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Phoenix Sky Harbor Launches Virtual Checkpoint Queuing Program for Airport Passengershttps://www.phoenix.gov/newsroom/aviation/2255Aviation3/1/2022 6:20:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2255/newsroom_aviation_079.jpgPhoenix Sky Harbor Launches Virtual Checkpoint Queuing Program for Airport Passengers<div class="ExternalClass1489326E2AFC4FE1BD7A4DC59AC809C2"><html> <p> <strong>PHX RESERVE lets you Save Your Place. Reduce Your Wait.</strong> <br> </p> <p> <br></p> <p>PHOENIX – America's Friendliest Airport® has partnered with Copenhagen Optimization and CLEAR to offer free reservations for TSA Security Checkpoint lines, helping travelers to manage their trips and eliminate uncertainty and stress over how long it will take to wait in line for security.<br></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">The new pilot program, PHX RESERVE, gives passengers the ability to schedule a specific time to get in the TSA Security Checkpoint line. Reservations can be made up to three days before a passenger's flight, and they will use a dedicated entry point to the security checkpoint. Using the program is free.</span> <br> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">The pilot program will initially be available in Terminal 3 beginning March 1.</span> <br> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">“We are proud Sky Harbor can offer another great service to our customers to make their travels easier and more flexible," said Chad Makovsky, Director of Aviation Services for the City of Phoenix Aviation Department. “What's good for our passengers and guests is good for the air travel industry as a whole."</span> <br> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">“Virtual Queuing is a key step towards the smart and digitalized airport, where we leverage data to create new opportunities for passengers, airlines, and airports," said Kasper Hounsgaard, CEO of Copenhagen Optimization. “Together with Sky Harbor, we enable a more efficient operation and provide the foundation for the seamless passenger journey."</span> <br> </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">“Now more than ever, travelers want a better and more predictable airport experience, and together with Sky Harbor, PHX RESERVE is providing just that," said Michael Twersky, GM Virtual Queuing, CLEAR. “We are thrilled to partner with Sky Harbor and bring this exciting new technology to their passengers - who can travel stress free knowing they can reserve a spot in security ahead of time."</span> <br> </p> <p>Reservation times can be made for between 60 minutes and four hours before a passenger's flight. The dedicated PHX RESERVE Security entry point will be available between 4 a.m. and 3 p.m. Passengers traveling as a group (up to 10) can also reserve an appointment as one. </p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Travelers should plan ahead and make their reservations in advance. Reservations can be made </span> <span style="background-color:window;color:windowtext;font-size:10pt;">online up to 72 hours in advance of flight departure. Learn more about PHX RESERVE by going to </span> <a style="background-color:window;font-size:10pt;" href="https://www.skyharbor.com/PHXReserve" target="_blank">skyharbor.com/PHXReserve</a> <span style="background-color:window;color:windowtext;font-size:10pt;">.</span> <br> </p> <p> <br></p> <p> <strong>Phoenix Sky Harbor International Airport, America's Friendliest Airport®</strong>, has an annual economic impact of more than $38 billion. Before the COVID-19 pandemic, approximately 1,200 aircraft and more than 125,000 passengers arrived at and departed from Sky Harbor every day. PHX Sky Harbor is funded with airport revenue. No tax dollars are used to support the airport.<br></p> <p> <br></p> <p> <strong>About Copenhagen Optimization</strong> <br> </p> <p>Denmark-based Copenhagen Optimization is a leading provider of software and consultancy focused on airports' operational planning and execution activities. Copenhagen Optimization has grown quickly since its founding in 2014 and is now working with more than 50 airports across the world on all aspects of the airport operation. Embracing the latest best practice within machine learning and cloud-based software, Copenhagen Optimization delivers substantial value with its intelligent and intuitive Better Airport® solution. For more information, visit <a href="https://urldefense.com/v3/__http:/www.copopt.com__%3b%21%21LkjWUF49MRd51_ry%21PqLR9SRmwG6rxBn2If99pZOdii9BJdH3uAd6P22R-AOCmoqWoiPvBMpbjfB6g387rQ6BAeKAig$" target="_blank">www.copopt.com [copopt.com]</a>.</p> <p> </p> <p> <strong>About CLEAR </strong> <br> </p> <p>With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With more than 8 million members and 100+ partners across the world, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.<br></p> <br> </html></div>https://www.phoenix.gov/aviationNewsaviationAviationMain Aviation PIO MailskyharborPIO@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/8/Aviation2.pngPHXSkyHarbor

 

 

