How The City of Phoenix is Working to Address Homelessness

https://www.phoenix.gov/newsroom/human-services/2266

Human Services

3/11/2022 8:30:00 PM

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How The City of Phoenix is Working to Address Homelessness

<div class="ExternalClass6F88F586D29748A9A3BA2FA1DABCF0EC"><html>The Maricopa Association of Governments (MAG) released the <a href="https://azmag.gov/Portals/0/Homelessness/PIT-Count/2022/2022-2014_Unsheltered-Street-Count-by-Municipality.pdf?ver=BVaJMWAetqGlbxwUGnDTjw%3d%3d" target="_blank">data</a> today from its 2022 Point-in-Time (PIT) Homeless Count. The PIT Count is an annual street and shelter count to determine the number of people experiencing homelessness in Maricopa County during a given point in time, as part of a national effort to identify the extent of homelessness nationwide. The numbers reflect a two-year increase since the 2021 count was not conducted due to the COVID pandemic. The pandemic strained economies worldwide. In our community, it resulted in the loss of jobs that hit low-wage earners particularly hard, putting them at greater risk of experiencing homelessness. Rising housing costs in the region also make more people vulnerable to homelessness. According to the PIT Homeless Count, the number of people experiencing homelessness within the City of Phoenix was 3,096. Due to the Covid-19 Crisis and the rise in housing and rental prices, the City of Phoenix anticipated an increase in homelessness and has taken steps to help mitigate the situation. This fiscal year, the City dedicated nearly $50 million for homelessness solutions to provide shelters, rapid rehousing, outreach, and mental health services through partnerships with various community organizations and nonprofits. Homelessness Solutions: Shelters: $27.9 million. A Sprung Structure is currently being constructed on the Human Services Campus (HSC) which will add 100 new beds and additional restrooms in the area. That project is expected to be complete in mid-March 2022. The City of Phoenix also funded 175 new beds at Central Arizona Shelter Services (CASS). Additional funding provides an emergency crisis shelter for families at Chicanos Por La Causa, a shelter for veterans with 145 rooms, an emergency shelter for vulnerable seniors as well as COVID-19 emergency shelters. Rapid Rehousing: $4.7 million. The City of Phoenix contracted with community partners CASS, A New Leaf, Inc. & UMOM to provide COVID-19 Rapid Rehousing for families, single women & single men. The City also contracted with Community Bridges, Inc. (CBI) for Rapid Rehousing bridge support and Native American Connections (NAC) for Rapid Rehousing support for youth. Outreach Services: $8.3 million. The City of Phoenix prioritizes leading with services when it comes to those experiencing homelessness and recognizes that there are unique populations that require specialized services to best meet their needs. The City provides outreach and engagement services for persons experiencing homelessness through contracts with various community partners. Services include veteran navigation & coordination services, navigation & wraparound services for justice-involved individuals, COVID-19 support for seniors experiencing homelessness, and COVID-19 related homelessness prevention. Community partners include CBI, HSC, Southwest Behavioral & Health Services (SWBH), Justa Center, U.S. Vets, Homeward Bound, and Phoenix Rescue Mission. Mental