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City of Phoenix Enacts Changes to City Services as Response to Coronavirushttps://www.phoenix.gov/newsroom/em-and-hs/1032Emergency Management & Homeland Security3/13/2020 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1032/Coronavirus_PHXNewsroom.jpgCity of Phoenix Enacts Changes to City Services as Response to Coronavirus<div class="ExternalClass4D598E20ADEF4656AFCDEB9FEEC6E3A6"><html> <h3> <a href="/newsroom/em-and-hs/1054" target="_blank">Please See Updated Information About Impacted Services</a> <br> </h3>The information on this page was valid at time of publication, but is now outdated. Please see the <a href="/newsroom/em-and-hs/1054" target="_blank">current City of Phoenix Impacted Service page for up-to-date information.​</a><br><br><br><br><br style="color:rgb(127, 127, 127);"><br style="color:rgb(127, 127, 127);"><span style="color:rgb(127, 127, 127);">In response to worldwide developments surrounding the Coronavirus, including the President of the United States declaring a national emergency, the city of Phoenix is taking action to ensure the safety and well-being of Phoenix's residents, businesses, visitors and its own employees. </span><br style="color:rgb(127, 127, 127);"><br style="color:rgb(127, 127, 127);"><span style="color:rgb(127, 127, 127);">These actions are the result of lengthy discussions with city leaders from all departments and at all levels. These decisions were also made based on guidance from the Centers for Disease Control and Prevention, the Arizona Department of Health Services and the Maricopa County Public Health Department. The goal is to reduce the possibility of community spread of Coronavirus by reducing large group gatherings and encouraging the use of “social distancing."</span><br style="color:rgb(127, 127, 127);"><br style="color:rgb(127, 127, 127);"><strong style="color:rgb(127, 127, 127);">EFFECTIVE IMMEDIATELY:</strong><br style="color:rgb(127, 127, 127);"><br style="color:rgb(127, 127, 127);"><strong style="color:rgb(127, 127, 127);">Temporary closures, suspensions and cancellations:</strong><br style="color:rgb(127, 127, 127);"><ul><li><span style="color:rgb(127, 127, 127);">Human Services:</span></li><ul><li><span style="color:rgb(127, 127, 127);">All 15 city Senior Centers are closed: details on lunch service will be provided to each Senior Center member</span></li><li><span style="color:rgb(127, 127, 127);">VITA – Volunteer Income Tax Assistance Program: Details on which locations are closed will be on the city website </span><a target="_blank" href="/"><span style="color:rgb(127, 127, 127);">Phoenix.gov</span></a></li><li><span style="color:rgb(127, 127, 127);">Head Start home visits are suspended</span></li></ul><li><span style="color:rgb(127, 127, 127);">Parks & Recreation: All classes and programs at recreation and community centers are suspended, although community centers remain open. This includes: </span></li><ul><li><span style="color:rgb(127, 127, 127);">Youth and Adult Sports Leagues </span></li><li><span style="color:rgb(127, 127, 127);">Adaptive Recreation </span></li><li><span style="color:rgb(127, 127, 127);">PAC Afterschool programs located in school districts that have suspended school operations</span></li></ul><li><span style="color:rgb(127, 127, 127);">All Library in-branch programs are either suspended or cancelled during this time, although buildings remain open</span></li><li><span style="color:rgb(127, 127, 127);">Office of Youth and Education's AARP literary programs are cancelled</span></li><li><span style="color:rgb(127, 127, 127);">Community Meetings and Outreach Events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time</span></li><li><span style="color:rgb(127, 127, 127);">Large gatherings: It is recommended that all large gatherings on city property be postponed </span></li><li><span style="color:rgb(127, 127, 127);">The Convention Center, Municipal Court and Aviation will make business decisions based on their contractual or other oversight governance</span></li><li><span style="color:rgb(127, 127, 127);">In-person Service Offered at City Facilities: Recommendations are to use as much online services as possible where available</span></li><li><span style="color:rgb(127, 127, 127);">Other than Senior Centers, all city facilities are currently open</span></li></ul><strong style="color:rgb(127, 127, 127);">The following areas are open, but being evaluated daily:</strong><br style="color:rgb(127, 127, 127);"><ul><li><span style="color:rgb(127, 127, 127);">City Hall and other city facility services </span></li><li><span style="color:rgb(127, 127, 127);">Libraries</span></li><li><span style="color:rgb(127, 127, 127);">Parks recreation centers </span></li><li><span style="color:rgb(127, 127, 127);"><span style="">City Services Customer Pay Stations</span><br style=""></span></li><li><span style="color:rgb(127, 127, 127);">Family Advocacy Center </span></li><li><span style="color:rgb(127, 127, 127);">One Stop Career Services </span></li><li><span style="color:rgb(127, 127, 127);">City Council meetings and Boards and Commission meetings including limitations on public attendance</span></li></ul><strong style="color:rgb(127, 127, 127);">City services currently continuing to operate:</strong><br style="color:rgb(127, 127, 127);"><ul><li><span style="color:rgb(127, 127, 127);">Online services </span></li><li><span style="color:rgb(127, 127, 127);">Police, Fire and 911 </span></li><li><span style="color:rgb(127, 127, 127);">Trash and recycling services </span></li><li><span style="color:rgb(127, 127, 127);">Water and wastewater </span></li><li><span style="color:rgb(127, 127, 127);">Planning and Development services </span></li><li><span style="color:rgb(127, 127, 127);">Public Transit including Dial-a-Ride </span></li><li><span style="color:rgb(127, 127, 127);">Street Maintenance </span></li><li><span style="color:rgb(127, 127, 127);">Finance and Procurement </span></li><li><span style="color:rgb(127, 127, 127);">Human Resources </span></li><li><span style="color:rgb(127, 127, 127);">Outdoor city parks </span></li></ul><span style="color:rgb(127, 127, 127);">The following resources are available for the public to keep connected with essential city services:</span><br style="color:rgb(127, 127, 127);"><ul><li><a target="_blank" href="/newsroom"><span style="color:rgb(127, 127, 127);">Phoenix.gov/Newsroom</span></a><span style="color:rgb(127, 127, 127);">: The city's own news website where updates will be posted as they happen.</span><br style="color:rgb(127, 127, 127);"></li><li><span style="color:rgb(127, 127, 127);">Social Media: Information will be updated regularly on </span><a target="_blank" href="https://www.facebook.com/cityofphoenixaz"><span style="color:rgb(127, 127, 127);">Facebook</span></a><span style="color:rgb(127, 127, 127);"> and </span><a target="_blank" href="https://www.twitter.com/cityofphoenixaz"><span style="color:rgb(127, 127, 127);">Twitter</span></a></li><li><a target="_blank" href="/atyourservice"><span style="color:rgb(127, 127, 127);">Phoenix.gov/AtYourService</span></a><span style="color:rgb(127, 127, 127);">: The city's online portal to access and make requests for many city services.​</span><br style="color:rgb(127, 127, 127);"></li><li><a target="_blank" href="/"><span style="color:rgb(127, 127, 127);">Phoenix.gov</span></a><span style="color:rgb(127, 127, 127);">: The homepage for all Phoenix departments </span></li><li><a target="_blank" href="/phxtv?FilterCategory=Title&FilterValue=PHXTV%20Live%20Stream&"><span style="color:rgb(127, 127, 127);">Phoenix.gov/PHXTV</span></a><span style="color:rgb(127, 127, 127);">: The city's 24-hour streaming service broadcasting programming from PHXTV, the city's own TV channel.​</span><br style="color:rgb(127, 127, 127);"></li><li><span style="color:rgb(127, 127, 127);">311 Assistance: The city has activated a 311-system to answer questions. People should call 602-262-3111</span></li></ul><p><span style="color:rgb(127, 127, 127);">In addition, the city's Human Resources Department is working with departments to encourage teleworking for city staff where applicable. </span><br style="color:rgb(127, 127, 127);"><br style="color:rgb(127, 127, 127);"><span style="color:rgb(127, 127, 127);">The City's Office of Emergency Management continues to monitor the Coronavirus health emergency around the clock and will provide updates to city customers as they become available.​​</span><br style="color:rgb(127, 127, 127);"><br></p></html></div>https://www.phoenix.gov/emergencyNewsem-and-hsCity of Phoenix Coronavirus GraphicEM & HS#ReadyPHX #PublicHealth #MaricopaHealthy @AZDHSPublic Health, Coronavirus, OSHEM, COVID-19, CDCMatt Heil602-697-7954602-534-0108matthew.heil@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/5/Matt_Heil.jpgPHX Communications Office 602-262-7177contactus@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/47/CommOffice2.pngCityofPhoenixAZ

 

 

City of Phoenix Impacted Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security4/2/2020 6:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/Coronavirus_Impact.pngCity of Phoenix Impacted Services Update<div class="ExternalClassF63A14CE63564938A3BEE4FB10DBEF57"><html> <p> <span id="ms-rterangepaste-start"></span> <a target="_blank" href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf">Read this page in Spanish. Lea esta página​ en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language​​</em></p><h3><strong>New!</strong> Resources Page<br></h3><p>Looking for more resources? <a target="_blank" href="https://Phoenix.gov/Resources"><strong>Visit the Coronavirus Business & Resident Resources page</strong></a>. Residents w​ith questions about city services and programs affected by service changes can call <strong>(602) 2​62-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.