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City of Phoenix Impacted City Services Updatehttps://www.phoenix.gov/newsroom/em-and-hs/1054Emergency Management & Homeland Security4/19/2022 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/COVID-19-New_News_Image.jpgCity of Phoenix Impacted City Services Update<div class="ExternalClass7395E7048F2C45809D819160E47AEEBB"><p> <em>Use Translate button to read in another language</em></p><p> <a href="/newsroom/em-and-hs/1561" target="_blank"><strong>Related: </strong>Find information related to the COVID-19 virus and City of Phoenix, including testing, resources, and city impacts. <strong>Visit the information page.</strong></a><br></p><h3> City Services and Facilities<br></h3><p>Residents with questions about city services and programs affected by Coronavirus precautionary measures can call<strong> (602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer">contactus@phoenix.gov</a>.<br></p><ul><li><p> <strong>ARIZONA@WORK City of Phoenix Job Centers</strong> — Shifting to an appointment only model for City services.</p></li><li><p> <strong>Convention Center</strong> — All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) restarted on May 10, 2021. Visit your conference or event organizer's website for event updates and rescheduled dates.<br></p></li><li><p> <strong>City Council Meetings </strong> — City Council meetings are currently <a href="/newsroom/article/1047" target="_blank">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone. A hybrid model will be starting soon.<br></p></li><li><p> <strong>City Hall </strong> — <a href="/newsroom/public-works/1084" target="_blank">Services by appointment only</a></p></li><li><p> <strong>City of Phoenix Retirees</strong> — The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Nationwide recommends retirees contact their <a href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955" target="_blank" rel="noopener noreferrer">local retirement representative </a>to address concerns or changes to their investment plan</p></li><li><p> <strong>Community Meetings</strong> — Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.<br></p></li><li><p> <strong>Education Programs</strong> — Office of Youth and Education's AARP literary programs are canceled.<br></p></li><li><p> <strong>Fingerprinting</strong> — The City of Phoenix is temporarily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p> <strong>Head Start</strong> — Home visits are suspended.</p></li><li><p> <strong>Housing</strong> — <a href="/newsroom/housing/1063" target="_blank"><strong>Read detailed Housing Department impacted services statement</strong></a></p></li><li><p> <strong>Human Resources</strong> — New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p> <strong>Job Training Workshops</strong> — Workshops are <a href="/newsroom/ced/1046" target="_blank" rel="noopener noreferrer">canceled this week</a></p></li><li><p> <strong>Libraries</strong> — All Phoenix Public Library locations are open for in-building services and in-person programs. Curbside service is not being offered at this time. Please visit <a href="https://www.phoenixpubliclibrary.org/locations" target="_blank">PhoenixPublicLibrary.org/locations</a> for hours and location details. All Phoenix Public Library book drops and resources on <a href="https://www.phoenixpubliclibrary.org/" target="_blank">PhoenixPublicLibrary.org</a> are available 24/7.</p></li><li><p> <strong>Municipal Court</strong> — The Phoenix Municipal Court has taken <a href="/court/covid" target="_blank">many active steps and modifications </a>to its operations in response to COVID-19.</p></li><li><p> <strong>Parks and Recreation</strong> — Visit <a href="https://phoenix.gov/parks" target="_blank">Parks website for current information</a><span lang="EN"></span></p></li><li><p> <strong>Planning and Development Department — </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a href="/pdd/contact-us" target="_blank">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a href="mailto:ppd@phoenix.gov" target="_blank">email</a>. <a href="/pdd/project-tools" target="_blank">Online project tools</a> are available and <a href="/pdd/onlineservices/electronic-plan-review" target="_blank">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email. Review (EPR) Triage Team at (602) 534-5933 or <a href="mailto:epr.support@phoenix.gov" target="_blank">email</a>. </p></li><li><p> <strong>Property Management Unit </strong> — Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a href="/police/property-crimes/property-management-unit" target="_blank">Property Release Form</a> already completed. </p></li><li><p> <strong>Police Public Records & Services</strong> — <a target="_blank" href="/newsroom/police/1990"><strong>Learn more.