Health Services: $9 million. The City of Phoenix has a tentative contract with Mercy Care, set to begin on or about April 2022, to provide mental health services for people experiencing homelessness. Eviction Prevention: Preventing the loss of housing through eviction prevention is a priority in the City of Phoenix. The U.S. Treasury has allocated 106 million dollars to the City of Phoenix for Emergency Rental Assistance to prevent residents from losing their homes. $51.1 million was allocated to begin ERA 1.0 on March 8, 2021. All ERA 1.0 program funds were disbursed as of January 2022. The Treasury allocated $55.3 million for ERA 2.0, the City began disbursement of those funds in October 2021. To date, $66,060,002 in rental assistance has been disbursed. Additionally, through a partnership with <a href="https://clsaz.org/" target="_blank">Community Legal Services</a>, the city created the <a href="/humanservices/programs/landlord-tenant-counseling" target="_blank">Tenants Eviction Assistance Project (TEAP)</a>. TEAP provides no-cost legal assistance to residents experiencing an eviction crisis, including working cooperatively with local agencies administering COVID-19 related rental and utility assistance programs for the City of Phoenix, Maricopa County, and the state of Arizona. Affordable Housing Initiatives: The City of Phoenix operates 1,567 public housing units, administers more than 7,000 Housing Choice Vouchers, and provides 1,200 housing units to seniors. The following are several of the City's major affordable housing initiatives: Housing Phoenix Plan: The Housing Phoenix plan was adopted by the Mayor & City Council in 2020 to continue to explore innovative and effective strategies to continue to provide critical affordable housing for the community. It set the goal of creating or preserving 50,000 homes by 2030. Through December 2021, 23,090 units have been created or preserved. New affordable housing creation: The City of Phoenix invested approximately $5.8 million to develop 126 new affordable single-family detached homes for low- and moderate-income homebuyers in South Phoenix Village (SPV). Landlord Incentive Program: The City of Phoenix provided $500,000 in incentives to landlords for accepting vouchers, with another $1 million in the pipeline. 570 landlords have received incentive payments for executing 1,297 Housing Assistance Payments (HAP) contracts. On Feb 16, 2022, City Council approved increasing the incentive payments to $2,000. Housing Rehabilitation Program: The City of Phoenix Invested nearly $2.5 million to preserve 164 affordable homes, with an average per-home investment of nearly $15,000 in 2021 alone. Down payment assistance: The City of Phoenix worked to support low-income, first-time homebuyers by selling 299 homes from the City of Phoenix public housing portfolio. HOME Investment Partnership Program: The City of Phoenix's distribution of HOME funds has been successful in delivering approximately 6,300 affordable housing units, with 1,200 underway today. The City of Phoenix unifies community partners and resources to respond to neighborhoods and businesses impacted by homelessness with education and services. If you have questions or concerns about a homelessness issue in your neighborhood, you are encouraged to report it to PHX C.A.R.E.S. by calling 602-262-6251 or fill out a report <a href="https://phxatyourservice.dynamics365portals.us/phxcares/" target="_blank">here</a>. </html></div>