Phoenix Police Chief Outlines Progress on Council Initiated Improvementshttps://www.phoenix.gov/newsroom/city-manager/3298City Manager12/11/2024 2:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3298/FullSizeRender.jpgPhoenix Police Chief Outlines Progress on Council Initiated Improvements<div class="ExternalClass59029C0FAA81413CAC0B3E7445B8D284"><html> <p><span style="font-size:14.6667px;"> </span><span style="background-color:window;color:windowtext;font-size:14.6667px;">Under the leadership of the </span><a target="_blank" href="/mayorcouncil" style="background-color:window;"><span style="font-size:14.6667px;">Phoenix City Council</span></a><span style="background-color:window;color:windowtext;font-size:14.6667px;">, the Phoenix Police Department has begun making significant improvements to policy, training and procedure. On Wednesday, December 10, 2024, Interim Police Chief Michael Sullivan and Executive Assistant Chief Dennis Orender presented Council with an update on the improvements made thus far, the initiatives in progress, and plans for future enhancements to public safety.</span></p> <p></p> <p><span style="font-size:14.6667px;">“The Council and I appreciate Chief Sullivan's work to help bring about important changes to our police department and to continue fostering additional accountability, transparency and public trust with our community. Today's update shows we are making real progress on the recommendations the Council and I passed in September, and I look forward to seeing more of our initiatives move forward in the coming months," Mayor Kate Gallego said.</span></p> <p><span style="font-size:14.6667px;"> <span style="background-color:window;color:windowtext;">The community will play a significant role in developing the plans for these improvements, with all major policy changes undergoing a period of public comment before finalization. The most recent example of this practice included sending out a draft of the new First Amendment Facilitation and Management Policy in late October. The Police Department received 72 comments from the public over a 30-day timeframe, and City staff are analyzing those suggestions before implementing the policy. The final draft of this policy is set to be completed by March, 2025.</span></span></p> <p></p> <p><span style="font-size:14.6667px;"> <span style="background-color:window;color:windowtext;">“</span><span style="background-color:window;color:windowtext;">We are committed to enhancing the service we provide to this community, and I hope this presentation shows we are serious about the work," Interim Chief Sullivan said in City Council Chambers.</span></span></p> <p></p> <p> </p> <p> <strong>Completed Initiatives</strong> </p> <p><span style="font-size:14.6667px;">The first part of the presentation focused on direction from Mayor Kate Gallego and City Council that have been completed in the less than three-months since being approved. These projects include:</span></p> <ul> <li><span style="font-size:14.6667px;">Implementation of a policy requiring all public-facing officers, including those in the Special Assignments Unit (SAU) to be outfitted with and use body-worn cameras.</span></li> <li><span style="font-size:14.6667px;">A new draft First Amendment Facilitation and Management Policy.</span></li> <li><span style="font-size:14.6667px;">Convert temporary positions in the </span><a target="_blank" href="/solutions"><span style="font-size:14.6667px;">Office of H​omeless Solutions</span></a><span style="font-size:14.6667px;"> (OHS) to permanent roles.</span></li> <li><span style="font-size:14.6667px;">Create four additional civilian positions to make up a compliance analyst team.</span></li> </ul> <p> </p> <p> <strong>In-Progress Improvements</strong> </p> <p><span style="font-size:14.6667px;">Phoenix City Council was presented with updates on many of the initiatives they approved that are currently in progress. Interim Chief Sullivan and Executive Assistant Chief Orender provided estimates and goals for when these projects will be finalized. The timeline for each in-progress enhancement can be found in the presentation itself, on the City's </span><a target="_blank" href="/police/doj"><span style="font-size:14.6667px;">DOJ website.</span></a></p> <ul> <li><span style="font-size:14.6667px;"> <strong style="">Technology:</strong> Explore and begin implementing a new technology which helps those calling 9-1-1 get the help they need more quickly. A new voice activated intelligence system has been approved that will answer roughly 30% of non-emergency calls and free up 9-1-1 call takers to answer emergency calls faster.