</strong></a><br></p></li><li><p> <strong>Public Transit </strong> — <a href="/newsroom/public-transit/1078" target="_blank"> <strong>Read current Public Transit services statement</strong></a><strong></strong></p></li><li><p> <strong>Senior Centers</strong> — All 15 Senior Centers are now open for in-person programming. Due to COVID-19 safety protocols, Senior Centers will remain at half capacity with a reservation process in place that offers daily morning and afternoon sessions. Face masks and temperature checks will be required to enter the facilities. For now, congregate meals will not be offered on-site, but reservations for home delivered frozen meals are available, upon request. Transportation assistance is available through the Senior Shuttle Program: call your local senior center if you would like to register for this service. For more information on how to join a center or what to expect, please call (602) 262-7379 or visit: phoenix.gov/HumanServices. </p></li><li><p> <strong>Street Transportation</strong> — <a href="/streets/traffic-management" target="_blank" rel="noopener noreferrer">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 31. Guidance will be revised as needed. </p></li><li><p> <strong>Vehicle Impounds</strong> — Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li><li><p> <strong>VITA</strong> — Volunteer Income Tax Assistance Program services are suspended.</p></li><li><p> <strong>Volunteer Programs</strong> — All city volunteer programs, with the exception of critical public safety programs, are suspended.<br></p></li></ul><h3>City Services Still in Operation</h3><ul><li><p> <strong>911, Police, Fire</strong></p></li><li><p> <strong>Airport Operation</strong> — Face coverings are still required at Airports.</p></li><li><p> <strong>City Services Customer Pay Stations</strong> — <strong> <a href="/newsroom/article/1133" target="_blank">Lobby Hours have been modified</a></strong></p><strong> </strong></li><strong> <li><p> <strong>Finance and Procurement</strong></p></li> <li><p> <strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks</strong>/p> </p></li> </strong></ul><strong> <ul><li><p> <strong>Public Transit, including Dial-a-Ride </strong> — Visit <a href="http://www.valleymetro.org/" target="_blank"> <strong>Valley Metro website</strong></a> for current trip schedules. Seating on all bus routes is limited in order to support social distancing measures between passengers. Express and RAPID commuter bus service will continue to run on a reduced schedule. Public Transit Centers remain closed. Valley Metro light rail runs on a 15-minute frequency 4:00 a.m. - 6:00 p.m. with no late night service on Friday and Saturday. Sunday service will remain the same on light rail. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement</strong></a></p></li><li><p> <strong>Trash and Recycling Services</strong><br></p></li><li><p> <strong>Street Maintenance</strong></p></li><li><p> <strong>Water and Wastewater</strong><a href="/newsroom/water-services/1070" target="_blank"></a></p></li></ul> <h3> <br>City Services Still Available Online:</h3> <p>The city is also continuing to provide access to a variety of online services.</p> <ul><li><p> <a href="/pdd/onlineservices/inspectrequest" target="_blank">Building Inspections</a></p></li><li><p> <a href="https://phoenix.gov/PHXTV" target="_blank">PHXTV Streaming</a> — Watch City Council meetings and regular programming </p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments" target="_blank">City Services Bills</a></p></li><li><p> <a href="/mayorcouncil" target="_blank">Contact Mayor & City Council Members</a></p></li><li><p> <a href="/law/victims" target="_blank">Crime Victim Services</a></p></li><li><p> <a href="/eod" target="_blank">Equal Opportunity Department Case Management</a></p></li><li><p> <a href="http://www.planenoise.com/copad/q3qH4u/" target="_blank">Flight Path Noise</a></p></li><li><p> <a href="/auditor/fraud-reporting" target="_blank">Fraud Reporting</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti" target="_blank">Graffiti Removal Requests</a></p></li><li><p> <a