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PHX C.A.R.E.S. team conducting outreach with people experiencing homelessness

Homelessness, Point in Time, Outreach, PHX C.A.R.E.S.

Kristin Couturier

602-568-8126

602-534-5627

kristin.couturier@phoenix.gov

PHXHumanService

Phoenix Police Chief Outlines Progress on Council Initiated Improvements	https://www.phoenix.gov/newsroom/city-manager/3298	City Manager	12/11/2024 2:00:00 AM	https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3298/FullSizeRender.jpg	Phoenix Police Chief Outlines Progress on Council Initiated Improvements	<div class="ExternalClass59029C0FAA81413CAC0B3E7445B8D284"><html> <p><span style="font-size:14.6667px;"> </span><span style="background-color:window;color:windowtext;font-size:14.6667px;">Under the leadership of the </span><a target="_blank" href="/mayorcouncil" style="background-color:window;"><span style="font-size:14.6667px;">Phoenix City Council</span></a><span style="background-color:window;color:windowtext;font-size:14.6667px;">, the Phoenix Police Department has begun making significant improvements to policy, training and procedure. On Wednesday, December 10, 2024, Interim Police Chief Michael Sullivan and Executive Assistant Chief Dennis Orender presented Council with an update on the improvements made thus far, the initiatives in progress, and plans for future enhancements to public safety.</span></p> <p></p> <p><span style="font-size:14.6667px;">“The Council and I appreciate Chief Sullivan's work to help bring about important changes to our police department and to continue fostering additional accountability, transparency and public trust with our community. Today's update shows we are making real progress on the recommendations the Council and I passed in September, and I look forward to seeing more of our initiatives move forward in the coming months," Mayor Kate Gallego said.</span></p> <p><span style="font-size:14.6667px;"> <span style="background-color:window;color:windowtext;">The community will play a significant role in developing the plans for these improvements, with all major policy changes undergoing a period of public comment before finalization. The most recent example of this practice included sending out a draft of the new First Amendment Facilitation and Management Policy in late October. The Police Department received 72 comments from the public over a 30-day timeframe, and City staff are analyzing those suggestions before implementing the policy. The final draft of this policy is set to be completed by March, 2025.</span></span></p> <p></p> <p><span style="font-size:14.6667px;"> <span style="background-color:window;color:windowtext;">“</span><span style="background-color:window;color:windowtext;">We are committed to enhancing the service we provide to this community, and I hope this presentation shows we are serious about the work," Interim Chief Sullivan said in City Council Chambers.</span></span></p> <p></p> <p> </p> <p> <strong>Completed Initiatives</strong> </p> <p><span style="font-size:14.6667px;">The first part of the presentation focused on direction from Mayor Kate Gallego and City Council that have been completed in the less than three-months since being approved. These projects include:</span></p> <ul> <li><span style="font-size:14.6667px;">Implementation of a policy requiring all public-facing officers, including those in the Special Assignments Unit (SAU) to be outfitted with and use body-worn cameras.</span></li> <li><span style="font-size:14.6667px;">A new draft First Amendment Facilitation and Management Policy.</span></li> <li><span style="font-size:14.6667px;">Convert temporary positions in the </span><a target="_blank" href="/solutions"><span style="font-size:14.6667px;">Office of Homeless Solutions</span></a><span style="font-size:14.6667px;"> (OHS) to permanent roles.</span></li> <li><span style="font-size:14.6667px;">Create four additional civilian positions to make up a compliance analyst team.</span></li> </ul> <p> </p> <p> <strong>In-Progress Improvements</strong> </p> <p><span style="font-size:14.6667px;">Phoenix City Council was presented with updates on many of the initiatives they approved that are currently in progress. Interim Chief Sullivan and Executive Assistant Chief Orender provided estimates and goals for when these projects will be finalized. The timeline for each in-progress enhancement can be found in the presentation itself, on the City's </span><a target="_blank" href="/police/doj"><span style="font-size:14.6667px;">DOJ website.</span></a></p> <ul> <li><span style="font-size:14.6667px;"> <strong style="">Technology:</strong> Explore and begin implementing a new technology which helps those calling 9-1-1 get the help they need more quickly. A new voice activated intelligence system has been approved that will answer roughly 30% of non-emergency calls and free up 9-1-1 call takers to answer emergency calls faster.