| City of Phoenix Impacted Services Update | https://www.phoenix.gov/newsroom/em-and-hs/1054 | Emergency Management & Homeland Security | | 4/1/2020 5:30:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1054/Coronavirus_Impact.png | | City of Phoenix Impacted Services Update | <div class="ExternalClassBEEDE40B925D4E85AABD44BDC206B2D1"><html>
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<a href="/newssite/Documents/COVID19_Newsroom_Main_SP.pdf" target="_blank">Read this page in Spanish. Lea esta página en español (PDF)</a> <br><span id="ms-rterangepaste-start"></span><em>Use Translate button to read in another language</em></p><h3><strong>New!</strong> Resources Page<br></h3><p>Looking for more resources? <a href="https://Phoenix.gov/Resources" target="_blank"><strong>Visit the Coronavirus Business & Resident Resources page</strong></a>. Residents with questions about city services and programs affected by service changes can call <strong>(602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov</a>. <br><br></p><span id="ms-rterangepaste-end"></span>
<h3 style="line-height:1.4;">Downtown City Buildings Are Now Access<span style="letter-spacing:-0.4px;background-color:window;"> b</span><span style="letter-spacing:-0.4px;background-color:window;">y Appointment Only </span></h3><p></p><p><strong>Downtown City Buildings </strong><strong>By Appointment Only </strong>- In an effort to continue providing necessary city services, while protecting the health and safety of customers and employees in our facilities, the city of Phoenix is taking additional measures to limit foot traffic at the city’s downtown buildings. Beginning Monday, March 23, only people with appointments for service will have access to <strong>Phoenix City Hall, the Calvin C. Goode Municipal Building, and the Public Transit Department administration building</strong>. <a href="/newsroom/public-works/1084" target="_blank">Read more about the changes</a>. You can also <a href="/Documents/CityServicesAppointmentContactList.pdf" target="_blank">download a contact list to make appointments (PDF)</a> for city services.<br> <br></p><h3>
City Services and Facilities Currently Closed or Impacted<br></h3><p>Residents with questions about city services and programs affected by Coronavirus precautionary measures can call<strong> (602) 262-3111</strong> or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov</a>.<br></p>
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<li><p><strong>Alarms Detail </strong>– No walk-in customers accepted. Call (602) 534-0322 for questions about false alarm or permit inquires and payments. <strong><a href="/newsroom/police/1079" target="_blank">Read detailed Alarm impacted services statement</a></strong></p></li><li><p><strong>ARIZONA@WORK City of Phoenix Job Centers</strong> – Shifting to an appointment only model for City services.</p></li><li><p>
<strong>Convention Center</strong> – All events at the Phoenix Convention Center and Venues (Orpheum Theatre and Symphony Hall) have been <a href="https://www.phoenixconventioncenter.com/Pages/Coronavirus-Protocol.aspx" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">postponed or rescheduled through May 10</a>. Visit your conference or event organizer’s website for event updates and rescheduled dates. No in-person or phone sales are being taken at the the Phoenix Convention Center Ticket Office at this time. <a href="/newsroom/phoenix-convention-center/1064" target="_blank"><strong>Read detailed Convention Center impacted services statement</strong></a></p></li><li><p><strong>City Council Meetings </strong>– City Council meetings are currently <a href="/newsroom/article/1047" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">being held audience-free</a>. Meetings can be streamed online and residents can provide comments via e-mail or phone.</p></li><li><p><strong>City Hall </strong><span style="font-size:13.33px;">–</span> <a href="/newsroom/public-works/1084" target="_blank">Services by appointment only</a></p></li><li><p><strong>City of Phoenix Retirees</strong> – The Phoenix Nationwide office is currently closed, in response to the Coronavirus (COVID-19) health crisis. Customers can <a href="https://checkappointments.net/appts/5jrQfKGEir#showModal" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">schedule a phone appointment </a>to avoid long hold times. Nationwide recommends retirees contact their <a href="https://nationwidefinancial.com/media/pdf/NRM-9757AZ-PX.pdf?_ga=2.194075757.157521130.1584644955-2064238597.1584644955" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">local retirement representative </a>to address concerns or changes to their investment plan</p></li><li><p><strong>Community Meetings </strong>- Community meetings and outreach events in city buildings are temporarily suspended and city staff will not be attending community meetings during this time.