​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

 

 

City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security4/19/2022 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClass7395E7048F2C45809D819160E47AEEBB"><p> <em>Use Translate button to read in another language</em></p><p> <a href="/newsroom/em-and-hs/1561" target="_blank"><strong>Related: </strong>Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. <strong>Visit the information page.</strong></a><br></p><h3> City Services and Facilities<br></h3><p>Residents with questions about city services and programs affected by Coronavirus precautionary measures can call<strong> (602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer">contactus@phoenix.gov</a>.<br></p><ul><li><p> <strong>ARIZONA@WORK City of Phoenix Job Centers</strong> — Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> — All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) restarted on May 10, 2021. Visit your conference or event organizer's website for event updates and rescheduled dates.<br></p></li><li><p> <strong>City Council Meetings </strong> — City Council meetings are currently <a href="/newsroom/article/1047" target="_blank">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone. A hybrid model will be starting soon.<br></p></li><li><p> <strong>City Hall </strong> — <a href="/newsroom/public-works/1084" target="_blank">Services by appointment only</a></p></li><li><p> <strong>City of Phoenix Retirees</strong> — The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Nationwide recommends retirees contact their <a href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955" target="_blank" rel="noopener noreferrer">local retirement representative </a>to address concerns or changes to their investment plan</p></li><li><p> <strong>Community Meetings</strong> — Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.<br></p></li><li><p> <strong>Education Programs</strong> — Office of Youth and Education's AARP literary programs are canceled.<br></p></li><li><p> <strong>Fingerprinting</strong> — The City of Phoenix is temporarily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p> <strong>Head Start</strong> — Home visits are suspended.</p></li><li><p> <strong>Housing</strong> — <a href="/newsroom/housing/1063" target="_blank"><strong>Read detailed Housing Department impacted services statement</strong></a></p></li><li><p> <strong>Human Resources</strong> — New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p> <strong>Job Training Workshops</strong> — Workshops are <a href="/newsroom/ced/1046" target="_blank" rel="noopener noreferrer">canceled this week</a></p></li><li><p> <strong>Libraries</strong> — All Phoenix Public Library locations are open for in-building services and in-person programs. Curbside service is not being offered at this time. Please visit <a href="https://www.phoenixpubliclibrary.org/locations" target="_blank">PhoenixPublicLibrary.org/locations</a> for hours and location details. All Phoenix Public Library book drops and resources on <a href="https://www.phoenixpubliclibrary.org/" target="_blank">PhoenixPublicLibrary.org</a> are available 24/7.</p></li><li><p> <strong>Municipal Court</strong> — The Phoenix Municipal Court has taken <a href="/court/covid" target="_blank">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p> <strong>Parks and Recreation</strong> — Visit <a href="https://phoenix.gov/parks" target="_blank">Parks website for current information</a><span lang="EN"></span></p></li><li><p> <strong>Planning and Development Department — </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a href="/pdd/contact-us" target="_blank">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a href="mailto:ppd@phoenix.gov" target="_blank">email</a>. <a href="/pdd/project-tools" target="_blank">Online project tools</a> are available and <a href="/pdd/onlineservices/electronic-plan-review" target="_blank">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email. Review (EPR) Triage Team at (602) 534-5933 or <a href="mailto:epr.support@phoenix.gov" target="_blank">email</a>. </p></li><li><p> <strong>Property Management Unit </strong> — Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a href="/police/property-crimes/property-management-unit" target="_blank">Property Release Form</a> already completed. </p></li><li><p> <strong>Police Public Records & Services</strong> — <a target="_blank" href="/newsroom/police/1990"><strong>Learn more.</strong></a><br></p></li><li><p> <strong>Public Transit </strong> — <a href="/newsroom/public-transit/1078" target="_blank"> <strong>Read current Public Transit services statement</strong></a><strong></strong></p></li><li><p> <strong>Senior Centers</strong> — All 15 Senior Centers are now open for in-person programming. Due to COVID-19 safety protocols, Senior Centers will remain at half capacity with a reservation process in place that offers daily morning and afternoon sessions. Face masks and temperature checks will be required to enter the facilities. For now, congregate meals will not be offered on-site, but reservations for home delivered frozen meals are available, upon request. Transportation assistance is available through the Senior Shuttle Program: call your local senior center if you would like to register for this service. For more information on how to join a center or what to expect, please call (602) 262-7379 or visit: phoenix.gov/HumanServices. </p></li><li><p> <strong>Street Transportation</strong> — <a href="/streets/traffic-management" target="_blank" rel="noopener noreferrer">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p> <strong>Vehicle Impounds</strong> — Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li><li><p> <strong>VITA</strong> — Volunteer Income Tax Assistance Program services are suspended.