<br style=""></span></li> <li><span style="font-size:14.6667px;"> <strong style="">Professional Standards Bureau:</strong> The department is focused on several improvements to PSB. Work is underway on updating requirements to provide clear standards on the thoroughness of investigations, improve training for PSB staff, ensure use of force investigations explore whether an officer considered de-escalation strategies and tactics, review all aspects of an incident not just those in the scope of the initial complaint, and provide a written response to any citizen complaint explaining the findings. The Department is also developing a process where if the Chief imposes any employee discipline that is less than what is recommended by the Disciplinary Review Board, it will first have to be approved by the City Manager. </span></li> <li><span style="font-size:14.6667px;"> </span><strong style="font-size:14.6667px;">Oversight:</strong><span style="font-size:14.6667px;"> Efforts are underway right now to revise the Memorandum of Understanding between Police and the </span><a target="_blank" href="/accountability"><span style="font-size:14.6667px;">Office of Accountability and Transparency.</span></a><span style="font-size:14.6667px;"> The Department is also implementing systems to provide written updates every three months to both the City Council and the Civilian Review Board on public safety reforms. </span></li> <li><span style="font-size:14.6667px;"> <strong style="">Interaction with the Community:</strong> The Phoenix Police Department has several enhancements underway to improve interactions with various segments of the community. This includes a compliance framework for all vehicle and pedestrian stops, creating a clear policy on interactions with youth, developing cultural competency training, and making it easier to report complaints of police misconduct with a new hotline.</span></li> <li><span style="font-size:14.6667px;"> <strong style="">Vulnerable Populations:</strong> In 2025, the Phoenix Fire Department's Community Assistance Program (CAP) will have 24/7 coverage to assist those needing mental or behavioral health support when calling 911. The Police Department will also adopt policies on unattended property to align with those adopted by the Office of Homeless Solutions (OHS).</span></li> </ul> <p> <strong>Upcoming Improvements</strong> </p> <p><span style="font-size:14.6667px;">Executive Assistant Chief Dennis Orender presented a plan and timelines for improvement initiatives that will be upcoming. The timeline for each of the below in-progress enhancements can be found in the presentation itself, on the City's </span><a target="_blank" href="/police/doj"><span style="font-size:14.6667px;">DOJ website.</span></a></p> <p> <strong style="background-color:window;color:windowtext;font-size:14.6667px;"> Oversight</strong> </p> <ul> <li><span style="font-size:14.6667px;">Update City Council and Civilian Review Board every six months on PD's compliance with OAT recommendations.<br style=""></span></li> <li><span style="font-size:14.6667px;">The newly created compliance team will regularly audit a sample of police reports to ensure officers are correctly applying the Fourth Amendment.</span></li> </ul> <p></p> <p> <strong style="color:windowtext;font-size:14.6667px;background-color:window;"> Accountability</strong> </p> <ul> <li><span style="font-size:14.6667px;">Police will provide a thorough and complete analysis and rationale for investigative findings and conclusions.</span></li> <li><span style="font-size:14.6667px;">Professional Standards Bureau (PSB) will set and publish clear deadlines for completing investigative reports.</span></li> <li><span style="font-size:14.6667px;">The Police Department will adopt clear standards and accountability measures for PSB investigators, supervisors and Commanders to ensure that all potential law and policy violations are full investigated.</span></li> <li><span style="font-size:14.6667px;">PSB will collect and record data for all citizen complaints, including the nature of the complaint and precinct and officer(s) involved. </span></li> </ul> <strong style="background-color:window;color:windowtext;font-size:14.6667px;"> Resource Deployment</strong> <br> <ul> <li><span style="font-size:14.6667px;">Adopt policies to allow the Crisis Intervention team to prioritize urgent/time-sensitive matters.</span></li> <li><span style="font-size:14.6667px;">Explore additional services to be provided by civilian staff, rather than sworn Police Department employees.</span></li> <li><span style="font-size:14.6667px;">Train officers on best use of crisis intervention resources as well as services provided by Cap and OHS.</span><br></li> </ul> <strong style="font-size:14.6667px;background-color:window;color:windowtext;"> Training</strong> <br> <ul> <li><span style="font-size:14.6667px;">Develop biennial training plan for Crisis Intervention Officers.</span></li> <li><span style="font-size:14.6667px;">Enhance customer service training for all personnel that interacts with the public. </span></li> </ul> <p> <span style="font-size:14.6667px;"> <strong> Vulnerable Persons</strong> </span> </p> <ul> <li><span style="font-size:14.6667px;">Continue to explore and expand youth prevention programming.