</p></li><li><p><strong>Education Programs</strong> <span style="font-size:13.33px;">–</span> Office of Youth and Education's AARP literary programs are cancelled.</p></li><li><p><strong>Family Service Centers </strong><span style="font-size:13.33px;">–</span> Shifting to an appointment only model for City services.</p></li><li><p><strong>Fingerprinting</strong> - The City of Phoenix is temporarily suspending fingerprinting services. If you need immediate fingerprinting please use a 3rd party vendor.</p></li><li><p><strong>Head Start</strong> - Home visits are suspended.</p></li><li><p><strong>Housing</strong> - <span id="ms-rterangepaste-start"></span><a href="/newsroom/housing/1063" target="_blank"><strong>Read detailed Housing Department impacted services statement</strong></a></p></li><li><p><strong>Human Resources</strong> – New recruitments and hiring processes will be limited to critical positions citywide; any job interviews will be conducted by video conference. In-person recruitment, selection processes, and new hire events will be temporarily postponed.</p></li><li><p><strong>Job Training Workshops</strong> – Workshops are <a href="/newsroom/ced/1046" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">canceled this week</a></p></li>
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<strong>Libraries</strong> – All Phoenix Public Library locations and book drops <a href="/newsroom/library/1044" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">are temporarily closed</a>. All programming is also suspended. Electronic resources are available online at <a href="http://phoenixpubliclibrary.org" target="_blank">http://phoenixpubliclibrary.org</a>. <a href="/newsroom/library/1067" target="_blank"><strong>Read detailed Library impacted services statement</strong></a></p></li>
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<strong>Municipal Court</strong> – Trials are being <a href="/newsroom/article/1049" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">continued or cancelled</a>.</p></li><li><p><strong>Parks and Recreation</strong> – <span id="ms-rterangepaste-start"></span>All playgrounds, fitness equipment, basketball and volleyball courts, and sports complexes located within city parks are closed. City parks will remain open normal posted hours for residents to enjoy green space, walking paths, dog parks, skate parks, and tennis and pickleball courts, while practicing social or physical distancing. Limited access ia available at Papago Park’s Hole in the Rock, Camelback Mountain’s Echo Canyon Trailhead, Piestewa Peak Trailhead, and South Mountain Park’s Pima Canyon Trailhead and Dobbins Lookout. <span id="ms-rterangepaste-end"></span><span id="ms-rterangepaste-start"></span>All indoor recreation facilities are closed. All classes and programs,
including youth and adult sports leagues, are suspended. Gatherings and events
on city park property are canceled or postponed, which includes organizations
that have a sports field reservation. Registration for lifeguard and aquatics
staff training, and 2020 summer classes, programs and activities are postponed
until further notice. The Phoenix Afterschool Center (PAC) program has
been suspended. Pueblo Grande Museum is closed and many city-owned facilities
that are operated by partner organizations are also closed or have modified
hours. <a href="/newsroom/parks-and-recreation/1068" target="_blank"><strong>Read detailed Parks & Recreation impacted services statement (including refunds)</strong></a><strong> </strong> </p></li><li><p><strong>Planning and Development Department – </strong>Services will be offered online, by telephone or by appointment only. PDD inspection requests will follow modified practices. Staff has been redeployed to create Remote Customer Service Counters and will answer questions about development and zoning questions by phone or e-mail from your home or private workspace. <a href="/pdd/contact-us" target="_blank">Find a list of direct phone numbers and e-mail addresses for appropriate staff</a>. If you're unsure who to contact or have general questions about services call (602) 262-7811 or <a href="mailto:ppd@phoenix.gov" target="_blank">email</a>. <a href="/pdd/project-tools" target="_blank">Online project tools</a> are available and <a href="/pdd/onlineservices/electronic-plan-review" target="_blank">new projects and resubmittals</a> can be done electronically. If you have paper plans currently in queue and need assistance to submit plans electronically, please contact the Electronic Plan Review (EPR) Triage Team at (602) 534-5933 or email. Review (EPR) Triage Team at (602) 534-5933 or <a href="mailto:epr.support@phoenix.gov" target="_blank">email</a>. </p></li><li><p><strong>Property Management Unit </strong>– Only five people will be allowed in the lobby at one time. To facilitate the process, please come prepared with the <a href="/police/property-crimes/property-management-unit" target="_blank">Property Release Form</a> already completed. </p></li><li><p><strong>Police Public Records</strong> – By appointment only, no walk-in customers. To schedule an appointment, call (602) 262-1885 or use the <a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">online portal</a>.