href="/housing" target="_blank">Housing Programs</a></p></li><li><p> <a href="http://www.phoenixpubliclibrary.org/" target="_blank">Library Services</a></p></li><li><p> <a href="/nsd" target="_blank">Neighborhood Services Programs</a> — While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares" target="_blank">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p> <a href="/payonline" target="_blank">PHX Pay Online</a></p></li><li><p> <a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">Police Public Records Requests</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart" target="_blank">Report Abandoned Shopping Carts</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair" target="_blank">Report Fence in Disrepair</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign" target="_blank">Report Illegal Signs</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle" target="_blank">Report Inoperable Vehicles</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter" target="_blank">Report Litter + Debris</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking" target="_blank">Report Non-Dust-Proof Parking</a></p></li><li><p> <a href="/police/policereport" target="_blank">Report Non-Emergency Crime</a></p></li><li><p> <a href="/pdd/non-permitted-construction" target="_blank">Report Non-Permitted Construction</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage" target="_blank">Report Outside Storage</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other" target="_blank">Report Property Violations</a> </p></li><li><p> <a href="/streets/traffic-signal-issues" target="_blank">Report Traffic Signal Issue</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure" target="_blank">Report Unsecured Structures</a></p></li><li><p> <a href="/waterservices/contact/water-services-administration" target="_blank">Report Water Leak</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants" target="_blank">Report Weeds or Dead Plants</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer" target="_blank">Request Trash, Recycle or Green Organics Container</a></p></li><li><p> <a href="/publicworks/roll-off-rental" target="_blank">Roll-Off Rentals</a></p></li><li><p> <a href="/publicworks/residential-recycling" target="_blank">Solid Waste Diversion Programs</a> </p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice" target="_blank">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p> <a href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair" target="_blank">Street Light Repair Requests</a></p></li><li><p> <a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance" target="_blank">Street Maintenance</a></p></li><li><p> <a href="/publictransit" target="_blank">Public Transit Services</a> — Transit still operating. <a href="/newsroom/public-transit/1078" target="_blank"> <strong>Transit Centers are closed.</strong></a></p></li><li><p> <a href="/waterservices" target="_blank">Water Services</a></p></li></ul> <p> <strong>Looking for more resources?</strong> Visit the <a href="https://phoenix.gov/Resources" target="_blank">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer">contactus@phoenix.gov</a>. <br></p>​</strong></div>https://www.phoenix.gov/emergencyNewsem-and-hsCity of Phoenix Impacted Services UpdateEM & HS@CityofPhoenixAZ #CoronavirusCity of Phoenix, FAQs, Virus information, Phoenix city changes, Phoenix service changes, Phoenix closures, City of Phoenix coronavirus updatePHX Communications Office602-262-7177contactus@phoenix.govhttps://www.phoenix.gov/newssite/Lists/MediaContact/Attachments/47/CommOffice2.pngCityofPhoenixAZ

 

 

Popular Phoenix Trails to Close During Extremely Hot Dayshttps://www.phoenix.gov/newsroom/parks-and-recreation/3080Parks and Recreation4/22/2024 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3080/Trail-Closure-at-Piestewa-Peak.jpgPopular Phoenix Trails to Close During Extremely Hot Days<div class="ExternalClassED91D3EB345F479CB56F4199D66815AB"><html> <p>Three popular City of Phoenix hiking trails will close during extremely hot days.<br></p> <p>On days when the National Weather Service issues an Excessive Heat Warning, Camelback Mountain's Echo and Cholla Trails and all trails associated with Piestewa Peak Trailhead in the Phoenix Mountains Preserve will close from 9 a.m. to 5 p.m.