</span></li> <li><span style="font-size:14.6667px;">Create policies in relation to interactions, use of force, consensual contacts, and interviews and interrogations with vulnerable persons.</span></li> </ul> <p> </p> <p> <strong>Future Community Feedback</strong> </p> <p><span style="font-size:14.6667px;">It is now standard practice for the Phoenix Police Department to open up a public input portal for all major policy revisions. The Following policies that the City of Phoenix is planning to send out for community input in the near future as follows. </span></p> <ul> <li><span style="font-size:14.6667px;">Data Collection Policy following stop, searches, and arrests.</span></li> <li><span style="font-size:14.6667px;">Canine Policy</span></li> <li><span style="font-size:14.6667px;">City of Phoenix Permitting process</span></li> <li><span style="font-size:14.6667px;">Youth Interactions Policy</span></li> <li><span style="font-size:14.6667px;">Unattended Property Policy</span></li> <li><span style="font-size:14.6667px;">Seized and Impounded Property Policy</span></li> <li><span style="font-size:14.6667px;">Systems of Accountability Policies</span></li> </ul> <p> <br></p> <p> <strong>Watch the Presentation</strong> </p> <p><span style="font-size:14.6667px;">To watch the entire presentation to Phoenix City Council from December 10, 2024, visit the link below.</span></p> <h1 style=""> <a target="_blank" href="https://www.youtube.com/watch?v=wFT98yoUn6I&t=1s"> <strong style="font-size:17.3333px;">Phoenix City Council Work Study Session and Policy Meeting - December 10, 2024</strong> </a> </h1> <p> </p> <span id="ms-rterangepaste-end"></span> <p> <br> </p> </html></div>	https://www.phoenix.gov/citymanager	News
City of Phoenix Christmas Holiday Notice	https://www.phoenix.gov/newsroom/city-manager/3116	City Manager	12/9/2024 5:30:00 PM	https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3116/Newsroom_CityHall.jpg	City of Phoenix Christmas Holiday Notice	<div class="ExternalClass8F7CB7ED32794FA9BA2A42EB2C3A61D1"><html> <p></p><p>City of Phoenix offices will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024 in observance of the Christmas holiday. Here's how City services are affected: </p><p><strong></strong></p><p><strong></strong></p><p></p><p><strong></strong></p><p><strong></strong></p><p><strong>Solid Waste Collection:</strong> Curbside collection will not be provided on <strong>Christmas Day</strong> (Wednesday, December 25). Solid waste collections will be pushed back by one day, starting with Wednesday's collections being provided on Thursday, December 26 and ending with Friday's collections being provided on Saturday, December 28.</p><p><strong>Transfer Stations:</strong> Both the 27th Ave. and North Gateway transfer stations will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25.</p><p><strong>Public Works Customer Contact Center:</strong> The Contact Center will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. It will reopen at 7 a.m. on Thursday, Dec. 26. Residents can call 602-262-6251.<br></p><p><strong></strong><strong></strong><strong>Library:</strong> All Phoenix Public Library locations will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. Visit <a href="https://www.phoenixpubliclibrary.org/" target="_blank">phoenixpubliclibrary.org</a> for more details. Phoenix Public Library book drops and digital/eResources are available 24/7.<br></p><p><strong>Parking Meters:</strong> All parking meters are enforced 8 a.m. to 10 p.m. daily, including weekends and holidays. </p><p><strong></strong><span id="ms-rterangepaste-start"></span><strong></strong><strong></strong><strong></strong><strong>Parks and Recreation Facilities:</strong> City of Phoenix Community centers will close at noon on Tuesday, December 24 and remain closed all day on Wednesday, December 25, 2024. Parks and trails will be open for regular hours, but please review “<a href="/parks/trails" target="_blank">Take a Hike. Do it Right</a>." safety guidelines before visiting a trail.<span id="ms-rterangepaste-end"></span></p><p><strong></strong><strong></strong><strong>S'edav Va'aki Museum</strong> will closed be on both Tuesday, December 24 and Wednesday, December 25, 2024. </p><p><strong></strong><strong></strong><strong></strong><strong></strong><strong>Public Transit:</strong> On Tuesday, Dec. 24 both bus and light rail will operate on a weekday schedule with no Express or RAPID bus service. Customer Service will be open 6 a.m. to 8 p.m. On Wednesday, Dec. 25 both bus and light rail will operate on a Sunday schedule and Customer Service is closed. The following public transit centers will also be closed: Ed Pastor, Sunnyslope and Central Station. Check valleymetro.org for schedules. </p><p><strong></strong><span id="ms-rterangepaste-start"></span><strong></strong><span id="ms-rterangepaste-start"></span><strong>Dial-a-Ride service</strong> will be available, by reservation, between 5 a.m. to 11 p.m on Dec. 24 and 25. To learn more about the Dial-a-Ride service, visit <a href="/dial-a-ride" target="_blank">Phoenix.gov/dial-a-ride</a>. <span id="ms-rterangepaste-end"></span> <span id="ms-rterangepaste-end"></span> </p><p><strong></strong></p><p><strong>Phoenix Sky Harbor International Airport:</strong> If you plan to park at the airport, reserve your parking in advance. Book your parking at <a target="_blank" href="https://www.skyharbor.com/parking/">skyharbor.com/parkphx</a>. Come early even if you have a reservation.