</p></li><li><p><strong>Public Transit Centers Closed</strong> – <span id="ms-rterangepaste-start"></span><a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement</strong></a><strong></strong></p></li>
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<strong>Senior Centers</strong> – All 15 city Senior Centers are closed. Senior Center members can coordinate in-home meal service with their Senior Center Manager.</p></li><li><p><strong>Street Transportation</strong> - <a href="/streets/traffic-management" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">Right-of-Way Management is not processing any special event or block party permits</a> for events taking place through at least May 4. Guidance will be revised as needed. </p></li><li><p><strong>Vehicle Impounds</strong> – Closed to walk-in customers. Call (602) 495-2096 for more details.</p></li>
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<strong>VITA</strong> – Volunteer Income Tax Assistance Program services are suspended.</p></li>
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<strong>Volunteer Programs</strong> – All city volunteer programs, with the exception of critical public safety programs, are being suspended for the next two weeks.</p></li>
</ul><h3><br>City Services Still in Operation<br></h3><ul><li><p><strong>911, Police, Fire</strong></p></li><li><p><strong>A</strong><strong><strong>i</strong>rport Operation</strong><strong>s</strong> – Some European and Canadian impacts. <a href="/newsroom/aviation/1066" target="_blank"><strong>Read detailed Airport impacted services statement</strong></a></p></li><li><p><strong>City Services Customer Pay Stations</strong></p></li><li><p><strong>Finance and Procurement</strong></p></li><li><p><strong>Outdoor City Parks, Trails, Golf Courses, Dog Parks, Skate Parks </strong>– <span id="ms-rterangepaste-end"></span> <a href="/newsroom/parks-and-recreation/1068" target="_blank"><strong>Read more detailed information about outdoor Parks and Recreation facilities that are open</strong></a> and <a href="/newsroom/parks-and-recreation/1082" target="_blank"><strong>Learn about responsible social distancing when visiting a park or trail</strong></a></p></li></ul><ul><li><p><strong>Public Transit, including Dial-a-Ride </strong>– <span id="ms-rterangepaste-start"></span>Beginning Monday, April 6 Express and RAPID commuter bus route schedules will be reduced, and will operate fewer trips each weekday morning and evening. Visit <a href="http://www.valleymetro.org/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">Valley Metro website</a> <span id="ms-rterangepaste-start"></span>for trip schedules. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Read detailed Public Transit impacted services statement</strong></a></p></li><li><p><strong>Trash and Recycling Services</strong> – <a href="/newsroom/public-works/1071" target="_blank"><strong>Read detailed Public Works impacted services statement</strong></a></p></li><li><p><strong>Street Maintenance</strong> – <a href="/newsroom/street-transportation/1069" target="_blank"><strong>Read detailed Streets impacted services statement</strong></a></p></li><li><p><strong>Water and Wastewater</strong> – <a href="/newsroom/water-services/1070" target="_blank"><strong>Read detailed Water Department impacted services statement</strong></a></p></li></ul><h3><br>City Services Still Available Online:</h3><p>The city is also continuing to provide access to a variety of online services.</p><ul><li><p><a href="/pdd/onlineservices/inspectrequest" target="_blank">Building Inspections</a></p></li><li><p><a href="https://Phoenix.gov/PHXTV" target="_blank">PHXTV Streaming</a> – Watch City Council meetings and regular programming </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=billdocuments" target="_blank">City Services Bills</a></p></li><li><p><a href="/mayorcouncil" target="_blank">Contact Mayor & City Council Members</a></p></li><li><p><a href="/law/victims" target="_blank">Crime Victim Services</a></p></li><li><p><a href="/eod" target="_blank">Equal Opportunity Department Case Management</a></p></li><li><p><a href="http://www.planenoise.com/copad/q3qH4u/" target="_blank">Flight Path Noise</a></p></li><li><p><a href="/auditor/fraud-reporting" target="_blank">Fraud Reporting</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=graffiti" target="_blank">Graffiti Removal Requests</a></p></li><li><p><a href="/housing" target="_blank">Housing Programs</a></p></li><li><p><a href="http://www.phoenixpubliclibrary.org/" target="_blank">Library Services</a></p></li><li><p><a href="/nsd" target="_blank">Neighborhood Services Programs</a> – While staff is not currently attending community meetings, services can still be requested via email and phone.