​​​​​​​​​ ​​​<br><br></p><span id="ms-rterangepaste-end"></span> <h3 style="line-height:1.4;">Downtown City Buildings Are Now Access<span style="letter-spacing:-0.4px;background-color:window;"> b</span><span style="letter-spacing:-0.4px;background-color:window;">y Appointment Only </span></h3><p></p><p><strong>Downtown City Buildings </strong><strong>By Appointment Only </strong>- In an effort to continue providing necessary city services, while protecting the health and safety of customers and employees in our facilities, the city of Phoenix is taking additional measures to limit foot traffic at the city’s downtown buildings. Beginning Monday, March 23, only people with appointments for service will have access to <strong>P​hoenix City Hall, the Calvin C. Goode Municipal Building, and the Public Transit Department administration building</strong>. <a target="_blank" href="/newsroom/public-works/1084">Read more about the changes</a>. You can also <a target="_blank" href="/Documents/CityServicesAppointmentContactList.pdf">download a contact list to make appointments (PDF)</a> for city services.​<br> <br></p><h3> City Services and Facilities Currently Closed or Impacted<br></h3><p>Residents with questions about city services and program​s affected by Coronavirus precautionary measures​ can call<strong> (602) 262-3111</strong> or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.<br></p> <ul> <li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a target="_blank" href="/newsroom/police/1079">Read detailed Alarm impacted services statement​</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job​ Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) have been <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://www.phoenixconventioncenter.com/Pages/Coronavirus-Protocol.aspx">postponed or rescheduled through May 10</a>. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a target="_blank" href="/newsroom/phoenix-convention-center/1064"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/article/1047">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span>​ <a target="_blank" href="/newsroom/public-works/1084">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://checkappointments.net/appts/5jrQfKGEir#showModal">schedule a phone appointment </a>to avoid long hold times. Nationwide recomme​nds retirees contact their <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955">local retirement representative​ </a>to​ address concerns or changes to their investment plan​​</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are cancelled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is tempor​​arily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.​​</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/housing/1063"><strong>Read detailed Housing Department impacted services statement​</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/ced/1046">canceled this week</a></p></li> <li><p> <strong>Libraries</strong> – All Phoenix Public Library locations and book drops <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/library/1044">are temporarily closed</a>. All programming is also suspended. Electronic resources are available online at  <a target="_blank" href="http://phoenixpubliclibrary.org">http://phoenixpubliclibrary.org</a>. <a target="_blank" href="/newsroom/library/1067"><strong>Read detailed Library impacted services statement</strong></a></p></li> <li><p> <strong>Municipal Court</strong> – Trials are being <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/newsroom/article/1049">continued or cancelled</a>.</p></li><li><p><strong>Parks and Recreation</strong> – <span id="ms-rterangepaste-start"></span>All playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks​ are closed​​.​ City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing social or physical distancing.​ Limited access ia available at Papago Park’s Hole in the Rock, Camelback Mountain’s Echo Canyon Trailhead, Piestewa Peak Trailhead, and South Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout. <span id="ms-rterangepaste-end"></span><span id="ms-rterangepaste-start"></span>All indoor recreation facilities are closed. All classes and programs, including youth and adult sports leagues, are suspended. Gatherings and events on city park property are canceled or postponed, which includes organizations that have a sports field reservation. Registration for lifeguard and aquatics staff training, and 2020 summer classes, programs and activities are postponed until further notice. The Phoenix Afterschool Center (PAC) program has been suspended. Pueblo Grande Museum is closed and many city-owned facilities that are operated by partner organizations are also closed or have modified hours. <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read detailed Parks & Recreation impacted services statement (including refunds)</strong></a><strong> </strong> ​</p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a target="_blank" href="/pdd/contact-us">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>​. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a target="_blank" href="mailto:ppd@phoenix.gov">email</a>. <a target="_blank" href="/pdd/project-tools">Online project tools</a> are available and <a target="_blank" href="/pdd/onlineservices/electronic-plan-review">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email​​. ​Review (EPR) Triage Team at (602) 534-5933 or <a target="_blank" href="mailto:epr.support@phoenix.gov">email​</a>​​. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a target="_blank" href="/police/property-crimes/property-management-unit">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records</strong> – By appointment only, no walk-in customers. To schedule an appointment, call (602) 262-1885 or use the <a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">online portal</a>.</p></li><li><p><strong>Public Transit Centers Closed</strong> – <span id="ms-rterangepaste-start"></span><a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Trans​it impacted services statement​</strong></a><strong>​</strong></p></li> <li><p> <strong>Senior Centers</strong> – All 15 city Senior Centers are closed. Senior Center members can coordinate in-home meal service with their Senior Center Manager​.</p></li><li><p><strong>Street Transportation</strong> - <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="/streets/traffic-management">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 4. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li> <li><p> <strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li> <li><p> <strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are being suspended for the next two weeks.</p></li> </ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Some European and Canadian impacts. <a target="_blank" href="/newsroom/aviation/1066"><strong>Read detailed Airport impacted services statement</strong></a></p></li><li><p><strong>City Services Customer Pay Stations</strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a target="_blank" href="/newsroom/parks-and-recreation/1068"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a target="_blank" href="/newsroom/parks-and-recreation/1082"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– <span id="ms-rterangepaste-start"></span>Beginning Monday, April 6 Express and RAPID commuter bus route schedules will be reduced, and will operate fewer trips each weekday morning and evening. Visit <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="http://www.valleymetro.org/">Valley Metro website</a> <span id="ms-rterangepaste-start"></span>for trip schedules. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Read detailed Public Transit impacted services statement​</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong> – <a target="_blank" href="/newsroom/public-works/1071"><strong>Read detailed Public Works impacted services statement</strong></a></p></li><li><p><strong>Street Maintenance</strong> – <a target="_blank" href="/newsroom/street-transportation/1069"><strong>Read detailed Streets impacted services statement</strong></a></p></li><li><p><strong>Water and Wastewater</strong> – <a target="_blank" href="/newsroom/water-services/1070"><strong>Read detailed Water Department impacted services statement</strong>​</a>​</p></li></ul><h3><br>City Services Still Available O​nline:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a target="_blank" href="/pdd/onlineservices/inspectrequest">Building Inspections</a></p></li><li><p><a target="_blank" href="https://Phoenix.gov/PHXTV">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments">City Services Bills</a></p></li><li><p><a target="_blank" href="/mayorcouncil">Contact Mayor & City Council Members</a></p></li><li><p><a target="_blank" href="/law/victims">Crime Victim Services</a></p></li><li><p><a target="_blank" href="/eod">Equal Opportunity Department Case Management</a></p></li><li><p><a target="_blank" href="http://www.planenoise.com/copad/q3qH4u/">Flight Path Noise</a></p></li><li><p><a target="_blank" href="/auditor/fraud-reporting">Fraud Reporting</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti">Graffiti Removal Requests​</a></p></li><li><p><a target="_blank" href="/housing">Housing Programs</a></p></li><li><p><a target="_blank" href="http://www.phoenixpubliclibrary.org/">Library Services</a></p></li><li><p><a target="_blank" href="/nsd">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a target="_blank" href="/payonline">PHX Pay Online</a></p></li><li><p><a target="_blank" href="https://phxpublicsafety.dynamics365portals.us/">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair">Report Fence in Disrepair</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign">Report Illegal Signs</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle">Report Inoperable Vehicles​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter">Report