| City of Phoenix Enacts Changes to City Services as Response to Coronavirus | https://www.phoenix.gov/newsroom/em-and-hs/1032 | Emergency Management & Homeland Security | | 3/13/2020 9:00:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1032/Coronavirus_PHXNewsroom.jpg | | City of Phoenix Enacts Changes to City Services as Response to Coronavirus | <div class="ExternalClass67D33EBA57DA49E98ACA0978B9CDEC93"><h3>
<a href="/newsroom/em-and-hs/1054" target="_blank">Please See Updated Information About Impacted Services</a>
</h3><p><strong>The information on this page was valid at time of publication, but is now outdated. Please see the
<a href="/newsroom/em-and-hs/1054" target="_blank">current City of Phoenix Impacted Service page for up-to-date information.</a></strong></p><p>In response to worldwide developments surrounding the Coronavirus, including the President of the United States declaring a national emergency, the city of Phoenix is taking action to ensure the safety and well-being of Phoenix's residents, businesses, visitors and its own employees.</p><p>These actions are the result of lengthy discussions with city leaders from all departments and at all levels. These decisions were also made based on guidance from the Centers for Disease Control and Prevention, the Arizona Department of Health Services and the Maricopa County Public Health Department. The goal is to reduce the possibility of community spread of Coronavirus by reducing large group gatherings and encouraging the use of "social distancing." <strong>EFFECTIVE IMMEDIATELY: Temporary closures, suspensions and cancellations:</strong>
</p><ul><li>
Human Services:</li><ul><li>
All 15 city Senior Centers are closed: details on lunch service will be provided to each Senior Center member</li><li>
VITA — Volunteer Income Tax Assistance Program: Details on which locations are closed will be on the city website
<a target="_blank" href="/">
Phoenix.gov</a></li><li>
Head Start home visits are suspended</li></ul><li>
Parks & Recreation: All classes and programs at recreation and community centers are suspended, although community centers remain open. This includes: </li><ul><li>
Youth and Adult Sports Leagues </li><li>
Adaptive Recreation </li><li>
PAC Afterschool programs located in school districts that have suspended school operations</li></ul><li>
All Library in-branch programs are either suspended or cancelled during this time, although buildings remain open</li><li>
Office of Youth and Education's AARP literary programs are cancelled</li><li>
Community Meetings and Outreach Events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time</li><li>
Large gatherings: It is recommended that all large gatherings on city property be postponed </li><li>
The Convention Center, Municipal Court and Aviation will make business decisions based on their contractual or other oversight governance</li><li>
In-person Service Offered at City Facilities: Recommendations are to use as much online services as possible where available</li><li>
Other than Senior Centers, all city facilities are currently open</li></ul>
<strong>The following areas are open, but being evaluated daily:</strong>
<ul><li>
City Hall and other city facility services </li><li>
Libraries</li><li>
Parks recreation centers </li><li>
<span>City Services Customer Pay Stations<br></span></li><li>
Family Advocacy Center </li><li>
One Stop Career Services </li><li>
City Council meetings and Boards and Commission meetings including limitations on public attendance</li></ul>
<strong>City services currently continuing to operate:</strong>
<ul><li>
Online services </li><li>
Police, Fire and 911 </li><li>
Trash and recycling services </li><li>
Water and wastewater </li><li>
Planning and Development services </li><li>
Public Transit including Dial-a-Ride </li><li>
Street Maintenance </li><li>
Finance and Procurement </li><li>
Human Resources </li><li>
Outdoor city parks </li></ul>
The following resources are available for the public to keep connected with essential city services:
<ul><li>
<a target="_blank" href="/newsroom">Phoenix.gov/Newsroom</a>: The city's own news website where updates will be posted as they happen.</li><li>
Social Media: Information will be updated regularly on <a target="_blank" href="https://www.facebook.com/cityofphoenixaz">Facebook</a> and <a target="_blank" href="https://www.twitter.com/cityofphoenixaz">Twitter</a></li><li>
<a target="_blank" href="/atyourservice">Phoenix.gov/AtYourService</a>: The city's online portal to access and make requests for many city services.</li><li>
<a target="_blank" href="/">Phoenix.gov</a>: The homepage for all Phoenix departments </li><li>
<a target="_blank" href="/phxtv?FilterCategory=Title&FilterValue=PHXTV%20Live%20Stream&">
Phoenix.gov/PHXTV</a>: The city's 24-hour streaming service broadcasting programming from PHXTV, the city's own TV channel.</li><li>
311 Assistance: The city has activated a 311-system to answer questions. People should call 602-262-3111</li></ul><p>
In addition, the city's Human Resources Department is working with departments to encourage teleworking for city staff where applicable. The City's Office of Emergency Management continues to monitor the Coronavirus health emergency around the clock and will provide updates to city customers as they become available.</p><br></div> | https://www.phoenix.gov/emergency | News | | em-and-hs | City of Phoenix Coronavirus Graphic | EM & HS | | | | #ReadyPHX #PublicHealth #MaricopaHealthy @AZDHS | Public Health, Coronavirus, OSHEM, COVID-19, CDC | Matt Heil | 602-697-7954 | 602-534-0108 | | | matthew.heil@phoenix.gov | https://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/5/Matt_Heil.jpg | PHX Communications Office | | 602-262-7177 | | | contactus@phoenix.gov | https://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/47/CommOffice2.png | CityofPhoenixAZ | |