</p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=phxcares" target="_blank">Phoenix C.A.R.E.S. about Homelessness reporting</a></p></li><li><p><a href="/payonline" target="_blank">PHX Pay Online</a></p></li><li><p><a href="https://phxpublicsafety.dynamics365portals.us/" target="_blank">Police Public Records Requests</a></p></li><li><p><span id="ms-rterangepaste-start"></span><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=shoppingcart" target="_blank">Report Abandoned Shopping Carts</a><span id="ms-rterangepaste-end"></span></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=fenceindisrepair" target="_blank">Report Fence in Disrepair</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=illegalsign" target="_blank">Report Illegal Signs</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=inoperablevehicle" target="_blank">Report Inoperable Vehicles</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=litter" target="_blank">Report Litter + Debris</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=nondustproofparking" target="_blank">Report Non-Dust-Proof Parking</a></p></li><li><p><a href="/police/policereport" target="_blank">Report Non-Emergency Crime</a></p></li><li><p><a href="/pdd/non-permitted-construction" target="_blank">Report Non-Permitted Construction</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=outsidestorage" target="_blank">Report Outside Storage</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=other" target="_blank">Report Property Violations</a> </p></li><li><p><a href="/streets/traffic-signal-issues" target="_blank">Report Traffic Signal Issue</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=unsecuredstructure" target="_blank">Report Unsecured Structures</a></p></li><li><p><a href="/waterservices/contact/water-services-administration" target="_blank">Report Water Leak</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=weedsordeadplants" target="_blank">Report Weeds or Dead Plants</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=solidwastecontainer" target="_blank">Request Trash, Recycle or Green Organics Container</a></p></li><li><p><a href="/publicworks/roll-off-rental" target="_blank">Roll-Off Rentals</a></p></li><li><p><a href="/publicworks/residential-recycling" target="_blank">Solid Waste Diversion Programs</a> </p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=sstwaterservice" target="_blank">Start/Stop/Transfer Water Services or Trash</a></p></li><li><p><a href="/streets/neighborhood-traffic-programs-services/street-light-information/street-light-repair" target="_blank">Street Light Repair Requests</a></p></li><li><p><a href="https://phxatyourservice.dynamics365portals.us/landing/?sr=streetmaintenance" target="_blank">Street Maintenance</a></p></li><li><p><a href="/publictransit" target="_blank">Public Transit Services</a> – Transit still operating. <a href="/newsroom/public-transit/1078" target="_blank"><strong>Transit Centers are closed.</strong></a></p></li><li><p><a href="/streets/designmgmt/utility-coordination/permits/utility-permit-application" target="_blank">Utility Permit</a></p></li><li><p><a href="/waterservices" target="_blank">Water Services</a></p></li></ul><p><strong>Looking for more resources?</strong> Visit the <a href="https://phoenix.gov/Resources" target="_blank">Coronavirus Business & Resident Resources Page</a>. Residents with questions about city services and programs affected by service changes can call (602) 262-3111 or e-mail <a href="mailto:contactus@phoenix.gov" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable">contactus@phoenix.gov</a>. </p></html></div> | https://www.phoenix.gov/emergency | News |
| Close Friends Remember Commander Killed in the Line of Duty | https://www.phoenix.gov/newsroom/police/1105 | Police | | 4/1/2020 11:00:00 PM | | https://www.youtube.com/watch?v=OIcxAN1UN-0 | Close Friends Remember Commander Killed in the Line of Duty | <div class="ExternalClassEF681DB33C964E40A7BD01E6081C34F0"><html>