</p></li><li><p> <strong>Volunteer Programs</strong> — All city volunteer programs, with the exception of critical public safety programs, are suspended.<br></p></li></ul><h3>City Services Still in Operation</h3><ul><li><p> <strong>911, Police, Fire</strong></p></li><li><p> <strong>Airport Operation</strong> — Face coverings are still required at Airports.</p></li><li><p> <strong>City Services Customer Pay Stations</strong> — <strong> <a href="/newsroom/article/1133" target="_blank">Lobby Hours have been modified</a></strong></p><strong> </strong></li><strong> <li><p> <strong>Finance and Procurement</strong></p></li> <li><p> <strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks</strong>/p> </p></li> </strong></ul><strong> <ul><li><p> <strong>Public Transit, including Dial-a-Ride </strong> — Visit <a href="http://www.valleymetro.org/" target="_blank"> <strong>Valley Metro website</strong></a> for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement</strong></a></p></li><li><p> <strong>Trash and Recycling Services</strong><br></p></li><li><p> <strong>Street Maintenance</strong></p></li><li><p> <strong>Water and Wastewater</strong><a href="/newsroom/water-services/1070" target="_blank"></a></p></li></ul> <h3> <br>City Services Still Available Online:</h3> <p>The city is also continuing to provide access to a variety of online services.</p> <ul><li><p> <a href="/pdd/onlineservices/inspectrequest" target="_blank">Building Inspections</a></p></li><li><p> <a href="https://phoenix.gov/PHXTV" target="_blank">PHXTV Streaming</a> — Watch City Council meetings and regular programming </p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments" target="_blank">City Services Bills</a></p></li><li><p> <a href="/mayorcouncil" target="_blank">Contact Mayor & City Council Members</a></p></li><li><p> <a href="/law/victims" target="_blank">Crime Victim Services</a></p></li><li><p> <a href="/eod" target="_blank">Equal Opportunity Department Case Management</a></p></li><li><p> <a href="http://www.planenoise.com/copad/q3qH4u/" target="_blank">Flight Path Noise</a></p></li><li><p> <a href="/auditor/fraud-reporting" target="_blank">Fraud Reporting</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti" target="_blank">Graffiti Removal Requests</a></p></li><li><p> <a href="/housing" target="_blank">Housing Programs</a></p></li><li><p> <a href="http://www.phoenixpubliclibrary.org/" target="_blank">Library Services</a></p></li><li><p> <a href="/nsd" target="_blank">Neighborhood Services Programs</a> — While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares" target="_blank">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p> <a href="/payonline" target="_blank">PHX Pay Online</a></p></li><li><p> <a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">Police Public Records Requests</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart" target="_blank">Report Abandoned Shopping Carts</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair" target="_blank">Report Fence in Disrepair</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign" target="_blank">Report Illegal Signs</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle" target="_blank">Report Inoperable Vehicles</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter" target="_blank">Report Litter + Debris</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking" target="_blank">Report Non-Dust-Proof Parking</a></p></li><li><p> <a href="/police/policereport" target="_blank">Report Non-Emergency Crime</a></p></li><li><p> <a href="/pdd/non-permitted-construction" target="_blank">Report Non-Permitted Construction</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage" target="_blank">Report Outside Storage</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other" target="_blank">Report Property Violations</a> </p></li><li><p> <a href="/streets/traffic-signal-issues" target="_blank">Report Traffic Signal Issue</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure" target="_blank">Report Unsecured Structures</a></p></li><li><p> <a href="/waterservices/contact/water-services-administration" target="_blank">Report Water Leak</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants" target="_blank">Report Weeds or Dead Plants</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer" target="_blank">Request Trash, Recycle or Green Organics Container</a></p></li><li><p> <a href="/publicworks/roll-off-rental" target="_blank">Roll-Off Rentals</a></p></li><li><p> <a href="/publicworks/residential-recycling" target="_blank">Solid Waste Diversion Programs</a> </p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice" target="_blank">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p> <a href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair" target="_blank">Street Light Repair Requests</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance" target="_blank">Street Maintenance</a></p></li><li><p> <a href="/publictransit" target="_blank">Public Transit Services</a> — Transit still operating. <a href="/newsroom/public-transit/1078" target="_blank"> <strong>Transit Centers are closed.</strong></a></p></li><li><p> <a href="/waterservices" target="_blank">Water Services</a></p></li></ul> <p> <strong>Looking for more resources?</strong> Visit the <a href="https://phoenix.gov/Resources" target="_blank">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer">contactus@phoenix.gov</a>. <br></p>​</strong></div>https://www.phoenix.gov/emergencyNewsem-and-hsCity of Phoenix Impacted Services UpdateEM & HS@CityofPhoenixAZ #CoronavirusCity of Phoenix, FAQs, Virus information, Phoenix city changes, Phoenix service changes, Phoenix closures, City of Phoenix coronavirus updatePHX Communications Office602-262-7177contactus@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/47/CommOffice2.pngCityofPhoenixAZ