</p><p>Passengers can view security checkpoint wait times on <a target="_blank" href="https://skyharbor.com/">skyharbor.com</a> or on one of the flight information display boards in each terminal. You can use any security checkpoint in Terminal 4 to access any gate. </p><p>The PHX Reserve program allows guests to schedule a specific time for their TSA security screening. All you need to do is reserve your time and show up at your assigned checkpoint at your appointment time. Register at <a target="_blank" href="https://skyharbor.com/phxreserve">skyharbor.com/phxreserve</a>. </p><p>Confirm flight status with your airline before heading to the airport, then give yourself plenty of time. Arrive at the airport at least two hours before your flight departs if you are flying domestically, three hours if you are flying internationally. </p><p>Finally, look for Navigators dressed in purple. Navigator volunteers serve all over the Airport by providing directions, information, and friendly assistance. They serve as a welcoming presence to more than 130,000 passengers each day, truly making it America's Friendliest Airport®.<br></p></html></div>	https://www.phoenix.gov/citymanager	News
S'edav Va'aki Museum Appoints New City Archaeologist	https://www.phoenix.gov/newsroom/sedav-vaaki-museum/3296	S’edav Va’aki Museum	12/6/2024 9:30:00 PM	https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/3296/CityArchaeologist_SVM_001.jpg	S'edav Va'aki Museum Appoints New City Archaeologist	<div class="ExternalClassBF6935888A844CE3B76D6FDD1FEB1997"><html> <p dir="ltr" style="text-align:left;"><span style="background-color:window;color:windowtext;font-size:10pt;">S'e</span><span style="background-color:window;color:windowtext;font-size:10pt;text-decoration-line:underline;">d</span><span style="background-color:window;color:windowtext;font-size:10pt;">av Va'a</span><span style="background-color:window;color:windowtext;font-size:10pt;">ki Museum is pleased to announce the appointment of Dr. Christopher W. Schwartz, Ph.D., RPA as the new City of Phoenix Archaeologist. Dr. Schwartz moved to Phoenix in 2001 from Rancho Palos Verdes, California and has lived in Arizona ever since. He attended Arizona State University, where he earned B.S., M.A., and Ph.D. degrees in Anthropology with a specialization in Archaeology. He has conducted archaeological work in Arizona and New Mexico, as well as in the Mexican States of Sonora, Chihuahua, Zacatecas, and México. </span></p><p></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">After completing his Ph.D. in Anthropology, Dr. Schwartz was a postdoctoral researcher at Arizona State University and lecturer at Northern Arizona University. His academic research examines the social impacts of long-distance exchange and long-term human-animal relationships in pre-Hispanic North America and has been funded by various institutions, including the National Science Foundation, National Endowment for the Humanities, and the Society for American Archaeology. He works primarily in the U.S. Southwest and Northern Mexico and specializes in zooarchaeology, isotopic systems, and Geographical Information Systems. He is the lead editor of </span><em style="background-color:window;color:windowtext;font-size:10pt;">Birds of the Sun: Macaws and People in the Pre-Hispanic U.S. Southwest and Mexican Northwest</em><span style="background-color:window;color:windowtext;font-size:10pt;">, published by the University of Arizona Press. He has won various awards for scholarship and teaching, most recently including the 2021 Powers Prize at the Pecos Conference and the 2022 Book Subvention Award from the Arizona Archaeological and Historic Society.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">Most recently, Dr. Schwartz has been leading a cultural resources department for a private company. He was responsible for the management of more than $3 million of cultural resources projects, oversight of archaeological field operations, compliance and report preparation, and the management and development of a team of 14 archaeologists and specialists.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">When he's not out doing archaeology, you can find him on the soccer field, on the trails, or enjoying a cup of coffee with a good book.</span></p> <p></p> <p> <span style="background-color:window;color:windowtext;font-size:10pt;">We are excited to welcome Dr. Schwartz to the Museum and to City Archaeology on December 9, 2024</span><span style="background-color:window;color:windowtext;font-size:10pt;"></span></p> <p> <br> </p> </html></div>	https://www.phoenix.gov/parks/arts-culture-history/sedav-vaaki	News

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