<p>Sunday's deadly shooting of a Phoenix Police Commander is leaving an unthinkable hole in the department and in his family. <br><br>Charmane Osborn, a lieutenant with the Phoenix Police Department, worked with Commander Greg Carnicle for about 20 years. Greg was her boss twice, as well as good family friends. <br><br>"He has that stern look a lot of the time, and once you got to know him, you knew what a true softy he really was," Lt. Osborn said. "He had this dry sense of humor that would tell jokes."<br><br>Lt. Osborn said Commander Carnicle was tough, decisive, and led from the front. <a href="/newsroom/police/1098" target="_blank">Which is exactly what he was doing on that final Sunday shift where he went first, followed by two younger officers, into a home for a domestic fight call</a>. All three were shot, but only the younger two officers survived. <br><br>Lt. Osborn said the commander was always looking out for the best interests of the Phoenix Police Department. <br><br>"I actually talked with Greg last Tuesday night," Lt. Osborn explained through tears. "He was encouraging me to make sure I was going to take the commander's process and test. Just ever supportive and trying to ensure that I was making smart career choices." <br><br>Behind the badge was a caring family man, Osborn explained. Commander Carnicle was married to his wife, Ann, and together, had four children: CiCi, Rachel, John, and Veronica. He also had four grandchildren and two more on the way. <br><br>"So devoted to his family and making sure that his kids knew that he loved them and that he was involved in their lives by coaching sports, coaching his grandson," the lieutenant explained. <br><br>In the last few years, the growing Carnicle family had the chance to go on a cruise together and attend numerous Diamondbacks games – Greg was a big fan. <br><br>As his family, friends, and the force mourn this loss, Lt. Osborn said she knows what Commander Carnicle would say if he could.<br><br>"He would be like 'What are you doing? There's no crying in police work. Suck it up buttercup!'" Lt. Osborn smiled, "This is how we do this. Keep going. Carry the mission forward." <br><br><a target="_blank" href="/newsroom/police/1103">Read more about Commander Carnicle's 31 year career with the Phoenix Police Department.</a></p>
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| April 1 is Census Day! Have You Been Counted? | https://www.phoenix.gov/newsroom/article/1104 | Articles and Features | | 4/1/2020 7:30:00 PM | https://www.phoenix.gov/newssite/Lists/NewsArticle/Attachments/1104/Census Day 2020.jpg | | April 1 is Census Day! Have You Been Counted? | <div class="ExternalClass5D742A53467E4C10B4BC24CC3091C557"><html>
<p>With all the other news happening, one important date still needs to be on your calendar: Today, April 1, is Census Day in the United States, and participating is one of the easiest ways you can support the city of Phoenix, just by filling out the online Census form.</p><p>You should have already received a code in the mail that you can use to complete the Census form for your household online at <a target="_blank" href="https://my2020census.gov">My2020census.gov</a>. You’ll be asked basic demographic questions about your household, including how many people are living in the home; if your home is owned or rented, and about the age, sex, race, and relationships of the people who are in the household.</p><p>“Participation in the Census is critical for Phoenix, because it impacts our funding across so many areas for years to come,” said Albert Santana, the city’s Census Director. “The form only takes ten minutes to complete, so it is one of the simplest ways to ensure that we have the resources we need to operate.”</p><p>In Phoenix, an accurate 2020 Census count represents $533 per person, or approximately $866 million a year. This funding helps to provide vital resources, programs and services such as housing, transportation, education, public safety, and so much more. </p><p>The city of Phoenix has been working in partnership with the Maricopa Association of Governments to encourage participation in the 2020 Census through a local campaign, called iCount2020. The campaign highlights the ways that an accurate count in the census supports local governments, and provides information on how to respond to the census online, by phone or by mail; what residents should look for when receiving communication from the federal government about the Census; and a variety of Frequently-Asked-Questions. More information is available at <a target="_blank" href="https://iCount2020.info">iCount2020.info</a>.<br></p><div>You can also help the city of Phoenix by encouraging your friends and family to participate. Share these Census posts on <a target="_blank" href="https://www.facebook.com/CityofPhoenixAZ/videos/239617010497710/">Facebook</a>, and <a href="https://twitter.com/CityofPhoenixAZ/status/1245414443049201665" target="_blank">Twitter</a>!<br></div>
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