 

 

City Council Approves Plan to Expand Bike Lane Miles, Improve Transportation Networkhttps://www.phoenix.gov/newsroom/street-transportation/2764Street Transportation5/31/2023 11:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2764/Fillmore St-5.jpgCity Council Approves Plan to Expand Bike Lane Miles, Improve Transportation Network<div class="ExternalClassAE65D6EA47014DEB8C1309EC5774FCD5"><html> <p>​​Phoenix City Council unanimously approved on Wednesday an Active Transportation Plan that will guide expansion of bike lane miles and improvements to the citywide transportation network. The plan is an update to the city's Bicycle Master Plan that was approved by City Council in 2014, and connects to <a href="/newsroom/street-transportation/2473" target="_blank">the comprehensive Vision Zero Road Safety Action Plan that City Council approved in 2022</a>.<br></p><p>Active transportation is defined as walking, bicycling or rolling, and includes the use of micromobility vehicles such as e-scooters. By designing roadways to be inclusive of those forms of active travel this plan will help improve safety and connectivity, and give people choices about how they move around the community.<br></p><p>A key component to the Active Transportation Plan is a strategy to help Phoenix meet a commitment to add 1,080 new bike lane miles by 2050, which is a benchmark of the <a href="/t2050" target="_blank">Transportation 2050 Plan</a> (T2050) that was approved by voters in 2015.</p><p>As outlined in the Active Transportation Plan, the Street Transportation Department will work in each of Phoenix's urban villages to develop an expanded network of bike lanes. The work will be done with two urban villages per year to create the plan and schedule installation of the bike lanes within two years, and as funding is available. That is anticipated to take approximate 10 years, and the urban villages will be prioritized based on equity and the individual village workload. The process will also identify potential larger projects that would require longer planning timelines and additional funding.<br></p><p>The Active Transportation Plan also includes a reference manual for city staff and consultants about how to design streets for active transportation usage. The manual includes current industry best practices and takes into consideration design challenges that are unique to Phoenix.</p><p>To read the complete Active Transportation Plan, and learn more about the Street Transportation Department's Active Transportation Program, visit <a href="/streets/activetransportation" target="_blank">Phoenix.gov/Streets/ActiveTransportation</a>.</p><p>The Phoenix Street Transportation Department receives $2 million annually in Bicycle Master Plan funding from the Highway Users Revenue Fund, which will be used to implement the Active Transportation Plan.</p> </html></div>https://www.phoenix.gov/streetsNews
Phoenix Fire Launches New Online Incident History Map https://www.phoenix.gov/newsroom/fire/2761Fire5/31/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2761/349554671_2062112010857250_9054991338937107170_n.jpgPhoenix Fire Launches New Online Incident History Map <div class="ExternalClass43848C86A51748F9A53EF7534A4125F0"><html> ​<br><br>The Phoenix Fire Department is excited to announce a <a target="_blank" href="/fire/data">new online incident history map​</a>. This online map shows all the emergency incidents dispatched in the Phoenix Fire Department service area, which is the City of Phoenix, Town of Paradise Valley and Laveen. <br><br>The map has a 30-day rolling window and has filters for Neighborhood and Council District. Incident locations are displayed based on their category. Categories include Emergency Medical Services, Fire, Hazmat, Calls for Service, and Technical Rescue.<br><br>All incidents are geo-coded down to the street level, meaning there should never be any home addresses revealed.<br><br>​"This data collection demonstrates the innovative efforts of the men and women who serve the city of Phoenix 24/7, 365 days a year," Phoenix Fire Chief Mike Duran added. "Critical data collection like this and support from city leadership allows Phoenix Fire to find creative solutions to address  trends in emergency situations. The result is that we can provide the highest quality customer service possible.”<br><br>The start of the data begins two days prior to the current day and data is updated each day at approximately 12:00 AM. Data can be filtered by date, city, incident type, Phoenix city council district, village, responding station, and first due station. <br><br>The dashboard will continue to be updated and defaults to the most recent 24-hour period available in the data. For best results when using a Custom Date Range, set the Predefined Date Range to the full 30-day dataset.<br><br><p>This new online incident history map helps educate and inform the community and media on call volume, trends in emergency incidents, and shows the incredible work of members of the Phoenix Fire Department. <br><br></p></html></div>https://www.phoenix.gov/fireNews