Litter + Debris​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking">Report Non-Dust-Proof Parking​</a></p></li><li><p><a target="_blank" href="/police/policereport">Report Non-Emergency Crime</a></p></li><li><p><a target="_blank" href="/pdd/non-permitted-construction">Report Non-Permitted Construction</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage">Report Outside Storage​</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other">Report Property Violations</a> </p></li><li><p><a target="_blank" href="/streets/traffic-signal-issues">Report Traffic Signal Issue</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure">Report Unsecured Structures</a></p></li><li><p><a target="_blank" href="/waterservices/contact/water-services-administration">Report Water Leak</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants">Report Weeds or Dead Plants</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a target="_blank" href="/publicworks/roll-off-rental">Roll-Off Rentals</a></p></li><li><p><a target="_blank" href="/publicworks/residential-recycling">Solid Waste Diversion Programs</a> </p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a target="_blank" href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair">Street Light Repair Requests</a></p></li><li><p><a target="_blank" href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance">Street Maintenance​</a></p></li><li><p><a target="_blank" href="/publictransit">Public Transit Services</a> – Transit still operating. <a target="_blank" href="/newsroom/public-transit/1078"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a target="_blank" href="/streets/designmgmt/utility-coordination/permits/utility-permit-application">Utility Permit</a></p></li><li><p><a target="_blank" href="/waterservices">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a target="_blank" href="https://phoenix.gov/Resources">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a data-auth="NotApplicable" rel="noopener noreferrer" target="_blank" href="mailto:contactus@phoenix.gov">contactus@phoenix.gov​</a>.​​​​​​​​ </p></html></div>https://www.phoenix.gov/emergencyNews
Additional Park Amenity Closures and Easter Weekend Restrictionshttps://www.phoenix.gov/newsroom/parks-and-recreation/1114Parks and Recreation 4/3/2020 2:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1114/Photo - Hayden Park - 00443.jpgAdditional Park Amenity Closures and Easter Weekend Restrictions<div class="ExternalClass17C8A8D22698419E813EDE984DCA61A6"><html> <div> <p> As it continues to manage the spread of the coronavirus, the Phoenix Parks and Recreation Department announced Thursday additional temporary closures of amenities within its public parks, an operational change at its golf courses and a policy for the upcoming Easter holiday weekend. These decisions were made after a vote of the Phoenix City Council.</p> <p>Effective immediately, and until further notice, all ramadas and picnic tables are temporarily closed. This includes ramadas and picnic tables located in flatland parks, as well as those in the city's desert parks and mountain preserves. Additionally, the department will implement a change with golf cart rentals at the city's eight golf courses, by limiting cart use to one person at a time unless it is two family members. </p> <p>These temporary closures and the change in golf course operation add to the <a target="_blank" href="/newsroom/parks-and-recreation/1102">park amenities closures that went into effect on March 31 at 5 p.m.</a>, which include closure of all playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks. The <a target="_blank" href="/newsroom/parks-and-recreation/1096">parking lot and trails limited access policy that went into effect on March 28</a> at Papago Park's Hole in the Rock, Camelback Mountain's Echo Canyon Trailhead, Piestewa Peak Trailhead, and South Mountain Park's Pima Canyon Trailhead and Dobbins Lookout is still in place.</p> <p>For the Easter holiday weekend, which is Saturday, April 11 and Sunday, April 12, the following policy will be in effect: </p> <ul><li>Flatland parks will be open for residents to access walking paths and green space only</li><li>No picnicking will be allowed</li><li>Restrooms will remain open</li><li>Parking lots for flatland parks will be closed, but those with a disabled parking placard will be allowed access</li></ul> <p>Detailed information about the city's parks and their amenities is available by visiting <a target="_blank" href="/parks">Phoenix.gov/Parks</a>. Being outdoors is important for health and wellness, and the Phoenix Parks and Recreation Department encourages residents to get outside, get exercise and practice responsible physical distancing. The department will continue to work with the community to manage this public health emergency, and asks that residents follow these guidelines:</p> <ul><li>Refrain from using parks or trails if they are exhibiting symptoms</li><li>Follow CDC guidance on personal hygiene prior to and during use of parks or trails</li><li>Prepare for limited access to public restrooms or water fountains</li><li>While on trails, warn other users of their presence as they pass, and step aside to let others pass</li><li>Follow CDC guidance on the recommended size of social gatherings including outdoor picnicking, pick-up sports and other group hangouts, and maintain proper physical distance at all times</li><li>Observe CDC minimum recommended social or physical distancing of six feet from other individuals at all times. If this is not possible, users should find an alternate location or depart that space.