​<br></p> <p>During Excessive Heat Warnings, trail access is limited, parking lot gates will be closed, and signage will be posted. Closure information will be posted on the Phoenix Parks and Recreation Department's website and social media accounts, and to local resorts and hotels. Additionally, Phoenix Park Rangers will be visible at those locations to remind and educate trail users about the restrictions. Email notifications are also available by <a href="/parks/trails/take-a-hike-do-it-right" target="_blank"><strong style="color:rgb(139, 0, 0);">signing up for “Hiking and Heat Updates" online.</strong></a> </p> <p>To help with that recommendation, extended summer hours are in effect annually from June  through September at North Mountain Park and Piestewa Peak Trailhead in the Phoenix Mountains Preserve, and Pima Canyon Trailhead in South Mountain Park/Preserve. To provide an extra two hours of availability and promote hiking after 7 p.m., parking lot entrances are open until 9 p.m. at those locations. Year-round at those three trailheads, parking lots open at 5 a.m., and trails are open until 11 p.m. All other trails within the Phoenix parks system will remain open.</p> <p>During the Valley's warm weather months, and regardless of whether an Excessive Heat Watch is in effect, it is recommended that trail users hike during the early morning or evening hours when it is cooler and there is more shade.</p> <p>Looking for an open trail? There are more than 200 miles of open trails within the City of Phoenix. Visit <a href="http://www.phoenix.gov/trails" target="_blank"><strong style="color:rgb(139, 0, 0);">Phoenix.gov/trails</strong></a><span style="color:rgb(139, 0, 0);"> </span>to plan your next hike.</p> <p> <strong>BACKGROUND</strong> </p> <p>In summer 2021, the Parks and Recreation Department ran a 2 ½ month pilot program from July 13 to September 30 in which they closed these same trails to reduce heat-related injuries and deaths and reduce the risk of injuries to rescue personnel.</p> <p>In October of 2021, the Parks and Recreation Board formally adopted the program limiting hiking on some trails from 11 a.m. to 5 p.m. on National Weather Service issued Heat Warning days.</p> <p>The first full season of the Trails and Heat Safety Program ran from May 1, 2022, through Sept. 30, 2022, for a duration of 153 days. There were 18 <a href="http://www.weather.gov/" target="_blank"><strong style="color:rgb(139, 0, 0);"><span style="">National Weather Service</span> </strong></a>(NWS) issued Heat Warning Days and, therefore, 18 resulting trail closure days in 2022. In 2023, there were 42 trail closure days. </p> <p>In August of 2023, the Parks and Recreation Board expanded the trail closure program to cover the entire year (previously ​May – October) and extended the closure hours to begin at 9 a.m. (previously 11 a.m.). <a href="/newsroom/parks-and-recreation/2852" target="_blank"><strong style="color:rgb(139, 0, 0);">Read more about the board's decision.</strong></a> </p> <p> <strong>TAKE A HIKE, DO IT RIGHT</strong> </p> <p>The Phoenix Parks and Recreation, and Fire departments have worked in partnership since 2015 to share the <a href="/parks/trails" target="_blank"><strong style="color:rgb(139, 0, 0);">“Take a Hike. Do it Right. </strong></a><span style="color:rgb(139, 0, 0);">"</span> hiking safety message and continue to lead with education about responsible hiking. All trail users should follow these important and potentially life-saving hiking guidelines:</p> <p>•Dress Appropriately: Wear proper shoes, clothing, hat, and sunscreen.</p> <p>•Bring Water: Hydrate before you go. Have plenty of water, more than you think you need. Turn around and head back to the trailhead before you drink half of your water.</p> <p>•Keep in Contact: Carry a mobile phone.</p> <p>•Team Up: Hike with others. If hiking solo, tell someone your start and end times, and location.</p> <p>•Be Honest: Do you have a medical condition? Asthma, heart problems, diabetes, knee or back problems? Don't push yourself! (Even trained athletes have been caught off guard by getting dehydrated on Arizona trails.)</p> <p>•Don't Trailblaze: Enjoy the Sonoran Desert's beautiful and undeveloped landscape, but please stay on designated trails.</p> <p>•Take Responsibility: Don't be "that person" – the one who wasn't prepared, shouldn't have been there for health reasons, or ignored safety guidelines. Be the responsible hiker, who takes a hike and does it right!</p> <p>For the safety of pets, dogs are prohibited on any City of Phoenix trail when the temperature is 100 degrees or warmer. The Arizona Humane Society advises that temperatures in the 90s are also unsafe for pets to be outdoors. <br></p> </html></div>https://www.phoenix.gov/parksNews