Phoenix Joins Historic Colorado River Conservation Efforthttps://www.phoenix.gov/newsroom/water-services/2766Water Services5/31/2023 7:00:00 AMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/2766/NRWSD_CO_River_BOR_749w.jpgPhoenix Joins Historic Colorado River Conservation Effort<div class="ExternalClass220B8D0641CD4297A4EF838A0F8527F8"><html> <div>​The Phoenix City Council approved a significant commitment to regional water conservation efforts by agreeing to a landmark initiative in partnership with the United States Bureau of Reclamation, the Arizona Department of Water Resources, and Central Arizona Project </div><div><span style="background-color:window;color:windowtext;font-size:10pt;"><br></span></div><div><span style="background-color:window;color:windowtext;font-size:10pt;">In the face of severe drought conditions and historically lo</span><span style="background-color:window;color:windowtext;font-size:10pt;">w water levels at Lake Mead and Lake Powell, this agreement aims to preserve the Colorado River, a critical water source for Phoenix and the Southwest.</span></div><div><br></div><div>Under this agreement, the City of Phoenix will voluntarily forgo up to 50,000 acre-feet of its Colorado River entitlement each year from 2023 to 2025. In return, Phoenix will receive compensation of up to $20 million in 2023 and potentially more in 2024 and 2025 if additional conservation efforts are implemented.</div><div><br></div><div>"Conserving water and using it efficiently is in our DNA, and we will continue our efforts to bolster Western water security," said Mayor Gallego. "We recognize that safeguarding the Colorado River is not just about protecting our city's water supply but also about ensuring the future viability of the Southwest. This decision reinforces our commitment to sustainable water management and builds on a long history of collaboration with our partners across the state."</div><div><br></div><div>This initiative is part of the larger Lower Colorado Conservation and Efficiency Program funded by the Inflation Reduction Act of 2022, designed to incentivize water users to conserve water to protect Lake Mead from catastrophic risks.</div><div><br></div><div>"This agreement represents a significant step towards long-term water sustainability in the region," said Cynthia Campbell, Phoenix Water Resources Management Advisor. "By choosing to conserve our Colorado River entitlement, Phoenix is leading by example and demonstrating that we all have a role in preserving our most precious resource."</div><div><br></div><div>The funds received from this agreement will be allocated to the Water Services Department's Water Fund, which will support water conservation programs and resource portfolio augmentation through the Colorado River Resiliency Fund. The agreement will be active until December 31, 2025.<br></div><div><ul><li><a target="_blank" href="/cityclerksite/City%20Council%20Meeting%20Files/5-31-23%20Formal%20Agenda%20-%20Final.pdf">City Council Formal Meeting Agenda | May 31 | pg. 921</a></li><li>​<a target="_blank" href="https://www.doi.gov/pressreleases/biden-harris-administration-announces-historic-consensus-system-conservation-proposal">Biden-Harris Administration Announces Historic Consensus System Conservation Proposal to Protect the Colorado River Basin</a><br></li><li><span id="ms-rterangepaste-start"></span><a href="https://new.azwater.gov/sites/default/files/ADWR-CAP-PressStatement-CORiverProtection-052223_0.pdf" target="_blank">Press Statement | Colorado River protection​</a><span id="ms-rterangepaste-end"></span><br></li></ul></div><div><strong>About the City of Phoenix Water Services Department</strong></div><div><br></div><div>The City of Phoenix Water Services Department is dedicated to providing high-quality, reliable, and sustainable water services to Phoenix's residents, businesses, and visitors. With a commitment to water conservation, innovation, and long-term planning, the department ensures a secure and resilient water supply for future generations. For more information, visit phoenix.gov/water.</div><div><br></div><div><strong>Media Contacts</strong>:<br></div><div><br></div><div>Jimena Garrison<br></div><div>Public Information Officer <br></div><div>Water Services<br></div><div>480-390-1933<br></div><div><a target="_blank" href="mailto:jimena.garrison@phoenix.gov">jimena.garrison@phoenix.gov</a><br></div><div><br></div><div>Michael Gertzman<br></div><div>Senior Public Information Officer </div><div>Water Services</div><div>602-534-1209 </div><div><a target="_blank" href="mailto:michael.gertzman@phoenix.gov">michael.gertzman@phoenix.gov​</a><br></div><div><br><br></div><p><br></p> </html></div>https://www.phoenix.gov/waterservicesNews

 

 

Office of Homeland Security & Emergency ManagementCityofPhoenixAZhttps://www.phoenix.gov/emergencyOffice of Homeland Security & Emergency Managementem-and-hsEM & HShttps://www.youtube.com/user/cityofphoenixazhttps://nextdoor.com/agency-detail/az/phoenix/city-of-phoenixcityofphoenixazTwitter

 ‭(Hidden)‬ Catalog-Item Reuse

 

 

​Share this page