<br style=""></span></li> <li><span style="font-size:14.6667px;"> <strong style="">Professional Standards Bureau:</strong> The department is focused on several improvements to PSB. Work is underway on updating requirements to provide clear standards on the thoroughness of investigations, improve training for PSB staff, ensure use of force investigations explore whether an officer considered de-escalation strategies and tactics, review all aspects of an incident not just those in the scope of the initial complaint, and provide a written response to any citizen complaint explaining the findings. The Department is also developing a process where if the Chief imposes any employee discipline that is less than what is recommended by the Disciplinary Review Board, it will first have to be approved by the City Manager. </span></li> <li><span style="font-size:14.6667px;"> </span><strong style="font-size:14.6667px;">Oversight:</strong><span style="font-size:14.6667px;"> Efforts are underway right now to revise the Memorandum of Understanding between Police and the </span><a target="_blank" href="/accountability"><span style="font-size:14.6667px;">Office of​ Accountability and Transparency.</span></a><span style="font-size:14.6667px;"> The Department is also implementing systems to provide written updates every three months to both the City Council and the Civilian Review Board on public safety reforms. </span></li> <li><span style="font-size:14.6667px;"> <strong style="">Interaction with the Community:</strong> The Phoenix Police Department has several enhancements underway to improve interactions with various segments of the community. This includes a compliance framework for all vehicle and pedestrian stops, creating a clear policy on interactions with youth, developing cultural competency training, and making it easier to report complaints of police misconduct with a new hotline.</span></li> <li><span style="font-size:14.6667px;"> <strong style="">Vulnerable Populations:</strong> In 2025, the Phoenix Fire Department's Community Assistance Program (CAP) will have 24/7 coverage to assist those needing mental or behavioral health support when calling 911. The Police Department will also adopt policies on unattended property to align with those adopted by the Office of Homeless Solutions (OHS).</span></li> </ul> <p> <strong>Upcoming Improvements</strong> </p> <p><span style="font-size:14.6667px;">Executive Assistant Chief Dennis Orender presented a plan and timelines for improvement initiatives that will be upcoming. The timeline for each of the below in-progress enhancements can be found in the presentation itself, on the City's </span><a target="_blank" href="/police/doj"><span style="font-size:14.6667px;">DOJ w​ebsite.</span></a></p> <p> <strong style="background-color:window;color:windowtext;font-size:14.6667px;">       Oversight</strong> </p> <ul> <li><span style="font-size:14.6667px;">Update City Council and Civilian Review Board every six months on PD's compliance with OAT recommendations.<br style=""></span></li> <li><span style="font-size:14.6667px;">The newly created compliance team will regularly audit a sample of police reports to ensure officers are correctly applying the Fourth Amendment.</span></li> </ul> <p></p> <p> <strong style="color:windowtext;font-size:14.6667px;background-color:window;">       Accountability</strong> </p> <ul> <li><span style="font-size:14.6667px;">Police will provide a thorough and complete analysis and rationale for investigative findings and conclusions.</span></li> <li><span style="font-size:14.6667px;">Professional Standards Bureau (PSB) will set and publish clear deadlines for completing investigative reports.</span></li> <li><span style="font-size:14.6667px;">The Police Department will adopt clear standards and accountability measures for PSB investigators, supervisors and Commanders to ensure that all potential law and policy violations are full investigated.</span></li> <li><span style="font-size:14.6667px;">PSB will collect and record data for all citizen complaints, including the nature of the complaint and precinct and officer(s) involved. </span></li> </ul> <strong style="background-color:window;color:windowtext;font-size:14.6667px;">       Resource Deployment</strong> <br> <ul> <li><span style="font-size:14.6667px;">Adopt policies to allow the Crisis Intervention team to prioritize urgent/time-sensitive matters.</span></li> <li><span style="font-size:14.6667px;">Explore additional services to be provided by civilian staff, rather than sworn Police Department employees.</span></li> <li><span style="font-size:14.6667px;">Train officers on best use of crisis intervention resources as well as services provided by Cap and OHS.</span><br></li> </ul> <strong style="font-size:14.6667px;background-color:window;color:windowtext;">       Training</strong> <br> <ul> <li><span style="font-size:14.6667px;">Develop biennial training plan for Crisis Intervention Officers.</span></li> <li><span style="font-size:14.6667px;">Enhance customer service training for all personnel that interacts with the public. </span></li> </ul> <p> <span style="font-size:14.6667px;"> <strong>       Vulnerable Persons</strong> </span> </p> <ul> <li><span style="font-size:14.6667px;">Continue to explore and expand youth prevention programming.