water Distribution and Collection hiring events inviting 150-200 people to attend. Only the most qualified applicants, as determined by the qualifications section of the job description, were invited to the hiring events. At the event, prospects would be tested in various areas. If the applicants passed, they would interview with staff, in hopes of receiving an on the spot conditional offer for the Utility Technician or Utility Technician Trainee position. The last event was planned for March 19, 2020, but was canceled. </p> <p>Due to COVID-19, staff has transitioned to a virtual interview process for potential employees. Phoenix Water developed tools and resources that are accessible online. After prospects apply for the position online, qualified participants will be placed on an eligible list. Applicants will be contacted via email and asked to review a ten-minute-long video depicting the hard work that the Technician and Trainee position requires. Then applicants will be asked to respond by a specific date, stating their interest in the position. </p> <p>The next steps are a written questionnaire that includes a tool identification quiz and true or false, multiple-choice, and open-ended questions. This questionnaire will help identify those applicants ready for the next steps. The applicants will be required to pass the Written Office Proficiency Assessment & Certification (OPAC) assessment. After applicants pass the OPAC assessment, they will receive a conditional job offer contingent upon successful completion of the background process that all City of Phoenix employees are required to pass. </p> <p>The virtual process is a new way of going through the hiring procedure is still efficient and effective despite not being able to host large scale, in-person events. If you are a hard worker with a positive attitude and willing to earn certifications, you are encouraged to apply at <a target="_blank" href="/waterservices/employment">phoenix.gov/water/employment</a></p> <p>Phoenix Water is also hiring other critical positions, listed below.</p> <p></p> <p> <strong></strong></p><strong>Positions close 7/27/2020:</strong><br>Chemist I (Critical Position) <br>Support Services Aide <br><br><strong>Positions close 8/3/2020:</strong><br>Utility Technician Trainee (40 + positions available)<br><br><strong>Positions close 8/10/2020: </strong> <br>Industrial Maintenance Mechanic<br>Water Systems Operator  <br>Water Services Process Control Manager <br>Supplies Supervisor Planner II<br><br><strong>Positions close 8/10/2020: </strong> <br>Safety Analyst I <br>Customer Service Representative <br><br> <p> </p> <p>For a full list of opportunities within the City of Phoenix, please visit <a target="_blank" href="/hr/current-jobs/">phoenix.gov/employment​</a> <br></p> <p><em>Story updated 7/27/2020: Utlility Technician Trainee position closes now on 8/3/2020. </em><br></p> </html></div>https://www.phoenix.gov/waterservicesNewswater-servicesWater Dept

 

 

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