</li><li>Consult their local and state ordinances and guidelines for the most up-to-date recommendations on park and trail use</li></ul> <p>For additional information about local response to the coronavirus, visit the <a target="_blank" href="https://www.maricopa.gov/5302/Public-Health">Maricopa County Department of Public Health</a> and the <a target="_blank" href="https://www.azdhs.gov/">Arizona Department of Health Services</a> websites.</p> </div> </html></div>https://www.phoenix.gov/parksNews
Phoenix helps Small Businesses with SBA Disaster Loan Video Tutorial and Formshttps://www.phoenix.gov/newsroom/ced/1113Community and Economic Development4/2/2020 11:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1113/Newsroom_CED_0052.pngPhoenix helps Small Businesses with SBA Disaster Loan Video Tutorial and Forms<div class="ExternalClass698E2039353240A4A73F84927100E6D0"><html> <div>​​Phoenix small businesses needing assistance with the Small Business Administration’s Economic njury Disaster Loan application can find a 6-minute video on the <a href="https://phoenix.gov/resources" target="_blank">Phoenix.gov/Resources​</a> website. The step-by-step tutorial covers the new simplified EIDL loan application and supplemental information that SBA may require.<br></div> <div> <br> </div> <div>The SBA disaster loan allows an advance of up to $10,000 that the agency strives to direct-deposit within 72 hours.<br></div><div><br></div> <div>The new application may be submitted online or via mail, email, or fax; however, delays may occur with any delivery method other than online. To assist businesses, in case there are problems with the SBA website due to substantial demand, Phoenix created a fillable PDF file of the four online screens and disclosures. <br></div><div><br></div> <div>These forms may be used for alternative submittals, but an online submission is recommended. Filling in the forms offline can speed up the time it takes for filling out the online form.</div> <div> <br> </div> <div>The SBA may request more information than covered on the simplified application. Phoenix has also posted the four SBA forms most likely to be requested from businesses. Download these forms from the SBA Disaster Loan Assistance Roadmap at Phoenix.gov/Resources.</div> <div> <br> </div> <div>“We have re-tasked our economic developers for the primary purpose of serving local businesses to help them find the resources they need,” Christine Mackay, director, Phoenix Community and Economic Development. “By posting the SBA online screens in a PDF format, businesses can collect required information while off-line and complete the online forms quickly once logged in to the SBA site.”</div> <div> <br> </div> <div>The short tutorial walks through information SBA requires and highlighting essential sections needing close attention. The new SBA streamlined forms ask for readily available information.</div> <div> <br> </div> <div>“One important point to remember is that each business owner, including spouses in some cases, must complete a separate form, as instructed by SBA,” said Mackay. “Businesses must take care to provide all the information requested to avoid application processing delays.”</div> <div> <br> </div> <div>At<a href="https://phoenix.gov/resources" target="_blank"> Phoenix.gov/Resources</a> under “Business Resources,” look for the “Small Business Administration” heading, or access the <a href="https://youtu.be/LlNf0VGdD1U" target="_blank">video ​</a>and <a href="/econdevsite/Documents/SBA-Disaster-Loan-Guide-Final.pdf" target="_blank">road map</a> directly.<br></div> </html></div>https://www.phoenix.gov/econdevNews

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Health Alert: Coronavirus Disease (COVID-19)https://www.phoenix.gov/newssite/Lists/AdBox/DispForm.aspx?ID=16https://www.phoenix.gov/newssite/Lists/AdBox/Attachments/16/S275a.jpgHealth Alert: Coronavirus Disease (COVID-19)<div class="ExternalClass6158472297AD4DAC86558FE3A36DD428"><html>Read the City of Phoenix impacted services update; one comprehensive page to track what's open and operating and what's temporarily impacted.<br></html></div>Newshttps://www.phoenix.gov/newsroom/em-and-hs/10543/9/2020 10:17:13 PM5/30/2020 10:17:13 PM

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