</span></li> <li><span style="font-size:14.6667px;">Create policies in relation to interactions, use of force, consensual contacts, and interviews and interrogations with vulnerable persons.</span></li> </ul> <p> </p> <p> <strong>Future Community Feedback</strong> </p> <p><span style="font-size:14.6667px;">It is now standard practice for the Phoenix Police Department to open up a public input portal for all major policy revisions. The Following policies that the City of Phoenix is planning to send out for community input in the near future as follows. </span></p> <ul> <li><span style="font-size:14.6667px;">Data Collection Policy following stop, searches, and arrests.</span></li> <li><span style="font-size:14.6667px;">Canine Policy</span></li> <li><span style="font-size:14.6667px;">City of Phoenix Permitting process</span></li> <li><span style="font-size:14.6667px;">Youth Interactions Policy</span></li> <li><span style="font-size:14.6667px;">Unattended Property Policy</span></li> <li><span style="font-size:14.6667px;">Seized and Impounded Property Policy</span></li> <li><span style="font-size:14.6667px;">Systems of Accountability Policies</span></li> </ul> <p> <br></p> <p> <strong>Watch the Presentation</strong> </p> <p><span style="font-size:14.6667px;">To watch the entire presentation to Phoenix City Council from December 10, 2024, visit the link below.</span></p> <h1 style=""> <a target="_blank" href="https://www.youtube.com/watch?v=wFT98yoUn6I&t=1s"> <strong style="font-size:17.3333px;">Phoenix City Council Work Study Session and Policy Meeting - December 10, 2024</strong> </a> </h1> <p>​ </p> <span id="ms-rterangepaste-end"></span> <p> <br> </p> </html></div>https://www.phoenix.gov/citymanagerNews
City of Phoenix Christmas Holiday Noticehttps://www.phoenix.gov/newsroom/city-manager/3116City Manager12/9/2024 5:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3116/Newsroom_CityHall.jpgCity of Phoenix Christmas Holiday Notice<div class="ExternalClass8F7CB7ED32794FA9BA2A42EB2C3A61D1"><html> <p></p><p>City of Phoenix offices will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024 in observance of the Christmas holiday. Here's how City services are affected:  </p><p><strong></strong></p><p><strong></strong></p><p></p><p><strong></strong></p><p><strong></strong></p><p><strong>Solid Waste Collection:</strong> Curbside collection will not be provided on <strong>Christmas Day</strong> (Wednesday, December 25). Solid waste collections will be pushed back by one day, starting with Wednesday's collections being provided on Thursday, December 26 and ending with Friday's collections being provided on Saturday, December 28.</p><p><strong>Transfer Stations:</strong> Both the 27th Ave. and North Gateway transfer stations will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25.</p><p><strong>Public Works Customer Contact Center:</strong> The Contact Center will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. It will reopen at 7 a.m. on Thursday, Dec. 26. Residents can call 602-262-6251.​<br></p><p><strong></strong><strong></strong><strong>Library:</strong> All Phoenix Public Library locations will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. Visit <a href="https://www.phoenixpubliclibrary.org/" target="_blank">phoenixpubliclibrary.org</a> for more details. Phoenix Public Library book drops and digital/eResources are available 24/7.<br></p><p><strong>Parking Meters:</strong> All parking meters are enforced 8 a.m. to 10 p.m. daily, including weekends and holidays.   </p><p><strong></strong><span id="ms-rterangepaste-start"></span><strong></strong><strong></strong><strong></strong><strong>Parks and Recreation Facilities:</strong> City of Phoenix Community centers will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. Parks and trails will be open for regular hours, but please review “<a href="/parks/trails" target="_blank">Take a Hike. Do it Right</a>." safety guidelines before visiting a trail.<span id="ms-rterangepaste-end"></span></p><p><strong></strong><strong></strong><strong>S'edav Va'aki Museum</strong> will closed be on both Tuesday, December 24 and Wednesday, December 25, 2024.  </p><p><strong></strong><strong></strong><strong></strong><strong></strong><strong>Public Transit:</strong> On Tuesday, Dec. 24 both bus and light rail will operate on a weekday schedule with no Express or RAPID bus service. Customer Service will be open 6 a.m. to 8 p.m. On Wednesday, Dec. 25 both bus and light rail will operate on a Sunday schedule and Customer Service is closed. The following public transit centers will also be closed: Ed Pastor, Sunnyslope and Central Station. Check valleymetro.org for schedules. </p><p><strong></strong><span id="ms-rterangepaste-start"></span><strong></strong><span id="ms-rterangepaste-start"></span><strong>Dial-a-Ride service</strong> will be available, by reservation, between 5 a.m. to 11 p.m on Dec. 24 and 25. To learn more about the Dial-a-Ride service, visit <a href="/dial-a-ride" target="_blank">Phoenix.gov/dial-a-ride</a>.   ​<span id="ms-rterangepaste-end"></span>  ​<span id="ms-rterangepaste-end"></span> </p><p><strong></strong></p><p><strong>Phoenix Sky Harbor International Airport:</strong> If you plan to park at the airport, reserve your parking in advance. Book your parking at <a target="_blank" href="https://www.skyharbor.com/parking/">skyharbor.com/parkphx</a>. Come early even if you have a reservation.</p><p>Passengers can view security checkpoint wait times on <a target="_blank" href="https://skyharbor.com/">skyharbor.com</a> or on one of the flight information display boards in each terminal. You can use any security checkpoint in Terminal 4 to access any gate.   </p><p>The PHX Reserve program allows guests to schedule a specific time for their TSA security screening. All you need to do is reserve your time and show up at your assigned checkpoint at your appointment time. Register at <a target="_blank" href="https://skyharbor.com/phxreserve">skyharbor.com/phxreserve</a>.   </p><p>Confirm flight status with your airline before heading to the airport, then give yourself plenty of time. Arrive at the airport at least two hours before your flight departs if you are flying domestically, three hours if you are flying internationally.   </p><p>Finally, look for Navigators dressed in purple. Navigator volunteers serve all over the Airport by providing directions, information, and friendly assistance. They serve as a welcoming presence to more than 130,000 passengers each day, truly making it America's Friendliest Airport®.<br></p></html></div>https://www.phoenix.gov/citymanagerNews
S'edav Va'aki Museum Appoints New City Archaeologisthttps://www.phoenix.gov/newsroom/sedav-vaaki-museum/3296S’edav Va’aki Museum12/6/2024 9:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3296/CityArchaeologist_SVM_001.jpgS'edav Va'aki Museum Appoints New City Archaeologist<div class="ExternalClassBF6935888A844CE3B76D6FDD1FEB1997"><html> <p dir="ltr" style="text-align:left;">​<span style="background-color:window;color:windowtext;font-size:10pt;">​S'e</span><span style="background-color:window;color:windowtext;font-size:10pt;text-decoration-line:underline;">d</span><span style="background-color:window;color:windowtext;font-size:10pt;">av Va'a</span><span style="background-color:window;color:windowtext;font-size:10pt;">ki Museum is pleased to announce the appointment of Dr. Christopher W. Schwartz, Ph.D., RPA as the new City of Phoenix Archaeologist. Dr. Schwartz moved to Phoenix in 2001 from Rancho Palos Verdes, California and has lived in Arizona ever since. He attended Arizona State University, where he earned B.S., M.A., and Ph.D. degrees in Anthropology with a specialization in Archaeology. He has conducted archaeological work in Arizona and New Mexico, as well as in the Mexican States of Sonora, Chihuahua, Zacatecas, and México. ​</span></p><p></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">After completing his Ph.D. in Anthropology, Dr. Schwartz was a postdoctoral researcher at Arizona State University and lecturer at Northern Arizona University.  His academic research examines the social impacts of long-distance exchange and long-term human-animal relationships in pre-Hispanic North America and has been funded by various institutions, including the National Science Foundation, National Endowment for the Humanities, and the Society for American Archaeology. ​He works primarily in the U.S. Southwest and Northern Mexico and specializes in zooarchaeology, isotopic systems, and Geographical Information Systems. He is the lead editor of </span><em style="background-color:window;color:windowtext;font-size:10pt;">Birds of the Sun: Macaws and People in the Pre-Hispanic U.S. Southwest and Mexican Northwest</em><span style="background-color:window;color:windowtext;font-size:10pt;">, published by the University of Arizona Press. He has won various awards for scholarship and teaching, most recently including the 2021 Powers Prize at the Pecos Conference and the 2022 Book Subvention Award from the Arizona Archaeological and Historic Society.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Most recently, Dr. Schwartz has been leading a cultural resources department for a private company. He was responsible for the management of more than $3 million of cultural resources projects, oversight of archaeological field operations, compliance and report preparation, and the management and development of a team of 14 archaeologists and specialists.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">When he's not out doing archaeology, you can find him on the soccer field, on the trails, or enjoying a cup of coffee with a good book.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">We are excited to welcome Dr. Schwartz to the Museum and to City Archaeology on December 9, 2024</span><span style="background-color:window;color:windowtext;font-size:10pt;">​</span></p> <p> <br> </p> </html></div>https://www.phoenix.gov/parks/arts-culture-history/sedav-vaakiNews

 

 

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