Fire Ban in Desert Parks and Preserves Starts May 1https://www.phoenix.gov/newsroom/parks-and-recreation/3078Parks and Recreation4/19/2024 9:00:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3078/Phoenix-Mountain-Preserve.jpgFire Ban in Desert Parks and Preserves Starts May 1<div class="ExternalClass707B3004499A4E278C1DBC87932404E8"><html> <p>The Phoenix Parks and Recreation Department will put into effect its annual ban of open fires in the City's desert parks and mountain preserves starting Wednesday, May 1, 2024. The Maricopa County Parks and Recreation Department's annual fire ban goes into effect the same day .</p><p>In consultation with the Phoenix Fire Department, smoking and charcoal fires are included in the ban due to the extreme fire danger that the combination of low humidity, increased temperatures, excessive dry vegetation, and frequent high winds create each spring.</p><p>The ban applies to <strong>Camelback Mountain, Deem Hills Recreation Area, Lookout Mountain, Papago Park, Phoenix Mountains Park and Recreation Area, Phoenix Mountains Preserve, Phoenix Sonoran Preserve, North Mountain Park, Rio Salado Habitat Restoration Area, and South Mountain Park/Preserve.</strong></p><p>The ban does not apply to the City's flatland parks.</p><p>For those using the City's desert parks and preserve land, the fire ban stipulates the following:</p><p>·       Open wood and charcoal fires are prohibited</p><p>·       Propane or gas grills may be used, but only in established picnic areas<br></p><p><strong>The following activities continue to be prohibited year-round:</strong></p><ul style="" class="" dir=""><li>Smoking outside enclosed vehicles </li><li>Fireworks</li></ul><p>Motorists traveling through or near Phoenix's desert parks and mountain preserves should use extreme care with smoking materials and dispose of those only in their vehicle's ash tray.</p><p>To protect their homes, residents whose property borders the City's preserve land may remove dry shrubs, brush and grasses, and trim dead branches from trees within the 10-foot strip of land that borders their property. By creating this 10-foot "buffer zone" residents can help to protect their homes from potential brush fires in the adjacent preserve land.</p><p>Preserve neighbors also should check irrigation lines and pool back-flush hoses to ensure that water is not seeping into the preserve. Outside water sources encourage unnaturally dense vegetation growth, which increases fire risk.<br></p> </html></div>https://www.phoenix.gov/parksNews
​City Exhibit Takes Aim at Sexual Assault Victim “Shaming” and “Blaming”https://www.phoenix.gov/newsroom/human-services/3079Human Services4/19/2024 4:30:00 PMhttps://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3079/library.jpg​City Exhibit Takes Aim at Sexual Assault Victim “Shaming” and “Blaming”<div class="ExternalClass42B88EECDE6A4A67B3CBCE0CA2D77D7B"><html> <p>​The City of Phoenix's Strategic Initiatives team invites you to visit a powerful exhibit to raise awareness about sexual assault as part of April's “Let's Talk Teal Campaign." April is Sexual Assault Awareness Month, and the city provides resources and awareness events all month.</p> <p>The exhibit titled “What were you wearing?" draws attention to the “rape culture," where questions and statements like these are common, and put the blame on the victim. Victim shaming and blaming discourages victims from coming forward to report the crime and seek help. The display features the stories of several survivors and a representation of the clothes they were wearing when they were assaulted. </p> <p>The exhibit is on display at Burton Barr Library on the 2nd floor through April 24th.</p> <p>The <a target="_blank" href="/humanservices/programs/strategicinitiatives">City of Phoenix's Strategic Initiatives</a> section collaborates with community partners to combat domestic violence, sexual assault, unhealthy youth relationships, human trafficking, and to end the HIV/AIDS epidemic. We achieve this mission through prevention, training, community awareness, and enhancing services for the overall well-being of those we serve.​<br></p> <p> <br> </p> </html></div>https://www.phoenix.gov/humanservicesNews

 

 

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